Jacobs Ladder Electrical

28

521

157

4 years ago

The Good: :: they were responsive and are a local business :: they were friendly :: they were able to correctly install outlets I needed on the outside wall of my bedroom and area outside my gazebo The Bad: :: they put some sales pressure on me to replace the lights on the patio area and I said it was fine. however, they still took the liberty of removing the light cover from one of them and then put it back but it now doesn't quite hang right and sags slightly on its side The Ugly: :: the outlet they installed on the patio wasn't using the right screws and anchors. as a result, the outlet comes out of the concrete wall. they kept flaking on me when they said they would come back to fix the issue, week after week, text after text. finally they just stopped responding to me. i tried to fix it myself and used some strong epoxy and it fixed one corner but the other one is still not quite right. Would I use them again? No. Pissed that I have to follow up after their work and fix things myself. Good companies guarantee their work--this place isn't one of those. I learned my lesson to do more due diligence outside of just seeing a high Yelp rating! This place is OUT. read more

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Lance G.

1

3

0

1 year ago

Jacob has done other electrical work for me in the past, so I definitely wanted his help again when I had a breaker switch to fail. Jacob came out the same day and replaced the switch, charged a fair price and checked out my breaker box to make sure there were no other problems. He is very professional, pleasant to deal with and his services are reasonably priced. read more

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Beverly M.

335

387

1996

6 years ago

We've proclaimed Neal from Jacobs ladder our OFFICIAL electrician after two well done, thoughtful and affordably priced jobs. He's a good communicator, too. Neal installed a complex whole house surge protector and took care of a few odds and ends that needed maintenance. He was friendly, arrived on time and was COVID-careful. read more

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Kevin I.

25

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309

6 years ago

Had 8...yes 8 fans and some lights to hang and man were they done fast. Great job on them all and they wired them all in and I watched so it was apparent this was easy for them. I would take 1-2 hours per fan and at least three blood pressure pills and 12 ibuprofens. So needless to say it was worth every penny and was a reasonable per-fan price. read more

Jacobs Ladder Electrical - Fans - Electricians Near Me - Austin, Texas

Jacobs Ladder Electrical - Fan - Electricians Near Me - Austin, Texas

Jacobs Ladder Electrical - Lights - Electricians Near Me - Austin, Texas

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Damon B.

1

8

0

4 years ago

I made a huge mistake going with Jacob's Ladder. Knowing what I know now, I wouldn't trust these guys to change a battery. I had them come out to replace bad GFCI outlets at my girlfriend's house. She has five GFCI outlets. They only replaced four. While I can somewhat forgive this because the outlet was behind a microwave, the breaker box very clearly indicated which breakers had GFCI, and the microwave/fridge breaker was labeled as GFCI. Now for the super egregious failing of their job. Two of the GFCI outlets failed within six months, so I took a closer look at what they did. They placed 15-amp GFCIs on two 20-amp outlets, and they placed a 20-amp GFCI on a 15-amp outlet. These guys only managed to get 1 of 5 outlets correct! What a joke! Are they incompetent or do they just not care? I'm not sure, but I highly recommend going was somebody else. read more

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Linda C.

0

13

0

4 years ago

Wow, Jacob was amazing again, I can always depend on Jacob to find the problem when nobody else can. Had no hot water with a new water heater, I called Jacob, he found the issue and the world was right. Great price also. Thanks again Jacob. read more

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Kathryn W.

3

6

0

6 years ago

Jacob's Ladder installed a NEMA 14-50 plug in our garage for electric car charging. At first, we were happy with the work, service and price. However, when we had a professional inspection done they discovered that they did not install a protective bushing where the wires enter the panels. This is dangerous. Upon contacting them, they were prompt to respond and apologize and said they would fix it ASAP. It has been a month and a half and after multiple follow-ups, they still have not come to fix it. We are now going to have to hire someone else to do it, because we are selling our house. While they were generally responsive to my follow ups, there was always something preventing them from resolving the issue. Even a request for a quote for another electrical issue we submitted was never answered. I liked them very much when they came for the initial install and it does sound like they are facing some challenges. But, I thought others should know as they consider Jacob's Ladder as an option right now. read more

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Cole T.

