Dr. Lucas and his team members, especially Allie, are fantastic!…read more I was there getting a permanent retainer for my lower teeth and I could not be happier with the results. Everyone is very professional and has a positive attitude showing that they care for the patients. I would totally recommend this practice.

Dr lucas and his staff are amazing. This is my third teen having braces with Dr Lucas ' s team. …read more They are always curteous fun kind and considerate. They are always timely and know exactly what to say to teens. The environment is clean and professional. There social media is engaging. DR. LUCAS always gives back to the community and is involved in school and community events. Lastly , bring donuts and baked goods the staff loves this!!! BRUSH YOUR TEETH AND WEAR YOUR RUBBERBANDS.

I rarely leave negative reviews, but this experience was extremely disappointing. I specifically…read moremade an appointment with Dr. Razdolsky regarding concerns about my permanent retainers. Instead, I was seen by his daughter. Multiple dentists over the years had raised concerns about the same issue and recommended that I have the retainers evaluated. What bothered me most was how unprofessional the appointment felt. Rather than focusing on my concerns, a significant portion of the visit was spent dismissing concerns that had been raised by multiple dentists and even criticizing one of them personally. As a patient, I found this completely inappropriate. I was not there to hear about disputes between dental professionals--I was there to have my concerns addressed. I was told my retainers looked fine, a small amount of glue was removed, and after paying $250, I left with the exact same issue I came in with. Overall, I left feeling unheard, dismissed, and disappointed by the lack of professionalism. I will not be returning to this office, and neither will I recommend it to anyone I know.

The tech accidentally cut the inside of my mouth with a tool used to remove a retainer. Would not…read morerecommend!

Rosen orthodontics is where I have my orhtodontal appointments. I definetelly eould recomend them…read more Dr.Rosen is a very good orthodontist. He doeswnt hurt you when he is checking your teeth. I have one word of advice:Do not eat gum!!!!

They have an assembly-line operation where one orthodontist doesn't know what the other one did or…read moresaid. They distract with you with a bunch of jargon so you can't follow what's being said. On my way during a snow storm I called to say that I would be a few minutes late because traffic was drastically slowed down due to the snow and I was told that if I arrived late there would be a fee. They watch and wait for conditions to worsen and then zing you with a major procedure or obligation. My child had been going here for years and his teeth look like garbage. Thanks goodness my other children go to a different orthodontist which helped me see the shortcomings of this one.

Well they saw my critical review and called me only to tell me they would not reimburse for their…read moreshotty work. Why would I go back when you have gone thru so many Dentist in only two years. They know also after a few months themselves what an awful company to work for is. Do better! Families stay away!

My toddler LOVED his first dental exam with Dr. Uzi! The entire staff were so welcoming and…read morefriendly! Dr. Uzi was patient and gentle and we had a 10/10 experience. Dr. Uzi answered my questions thoughtfully and provided clear communication during the exam and how to care for my toddlers teeth day to day. Highly recommend the practice!

I saw Dmitri Sokol for a consultation. During that visit, he took photographs with his camera and…read moreshowed me images he claimed were of my teeth. The images showed black lines on top of the teeth, a food pocket along the gumline, and a leaking silver filling on one tooth. I was immediately alarmed because I spend a significant amount of time and energy on my dental hygiene. These images did not match what I expected to see given how carefully I care for my teeth. Based on these images, he told me that the leaking silver filling indicated a cavity underneath and that I could lose my tooth if I did not have it replaced. I agreed to have the silver filling on my tooth replaced. Even though he had an x-ray, once he began drilling, he told me he had discovered a "crack" in the tooth. He then proceeded to perform a partial crown (onlay) instead of replacing the filling--which is what I agreed to. I walked in expecting a simple filling replacement. I walked out with a $2,138 partial crown that I never consented to. The black lines and food pocket he had shown me during the first visit were never mentioned again. Instead, he recommended that I get two crowns on two other teeth. I requested copies of the specific images he showed me during that first visit--the leaking silver filling, the black lines on top of the teeth, and the food pocket along the gumline. His office sent me other photos, but not those. When I asked again, they stopped responding. Given that they refused to provide these images, I have no way of knowing if the silver filling was actually leaking. I believe it was not. If it had been, they would have sent me the picture. I then saw another dentist for a second opinion. That dentist confirmed there are no black lines on my teeth. There is no food pocket. Based on the x-ray, there was no evidence indicating that the silver filling had leaked. Regarding the alleged crack discovered during drilling, the second dentist told me this was highly unlikely given that Dmitri Sokol had an x-ray of the tooth before starting the procedure. A crack large enough to require changing the procedure from a simple filling replacement to a partial crown should have been detectable with proper diagnostic tools. The two crowns he recommended were also not needed. The images Dmitri Sokol showed me were not of my teeth. They were used to create fear and urgency to justify work that was not needed. I am sharing this to warn others: get a second opinion before agreeing to any procedure recommended by this office.

The hygienist did an excellent cleaning. However it was very expensive even without the two add ons…read morethat were suggested.

