Well well well Kurt promptly answered the phone on the second ring when we phoned him to rent out…read moreour beautiful property. We called another property management place last week, left a message and received no reply/ follow up call. When Kurt/Scott came, he was super friendly and early for our scheduled appointment. He was also able to come the next day to assess the house for renting. We look forward to what they have to offer and the future relations. 5 stars.... great service so far!

Moved across country so the house sat empty for a bit. House was dirty. Owners left drawers full…read moreand crap they didn't want. Bathrooms had scum, hair, etc. kitchen VERY greasy. It took a lot of work to get it clean enough to move in. I kid you not, when I complained to management I was told by Bob " What do you want me to do?" We are experienced renters. I left our pervious home spotless and then had to spend a great deal of time cleaning this before we could move in. Already not feeling very good about this.

I live in the Gardens community matik management and a few so called board members are not taking…read morecare of the property matik hired a siding contractor 4 months ago and the project is not finished yet tree branches growing into the roof that protects the mailboxes weeds of not taking care all summer in the common areas and once again Tom matik will not release bank statements from the bank He says I don't own my property but olmsted county property records say I do I have pictures and emails to proof it all everybody should think twice before u business with this management company read his reviews not very good and there's people taking that company to court for over charging them he tells everyone Im the crazy one cuz I keep asking questions and I dont get answers Tom matik is trying to shut me down but Im not going anywhere

We were nervous when our home was taken over by Matik/IHS, but it ended up being a blessing! They…read morewere TERRIFIC to deal with! The homeowner who would not make repairs was the issue, NOT Matik! Michelle & Kristen were kind & professional, & Marcus with IHS for maintenance was wonderful!

Jon Espy with Infinity has been really awesome in managing my Rochester short-term rental. He is…read morevery organized and gave me a list of suggestions for my house to become an Airbnb. He knows quite a few people and provided excellent recommendations for the repairs that were needed. Once everything was completed, he had a professional photographer take photos and wrote an awesome listing. My place was rented within 48 hours of listing. I just received my first payment in an organized, detailed and itemized email. I'm very pleased as an owner and hope the renters or guests are just as satisfied. I definitely recommend Infinity and I am highly considering working with them on future projects.

Do not rent from this company. Avoid avoid avoid. I have…read morelearned from first hand experience that if you don't document every corner and every inch of the unit or home you are renting, they will take a lot of money from your security deposit, for even the smallest details you missed. Document everything and I mean every small detail upon move in. Even the baseboards, ceilings, every wall, corners of the cupboards. Everything! Don't leave a stone upturned, or they will find something to charge you for.

I have rented from Jakobsen (Rochester) for more than 3 years now. My experience has been SUPERB…read more Excellent customer service, courteous office staff, and always willing to accommodate me whenever possible. I've lived in two different locations (renting from them)...and am THRILLED to recommend them.

I was trying to free my jammed swing-out window with a broomstick and a JMC maintenance guy outside…read morecalled me a "cocksucker". I am not, but even if I was, it's still rude. I don't make noise, I don't clomp around in boots, I bring packages inside, I help my neighbors with groceries, strollers, I get rid of the junk mail left on the mailboxes, pick up litter from the yard, close the dumpster lid when it's left or blown open, turn my car lights off when I pull in to not disturb the basement apartments, never let the front door slam, but they won't renew my lease. I pay my rent on time every month, without fail. My building is next to a highway wall. I wanted to Craigslist my bow, so I brought it and a big target trap out to test it, put the trap against the wall, shot four arrows and came back inside. Someone called the police and JMC. Someone also called JMC and the police to say I was cooking meth. I've never even seen meth before. My neighbors seem nice, but someone has it out for me. The only thing I can think of is I had a red Mohawk for about six weeks (I'm in a band). JMC won't renew my lease. Maybe they also want to raise the rent, I don't know. The smoke detector wouldn't stop beeping, yes I put in a brand new alkaline battery, so I had to unplug it, the bathroom fan that comes on with the light is deafeningly loud so I had to disable that too. NO I WOULD NOT RECOMMEND DEALING WITH JAKOBSON. They are cold and obtuse. It's a shame, because I actually like the apartment, it's pretty nice.