0

1

6 years ago

DON'T HIRE THIS ELECTRICIAN. AVOID AT ALL COSTS Extremely poor electricians. They "attempted" to update my sub panel. Had the panel inspected by a master electrician after they were done. Master electrician reported that the panel was not up to code, dangerous, and a safety hazard. Also when the were installing the panel they destroyed my garage door opener, microwave, and HVAC system. DO NOT HIRE THIS COMPANY. FIND SOMEONE ELSE. When I reached out to them for a refund/or to come back to fix the problem, I was ignored. read more

Jacobs Ladder Electrical - Poor electrical work. Not up to code. Not safe. Fire hazard. - Electricians Near Me - Austin, Texas

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Marz L.

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2

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2 years ago

They came out so quick, were the most affordable option I'd seen, and were super friendly! 10/10 would recommend.

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Emily B.

129

5

0

6 years ago

Jacob is a gem. Absolutely amazing at what he does and extremely kind. Explained everything thoroughly and quickly fixed our issue. I would highly recommend! We definitely will be using his services again for any electrical need Thank you Jacob! read more

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Charles G.

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1

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2 years ago

I have used these folks 4 times in the last 4 years, since moving to Austin. Each time they were superb, whether it was something simple to something pretty complex. In every instance they were fair, straight, and sometimes worked miracles. We needed an emergency fix yesterday and they came, diagnosed and finished it way ahead of anyone else and under budget. Seriously, honest and reputable and local. read more

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Raven W.

1

5

4

6 years ago

Jacob and his associate are fantastic. I recently bought a house and had some GCFI and breaker issues come up during the inspection I hired them to address. When they came out they discovered the GCFI plugs were wired incredibly wrong, and would have caused major issues. They explained to me simply how it was done wrong, what they were doing to fix it, what the costs would be, and thoroughly checked around to make sure they did not miss a plug. I also casually mentioned a light switch that was annoying me, and they were able to quickly explain what was wrong with it and fix it. He also noticed I had a ring doorbell and nest thermostat I had not installed yet and offered a quote to install. I went ahead and had them do the doorbell and he did a great job. Fast forward a few months and when we went to use an outside plug, it started smoking. When I messaged them again through yelp, he came out that very day. Thankfully Jacob assured me that it would not have burned down, but showed me yet again what had caused it, and what he was doing to insure it would not happen again and at what price. The bottom line is that Jacob (and his associates) have always been great to work with, incredibly helpful, with reasonable prices. And they like dogs. I know I will use them again in the future, and have already recommended them to others. read more

Jacobs Ladder Electrical - My dog checking out what Jacob is up to. - Electricians Near Me - Austin, Texas

Jacobs Ladder Electrical - The burned out plug in the back. - Electricians Near Me - Austin, Texas

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David W.

0

6

2

7 years ago

We had a GFCI outlet issue that was causing us great distress with our holiday lighting outside. It was knocking out power daily. We contact Jacob and team about the issue. They promptly answered the inquiry within 10 minutes and was willing to send his partner out at 10 pm last night. Being that holiday lighting is not an "emergency," they came early this morning. Mark was helpful, insightful and fixed the whole issue of the GFCI outlets and explained to me the circuitry involved and what he did to help each GFCI outlet (in bathrooms and outside) from being independent of one another. Prompt, friendly, courteous service. These guys are good. Strongly recommend! read more

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Pamela F.

28

29

1

7 years ago

Wow, these are the best electricians I've ever hired!!! Honest, professional and took there time to make everything perfect! read more

Jacobs Ladder Electrical - Electricians Near Me - Austin, Texas

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Amanda N.

6

18

44

7 years ago

Great work, on time, very polite, professional, upfront about work and pricing. Kept the job clean and quick. I love them and only wish I would've done it sooner. read more

Jacobs Ladder Electrical - Two pendants and outlet installed. - Electricians Near Me - Austin, Texas

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Heather O.

21

14

0

7 years ago

Jacob arrived within an hour of my call and found a wire arcing inside of my wall that had been interrupting the AC unit. The outlet was destroyed and smoldering and rather alarming. Jacob fixed the problem quickly and answered about 100 of my questions thoroughly. I recommend this business and I'm relieved to have a great electrician in my contacts. read more

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Teresa W.

