Amazing fast service! Always get in and out quickly with a piece of mind that everything is done…read moreright. This dealership is the best!!

Honestly one of the smoothest service experiences I've had--super chill staff, quick turnaround,…read moreand they kept me in the loop the whole time. No weird upsells or pressure, just straight-up good service. Definitely coming back.

From meeting with the GM Mr Quincy, to the sales guys that greeted me on my return, everything went…read moreflawless and they took great care of me. They were fair and easy to work with, and when other dealerships wouldn't honor their word on an offer, JTs AutoLand was able to deliver and gain a happy customer. Sold my leased Lexus to the dealership for the offered KBB instant cash price. Everything checked out and they were happy to do business. I was able to get in and out pretty quick and they were super friendly, even though I wasn't purchasing anything on the lot. Would definitely recommend these guys and would be back to do business again!

We visited JT Autoland after seeing a car listed online for $17,900. It seemed like a good deal, so…read morewe stopped by to check it out. But once we arrived, the truth came out fast. They tried to add an $799 GPS fee and another $799 tracking device fee -- two unnecessary add-ons totaling nearly $1,600. These charges were never disclosed online on the posting itself. We expected normal costs like doc and tag fees, but these were clearly inflated and misleading. Even worse, because we were paying cash, they told us we'd have to pay an additional $1,000 (which made the price 18,990 before any fees or taxes). That was shocking. Why penalize someone for not financing? If anything, a cash buyer should be getting a discount -- not a surcharge. We've bought many cars from many bigger and better dealerships and never had to pay GPS/Tracking fees. Even before talking numbers, we went on a test drive. When going on a test drive, the sales rep didn't even scan or check our drivers license before letting us test drive the vehicle, which I'm assuming isn't their policy. After seeing how they operated, we were ready to walk away and had already made it clear we were done with the deal. As we were leaving, the salesperson came back with a new offer. We responded with a final counteroffer -- just $700 less than what they proposed -- and that's when everything blew up. Out of nowhere, the sales manager with a lazy eye stormed over and aggressively yelled at us to leave the store. He shouted and screamed at us for even offering $700 less and acted like a troublesome individual It was a deeply unprofessional and shocking outburst. We never raised our voices, never disrespected anyone -- we simply made a standard counteroffer and were already in our car trying to leave before the salesman came out in the first place. Wanting to give them a chance to explain, we spoke with the General Manager over the phone. Who did apologize and asked us to consider coming back. When asked what can we do to resolve this issue over the phone he stated that "we are really busy and like taking care of business in person," there was not a single costumer sitting down in that dealership when we were there. When we asked for the name of the manager who yelled at us, the GM refused to provide it and stated that they could not do that coldly ended the conversation by hanging up the phone. After the whole situation, we checked Yelp -- and of course, this dealerships has a 2.4-star rating. Now it all makes sense. Multiple reviews describe the exact same rude behavior, and a lack of transparency. This dealership lures people in with low online prices, then loads on undisclosed fees, especially if you're paying cash. And if you push back to slightly negotiate? Prepare to be insulted. Never ever have we had a dealership disrespect us and we have bought from many bigger and higher named dealerships before. We left feeling disrespected and misled. There are plenty of honest dealerships out there. This isn't one of them.

Enroute to Columbia, South Carolina for a basketball tournament weekend, and my oil light popped on…read morejust as I entered the city limits Friday evening. Unfortunately, I hadn't checked it before hitting the road, but no worries -- Columbia is a big enough city, so finding a Chevy dealership shouldn't be a problem. Luckily, I found Hendrick Chevrolet less than a mile from my hotel. I rolled in around 8:00-8:15 Saturday morning (May 16th) to see if they could squeeze me in for an oil change, and they had no problem accommodating me. I was able to drop my car off, head to the basketball tournaments, and come back later to pick it up with zero hassle. Mackie was my service advisor, and he was awesome -- friendly, personable, and made me feel like my car was in good hands. He kept me updated throughout the process and even recommended an engine filter replacement that I genuinely appreciated him pointing out. Overall, excellent customer service and a smooth experience from start to finish. I'd definitely recommend Hendrick Chevrolet whether you're local, passing through town, or just need a quick oil change while traveling. Solid 5 out of 5 stars!