Greetings: For this…read moreoutlier review, I'm going to reflect on an amazing community asset: Arlington Heights Orthodontics and Dentistry. Please understand that I don't know much about other similar providers, but I will share my thoughts about the care provided for my two children over the years. When we needed braces for our son, the name we were given was Dr. Kemp. He is the definition of local legend, and he's earned those accolades the hard way: He created a superior practice and provides amazing care for patients and family alike. Dr. Hall is the other heavy hitter in the office. Impressive in all ways, working with skill and compassion. If you're like me, environment plays a huge role in experience. Their office is spotless, smartly decorated, and inviting. More importantly, the office staff provides exceptional customer care. You lnow you're in good hands with this team, which speaks to the quality and thought given to hiring practices. Finally, and most importantly, I can boil down my experiences here to one word: Trust. I whole-heartedly entrust my children's care in this field to Arlington Orthodontics and Dentistry. That should speak volumes to you if you're flying blind in trying to make a choice about selecting a practice. No pictures today out of respect for patient privacy. Until next time...tk Until next time...tk

There is no better place for anyone who needs to get their braces done! Having experienced another…read moreplace as well, this place is hands down the best place to get results and to be treated with kindness and patience. Whether you call them 4 times to reschedule or walk in they always greet you the same, with kindness and with warmth. Nicole is one of my favorites at the front desk. All the ortho docs are insanely awesome, there simply is no better place. All the staff also is great at what they do. As a 40 some year old getting braces, I will tell everyone I know this is the place to go. On a side note, the ambiance and cleanliness is top notch!

I'm very sad to be leaving such a bad review but twice now I've had issues getting a hold of…read moresomeone and to clarify my medical benefits. Front desk- rude AF! Today I was told that they are busy and to leave a voicemail next time. I left a voicemail last week before closing about my aligners. ONE WEEK could shift my teeth in the wrong direction & if they are too busy to call back - why don't they find a more effective way to take care of their #1- oh yeah, the customers. Another time, I switched insurance and my insurance covered two cleanings per year. My gosh the amount of times I called the dentist and my insurance back and forth for a cleaning.... I just saw other Yelp reviews today, but have been coming for cleanings past year or more. I do like Dr Alex Portnoy (sp?) and most of the dental staff. Dr Alex takes the time to explain everything in detail and I enjoy the conversations between the staff during cleanings. It's the worst when i can feel tension between coworkers. Dr Robert (Bob) the orthodontist- also nice, however I got aligners and the past 5 weeks have been a hell of a struggle for a new patient. I have been on Google searching for answers, tips for newbies and ways to help get through the pain. I had zero idea what to expect...no one at the office answered the phone & I felt stranded with $7k bill and no help.

Highly recommended. The quality of service is exceptional. My teeth required a lot of work:…read moremultiple extractions, numerous fillings, and a bone graft. Two of the extracted teeth were badly inflamed (cysts). Dr. Beyer did superb work.

This practice is extremely difficult to work with. Their office hours are almost entirely during…read moreschool hours, despite the fact that most of their patients are school-aged kids. They expect children to be pulled out of class for routine appointments. They're only open every other Saturday, and those slots fill so fast they're basically unusable. The practice is completely unaccommodating and has an arrogant attitude about it. To make matters worse, both of my kids were told they'd have braces for about a year, and in both cases treatment lasted nearly twice as long. Either they're very bad at estimating timelines or they're not being honest up front--neither is acceptable. It also feels like unnecessary adjustments are made just to undo them at the next visit. My dentist was surprised by how uneven my daughter's teeth still are. Overall, this place feels difficult, poorly managed, and questionable. Not recommended.

Dr Gerry Aylward and his staff are just the nicest people. They are very welcoming and do great…read morework.

Our apprehensive toddler needed to go to his first-ever dentist appointment and we chose Dr. Nick…read moreon the basis of proximity/availability alone but WOW did we hit the jackpot. What an incredible experience. From Candee and Carrie up front to Dr. Nick and Linda for the cleaning, our child genuinely enjoyed the entire visit. From a parent's perspective, check-in was seamless, our appointment was on-time, and the cleaning from examination to fluoride was efficient, friendly, and thorough - easy 5*. Our child's review was that he met nice ladies, tasted strawberry toothpaste, and watched Paw Patrol, with a bouncy ball and sticker on the way out - only 4.5* because we didn't allow him to stay and finish the episode. Who knew that there are dentist offices where kids want to stay longer...

Dr Capezio and his staff do a wonderful job putting my child at ease. From the check-in process,…read morewait times, welcoming atmosphere, bedside manner, and communication, our overall experience makes us very confident in our choice of pediatric dentist. Yep, we are very pleased with the level of service and treatment we have received!

Amazing professionals work here. Dr Warshawsky is the best. He thinks outside of the box and was…read morethe ONLY doctor who offered me an appropriate solution. Instead of 4 yrs that most orthodontists told me to fix my teeth, he did it in 1! Love all staff and all other factors at this center.

As an adult working with the public on a daily basis, I did not want to have a metal mouth. I did…read moresome online research , as I knew I needed braces, but wanted to see if there were other options out there and came across lingual braces ( behind your teeth - incognito). Dr. Neil was the only ortho in my local area that performs this treatment from what I could find online. I went in for a free consultation in January and was impressed on how the treatment was explained to me. I was getting married at the end of the year and wanted to correct my mouth ASAP! I had a severe cross bite and over jet alignment. My braces took about a month to come in ( custom made overseas) and my application process was as smooth as can be. Dr. Neil's support staff at the Lincolnshire location is superb. All are so helpful and the front desk support goes above and beyond and make you really feel comfortable . I still am going through treatment but had my wedding in September and my mouth has transformed tremendously. I get so many compliments and people usually don't even know I have braces on until I tell them and they are fascinated. Unlike other reviews, I have never had to wait long to be seen for my appointments and I go in every 3-4 weeks for almost a year now. My mouth should be fully corrected soon which is record time. I was told by another ortho a few years ago when I was weighing out my options , that I would have braces on for 3-4years! ( one of the reasons I did not pursue at the time). Dr. Neil tells you how it is and if you follow his instructions, you will get the results discussed from the beginning. I am very happy thus far and know it will continue to the end. It also turns out that several of my friends have gone to Dr. Neil at some point in their lives to have ortho work done and all are happy! Thank you for fixing an insecurity I have had for a long time. I will be forever grateful! I can't wait for the finished product!