Thank you, Dr. Klimuk greatly appreciate all your hard work with helping me out…read more This is a great place to go and find an exceptional doctor, who cares and actually listens to your needs and finds a solutions for your health problem. Minimum waiting time, courteous office personnel, overall a great experience. Thank you

If you want to be yelled by Dr Klimuk for saying "I don't have any problems" then go right ahead…read more Unprofessional business that doesn't care about you, one appointment can take up to 3 hours and it's just the wait time, the doctor it's self sees you for 10 minutes and goes away on "more important " things, such as discussing your private problems with colleagues and laughing out loud. Receptionist can tell you one thing while the doctor her self will tell you absolutely different thing. No communication between them :/ Care it's self? To get more money from your insurance sends you to every single clinic in the world and makes your appointment only focused on one little problem. Really, do not bother even calling there, they are going to smile in your face but talk behind your back the second you turn away.

This is, without a doubt, the worst-run doctor's office we've ever experienced. The front desk…read morestaff is consistently rude and seems unhappy to be there. They don't even know which insurance plans they accept--every one of our claims was incorrectly filed as out-of-network when they were actually in-network. Fixing this has been a major hassle, and despite multiple messages asking for the billing manager to call us back, no one has returned our calls. Instead, we were told that the doctor's wife handles billing, but no one knows when she comes in. We are now receiving final bill notices, yet the office has locked us out of the patient portal due to non-payment, making it impossible to access our records or communicate through that system. When my wife asked how she could reach her doctor or someone who could help, she was told to use the portal--the very one we had been locked out of. All we are trying to do is get them to resubmit these claims correctly as in-network so we can pay the bill and move on. That's it. And yet, we're met with roadblock after roadblock. To top it off, they advertise themselves as a concierge practice, which is laughable. Concierge medicine is supposed to provide premium care, personalized attention, and easy access to the physician and staff. Here, they don't even answer the phone over lunch. Why not stagger lunch breaks like any other service-oriented business instead of shutting down entirely? The final straw was when my wife--who is battling stage 4 cancer--called for the third time to resolve this, only to be scolded for trying to fix a 2024 billing issue in 2025. Unfortunately, we had more pressing matters last year. We're done. As soon as this gets resolved, we'll be finding a new doctor. If you're considering this practice, I'd strongly recommend looking elsewhere.

Great preventative approach to medical care. Dr Nikurs is very kind and thorough. My hypertension…read moreis now under control.

Dr oyola is the best. I've seen many Drs at heartland…read more Apparently I had started this review and left it on draft. Today came back to say how disappointed I was to find out she's leaving because of funding. . I looked up their finances today. And they In fact are operating at a loss. Welp I'm not a financial advisor or anything but can we eliminate the crappy techs or whatever are who call me before a teleheath appointment to ask me to verify my birthday and what my appointment is for when they are the ones who told me I needed an appointment to begin with. Last time I went in the office they didn't weight me but took my temp and blood pressure then in my patient portal it said I refused to be weighed. Lies. Get rid of the people taking vital s and lying about patients refusing to take vitals. Docs can take vitals no? How about blood work can we get rid of those people? Let the docs do it. The time before that someone put in my portal I was an alcoholic . I don't even drink. Can we fire the people doing that and keep the one Dr who is decent ? How about the people who call me to confirm appointments. Get rid of them. This place is getting worse and worse. How about the patient portal. How much does that cost? Get rid of it. Keep the Drs. How about get rid of the Dr who told me to take ibuprofen for my stomach pain. I hope they got rid of her since the gastroenterology Dr said she should have never told me that as it probably made my gastritis worse. How about the ob/gyn who told me to drink club soda because my ruptured ovarian cyst she guessed was gas and I just needed to burp. Hope she got laid off too. Or how about getting rid of the pa instead of mds? Today I call and someone answers whose accent is so think I have no idea what she is saying. All understood was the word marketplace. Then they hung up on me. I called back press this to reach the front desk. The front desk is a message saying leave a message. Then another message saying the mailbox is full.

not professional at all!! messed all my biz!! dr had 8 weeks to get my med records.. when i went…read moreback.. she didn't have my medical records.. huge red red flag.. walked away!! other things too!!

I've been going here for years and I have had great experiences with every provider. I mainly see…read morePA's and every single one has been great.

Dr Sallam is the best doctor I have had in a long time. He is professional, kind and very…read moreknowledgeable! He handles your needs and concerns efficiently and gets to the root of the issue. The office staff and PA's are awesome, welcoming and make you feel at ease. I would highly recommend Dr Sallam if you want all of your questions and concerns handled efficiently! Thank you Dr Sallam!!

I have been a patient of Riverside Medical for a year and couldn't be happier. Dr. Murray Propes is…read morea very knowledgeable physician with a kind and gentle manner, with guidance on all medical issues. Joanne and Laurie do an excellent job cool sculpting with measurable results. A great office with awesome customer care!

They recently started charging a membership fee- to go to the doctor? Blew my mind and caused us to…read morepromptly sever ties. Odd turn to take, wouldn't be surprised if they added a tip jar at their check out counter. Strange