It was a generally good experience working with Factotum (this company is a special partner with…read moreFloor and Decor where you shop for tiles): excellent communication before project began (so-so communication after project started); professional, knowledgeable about all things tiles; wore uniform and masks all the time; on time arrival for work each morning; courteous (telling us they were off to lunch break, etc.); detail oriented (always asking us about details before installing something, such as the orientation of the patterns on the tiles, which types of tiles to install where, etc). The best part: The representative met up with us in Floor and Decor and shopped for tiles with us (like concierge service!); his knowledge about types of tiles was super helpful. Clarity and excellent communication before project began. The worst part: communication (responsiveness / accuracy) really deteriorated after the project started. We had to call, text message and chase down one of them (our project manager was almost missing in action) for questions big or small. The demolition was primarily just one day (first day). They took out the toilet and the shower lever and shower head. They had to take out the bathtub as well at a later stage. They stripped all the tiles. The crew piled up all the tiles and raw material neatly on the floor of our apartment near the entrance, taking up only reasonable space (we still work from home and live here 24/7, so we appreciate their keeping the job site and the pile of material neat). They kept work area and generally our condo clean during both demolition and installation phases were; tidy and neat; they clean up before leaving the job site every day. They protected our floor. The representative (or project manager) who did the measurements, gave us the quote, and was our point of contact was good, though he overpromised and under-delivered on some items: he said they could complete the renovation of our master bathroom within 7 working days (reality: 2 weeks!); he said the crew would work on Saturdays (nope: Mondays to Fridays only); he said the crew would bring the wax ring to re-install our toilet (hope, we had to run to Home Depot to buy it on the day of; wish there's some advance notice); and he said his crew can install frameless glass shower door (as advertised in Floor and Decor; but they did refund us the $450, labor, for glass installation), but nope: they refused to do it because of lack of experience (we had to get a quote and sign a contract with a separate company in the end, wasting precious time). Unpleasant surprise: We had "splasher" tiles at the bottom of the walls (floor was tile, and some tile 'grew' upwards around the bottom of the walls). We did not have base boards. They tore all this out of course before installing new tiles. However, we were told very late in the project that we now needed 7" baseboards to fully cover up the unsightly tears on the wall. This is very hard to find. Impossible! We went to Home Depot, and wasted so much time there. They only sold 5" baseboards (The standard). We bought the widest we could find. Wrong! The crew said it's still not enough. In the end, the crew went and bought the correct base boards (actually two combined to reach the correct height). All's well that ended well, but we wish the project manager communicated all this earlier and more accurately. We often scrambled at the last minute. Every day brought new crises. It didn't have to be this way. This being a condo, initially the crew were planning on cutting the tiles (a messy, dusty, noisy process) outside. We don't have a balcony sadly. So the only place possible would be the garage downstairs. That would have dragged on our project even longer. In the end they found a way to fit their tools in our bathroom and did all the cutting in there (very noisy; so much dust throughout the apartment beyond the bathroom, but worth the shorter project timeline).

The initial response time and set up were prompt. The correspondence from set up though customer…read moreservice rep Jasmine was exceptional. The person who did measurements was very precise. However, the installation was worse than horrible. The two technicians took a very long time for installation, stated the sink would be installed by another technician and left it unassembled. I had to call a plumber to take a look at the damages and repair since we went without a functional sink for 2 days. There were stains on the stainless steel sink from the chemicals used to coat the counters that are not removable. One of my kitchen cabinet drawer was found broken and did not roll open and close as it was prior, they forced the drawer back in and damaged the rollers. When I reached out to the company to report these issues, they were going to send the same technicians who caused the damages for repair! I declined and sought professionals to fix these damages, amounting to $1,089- this is in addition to the countertop bill. The damages from install were permanent and the reason for my one star rating. This was a property I am selling. For my next home, I would pay more for better installation service from the get-go so I do not have to endure the headache of fixing damages from the countertop installation.

We hired RMG to widen our attic access hatch, which involved cutting ceiling joists and installing…read moreheaders. Mayra and Grean surveyed the site, gave us a price, and within hours we had the contract and instructions for sending payments by Zelle before, at the start and upon completion of the project. The contractor arrived less than a week later and did the job in under 3 hours. We are left with a clean utility room and a functional hatchway with very clean framing. We recommend this local business!

We had the pleasure to work with RMG for a couple of weeks as we renovated our business. We saw…read morewhat could be and they made it happen. It was a smooth process and they made sure to openly communicate along the way. We look forward to working with RMG in the future for many more construction opportunities.

Jorge's team did a pretty big reno for us, including bathrooms, kitchen, moving walls, flooring,…read moreadding a new stack, and HVAC. They did beautiful work on budget, were responsive, fair, and good to have around, and gave us good advice. And most remarkably, they said they'd have us back in our house after 2 months, and they did. We felt very lucky to work with them.