Justin was just the best!! He helped me sell and buy. Justin was very much on my side, I would and…read morewill recommend him to anyone!!! He was there from the beginning to the end with explanations of all of my questions. I cannot begin to express how much I appreciated him with the whole process!

Justin and his team are true professionals. I called Justin to explain that we were looking to sell…read morequickly due to a job offer that would move us out of state. Justin came over to the house literally one hour later to get the process started. A week later and we accepted an offer that paid top dollar. Not only was he communicative and available throughout the selling and closing processes, but he also put us in touch with a great realtor that we ended up working with to buy a house in our new city. Justin got back to us immediately whenever we had questions. His knowledge of the area is unmatched and (perhaps most importantly) he is just a really nice guy. I would absolutely recommend him to any family and friends. You will not be disappointed if you work with the Schwirtz Team!

I wanted to like this place, but my experience ended up being more frustrating than expected with a…read moreprofoundly low value compared to the cost of the lease.. On my move-in day, there was a trespasser in the building that required a law enforcement response, which wasn't a great start and raised concerns about security and lack of management response during this incident. Shortly after moving in, I discovered the washing machine in my unit was mold-affected. It took additional follow-up before it was replaced. Within the first week, I was also told that the garage parking space included in my lease had been double-leased, which led to billing issues and took over a month to fully resolve. Over time, there were additional billing errors and communication from management often felt inconsistent or unclear. I also raised concerns about building access and security, including occasions where entry points were not properly secured during winter. While I made consistent efforts to address these issues, the experience overall didn't meet expectations in terms of responsiveness, value, or coordination. The leasing team did work with me on a mutual early termination agreement, and my security deposit was returned in full. I would recommend asking detailed questions about how maintenance requests, billing, and security concerns are handled before signing a lease. Please consider all of your options before pursing a lease with Black Swan

I normally don't leave reviews, but my experience with Black Swan Property Management has been bad…read moreenough that I feel like other renters deserve a warning. I was charged double rent, and not a single person followed up with me or apologized. I emailed, got no response, and finally had to call in. When someone finally did speak to me, I was told not to pay anything until they adjusted the mistake. I followed their instructions. Because of their error, I had to remove my autopay so I wouldn't be charged 2600 dollars again. Even after all of that, they still charged me a late fee for a situation they created. The lack of communication, the billing error, and the complete lack of accountability made it clear to me that they don't value their residents. The experience was bad enough that I chose to pay an early termination fee rather than continue renting with them, even though I had 14 months left on my lease. If you're considering renting one of their properties, please be aware: Their accounting is sloppy, communication is slow, and mistakes are pushed onto residents instead of being owned and corrected. I wouldn't recommend this company to anyone based on what I've experienced.

Wonderful place to live Washington Crossing. Jennifer Genhart is by far best property manager I…read morehave ever had. Staff are amazingly friendly and answer any maintenence requests or questions that may arise. Have lived here since 2019 and would recommend anyone looking for a great place to live!

There management/company lack of professional marketing... they destroy my life. They got me kicked…read moreoff sec 8 . They lied to evict me saying i never paid rent for yr to hurt my background after fact they learned that I was sueing for injury cause they refuse to ever clean parking lot entire winter . I won but they stil been making hard for me to rent anywhere in my county and round it...

The previous reviewer stated that her approach is no nonsense. We would better describe it as cold…read moreand calculating. First of all she wanted to list our house for about $10,000. less that other realtors had suggested. When we stated that, she said we would NEVER sell it for that price and it would just sit on the market. She didn't seem to care about us getting as much as we could get out of our house, just selling it fast. We also got the feeling that if we ran into her 6 months later, she wouldn't even know who we were. We ended up with a great realtor who got us our full price and was just as knowledgeable, if not more so. She really cared about us as a family and followed through on every detail. We also found out that low balling is a common tactic if a realtor wants look like she or he sells a lot of property. 5 or 6% of $10,000. is not very much, but $10,000. was a lot of equity we were able to put towards our next home. Our best advice is to stay away from this realtor or at least interview several before making a choice.