The whole experience. Courtesy from everyone. They took care of everything possible since I was…read morean out of state purchaser. All I had to do was walk in to the courthouse at home and hand them the packet from MTO, answer two or three simple questions, pay for my tag, put the tag on and that's it. So simple! !! THANKS MTO !!!

Making sure your customers make it home safe if the car they bought from MTO Motors break down…read moreespecially within a week of purchase. I found that they are more concerned about the car than me. I have real medical issues and I had to find me away home after spending my money to get a car they sent a tow truck to get the car and I had to call the police to get me a ride home! It defeated my purpose to buy a car and I am still walking and stranded! Everyone was nice until the car broke down

Do not buy a car from this inept incompetent company! I was instructed to go to DMV within 7 - 10…read moredays after my purchase, I went at 10 days waited for 4 hours at DMV to find out they do not have my title or registration documents! received an appointment for one week later at DMV. Contacted Echo Park that day to find they had not even shipped my documents, I received a promise they will ship my docs next day overnight fedex. I am at DMV now for my appointment and the docs are not here again. Wasted another 4 or 5 hours of my time, and could be 2 to 4 weeks before I can get another DMV appointment! Beyond frustrating! if I could show ZERO stars I would! Buy your vehicle somewhere else!

They add a $700 paint protection on the price. It's nothing more than a spray coating that last a…read morefew months and the rest is a bogus insurance policy. Product is about $25. They also tried to tax $900+ on a $18k car when it should be a lot less. Stay away unless you love meaningless add ons.

I just purchased my 4th Lexus and, obviously, I think the brand is great! The service department is…read morehalf the reason I don't buy another brand of vehicle!! I have only had positive experiences at Lexus of Birmingham and highly recommend them!!! Joe was my salesman and if you are planning to purchase a Lexus in the future I recommend you ask for him!

I'm back to update my review from last year. Everything has been up to par lately here at Lexus…read more I had to reschedule a few times due to a scheduling conflict. The scheduler was accommodating and helpful each time. My normal service advisor wasn't working during my visit. Mr. Nat took care of me during my visit. Throughly explained everything to me concerning my vehicle. A really nice technician chatted with me as I was in the guest lounge. He was fun to talk with and very knowledgeable. My service didn't take too long. I enjoyed the new renovations AND the snacks! Only unfortunate thing was that the car wash wasn't working.

I went back yesterday to get my pin stripes and Italian flag emblems put on my new Lounge. they…read moreare sharp!!! However, I did find out some discouraging news... the Fiat Abarth 695 Tributo Maseratis are not going to be sold in the United States. If I want one of those, I'll need to get a passport to go to Italy :(

I went to six different Alabama dealers; they all tried to scam me in some form or fashion. Not…read moreFiat of Birmingham, a Family owned business. They, by far are the most Professional and Friendly auto dealership in the State of Alabama. Not Kidding! That Good! Kimberly and Stacy were great! They also explained the liberal warranty program. "For any reason at all, bring it back". They offered, Italian Gelato, K-Cup Coffee the free WIFI. Fiat of Birmingham offers a large selection of the latest and greatest Fiat's and also have very reasonable 2 to 3 year old, experienced cars. Not to mention the Fabulous Prices! They provided a methodical detailing service, new tires, and the ease of transaction was quick and smooth Thier facilities have a contemporary yet trendy interior building design. They totally rock! Such a pleasure dealing with Fiat of Birmingham. Kudos!

Great experience with Porsche Birmingham. Earnest was fantastic to work with -- very helpful,…read moreknowledgeable, and genuinely focused on helping me find exactly what I was looking for. He also worked with me to get the car at a price I was comfortable with, which I really appreciated. The service department has also been great so far and very easy to work with. Overall a great experience, and I'm looking forward to being a customer again in the future.

Looking for the perfect used Porsche caused me to look at other states. I found a few one in…read moreAlabama and one in Tennessee and started asking questions. The particular car that met my criteria was at Bingham Alabama Porsche dealership . When I called first and talk to a random sales person right off the bat I felt he was not going to work with me..I basically formed him with a series of questions. Then I did my research. Found that Ernest Garver had the best reviews. You must understand that buying a car out of state and not going out to look at it is a process. Trust was built with Ernest to inspect the CPO car for cosmetic items that the warranty would not cover. He was honest and fair ... we were able to get the BIG items fixed before making the deal. He express small items that just were not going to be fixed that the car was priced as is for those and it would be my responsibility to fix. If you have to buy a car and you're not able to hire or go there to inspect it I recommend asking for Ernest. Let him know that Thomas from Greensboro recommended him because he's honest and will go the extra mile!

Everything went well! Valerie did a wonderful job with communicating all the issues with my vehicle!read more

This service department is horrendous. I had my car towed there 3 weeks ago today. Took several…read moredays to get a call to tell me my battery was dead. They originally told me the battery was fine upon arrival. Wanted to charge me $850 to install a battery. My friend and I've got a battery. He took it out there and installed it in my car for $250. Same battery. I needed a J hook for my visor. Service advisor tried to sell me a brand new visor for $300. They also wanted to charge to the tune of $4100 to replace a bad sensor for the rear differential. Upon attempting to pick up the car, the service person was not there and the other advisor was purposely less than helpful. My friend then asked for the service manager, who was the only person who seemed to have any sense. They made my friend wait telling him the service technician was gone to lunch, and the car had to be reassembled. Reassembled for what they have not done a single thing to fix my vehicle. When they did decide to give me the quote for $4100 they called my friend and the dude never even called me. Will never return to Voyles for anything! Do not waste your time or money with this dealership.

Would be 5 stars except for communication problem re title. I stressed on several communications…read morethat I wanted the title the same as the car I was trading in. My son Stewart or me. Not and, but OR. Stressed in the chat, stressed in all communication before pick-up and during pick-up. I felt I was understood when I had to make copies of Stewart's license and send with other documents. Imagine my surprise when your paperwork had the car in my name only. The clerk at the courthouse said we would have to come back after the state sent us the title and then they would change it. I went to so much trouble to get it right and was told that's how it would be. Well, it wasn't! Other than that it was great.

they were very professional and polite. Carvana really…read morehelped me out with buying my car a true blessing