Bought my car here and it was fine. No problems. Knew the cost, no arguing. When we sat with…read morefinance we asked multiple times how long the additional coating would take and it was "about an hour" from both finance and the sales guy. Make the appt for "about an hour" and show up and service tells me 3-5 hours. I planned on an hour, took time off work and had to bring a toddler along (pick up time was right in the middle). Service guy was rude, didn't even know why I was there, then couldn't even reschedule the appt. Told me to leave and call the salesman to reschedule. Asked for a manager and they said they were busy. Isn't it their job to deal with pissed off customers? I could have stayed if they had been honest and I had been prepared to sit for half the day. Giving one star because I can't give less.

I took my car to Dick Smith Nissan of St. Andrews on Thursday. The service guy to me that they may…read morehave to it a day and possibly a half day. I said ok. I talked to the service guy on Monday prior to taking my car. I asked could I bring it Tuesday or Wednesday? He said Thursday would be better. Since my vehicle have been there, nobody have called me! I called on Friday! They told me it would be Monday! I called Monday, the service guy was on the phone with another customer. Please give me a call. He called and said they still haven't found out what's wrong... I asked him about the code paper that I gave him? I still have something I could write, but it is just too much.

The service center here is great. They are friendly, efficient and not overbearing…read more I purchased a car from here and my family cars are serviced here. I recommend

Excellent sales and service department! I would recommend them to any friends or family.read more

Open app Your location…read more Jim Hudson Toyota Jim Hudson Toyota 4.5 3,386 reviews Toyota dealer· Directions Start Call Save Share Photo Photo Photo Photo Photo Photo Photo See all 437 photos in the app Continue Photo · In-store shopping · In-store pickup 970 Columbiana Dr, Irmo, SC 29063 Open Closes 8PM See more hours jimhudsontoyota.com Services jimhudsontoyota.com jimhudsontoyota.com (803) 407-5678 3RXF+83 Irmo, South Carolina Photos 437 Photos Add photos & videos Review summary 5 4 3 2 1 4.5 3,386 reviews "Great service, listened to the issues and assessed them in a timely manner." "I really enjoy the atmosphere the way the service area looks when you walk in." "Very nice people to work with but the wait for financing should be quicker." Your review Donald Lee Local Guide · 73 reviews · 424 photos Edited just now New 5 stars! We drove from Tampa, FL to Irmo, SC to purchase a vehicle for mom, who lives in nearby Columbia. Our sales associate, Hailey, promptly greeted us and quickly had a few vehicle options pulled up and ready to take out for test drives. It was a breath of fresh air to be able to drive and experience what each trim had to offer without the high pressure sales pitch and insistence to collect all of our information. She was attentive and had a good grasp of what was in inventory. She was able to find mom the perfect car, and had us on our way! Thanks, Hailey! We really appreciated that Hailey was able to go find the vehicles, and park them under the awning, in the shade, for us to look at. It felt like premium treatment, when compared to other dealerships that have you aimlessly wandering parking lots to look at the mystery inventory. Jim Hudson keeps a pretty healthy inventory of vehicles on hand, so if you want to pick a car and drive away the same day, come here! Don't settle. Don't wait days or weeks to order a car. The dealership was super clean and offered coffee, hot chocolate, and water in their waiting areas. There's a Cafe onsite, but it is closed on Saturdays. Bummer, bc it was Saturday. We went through the expected motions of haggling and negotiations, and were able to close a deal.

