I asked Julie to assist in faxing documents to State Farm annuities on the advice of State Farm…read moreannuities... instead of assisting me to fax the documents, she originally agreed and then refused to assist me. I do not have a policy with Julie, but it is a States farm courtesy service...

Always such friendly and great customer service. Julie cares for us as people not just clients and…read moreit shows!

I have been a client for well over a decade, but they don't treat me like they appreciate my…read morebusiness at all. It is VERY difficult to get someone who is available to answer questions. I finally complained to them about not receiving a call back the same day, and they responded by not calling me back at all. I'm looking for another company.

I have been using Bender insurance for around six years now and they are amazing! I had absolutely…read moreno experience with insurance before this except for basic auto and renters insurance so when everything was escalated after buying a home things got stressful. I couldn't just get basic everything.....they had to tell me this in a way I understood. I work with Edlin Bennett and I will tell you what. Some of my questions are on the beginner side but she never makes me feel that way. She helps me understand what is going on so I can learn and grow as my family grows. Her customer service is amazing and if you looking for someone that will help you in stressful times this is the place.

Shoua Lee State Farm agency is an amazing office to work with for all your insurance needs! Super…read morehelpful and easy with the process. Visit Shoua in Folsom today!

Hands down THE BEST insurance agent there is!! Shoua Lee is…read moreso knowledgeable, friendly, and professional. She will actively look for ways to save you money and make sure you have great coverage. She is really good at explaining insurance plans and answering questions in a way that is easy to understand. Very approachable and gets back to messages promptly. Definitely treats her customers well like a good neighbor... she treats you like family. If you have State Farm insurance and live in the area, you want her as your agent!

Steve is great. I've been going to him for at least the last 3 years, maybe 4, and he does a great…read morejob. He makes sure I do the research to get every possible deduction. He is timely and professional and courteous. This year they are at a new location and they seem to have grown and be much busier. I did not ask but I think there may have been a merger. Communication was not as good as it has been in previous years but some of that is my fault as well.

I have had Ester as an Agent for over 20 Years, for both Home and Car Insurance. She has always…read morebeen there for us to explain and guide us through any problems that had arrived. Just yesturday I was not understanding how my Ins. coverage was being dealt with, and was in a panic state. I gave a call to Ester and there she was to the rescue me again, she was there to ease my mind and explain my options, and how things work. If you need some one you can trust and be there when you need them, Ester is the One. Thank You Ester!!!!!!

She is literally the BEST insurance agent I have ever had the privilege of knowing. She has helping…read moreme through thick and thin and kept my insurance rates lower than any other insurance agent I could find! Just recently I was having an issue with a leased Ford Buyback car and bought a second car (later to return the leased car) and she was able to insure both cars with so little of a difference in my insurance payments! She's also REALLY nice and super helpful. I feel safe in her hands.

Cover Cannabis was amazing and very helpful when it came time for us to get all our insurance…read morecoverage for our delivery dispensary. Isreal was very knowledgeable and hands on. He made sure to explain every step and looked for us the best rates. I highly recommend them!

STEER CLEAR from this company unless you want a huge loss not covered. I told Israel what I…read morewanted and they said you got it , made me feel great and happy like they're a great good company so when my building got robbed and damaged the building wasn't even covered . when we thought it was and that's what we originally told Israel nice and clear shame on us for not checking the paperwork and shame on us for believing A boy named Israel . this company is a joke . We asked for crop insurance they told us going to take three days it took 13 days for a quote we were in the middle of laps on our coverage and we got robbed on the 8 days after we requested insurance all our product was uninsured because they told us it's gonna take three days but really it took 13 days our product would've been covered if they did what they said they were going to do in three days or even 4 days or 5 days. but hey we thought our building property was still covered the building come to find out the buildings not even covered and that's what we originally asked for . He gave us general liability in case someone got hurt which we don't have employees . complete dropping the ball I'm gonna steer everyone I know around the cannabis business away from this company and Israel. And when I called Israel and told him I wanted to get it damages fixed he went along with it completely he didn't speak up because he was probably scared so he led me to believe it was still covered the building he even gave me the agents number to have her come and check out. I went back-and-forth why I'm not getting called back I finally got a hold of the agent and she said why am I calling her there's no claim there's nothing for her to do it makes no sense why Israel let me believe that the building was covered and said I shouldn't even be calling her and doesn't understand why Israel even sent me to her. This isn't over by any means with this company. What does boils down to I told Israel when I called him I want the building covered in case of a fire or someone runs your car through it. That's what I asked for. This seems like a bedroom company. And I'm gonna tell all my friends and family about my experience and ask them to go and leave reviews about this company because this is it right there playing with peoples livelihoods

