Clean, friendly, and efficient. Short wait time. Had X-rays and polishing done with a hygienist…read morenamed Cha Cha. She was very thorough and knowledgeable. Dr. Varghese examined and cleaned my teeth and she was very upbeat and nice. The pain was very minimal. The only bad thing is that you can hear children crying and screaming. Right next to Ultra Foods where Omni used to be. Huge parking lot.

Worst dental experience of my life! Partial they provided…read morewas extremely difficult and painful to instal in place even after several modification. Eating food was impossible with the pain when biting dow. I had pry the partial out of my mouth with the handle end or my toothbrush. They offered to try agai???

"We cater to cowards" is the sign you see upon walking up to Arlington Comfort Dental, and I'm a…read morecertified, card-carrying coward. If the thought of dental cleaning, drills, & picks gives you the heebie jeebies, this is the place to go. The receptionist is super sweet and welcoming when you arrive. She seemed more excited to see me than my own family! The dental hygienist that I've used, Denise, is very friendly and patient. She checks with you regularly to make sure you're comfortable during cleanings. She still has to do a thorough job, but not at the expense of pain and discomfort. Incredibly, she remembered the conversation we had the last time I was there. Dr. Relias is always friendly, asking how the family is and taking the time to make sure you're comfortable and clear on how things are looking in your pie-hole. The reception area takes care of submitting claims to insurance, which I'm sure is more painful than dental cleanings, so I'm happy about that. Overall, a great place to get your teeth taken care of and great for cowards!

Their billing coordinater JULIE is The rudest and unprofessional person i have ever met…read more I have Aetna DMO insurance and confirmed via email before my appointment that the office accepted it. They replied that they did. Later, I found out they do not accept Aetna DMO and that I would have to pay. I contacted the office with my concern, and they told me they would resolve the issue and contact me within a few business days. I did not hear back for almost six months, so I believed the issue had been resolved. After six months, the billing coordinator called and said I had to pay $92, accusing me of not informing them that I had Aetna DMO. I clearly stated that I informed them I had Aetna DMO both before my appointment and on the day of my visit, and I have the original email as proof. She did not listen, insisted I pay, and threatened to send the bill to collections. She also accused me of not knowing what insurance I have. I was very upset and went to the office in person. She was not welcoming, did not apologize, and did not acknowledge that this was not my fault. She said she started the job in August and was unaware of the issue, and even said, "Do you want to argue all day?". Unbelievable . I did not want to talk to her anymore and then they said DR. Rhie will see me after she is done with the patient but did not show up, i guess she just wants me to leave asap. Later after adjusting my balance to $0, billing coordinator said, "It's done. You'll never have to come again, The tone in which she said this was condescending and made me feel looked down on. I found this behavior rude and unprofessional. I am very upset that they failed to acknowledge their error or offer an apology for accusing me

I have been coming here since I was a baby. Now, almost thirty years later, I am still a loyal &…read moresatisfied patient! I always feel welcomed and at home when I visit the staff at Long Grove Dental. I even travel here from Chicago because I couldn't imagine going anywhere else for my cleanings, services, etc.! They are an incredible staff: kind, warm, personal, professional, caring, highly intelligent, and capable!! I adore Dr. Sam, Dr. James, Sylva, Paulina, Agatha, Anne, & Janet. Be true to your teeth - or else they'll be false!!

I have had the pleasure of seeing Dr. James at Long Grove Dental for my dental care for the past 2…read moreyears (and most recently for starting my Invisalign treatment this past month) and I cannot say enough good things about my experience. From the moment I walk into the office, I am always greeted by friendly and professional staff; Silva at the front desk is amazing! The office itself is modern, clean, and equipped with the latest technology, which only adds to the overall positive experience. Dr. James is truly an outstanding dentist. His expertise, attention to detail, and genuine care set him apart. With my Invisalign consultation, he took the time to thoroughly explain every step of the procedure and answered every single one of my questions, ensuring I felt confident and informed. I have already started to see amazing results in my smile and I could not be happier with his work. If you're looking for a skilled and compassionate dentist, I highly recommend Dr. James and his team at Long Grove Dental. They truly provide top-notch dental care that exceeds all expectations! I now live an hour and a half away from their office, but it is an absolute no-brainer for me to continue my dental care here. They are just that good!

