The staff is excellent and extremely patient. The hygenist is always cheerfull I love how detailed…read moreoriented they are and explain all aspects of your process. I truly love 1st Family Dental

1st Family Dental Mount Prospect office front desk and hygenist Marwah Gorgis very arrogant and…read moresays, "don't come if you don't like it". Is that the way to talk or deal with the patients without without respect? Marwah Gorgis always look for what insurance covers and try to bill everything, always take x-rays and don't even look at and she is very good Oscar level acting skills. The Dentist don't know anything, asks Marwah Gorgis , "are there any recommendations". The front desk person don't even know how to print. This place is very sick, not respectful, arrogant staff, argues and fights, having no patience, laughs at the patients. I don't recommend this office to anyone.

Nearly 4 years later I'm still a patient of Dr. Edmonds…read more I highly recommend this practice if you're searching for a new, easy-to-like, caring dentist. He's very personable, down-to-Earth and always willing to address my concerns; even though I may sound like a hypochondriac at times. :) His office staff are super friendly, too. I like that the same women welcoming you and making your appointments are also the ones who can answer insurance and billing questions. You don't find this everywhere...usually the scary billing managers are hidden in a corner somewhere. ;-P Convenient parking in downtown Des Plaines. A+ again from me.

I had a great experience at this dental office. The staff was so welcoming, kind, and…read moreprofessional. They were able to schedule me last minute and make it work with my schedule.

Dr Patel is the absolute best in the business. Not only at dentistry but as a caregiver and total…read morerockstar as a human! He truly cares for his patients and it shows. Also he has an amazing team surrounding him that also gives the best care to the patients. From the moment you walk in they are happy to great you with a smile and make sure you feel comfortable and relaxed throughout the entire visit. What an amazing team. I highly recommend Dr Patel and his team to anyone who is looking for quality dental work at an affordable price.

I sought treatment from Dr. Patel expecting professional care and sound clinical judgment…read more Unfortunately, my experience was very disappointing! During my treatment, decisions were made that I believe negatively affected my teeth and resulted in significant problems that I had not experienced beforehand. When I raised my concerns and asked for an explanation, I felt that my concerns were dismissed rather than addressed. Instead of acknowledging the possibility that a mistake may have been made, Dr. Patel maintained that the treatment was appropriate despite the outcome. Would not recommend him!

Irina and Halyna (hygienist) are wonderful team! Happy with their work!…read moreAlso the receptionist lady is super nice and helpful with questions!

Irina did amazing job with my teeth 2 days ago and in the past as well. Irina is always happy to…read moresee my family and she is kind and funny and sweet and also gave me good advice how to take care of my teeth. Also that all her stuff and the office is clean and professional and good looking and always ready to take care of costumers. Thanks so much for everything Irina and i promise to floss 2x a day!!

I was on a road trip with my family a few weeks ago and had a filling fall out. I had to see…read moresomeone immediately to get it filled. I called the office and the front desk staff was so nice and understanding of my situation and was able to get me in right away. Dr Yajima saw me and fixed me up. I must say, she has been the most genuine, gentle Doctor I have ever come to meet. This office is a true gem and recommend her for your dental needs as she had met mine beyond expectations. I'd like to thank the entire team at Smile Solutions Dental Center!, keep up the wonderful work! I also wanted to comment on the other negative reviews, I'd like to add that everyone has their own opinion and perception based off their personal experience. However, if you never step foot in the office to experience what i have for yourself, you are truly missing out! Very thankful for Dr Yajima and her team!