In these uncertain times of COVID, Anger, Staff Shortages, Violence, etc. etc…read more I just want to give a shout out to Mr. Reaves and the patient crew who took care of My Wife's KIA. Yea, I had to wait awhile because I didn't have an appointment but this is one of the problems we face here in America ( A LACK OF LOVE & PATIENCE). KUDOS to Mr. Reaves and Staff and continue to be professional, loving and proficient in what you do.

I bought a brand new 2021 Kia Stinger in Dec 2020. Do not waste your time here in the service dept…read more The service representatives, the lady at the check out desk, everyone who answers the phone (especially the Latino man in the Parts dept) are unprofessional and do not know what they are doing. Every single time I've brought my car to be serviced there has been an inconvenience. I feel like a Karen every time I went here. Thank God I've moved to North Carolina so I don't have to deal with these people anymore.

Unfortunately, I had given this place a 1 star review a year ago due to a bunch of issues (poor…read morecommunication, confusing service, workers not being up to date on information, etc) but this place has REALLY turned around for me! I came back and was greeted by an extremely friendly worker + his twin brother. They both seemed super informed on anything I asked/clarified with them, and made the process of servicing my car extremely easy!! Absolutely amazing turnaround!

Buyer Beware. I…read morefound a vehicle they had advertised online for $19,985. After calling to go over price and speaking to the manager Holly, she went over all the pricing and the discounts the vehicle had and after was satisfied with the price of the car went through with a credit check. After the credit check, the price went up $1995. For a "MVP NAS Theft Protection" which I already pay insurance for. I asked them to take off this MVP protection package the was unneeded, and unwanted. I was told that every new car has to have it through them which was not expressed when going over price of the car before the credit check. Holly is now telling me that it's a required "dealer fee" another lie. This is not a dealer fee it's an optional insurance package for theft and glass protection which again is already covered by insurance. The dealer is very untrustworthy. Don't take them for their word even if they are a "manager". If you do decide to use them get everything in writing before they run your credit and good luck as you were warned.

Avoid purchasing luxury vehicles under the assumption that an extended warranty will resolve major…read moreissues. My experience demonstrates how repairs can be misrepresented and ultimately left unaddressed. During the test drive, I identified a mechanical issue and was assured by the seller that it would be corrected. When I returned to pick up the vehicle, I was told the repair had been completed and that the car had been taken to the dealer. Within three weeks, the same issue resurfaced. I later learned the vehicle had never been taken to the dealer; instead, it was sent to a different mechanic. Additionally, the air filter--supposedly replaced to address a smoke odor--had not been changed and was packed with debris. The original problem remained unresolved, and the seller ultimately acknowledged they could not repair it. This situation reflects a pattern of misinformation and inadequate service. Before purchasing a vehicle or selecting a warranty, ask clear, direct questions about the seller's repair capabilities, the mechanics they use, and what repairs are actually covered. Thorough due diligence can prevent costly issues later.

Great job to Adam at Golden Motors! I live far away in another state and bought a 17 year old…read moretruck going off of pictures alone. Communication with the entire team (notably Adam) was great and they even arranged shipping that was 30% cheaper than I could find. The initial sales price and final OTD prices were more than fair for both parties. I couldn't have asked for a better experience. I most certainly recommend buying from them. Honest, fair price and incredibly great communication.

Buying a car is a terrible experience, but fortunately there are times that it is simple and the…read moreindividuals you are dealing with don't make you feel dirty. This place is a rarity in that it was easy, the value was there, and the two dealers were honest brokers. I always reference if I would send my mom to a dealership or repair shop as my level of expectations. This time, I actually *did* send my mom here to buy her new car. She walked out incredibly happy, Brian and Charles were amazing. This dealership isn't a churn shop; each car they purchase goes through a full inspection and basic repairs, and they don't sell it if it isn't up to spec. This is better than some brand name dealerships that we went to immediately prior to this. I have a few more used car purchases in the next couple years. You can be damned sure this is my first stop.

From the owner: Columbia's premier used car dealerread more