This experience has been phenomenal for the 7 years I've been with Dr. Aaron…read more I came to him in 2018 after being neglected by my oral surgeon, who had placed two implants, and the dentist who had done the crowns. I had suspicion something was going on as one was wiggling. Dr. Aaron jumped on it and was able to identify malpractice and addressed the offending surgeon (Dr. Vaina of IVOMS in Peru, IL) to have it corrected. I went back to the offending surgeon (due to cost reasons and giving him a chance to fix it) and about 6 surgeries later, I was even worse off. Dr. Aaron investigated and created a course of action, which involved referring me to a new surgeon, Dr. Frank of Northshore Smile Surgery, who proceeded to perform a miracle to restore my gums to full health. Dr. Aaron created me a temporary fix to keep my teeth in place which held me in tact for five years. In October 2024, despite living in another state, I called Dr. Aaron and let him know the remaining implant was showing really bad signs and he confirmed my thoughts and told me to come in that week to have it addressed. I traveled 10 hours to see him and he was incredibly thorough and sensitive in handling the issue and it was deemed I had to go back to Dr. Frank to correct more malpractice from the offending surgeon at IVOMS (Dr. Vaina). Dr. Aaron set me up in a temporary bridge to help keep the aesthetics of my gums in tact and so as to not leave me toothless in the front as a young woman and bride to be. After the two month healing period, he squeezed me back in his schedule as I traveled 10 hours to see him again through Michigan winter madness. After 8 years of pain and trauma from other providers, Dr. Aaron took care of me at the highest level. He was the only one willing to identify and tackle this complex and heartbreaking nightmare, he handled each step over 8 years so tactfully and was truly invested in not only my business, but genuinely cared about my well being and wanted to see me find my dream smile. Dr. Aaron has truly gone above and beyond for me in every single aspect of my care for almost a decade, every dentist should be at his level. His sense of ethics, his personality, his attention to detail, his level of care... he's second to none. As a former dental professional myself, after working with him, it makes me never want to go anywhere else the rest of my life. The rest of the staff is fantastic too! Occasionally the other doctors would get involved in my case and were always very direct and clear while showing empathy for the situation. The front office staff and manager Kathy are wonderful and really helpful, always making sure to give any information needed and working around my wild schedule being out of state. The assistants are all fantastic and incredibly personable as well, I've always enjoyed each one I've had and have been pretty consistent faces over the years! You can't ask for a better dental office from start to finish. They even have a service dog on site, which has been amazing through something that's been traumatic to go through and recover from. I wouldn't be here tonight with my dream smile if it wasn't for Dr. Aaron saving me from malpractice from another office. After hating my smile my whole life, I can finally feel confident (and eat again)!

I have been a patient at this dental group for several years, and loved the practice until I had an…read moreemergency. I was in pain on a Thursday and was told no one was available to see me until Monday. At that point, the pain was manageable, and I agreed to wait. Thursday evening the pain was unbearable. I had no sleep, and when I tried making an emergency appointment, I was told I needed to wait for Monday or go to an emergency room. This is unacceptable.i will be find a new practice. One that have contingencies for emergencies.

I've been coming here a few years now, and I'm always so impressed with how friendly and gentle the…read morehygienists are. I went in this week for my 6 month cleaning, and I was quite nervous because I've had some new sensitivity and was worried about feeling some pain. I let Tonya know before she started, and she handled it with such care. She was informative, thorough and gentle - I couldn't ask for a better combo. She knew exactly what was causing the sensitivity, and avoided that area though still continued to provide a thorough cleaning. I was so thrilled and very impressed. Apart from this most recent visit, I've always had such a great experience with the dentist too. He's very casual, down to earth and informative. If you're looking for a fancy, high-tech dental experience, this might not be that. This is more of a laid-back, no-frills, family environment with exceptional staff who take perfect care of your teeth. I never feel like they are pushing me to pay for things I don't need (which was my experience at a previous dentist in the area). Family Dental of Palatine is the perfect fit for me and I highly recommend them!