J&E Modern Construction renovated both our unfinished basement and outdoor breezeway of our almost…read more100-year-old rowhouse in NE WASHINGTON, DC. They did a FANTASTIC job! The job included demolition of existing non-weight-bearing walls, new framing, insulation, sheetrock, ceiling; new flooring, doors, windows, overhead lights/wiring; upgrading the stairway to 1st floor; building "mechanical room" for boiler; plus framing, screening, ceiling, tiling back breezeway; installing breezeway fans;; plastering & painting; and other finish work. We did NOT need the full bathroom done; it was already done. We also purchased & J&E installed stackable washer/ventless dryer. The finished basement includes a guest bedroom with private back entrance and private access to bathroom, a small room to be used as a recording studio, hallway/general access to washer/dryer, and small sitting area at base of the steps. Breezeway now provides a screened in patio. Importantly, J&E discovered some structural decay in the brick support pillars and beams/crossbeams at the back of the house in the breezeway and were able to repair the issue quickly and attractively for a reasonable additional fee. While J&E was not the least expensive bid we received, the quality, timeliness, and thoroughness of their work was first rate! Additionally, the communication channels (via WhatsApp) connected all the team leadership easily and efficiently. The response time was speedy. Yair Delayahu spent considerable time assessing the job; his estimates were incredibly detailed & parsed out financially. Shay Ovadia, and Orlando were terrific in guiding the project, and crew member Oliver and his teammates, plus electrical/plumbing teams, were all tremendously skilled, punctual, courteous, and responsive. Clients are responsible for the selection and purchase of items like doors & handles, flooring, fans, washer/dryer. Client selects paint color. J&E can advise re materials. There's a final walk-through/punch list for any dangling loose ends, HIGHLY RECOMMENDED--5 STARS!

We would highly recommend J&E Modern construction. Right away the experience of working with Shay…read morewas different than other contractors we had reached out to. He is very easy to communicate with and he responds very quickly. The planning phase was very thorough, which led to the project being completed in a very timely manner. Shay's team were very dedicated to getting the job done quickly so we could get back to using our home again. When there were hiccups, as inevitably there are in an extensive home renovation, Shay always came back to us with a "no problem, we'll fix it" attitude. Shay's sub-contractors were also great to work with and very professional. Our project included a mudroom addition as well as a gut remodel of the kitchen. We couldn't be happier with the results!

Ed was a great help for picking out and installing our carpet. Great job done right at a…read morecompetitive price. Would definitely use again!

They were so helpful and nice with me and all of my sustainable, environmental issues. They…read moreinstalled solid hardwood in two of our bedrooms to match the hardwood in the rest of the house and engineered hardwoods in our basement. I wanted everything to be sustainable and non toxic, particularly with the engineered hardwoods, which are manufactured and I wanted them thick enough for refinishing down the road. Eddie did a lot of searching for us and really found the best option out there for us and they looked gorgeous and exactly what we wanted. He and the owner even called me about the installation for the basement floors and said they would have to use tiny drops of glue at the joints but they had found a non toxic glue to use and sent me the material safety data sheet. The price was more than reasonable, especially considering they had to pull out about an acre of wall to wall carpeting! The work was done very well and I know if I have any issues, they will correct them. Great company!

After speaking with several companies, I chose to go with Industria. Their price was reasonable…read moreand Lucas was very knowledgeable. He was also very efficient in communicating with me about any questions I may have. The crew showed up on time, were very friendly and professional. The floor refinishing went very smoothly and they were able to help us decide on a color by staining a couple of areas on our floor and leaving it overnight. I never felt rushed. My entire first floor was done at the same time. The floor looks brand new! I'm so pleased with the color, the team, the finishing and the efficiency of the entire process.

Communication skills were poor. Late for every deadline, miscommunication with the company and…read morecontractors. It was affordable and started with professional invoice and design, everything but even the results were disappointing.

We have had experiences with several contractors in the DC area while we have worked on renovations…read moreto our home in NE DC. Our experience with Sid and his team surpassed all of those with their professionalism, timeliness and communication. We would definitely recommend his team to anyone looking for dependable work in the area.

Love the flooring they installed in my condo! Great service and care, extremely efficient too! Will…read moreuse them again for sure. Siddhi was very patient with me in picking out my floors and scheduling the work. Thank you Jennifer

Remodeling team really took care of my friend in Potomac. They did the job 10 years ago, a…read morebeautiful complete gut and renovation. Three brand new bathrooms, knocked down wall and an open kitchen concept. 10 years later and everything still looks great! Now the company takes care of their roof and gutter system.

Quality quality quality! The team hand held me thru the entire renovation process. From giving us…read morebest, good to basic pricing (we chose the good one!) to executing on our entire home remodeling vision. We had all three floors gutted and remodeled (had to move out for 5 months but that was ok). The finished product is just beautiful. All white tile, all white countertops and all white cabinets (too much white???). Will be recommending!