My nail tech Anna was fast and did a good job overall. She does not speak much English outside so…read moreit's hard to ask questions. I'm not much of a talker otherwise during a manicure. They need more variety for SNS colors.

anna is the best i will always go with her! prices are very reasonable. the hot towel and hand…read moremessages are such a treat

Letty and the rest of the staff are amazing! I always love getting my nails done at Serenity. It's…read morevery clean and such a great vibe, I've been recommending it to all my friends.

I have been here a couple of times and usually have very good experiences, but today was not the…read moresame. I went for a volcano pedicure and An eyebrow wax. My polish is uneven and my nails are so messed up. I asked for just a touch up on my brows and ended up leaving with stick thin eyebrows and wax all over my face and in my fair. My skin is very irritated which usually doesn't happen after waxing. Absolutely would not recommend. My self care day was completely ruined.

I've been coming here with my family for years! The shop has always had great nail techs, fast…read moreservice, and clean stations. Sophia is exactly the addition the business needed! She's really knowledgeable and clearly passionate about her job. Everyone at the shop is very talented as I've come here enough to have gotten a manicure from just about every employee If you're looking for a very instagram worthy look, book an appointment with Sophia. But if you want something more classic/simple, Coco and Kevin are great manicurists too!

they told me on the phone they could do what i needed but they could not…read more nice people but don't go here

Quiet salon, friendly staff. Lynn is always attentive to the phone & will answer questions/quote on…read moreinspo photos. I'm a full set acrylic girly; I know what I want/like & I always communicate to Lynn my needs. my most recent set is pushing 4 weeks,ZERO lifting, for a salon quality/products that is SUPERIOR. I get the pink colored powder bc I prefer that over white, it's $10 more but imo worth it. Most recently I also got a lash lift; WOWEE. I naturally have long lashes so a lift always does the trick for me, the atmosphere was very relaxing & I actually fell asleep while she was doing my lashes. 10/10

My Daughter went there in June 12th and had her nails done. Just a simple polish. They didn't even…read morelast 20 hrs and trust me she didn't do anything that would cause the polish to chip off. She went back not even 24 hrs later to show that her polish was all chipped up and all they said was that was normal when you only polish your nails. She requested a refund and they would Not honor her a refund. This was such a waste of time and money. To say that the nail polish chips and it's normal and to not even want to make it right is just preposterous. One thing for sure is my daughter will Never be going back here again nor will she ever recommend this place to anyone.

This place is so beautiful and has great service from the receptionist to the hair dresser been…read morecoming here since 2022 and have been loving it ever since!

I stopped in for a trim and left with a much shorter absolute mess on my head. I'm not sure how it…read morehappened and I was told that the girl who cut my hair has worked there for 4 years. Yikes. I asked for a refund and they offered to have me come in and get it fixed. That seems like a really uncomfortable experience so I preferred a refund and would go elsewhere to get my hair fixed. I had 3 different email chains with various salon workers until Jean Tretheway got a hold of me. She proceeded to scream at me over the phone about how it was rude to get a refund because someone spent time on my hair already. (um...WHAT?!?) she also told me that my hair would grow back and then she screamed that I was not a good fit for the salon when I had frequented for years to have Hannah color my hair (Hannah was the best and did not do this haircut). Avoid Shear Design at all costs. A word of advise to the owner, Jean - the managing director of the salon - should probably be put through SEVERAL customer service trainings. Will be sure to spread the word.

The place is clean and the people are friendly. They really do a great job on my pedicure, manicure…read moreand dip powder. My biggest issue is appointments. Twice I've made an appointment with Bella, who by the way is great, when I get there on time Bella has a person at her table. The first time I had to wait 45 minutes and the second time they wanted me to come back in an hour or wait. I couldn't wait because I had other appointments. There shouldn't have been anyone at her table when I had a set an appointment that I made the day before. Very disappointing.

I get the powder gel manicure with Bella and she does a great job! I have tried so many other…read moreplaces and she is the best! The staff is super friendly and the salon is very clean.

I paid $70 for nail tips and Gel with a cat's eye polish. I was told is Gel is better than acrylic…read moreso I went with it. She did not give a hand massage or apply lotion. A week later one fell off and another was loose. They repaired the one that fell off and only glued the loose one. I asked the lady Fernanda if that would last and she assured me that it would. two days later that nail fell off. I went back today and they charged me. it was $5 but that's not the point. She saw me and sent someone else to take care of me. It's safe to say I won't be going back there. Don't waist your money there or you may be making a few trips back and forth

Okay first I wanna say the workers are very friendly and kind. Aside from that...the quality of…read moreservice is pretty bad. I left with my toes and nails looking like a 4 year old did them. Im going on vacation with my nails looking like shit after paying $120 dollars. Im very disappointed . Now I have to find time before I leave to go to a better nails salon to get everything redone. Never again will I go here. 1st and last time. The pics I uploaded are a day old smdh.

I've been going to the salon for over 20 years. I wouldn't go anywhere else. Cindy, make sure that…read moreyou are happy with your manicure or pedicure or massage and she always makes good on the services.

Absolutely love Cindy and her team! The staff is friendly, the place is spotless, and my nails…read morealways come out perfect. Highly recommend!