When I brought my child in for a routine teeth cleaning, they only had her in the back for 6…read moreminutes. I can't imagine you can do a thorough cleaning in that amount of time. Also, I asked for upfront pricing as I do not have dental insurance, and the price was different at the end of the visit from what was quoted. I decided to give them another try, but the cleaning was just as quick, plus they gave me a really hard time about only wanting a cleaning with a hygienist and not getting x-rays or an exam by a dentist.

We use to love this practice because they worked with me when my now 10 year old was two, and had a…read morebunch of cavities. He has soft teeth and is very prone to them. He's also an asthma kid whose inhalers were creating more issues. At that time, they set up multiple appointments and did fillings without insisting on sedation or even gas. Fast forward to now and all has changed. We started having problems after starting ortho last fall. No issues with Dr. Wally as of yet. He seems fine, but we asked to skip x-rays during one cleaning visit because my son had a ton of them just a few months before for ortho. They refused to see him and we had to reschedule his cleaning. When they convinced us to come back and agree to X-rays because we couldn't move forward with ortho until we did, they found a couple of small cavities that were visible. We agreed to get them fixed, and set up an appointment, but they automatically added nitrous to the plan. I let them know I wasn't comfortable with the gas and that it seems overkill for a 10 year old that sits just fine for procedures. The doctor wouldn't make any promises on not requiring sedation (IV or gas). So, now we are taking my son to my dentist who will no doubt fill those tiny cavities with a bit of numbing. I am not sure why they insist on the excessive treatment that creates greater risk other than profits and possibly making the job extra easy on them, but it is absurd. They even admitted that other countries don't do as many x-rays when I brought it up. The drugs too are no joke, and at least the nitrous was not covered by insurance. I wish we hadn't started ortho here and they are quick to remind us that there are no refunds. In general another example of all that is wrong and broken in our healthcare system.

I highly recommend Dr. Ted Loiben. Dr. Ted is phenomenal! My…read moredaughter is 6 and she needed 7 fillings and 4 baby teeth to pull out. She was afraid of the dentists and would not let me look into her mouth unless my hands were behind my back. Last dentist's experience was very poor. The staff was so great. They made her feel special and relaxed. Kathy Dental Hygienist was soo friendly and made her comfortable with cleaning and ready for check up. Dr. Loiben is a professional and experienced pediatric dentist who for sure knows how to deal with scary of dentists children. The doctor instructed me what to say, not to say, and when to say to my daughter. In 4 appointments he did it all with a Grande finale : 4 teeth out. All these times, my daughter thought she was coming for cleaning only. She would only experience a little discomfort when Dr. Ted pulls her cheek and numbness after the appointments. She never get to see needles or clippers. She even got a bracelet with her name. Now, all my daughter says is that she wants to see Dr. Ted again and tell him Hi. So THANK YOU VERY MUCH DR. TED from Katrina and her MOM!

Dentist are wonderful. If only the front desk staff and billing staff all had the same…read moreunderstanding, and able to execute their jobs appropriately and professionally . Staff come and go, I get it . However, holding children's records because there is a balance that was processed multiple times (service date of September-by billing staff) and rightfully red flagged by insurance isn't okay. This is AFTER being told by another receptionist that they would be emailed hours prior to. No call was made to notify me they were holding records. I had to call the office and ask why the records were not sent. Frustrating all around.

Greetings: For this…read moreoutlier review, I'm going to reflect on an amazing community asset: Arlington Heights Orthodontics and Dentistry. Please understand that I don't know much about other similar providers, but I will share my thoughts about the care provided for my two children over the years. When we needed braces for our son, the name we were given was Dr. Kemp. He is the definition of local legend, and he's earned those accolades the hard way: He created a superior practice and provides amazing care for patients and family alike. Dr. Hall is the other heavy hitter in the office. Impressive in all ways, working with skill and compassion. If you're like me, environment plays a huge role in experience. Their office is spotless, smartly decorated, and inviting. More importantly, the office staff provides exceptional customer care. You lnow you're in good hands with this team, which speaks to the quality and thought given to hiring practices. Finally, and most importantly, I can boil down my experiences here to one word: Trust. I whole-heartedly entrust my children's care in this field to Arlington Orthodontics and Dentistry. That should speak volumes to you if you're flying blind in trying to make a choice about selecting a practice. No pictures today out of respect for patient privacy. Until next time...tk Until next time...tk

There is no better place for anyone who needs to get their braces done! Having experienced another…read moreplace as well, this place is hands down the best place to get results and to be treated with kindness and patience. Whether you call them 4 times to reschedule or walk in they always greet you the same, with kindness and with warmth. Nicole is one of my favorites at the front desk. All the ortho docs are insanely awesome, there simply is no better place. All the staff also is great at what they do. As a 40 some year old getting braces, I will tell everyone I know this is the place to go. On a side note, the ambiance and cleanliness is top notch!

Well they saw my critical review and called me only to tell me they would not reimburse for their…read moreshotty work. Why would I go back when you have gone thru so many Dentist in only two years. They know also after a few months themselves what an awful company to work for is. Do better! Families stay away!