The receptionists at the front are very rude ! i wouldn't recommend this business to anybody. They…read moretold me i couldn't schedule appointments anymore because my son missed two of them. i understand but im also a mother! There was little to no compassion at all. I also put down a deposit for a procedure . i asked them over the phone how much will the procedure be they told me they didn't have it on file so id have to find out when i came in. i go in and the procedure is out of my budget, so they told me since im not getting the procedure that same day that my 150$ deposit will go to 50$ and i have to pay another 150 to secure my spot again plus the remaining balance!!! i asked them could i do payments on it they said no. unbelievable. never going back here again.

You will not find friendlier office staff, period. The care and payment plans are laid out with…read morezero hidden surprises. The results are great and my children never complain about going to the ortho. That's a win!

Rock Star Orthodontics…read more Highly recommend Dr. Goshgarian & the great Goshgarian Orthodontics team. As an adult patient, I'm thrilled with my new smile having finished treatment with ceramic braces. Outstanding patient service and support from the Front Desk to the team of techs and of course to Dr. Goshgarian - the happiest orthodontist you will ever meet. Front desk team always fit you in quickly whenever elastics or brackets break in 2 convenient locations -- Lake Forest & Gurnee. We believe in them. My kids both proudly wear their braces too. Fantastic group to trust your family's smiles too. They are the best. #NeverTooOldForGreatSmile #GoshgarianOrthodontics

Two visits, both unpleasant. The first was to fix an implant, was worked on by a Technician who…read morecould not do the job and took his frustrations out on me, saying he may not be able to finish as he had other patients. He did finish repairing the implant and filled the hole but did not polish saying he did not have anymore time. The job was not difficult, he just could not do it. Finally called in the dentist to advise. The second time was when part of the same tooth fell out. Returned, saw the actual dentist but before he even looked, said that this was not in his scope to repaire. I told them the problem but they saw me anyways so they could charge the insurance as well as well as me, even though they knew they would not do the work.

Horrible customer service they're rude. I would never suggest or recommend. Horrible experience now…read moreshe's spoken another language and told the other person that they should make me sit here and wait because I didn't give her payment fast enough.

My first impressions were very good. Kind staff, good with kids, they talk you through their…read moredecisions; however, when my child needed extensive work, I listened to their plan, in the moment trusted the Dr., agreed to treatment, paid a deposit. As I sat with it I grew concerned because the treatment plan included sedation. Expensive and risky. I asked for the X-rays which they sent, but I also requested the plan be written up with a rationale and any other possible options. I'm not a medical professional and do not understand everything thrown at me in the office. There was a follow up phone call where the staff proceeded to tell me verbally the plan. I explained it was intensive and costly and I don't understand so I would like it written up and may seek a second option to make sure this was the right path. I was told they welcomed a second option but that my $1000 deposit was non refundable. I found this really disconcerting. I understand the need of a deposit but when there is genuine concern and you have to make decisions on the spot, I also think making it no refundable with prior notice is poor customer service which I expressed to them. They then sent me an email telling me "our professional bond had been broken". Very concerning for a parent looking to be more informed in making medical decisions for their child. First I felt pressured to agree, then I felt vilified for asking questions.

I took my daughter here after a traumatic teeth pulling at another dental office. I could not have…read morebeen happier with Dr. Reena's treatment of my daughter (4 years old) who was at such ease with her and the whole staff. She was able to do a thorough cleaning and sit through the x-rays. We can't wait to go back! I never thought I'd say that about a dental visit!