My daughter and her new husband as first-time homeowners chose Karlene as their realtor because she…read moreknows Byron well. In this competitive market, they felt it was important to work with someone knowledgeable, reliable and connected. Karlene helped them buy a home they fell in love with. We are very grateful to her!

My wife and I set an appointment On Monday with her to look at a house on Friday. After waiting…read moreoutside the property for 35 minutes past the appointment time and placing multiple calls to both her listed cell number and office, she calls and informs us that "it just isn't worth my time to show you this house." As first time home buyers, she has definitely soured the experience for us. Next time we see her name listed as an agent we will pass.

The windows we selected are beautiful. The installation guys were kind and professional. My Dad…read moreencouraged us to go with Anderson. He liked Anderson's quality, and they were the only brand he used. Dad said to go with the Fibrex, which we did. We live in Minnesota where the temperature changes are extreme. If windows don't last, they're not a good value. We're very pleased with our Anderson windows. We've gone through a few winters with them and they're just as beautiful as the day they were installed. Everyone at Ryan Windows and Siding was a breeze to work with. Thanks!

I recently had a window replaced on the first floor of my townhome. I was concerned about some mold…read moreand rot around the window and was hoping it didn't continue past the old window frame. The window replacement went smoothly and they assessed the situation and noted there was thankfully no other mold or rot below the old window. But they also made sure to spray some insulation of sort (if I'm remembering right) or some type of protectant to ensure nothing happened in the future. And on top or that the window is such nice quality and i know it will last several years. Thank you Ryan Windows and Siding!

Overall bad experience. Full siding and window replacement…read more Biggest problem: Bill Vaughn (Salesman) Minor issue(s): Cleanup, language barrier Pros: Work performed From the beginning, Bill was not a pleasant individual to work with. From the original estimate appointment to the ordering itself, he was over an hour late without so much as a phone call. He acted like he did not want to be there, did not explain things well, etc. Ordered windows and siding the first few days of July, with knowledge of it requiring a 6-8 week lead time. Medium-dark blue "Indigo dutchlap in a Triple-6 Craneboard, with white trim." -Bill Time passed without any word, ended up calling Bill the first week of September looking for an update. Said he didn't know and that he'd check. Come to find out the Craneboard siding we ordered had been discontinued weeks prior, if it was even available when we ordered. So we had to order a different color, which was okay we had a backup, but the windows were just getting shipped and should be there the following week. A few days passed, and we receive another call from Bill saying that the second time we had ordered, that siding was also no longer available and that we would have to do something different. By now we were starting to get a little bit frustrated, because we felt like we (as customers) should not have had to be doing the checking. But we said okay, we will do the tear off and be ready for you. So we did all the tear off, and asked Bill (since siding plans had changed) if the house wrap we were going to use to protect the exposed wall was going to interfere with the new insulated house wrap he recommended (since we had to remove the fanfold from the existing wall.) He said it would not, so go ahead and install it. Now it is mid September, and Tate and Shay show up to install the windows. They were very surprised and appreciative of all the hard work of tear-off having already been done (since they were doing full-frame replacements.) After 3 days, they had all the windows in and taped up to the house wrap I had installed. I think they did a fairly good job and I have no complaints about the work they performed. They did end up using a few of my tools (since they didn't have it with them-didn't bring them), and there cleanup job was maybe a 7/10. A week passes, no word on siding. The following day a truck shows up in the yard, no phone call, no alerts. It (the siding) then sits there, fully wrapped, for 2 weeks. I don't know what's there, or even what color or style got ordered. Another week passes. Siding guys show up. Though there was a minor language barrier, they're good guys and they tell me the house wrap needs to come off. Bill confirms even though he said it was OK earlier. They work to install the new insulated housewrap and proceed to put trim and siding on. Now I'm a busy guy and wasn't around for the day while they were working. I came home late and noticed everything was blue; trim included. Called Bill early the next morning and he "forgot" the trim was supposed to be white. So the siding guys proceeded to tear off everything they did the day before. Came back that night and noticed the trim around the windows were still not white. Bill says "Oh, well most everyone has us do it this way. The only accent color is the corners." In my head anything that isn't the main siding piece is trim, including all J-Trim, and after driving around to other houses and looking at their accent colors and trim colors, I stand behind that decision. Bill didn't agree and didn't offer to fix the problem. All we got credit for was the housewrap. And since we didn't feel like interacting with him anymore, I guess the house will remain this way. Bill needs to leave Minnesota's 1st Choice, and based on our experience, there is ZERO chance I'd be recommending them.

