I recently purchased an electric wheelchair for a friend who had mobility challenges. I was…read morecompletely unfamiliar with wheelchairs and their needs. After just 10 minutes of conversation with Mr. Horner, the owner, I felt confident in my decision to purchase a chair from the Home Ability Store. Every person I interacted with was professional, knowledgeable, friendly, empathetic, and went above and beyond to meet my needs. I highly recommend the Home Ability Store to anyone seeking exceptional customer service.

Caring sales support team easy to work with and no hard sale. Great selection of items over a wide…read morerange of supplies.

Needed a mobility scooter to get around town. Jake delivered and picked up from our hotel which…read morewas super convenient amd took no time out of vacation. Thanks Jake. Highly recommend this company. Excellent customer service.

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The call service is a ioke. Thev used to be great no issues…read more That has significantly changed. Ido not believe they have any office staff anvmore! I think thev went fully online ordering and you ONLY speak to people Philippines. The last time Michelle was in office was 9/26 she never called me. 10/02. My Dr sent the script 9/9. I was suppose to have a new in office fitting. I am still using the same old mask and tubing. Ever since this Valmar company took over..straiqht down the drain. I would steer clear especially if using Military Benefits, there is better options in town. If don't get this resolved I am taking my business else where. Stop being a small business wanting support and then moving obs that could be for stay at home parents here supporting one another and moving them overseas. I want to do business with people who offer customer personal service not 1 hour on a call. and when I ask the person "is that what you just said" they sav "i don't know" 10/22 the never contacted me I went b the office nothing place is a ghost town dk what scam valmar is doing but they didnt even send my stuff to insurance till 10/10. Did it wrong was denied with wrona codes. Never called me then i qet a texi today with no info but savs I have a bill. I can't see it and even when 1 tried an account.... have no info on this mvsterious pill! I will be filing a complaint with the AG of Florida about this buisness. I already told mv doctors office and thev will not be using them anymore either. Next I will file a complaint with Tricare east.

Care is amazing. Was on the fence about using CPAP. I came in to explore my options. No pressure…read more Brenda let me try out different devices . Greg Sapp, one of the owners, took the time to give me a real education about what CPAP could do for me. Long story short, these guys have improved my life. 5 stars all the way.

These people act like they're doing you a favor every time you contact him or go to them for…read moreservice. I've dealt with them on three different occasions. They're inconsiderate and rude every time, and we'll leave you waiting like their time is the only one that's important . They know there are limited options in jacksonville, and they treat you like it as well if you use them.Good luckx

I wanted to review this place bc I am so appreciative that this time of service exists! My mom is…read morewheelchair bound and I wanted to take her out for the long weekend, I was able to rent a wheelchair accessible van through MobilityWorks and they made it so easy and painless!! It was a pleasure doing business with them and I was able to take my mom out and have her be comfortable. Jordi was phenomenal, amazing service and person!

This company was selected by the VA to receive my Pride Jazzy Power Mobile wheelchair on my behalf…read moreand install a chair lift. My wife and myself sat in the office the entire time. Joy Miller who represented herself as the CEO/Owner of the company was neither helpful nor hospitable. In fact we witnessed two other veterans who came in the office to speak with her and received an unbelievable unfriendly welcome. They ended up walking out. She has no respect for the Vet and I do not wish to use her company again. I believe the owner is Jack Ruis. He was outstanding putting everything together and explaining everything. He was terrific and is 5 Star. However, Joy Miller, CEO/Owner was terrible and deserves a negative star, correct, a negative star.

The owners were top notch. Accommodating. Lots of models to look at and choose from. The repair…read moresection is superb.