My toddler LOVED his first dental exam with Dr. Uzi! The entire staff were so welcoming and…read morefriendly! Dr. Uzi was patient and gentle and we had a 10/10 experience. Dr. Uzi answered my questions thoughtfully and provided clear communication during the exam and how to care for my toddlers teeth day to day. Highly recommend the practice!

I will always remember the feeling of relief after bringing my son to see Dr Ursitti. We have…read moreused the practice to work on some fillings in the past and the Doctor and her staff made everything super easy. This particular time my son needed a frenectomy. Originally I made a mistake of going to the dental surgeon recommended by our orthodontist. Two hours and $259 later just for laughing gas we returned home defeated. My son has a severe fear of needles and he would just not allow the surgeon to make the shots. Discouraged I called All About Kids to inquire with them on any recommendations. To my surprised I found out that they can perform this procedure. I made and appointment for consult and braced myself for another difficult try. My son felt an ease the moment we entered. He saw little kids and felt comfortable there. The assistant helped him pick the movie to watch then Dr Ursitti came over, assessed, and to eliminate the need for us to return again she has agreed to do the procedure right away. My son did attempt to get up several times during the procedure, however, both doctor and the assistant helped him get back to the task. I watched in awe how they reasoned with him. Everything was finished shortly after. My son was so happy and I was relieved. No laughing gas was used either ;) I will continue recommending this practice to everyone with kids! As for my son. He insists using only this practice for his dental needs ;)

The office was clean and very kid friendly. The dentist was knowledgeable, friendly and helped me…read moreto take the most cost effective route for my son. We will definitely be retuning.

Dr. Nagornaya and staff are AMAZING. Starting with the front to the back of the office. Dr. took…read morethe time to answer all my questions, I didn't feel rushed. Everything was explained to me about my insurance. Thank you!

Do not go to this practice. They kept me longer with crazy questions to charge me more for the…read moreappointment. My issuance paid the entire amount except for $3 and they sent me to a collection agency! Shame on them! Go to a more caring amd respectable practice.

Dr. Mark Cannon has been my children's dentist for the past ten years. His extensive expertise as…read morea medical professional has been outstanding. He continually offers comprehensive research-based practices and advice to promote my children's dental health throughout their lifetime. His staff is extremely professional and very courteous. I would highly recommend him to anyone in the northwestern suburbs of Chicago.

Dr. Cannon and his staff are superstars when it comes to making their customers feel at ease. Dr…read moreCannon has the latest technology and innovations that make dental work easier to handle for his patients. Our daughter is in the autism spectrum and has been coming here for years, mainly because her anxieties and fears are kept to a minimum. The office waiting area and each chair are set up to make patients feel comfortable and helps distract them from any feelings of anxiety. We highly recommend Dr Cannon to everyone we know.

Wish we would have found this office sooner! Our two…read moreyoungest children have been patients since they were preschoolers. And both have been prescribed Myobrace by Dr. Schultz to assist teeth growing in straight rather than needing braces later. Dr. Schultz takes the time to educate them and it's really eye opening. Another great aspect is the officer manager is on top of the local school schedules and will work with you scheduling appointments during teacher in service days or early dismissal days.

Can I give ten stars???…read more Visited Dr. Scholtz to have my newborn's tongue tie lasered. I am an experienced medical professional. I am VERY impressed with this Doctor and this office. Dr. Scholtz's office manager squeezed us in quickly because my daughter needed to start gaining weight and start nursing more effectively. The office manager also worked with me and my husband to design a payment plan that worked for us. Dr. Scholtz spent a lot of time explaining the procedure to my husband and I, and she stayed very calm and moved swiftly through the procedure as my baby was crying hysterically. She let me hold my baby through the procedure, which I deeply appreciated. She comforted my baby, and it was obvious that she was compassionate and cared for our family. She spent a lot of time with us after the procedure making sure my daughter's latch was improved, explaining post-OP care, and I just felt like she was enjoying talking to us about our baby. She was not in a hurry, and she told me to stay in the exam room and nurse my daughter for as long as I wanted, even though I knew that I was the last patient of the day. None of the staff were rushing me out the door; they were relaxed and friendly. I will recommend this doctor and this office to everyone who needs a pediatric dentist or a tongue tie procedure. Can't stress enough how impressed I am.

I had a wonderful experience! Dr. Samantha Cho is amazing, so gentle, and genuinely kind. If you're…read morelooking for a great dentist, I cannot recommend Dr. Cho enough!

Both Dr. Ted and Dr. Sam are very professional, gentle, patience, and take good care of patients…read more They both explain things clearly and take the time to answer questions.

Rosen orthodontics is where I have my orhtodontal appointments. I definetelly eould recomend them…read more Dr.Rosen is a very good orthodontist. He doeswnt hurt you when he is checking your teeth. I have one word of advice:Do not eat gum!!!!

They have an assembly-line operation where one orthodontist doesn't know what the other one did or…read moresaid. They distract with you with a bunch of jargon so you can't follow what's being said. On my way during a snow storm I called to say that I would be a few minutes late because traffic was drastically slowed down due to the snow and I was told that if I arrived late there would be a fee. They watch and wait for conditions to worsen and then zing you with a major procedure or obligation. My child had been going here for years and his teeth look like garbage. Thanks goodness my other children go to a different orthodontist which helped me see the shortcomings of this one.