TL;DR: Kana Yajima's Smile Solutions Dental Center uses predatory practices and rough, careless…read moretreatment that harms your dental health. I had two bad experiences there, with dismissive care from the dentist and a hygienist who left my gums bleeding badly, seemingly on purpose, plus an expensive deep cleaning recommendation that by no means did I need. I am writing this review after having the worst dental experience of my life. I have never had issues at the dentist other than at Kana Yajima's office. I've now been there twice, and my god was it a mistake going back a second time. My first appointment was last summer, after I came home from college. The front desk staff aren't rude exactly, but they lack any positive facial expression and seem like they just want to get you out the door as fast as possible. Their English isn't the best either, and some of them are quite hard to hear. Kana Yajima herself was just as inconsiderate. During my first visit, she spoke to me once, never asked how I was doing, and spent the rest of the time talking to the hygienist and made me feel like I didn't exist. She spent less time on my teeth than any dentist I've ever had. My first experience with the dental hygienist was awful. I believe it was the same hygienist I had both times, and she is the rudest, most disrespectful person I've ever dealt with. I've had better care and treatment at a McDonald's. It almost seemed like she was untrained, or deliberately harsh on my gums, just to make me look bad in front of my mom by claiming I don't brush my teeth or take care of my gums. That couldn't be further from the truth. I have an optimal dental routine. I use a pressure sensitive electric toothbrush with soft bristles, brush twice a day, use an sls free sensodyne toothpaste, alcohol free mouthwash, and use a water flosser every night. I have no family history of periodontal disease. I'm outright stunned by how one could say I need to take care of my teeth better. Kana Yajima then recommended deep cleaning, which, given my gum health, I had absolutely no need for. Deep cleanings are meant for people with gum pockets greater than 4mm along with other symptoms of periodontitis. My gum pockets are below the 3mm mark and show minimal to no signs of periodontitis. I believe her deep clean recommendation is a predatory practice. I'm not sure if they assumed I was some naive college student who could convince my parents into paying for an expensive procedure I never needed. My visit earlier today was even worse. After the same dental hygienist harshly worked over my lower gums until they bled, I asked to go to the bathroom, but she made me stay so she could finish my upper gum line too. I recall moments when she was just blatantly using the ultrasonic scalers on my gum for seconds to make them bleed. I should have stood up for myself instead of letting her push me through the rest of the cleaning. When I finally got to the bathroom, I already expected some blood. Our gums are full of blood vessels, and mixed with saliva it always looks worse than it usually is. But even accounting for that, there is no reason a routine cleaning should cause that much bleeding. I've been to multiple dentists while moving around the country, and I have never had a service experience this bad in my life. Even when I was younger and my gum health wasn't as good as it is now, I've never had bleeding as bad as I had at Kana Yajima's office. Then, just like last time, the hygienist repeated over and over that I "need to brush my teeth" and "need to floss." She knows exactly what she's doing. How dare she insult me and attempt to make me look like the one in fault to my mom. I believe this office uses predatory practices on patients they think they can take advantage of. They may have seen me as a naive college student who doesn't take her health seriously, but they were wrong, and I'm begging you, please don't let them do this to you too. If your dental insurance covers another dental office near you, please go there instead. And if this happens to be the only office your insurance covers, it still isn't worth what Kana Yajima and her colleagues could do to your dental health. I discussed my issue with my medical student friends at John Hopkins University, and they agree with my views on this issue and condemn Kana Yajima's office. I promise you, as a random person on the internet, I care more about you than Kana Yajima and her employees ever will. To Kana Yajima and her employees, who I know will be seeing this, please choose love for fellow humans over the deadly sin of greed. God bless you.

I'm a new patient with first class smiles, I was nervous to establish myself at first but Dr. G and…read morehis team have been absolutely amazing! They have all been so kind, patient when it came to answering questions and made sure I was educated on following procedures. I had some cosmetic work done and Dr. G gave me exactly the results I was looking for, I was very happy with the outcome. Paying was also a breeze, I received an estimate before I made my appointment, they were very open and explained the costs! Office is clean and up to date. I definitely recommend first class smiles!

I had an appointment at 2pm on 12-23-25. I was on time as I needed to be at my next appointment at…read more3pm. Dr. Morrison did not see me until 2:25 which forced me to miss my next appointment. I asked for reimbursement for my missed appointment charge and after 2 weeks(1-9-26) Shari called me and when I stated my concern, she refused and just stopped talking. Their patient service is very bad. If I missed an appointment I would have been charged. All I want is to be treated fairly and equally.

I had a really positive experience here after having to switch dentists. My appointment was…read morecomfortable and efficient. I really appreciated Dr. Gelb taking time to introduce himself and chat, as well. Transitioning to this office has been a breeze. They have a friendly staff, a comfortable waiting area, and an overall nice space for patients.

Awesome dentist, always in time, exceptional staff (Kathy, Helen, and everyone else), and clean…read moreoffice! We have been going to Dr. Gelb for several years now and found him to be very honest, efficient, and he keeps our teeth beautifully white and clean....and this is just with our regular cleanings! Thank you!!

Dr Pontikes has been my dentist for a long time now. I have never felt more comfortable and at ease…read more as I do at this office. I trust him with every diagnosis good or bad. He is never going to lead you on just to benefit his pocket book. For me honesty and experience is very important in my choice for dentist and Dr. P is without a doubt, all of the above. I have to say as an adult I have become a huge baby when it comes to dental work., and Dr. P ALWAYS assures me it will be okay, and it ALWAYS is. All the staff are friendly and inviting , I especially love Lily. She's always upbeat, professional, and so so sweet. The office is beautiful and pristine which is always a plus when getting your mouth worked on. I can't recommend Seasons Dental highly enough, you will not be disappointed.

Best dentist experience I have had in a long time. Office was new and clean, staff was friendly, I…read moredidn't have to wait long upon arrival and they were gentle and kind! A+