186

37

31

5 years ago

If I could I wouldn't give them any stars. The owner said he would come out totaling to four different times to take a look at what we wanted done. Each time he never came out like he said he would or just plain ignored our agreement to meet. Wasted our time waiting for him. Horrible business management if you can't even communicate! Do business with them if you want someone who is dishonest and just a plain liar read more

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M Smith L.

0

12

1

5 years ago

Just used Neal and Jacobs Ladder for a second project. And I'll never use another company. We had a slightly complicated situation adding amperage for a car charger. Neal texted with me and asked to take pictures of this or that until he figured out a way to do it for a very reasonable price. Other electricians just say hmm, you're effed -- it's gonna cost a boatload of money. He's fast, punctual, and courteous. A++++++++ read more

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James M.

60

38

15

8 years ago

Awesome job. I found them through Yelp when I requested a quote from multiple companies. Jacob's ladder was first to respond and straightforward and informative with their response. I needed them to install a NEMA 14-50 outlet for my garage to charge my Tesla, and they offered a fair price. After they showed up and got to work, it was Black Friday and I found a good deal on a Nest Doorbell at Home Depot. They already had to go there to pick up some other materials, and they picked it up for me and installed it when they got back! During the install they encountered minor roadblocks but were quick to find solutions. Amazing work and I will use them for all my future electrical needs! I even took them for a ride in the Tesla after! Thanks Jacob's Ladder!! read more

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Bill K.

400

10

8

5 years ago

This guy came out and fix the problem for a fraction of the price that another electrician wanted because he found out what was actually wrong and didn't offer a solution that was made up. I will definitely have him out to do more work on my house. read more

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Chris L.

38

170

235

8 years ago

Jacob was very responsive through my interaction with him on Yelp and we were able to make a quick appointment at the time I was hoping for. Jacob and his co-worker showed up on time and installed a Tesla Wall Plug in less than an hour. The job was very clean and these guys are total pros. They made sure to install a nice wall plate and the installation was done exactly like I was hoping for. The price was also very fair and I will be using Jacob's Ladder again soon for another project! read more

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Kevin O.

0

34

3

5 years ago

Not sure how this business has the rating it does. I requested a quote via Yelp after trying to call and not getting an answer. I specified my time-frame as flexibe, and all I got back was "I'm booked for this time". What time? I said I was flexible. Not even a "Hello. I won't be able to get to you for X days/weeks. Is that okay?" I mean, WTH is wrong with these people who run "businesses"? I just don't get it. read more

Jacobs Ladder Electrical - Nice... - Electricians Near Me - Austin, Texas

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Rosa S.

50

16

0

8 years ago

This guy is amazing... We just moved into a rental and needed/wanted a 220V connection in the kitchen. Jake came over pretty much immediately after we called him and made us feel at ease right away... No usual handyman behaviour like: "Oh, this is difficult... blabla"... Nope, nothing like that at all... and the estimate was way lower than any other we had heard of... The installation went super smooth too... everything was installed in no time and these guys even cleaned up... Perfect! I am so glad I found them and he/they really deserves to be the busiest electrician in town. read more

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Ashley B.

9

16

2

5 years ago

Came out to help on Sunday within about an hour and half of us asking. Not only found the problem and fixed, but showed my husband how to do it himself in the future. Jason also made some suggestions for future upgrades he could do so we will be calling him back. read more

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Heather N.

131

14

10

8 years ago

If I could give more than 5 stars I would! WOW! I requested an online quote and they were one of the first to respond. I saw they had been given 5/5 stars on all 16 reviews to date & figured I'd give them a try - SO GLAD I DID!!!! Jacob & Neil were right on time and extremely professional and polite! They did some troubleshooting from a previous install with someone else, diagnosed my problem and installed a new fixture (as opposed to just tearing down the old and slapping up the new). I feel like they went above and beyond from start to finish - very thorough and walked me through each step! I also asked a few questions about future upgrades with outdoor lighting, kitchen fixtures, bathroom vanities, etc. and got some great feedback as to which direction I could go with my current set up as well as some options for updating/rewiring - I will definitely hire them again once I buy new fans and fixtures! In a day and age where service with a smile is nearly non-existent, it was a pleasure to work with these 2 professionals! HIGHLY RECOMMEND!! read more

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Sam K.

