WOW! This is the second time I have used this service. First time a splurge to the Greek Theater and this time business to LAX from the Valley. Punctual , courteous service. We had a couple very large boxes in addition to luggage. No problem with the Limo Denali. Driver was waiting for us inside from our International return flight. Clean, smooth, and with a smile. read more

This is the best limo service so far! They are prompt, courteous, reliable, dependable and reasonable. A friend recommended them and I never regretted it. I use them all the time now I highly recommend their service you will not be disappointed and no I'm not related, work for them or know them other than through business only. read more

This is the best limo service I have ever used. They came highly recommended from a friend but I never expected them to be this good. These guys were great! The driver was not only prompt and professional but he actually called to ask if he could pick me up early to meet my boyfriend at the airport as he was tracking the flight on the airlines website and it was going to be 30 minutes ahead of schedule. He was more on the ball than I was! I was super impressed. He offered to take us on the scenic route (at no extra charge) as it was my boyfriends first time in LA. The limo was beautiful, contemporary, clean and stocked to the hilt! The prices were very reasonable and the service top notch. I will be using them for all of my hired car services for business and pleasure from now on! read more

We used these guys last night in and around Marina Del Rey and Beverly Hills. Great Limo Service. Very professional and friendly driver. I'd use them again in a heartbeat! read more

First rate in every way...punctual, professional, friendly and VERY competive pricing to LAX. Recommend very highly & will definitely use from now on. read more

Wow. What a great company. John at Jacoby Limousine took great care of us. He eagerly came and got us in Ventura County and took our whole family to LAX. The car was pristine, clean and new. The vehicle had water bottles for our whole family. The cost, service and experience was better than any other company we have ever used. Highly highly recommend. Thank you for the great service. We will book again soon. read more

Got an awesome last minute pickup from Van Nuys from the owner himself. Amazing family owned business who sell service over cheapest prices and are exactly what you want in a transportation partner! Will surely be using again! Took credit card in the car too! read more

I made a very last minute request with Jacoby. I needed a car for my elderly mother to get her to a physical therapy appointment They scrambled to meet my request. I then had to call and cancel the appointment they worked so hard to book right before they would have had to leave to pick her up as she got sick. They were not only very courteous and understanding, they followed up with me later in the day just to check and see how she was doing. WOW - this type of care and concern, customer care is almost unheard of today. I will always use this service and I highly recommend anyone looking for a great service give them a call. read more

I have used at least 50 car service companies over the last 5 years and have never received as good of service as Jacoby provided. The owner John handles all inbound calls and service arrangements. He was able to arrange for a car same day. Immediately followed up with a text message on who my driver was, their number and when they would be at my house. He also followed up on my return. No 1-800 numbers to call, direct, quick service and easily managed through text messages. Both drivers Michal and Dennis were so friendly and great drivers. I have selected jacoby as my primary car service going forward. They also were 20% cheaper than the competitors. read more

I forgave them the first time they forgot to pick my up. But the second time...I had just flown 18 hours from Asia, had to be at a speaking engagement in 3 hours and ended up having to take a cab with a Russian driver who watched a dvd movie in his dashboard all the way to Studio City from LAX. Also, Soothe Your Soul In Style is the worst slogan for a limo company in the history of car service. We used them for years. John Jacoby is a nice man. But when I hire a car service... prefer that the driver actually shows up. Call me crazy. Good luck and, please, get a new slogan. And add email access to your website. There's a new thing going around...it's called TODAY. read more

Loved this Limo company. Just used them again this past weekend for a business function with multiple events. Had booked several of their cars. All clean and new and excellent. Great stocked bar in the limos! Nice price as usual. Used my coupon which also helped! Thanks again to John Jacoby. read more

We hired two Jacoby limos for our wedding at Calamigos Ranch on May 28th, 2016. While they showed up on-time for pick-up to-and-from the wedding, their limos left something to be desired. Calamigos is in a canyon, but nothing crazy, and both limos didn't seem like they'd be able to make the trip. They were struggling up the hill and smelled horribly of burning rubber. My driver (for myself (the bride) and all the bridesmaids) took some wrong turns and ended up having us arrive at the same time as the groom and all the groomsmen...we were supposed to get there 15-30 minutes prior to them. Then they dropped us off at the Malibu Cafe instead of the venue...no matter how many of us told them that they were in the wrong spot. We had to hike up a hill and through a parking lot of people going to the restaurant...so not great. Also, the radios didn't work in either limo, and there were no drinks or snacks in the limos either. All in all, they got us there for a fairly affordable price...but I would never consider hiring them again. read more

If you need a ride for any occasion then call John at Jacoby Limo. I arranged a surprise evening for my parent's 45th Wedding Anniversary and I didn't want them to deal with driving and parking. From the moment I spoke with John at Jacoby Limo I knew this would be the company to go with. I had already called 4 other companies and John was the only one who provided professional, courteous, "old-fashioned" customer service that I truly appreciate. Prices were comparable to the others (or even a little less) and they were located nearby (Van Nuys) so no charge on additional travel time. I could go on and on about how every step of the reservation and arrangement was hassle-free and professional but I'll skip to the end result. My parents had the best time! They felt very comfortable with their driver Kevin and appreciated his customer service AND excellent driving. I think the best part of the night was not having to deal with parking and enjoying the ride home!! Thank you John and Kevin, I look forward to working with you again!! read more

My family has been using Jacoby for years and have always had great experiences, with personable polite drivers and clean well maintained vehicles. We have referred them to many others who have consistently been happy and continued to use them. John the owner is friendly and will go out out of his way to make sure his clients are satisfied. read more

We were looking to rent a limo for our son's ninth birthday. We did some research on Yelp and were so glad we found Jacoby. The limo picked us up and the driver, Kenny, bought balloons and had bottled Shirley Temple drinks and sparkling cider for the kids. Our son is OBSESSED with cars so he asked Kenny no less than a hundred questions about the limo and Kenny answered each one patiently and enthusiastically. The kids also loved all the features and Kenny never complained when they repeatedly opened and closed the partition or played with the music controls. Kenny also contacted the restaurant when we were running late and made sure our table was ready when we arrived. Finally, in all the excitement, we forgot to take pictures of the limo itself so Kenny texted us a bunch of photos after. Kenny went above and beyond to make this a memorable and special day for our son and we are so grateful. We will absolutely use Jacoby again and highly recommend their services. read more