Super disappointing experience with CoreMark. I needed homeowners insurance quickly and tried to…read morecontact Candace, who my realtor recommended. I got Liz, who said she would work on a policy for me that day (Friday). Liz sent me an application, which I filled out as quickly as I could and sent it back. Liz didn't acknowledge receipt, so I gave a quick call. She told me that I had to wait until Monday (fair enough). Monday came and went- no communication from CoreMark. I emailed again- NO REPLY. Now it's Thursday and thankfully I found someone else. CoreMark ghosted me. I don't know how they sell insurance, treating customers this way. Maybe they had a bad day, week? This is my experience to report. If you need insurance at a fair price and great response, contact Andrea Romo at Van Beurden Insurance: aromo@vanbeurden.com 530.665.4119

When I complained about the treatment we received from one of his agents, Dan Betrand, CoreMark's…read morePresident, sent this is the email: "My name is Dan Bertrand and I am (Person 1's) business partner. I have known (Person 1) for over 20 years and know him to be the most decent, honest, generous, caring, faith-based and family loving person I know. I am honored to be his business partner. We as an agency take pride in helping clients of all sizes and handle over $55,000,000 in premium annually without issues like the ones you have experienced. $55,000,000 is not a typo. We take pride in owning our mistakes and I suggest you do the same." Except they wouldn't own their mistakes. When our agent left, they moved us to someone else with no notice and stopped sending me emails because I complained. Instead they sent them only to my partner. Since my partner doesn't handle insurance, I didn't get notice of our workers comp audit. I was the one who initiated the relationship and my partner never made decisions on these matters nor engage in any correspondence except to request certs. Things got left undone and cost us money. When that agent left, they moved us to one of the partners with no notice and had to deal with a very rude customer service rep who specifically refused to acknowledge that she failed to 1) send me - or even copy me - on the emails, 2) reach out to us by phone when my partner didn't reply to the emails (she thought i must have at least been copied. For the CEO/President of a business to brag about the character of his partner, and about his revenue and therefore his wealth, while berating a tiny family business struggling to survive for not owning up to our mistakes is the MOST egregious example of arrogance I have ever witnessed in 30 years of working for 3 Fortune 100 companies (in the insurance business!). I simply could not believe the lack of self-awareness and aloofness from the needs of their clients. Breathtaking. I went from there to deal directly with a carrier (BiBerk), where all my service is entirely online. When I need a cert, 2 seconds online. Workers Comp audit? Automated. I am 1000% relieved. I am done with useless middlemen. The attached email exchange is between myself and Mr. Bertrand. ALL of the paperwork, ALL of the emails that they only sent to my partner, ALL of the responses Mr. Betrand's company mistakenly sent to my partner and not to me, EVERYTHING is basic tasks that BiBerk automates. Automatic. No responses needed from us and when needed, it comes in an email with a link to our online account and we take care of it in 2 seconds. The $55 million man has not spent money on technology to make his clients' lives easier. He will tell you they instead provide "personal service". Insurance agents for small businesses where all the policies are standardized should have been disintermediated 20 years ago. Instead they get commissions from the insurance companies for doing next to nothing except being a bottleneck for convenience.

Jesse treated us friendly and professionally. He was…read moreextremely helpful with all our insurance needs!

Jesse Horn and Ronnie Janson saved me a ton on my Duplex and auto insurance. I recommend this place…read morethey treated me like family.