As of 5/5/2021, this business should NEVER be used. They are a seller of Pella windows yet do…read moreabsolutely nothing to help with Pella issues. The very, very rude representative who answered the phone first told me that to get a replacement part "you need to find your own 'in' to the company (since Pella refuses to take calls)" and when I said that was ridiculous she said "Really, there are more important things to get upset about". I would not use this company and I would not purchase Pella Windows. BTW - the owner just called me after I placed my review to defend his company's treatment of me, and then said "I will have my attorney contact you" I see this company has poor ratings - go elsewhere.

As first home buyers, Stephanie was so patient with us and assisted with all of our questions. She…read morewas easy to reach and always had a quick response. Stephanie was very knowledgeable and put our minds at ease. She made our first home buying process as smooth as she could. Stephanie worked hard to get us our perfect home, and we would wholeheartedly recommend her as a real estate agent.

Stephanie did an amazing job helping me through buying my first house, and I'm already excited to…read morework with her in a few years when it's time to upgrade! She always responded promptly and did an amazing job advocating for me throughout the process. Couldn't recommend more!

If you are looking for the best real estate agent in Rochester MN, you definitely need to work with…read moreAlex. My wife Melissa and I were referred to him by a friend, and from the very first time we met, he made us feel like we were in great hands. He arranged for us to meet up quickly at a restaurant. I still remember that first meeting vividly--what was supposed to be a one-hour chat ended up being three hours! It was basically a crash course on real estate 101. As a first time home buyer, I had lots and lots of questions, but Alex was so personable and patient. He went into great detail about the process upfront and always explained things in plain, easy-to-understand language. He made sure we truly understood all the technical terms and jargon before moving forward. Alex is incredibly communicative and approachable. He gave us his phone number and email right away, and his responsiveness was amazing. He got us set up on the Home Spotter search app, made sure our filters were right, and told us to reach out anytime. Whenever we found interesting houses, he was so good at arranging four to five showings back-to-back on days that worked best for us. It took us about 4 months of looking to find our place, and honestly, his easy-going personality made this arduous process feel like a breeze. Alex is also super well-connected with top-notch industry professionals. He connected us right away with an amazing local lender, Heather, and later set us up with a fantastic inspector and title company. When we finally put in an offer, he guided us step-by-step and expertly negotiated repairs on our behalf after the inspection. It's hard to find someone so trusting and fiercely protective of his clients' interests. As a wonderful bonus, getting to meet his dogs, Atlas and Kaia, brought so much extra joy! Alex would bring them to some of our house showings, and they just spread so much happiness, making the whole process way less stressful. We just closed at Rochester Title on March 10th, 2026, and we truly couldn't have survived this journey without Alex's guidance. Highly, highly recommend! Alex also likes to keep in touch with his clients even after they buy a house to make sure the buyers are satisfied. He is very resourceful, and he is happy to share names of contractors and handy people for after sale small house fixes and home projects. With Alex you get a wonderful realtor, a decent human being, and potentially a long term friend.

They had installed flooring for the previous owners of our townhouse. While moving in, we…read morediscovered a very squeaky spot in the subfloor. I called Home Collective and they sent out Ramero. He pulled the carpet back and repaired the squeak. I was very impressed with their service and with Ramero.

We had the absolute best experience working with Noelle and can't recommend her enough. As…read morefirst-time homebuyers, we had a lot of questions (especially being completely new to the process), but she always made us feel comfortable being ourselves and never once made us feel anything less than supported. What stood out most were her integrity and kindness -- we always trusted her guidance and felt confident she was looking out for us every step of the way. She genuinely cared about us as people, not just clients, and always prioritized our safety and wellbeing. Noelle is incredibly knowledgeable and well-researched, and she shared information at whatever level we needed in order to feel comfortable. She truly listened and remembered what we were looking for, so we never felt like just another client. She also went above and beyond in ways she didn't have to, helping with things outside her role and connecting us with amazing resources for insurance and mortgage support. By the end, she felt more like a friend than a realtor, and someone we could trust and turn to anytime. We're so grateful for her!!