212

29

4

5 years ago

Great communication, walked me through what was going wrong and charged a super reasonable price!

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JP M.

379

31

4

6 years ago

I booked an appointment over a week ago to wire and install a ceiling fan on my patio for today at 11am. 11 came and went. I sent the company a message at noon asking if anyone would be coming. No one called or showed up and I just now got a yelp message (after 4pm) saying that they "overlooked" my appointment. Unless you want to waste your valuable time, I'd suggest going with a company that actually shows up. read more

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Victoria G.

5

2

0

6 years ago

Jacob identified our breaker box issue immediately and fixed it quickly at a competitive price. Highly recommend and would use his services again! read more

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Kelley F.

34

9

0

7 years ago

I contacted Jacob about giving me a lighting estimate for a small condo complex. The next day Jacob sent me a quote in a text message and I explained to him on three occasions that I needed a detailed quote in writing to present to my HOA to approve the work. I'm still waiting for that quote and my meeting is in two days. I messaged Jacob and told him not to bother sending me a quote because I didn't feel he was being honest and was wasting my time. Jacob responded and said he was very busy and made me feel like other business was more important than my business. I called Jacobs Ladder because the yelp reviews were good and I thought they would do a good job. I don't feel I was treated in a professional manner and I won't be doing business with a company that makes promises they can't keep. read more

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Emily C.

18

49

11

7 years ago

I called about a fussy breaker at 4pm on a Friday and Jacob was at my house in 10 minutes! (To be fair he lives around the corner.) Had a new breaker installed and my heat back up and running in under 30 minutes. So grateful to have heat again during this cold spell and I'd definitely use these guys again for any electrical project! read more

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Aaron M.

39

52

43

6 years ago

User error on my part not checking the breaker box. They only charged me their minimum for coming out which is about half of what they quoted me for doing the whole job. Check your breakers even if you think you've checked them! Lesson learned. read more

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More info about Jacobs Ladder Electrical

(737) 251-4426
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Payment methods

Does Jacobs Ladder Electrical take Bitcoin?

Yes, Jacobs Ladder Electrical takes Bitcoin.

Does Jacobs Ladder Electrical take credit cards?

No, Jacobs Ladder Electrical does not take credit cards.

From the Business

Specialties

Our business is union trained and insured, over 25 years of master built installations for residential wiring. Custom Lighting specialist, outlets, smart devices, panel upgrades, all E.V. chargers,Tesla charging, master troubleshooting skills for any problematic electrical circuits. Text us 737 251-4426 for any questions or consultation needed, we'll get you an answer promptly. Jacob's ladder electrical. Our years of experience at your service today.

History

Established in 1996.

Jacobs ladder electrical, since 1999 in Austin tx. We are union trained, fully licensed and insured electricians. over 29 years of Master, training and experience. As a team, our collaboration goes above and beyond expectations and competition. Simply the best electricians under one name, call Jacobs ladder electrical. 7372514426

Meet the Business Owner: JACOB'S L.

Im finally back, serving the Austin TX area. doing our best work ever were small, local and focused. I'm taking one project at a time. Every call gets my full attention,so you know it's me. Please text us (737)251-4426 a little about your electrical needs or questions and we will get right back with you for the best solution. Thanks. Jacob the electrician.

More Info

Hours

Review Highlights - Jacobs Ladder Electrical

“I asked Neal to hold on in coming out as I wanted to replace the GFCI first to see if that fixed the issue.”

Mentioned in 12 reviews

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(24 reviews)

Dustin and Omar managed to quickly diagnose and repair two separate wiring issues that had been…read moreplaguing our house for months. They are great at what they do, it was nice spending some time with long time locals, and I feel lucky to have found them :)

Excellent service and quality installation. Even went out of their way to grab an extra part that…read morewas missing. Would definitely use again.

Texas Electrical Connect