Starting with a mixed review. Partially because I should have reviewed the menu more thoroughly. So pros, chips were warm and salsa was very tasty. Staff were friendly and thorough. Cons, No Dr. Pepper. They did have the alternative. They played my favorite song twice while I was there. read more

Jalapeños Mexican Grill - Booth - Mexican Near Me - Auburn, Indiana

Mexican restaurants aren't generally known for warmth or friendly service, but I really felt like Jalapeños almost went out of their way to be bland and cold. I met three associates while I was there for dinner and not one of them cracked a smile or even welcomed me to the restaurant. There weren't rude, just not hospitable at all. The food was subpar in every imaginable way. The dish I had, bordered on inedible, because both the accompanying chips and the dish itself had an off-putting taste. They offer a 20 oz margarita for their smallest size. It wasn't particularly overpriced, but it seamed pretty unusual in my experience for that to be the standard size. I was in the mood for one, so I ordered it anyway. All around, I felt like I was a burden to them for stopping in for dinner and I really don't like paying someone to be annoyed with me. I wouldn't go back and I hope they either have a change of heart or go into another business that they'd be happier doing. read more

Several issues with the meal service. Meals began being brought out at 12:50pm. Meals were randomly brought out over a 12 minute period. We had three kids order chicken and fries. They only brought out two and we asked about the third. "It is coming." As of 15 minutes from the food coming out, it still wasn't served. We did ask/remind the server again during that time. It total it took 20 minutes from the first meal being served for our third child to get their order. For one of the adult meals that came out around 12:52pm, they brought out steak fajitas. No one at our table ordered that. We told waitress it was supposed to be a chicken fajita bowl. 15 minutes later at 1:07pm, she brought back a steak bowl. It was sent back again with us again asking for the chicken fajita bowl. 5 minutes later, the correct meal did finally come out. Drinks were not refilled at all, not once by our waiter. We did ask for drinks though. Thankfully, a manager happened to come check on us and we were able to get their drinks and napkins we needed though. But our server did not ever return to the table! The food itself was fine once each person actually got their meal. However, given the service, I would not recommend. read more

Jalapeños Mexican Grill - Chicken Fajita Rice Bowl - Mexican Near Me - Auburn, Indiana

My family and I went to Jalapeños Mexican Grill for my birthday, in which is on the 31st. Our server Hanna was great. She asked everyone for their drink order, brought us a huge bowl of queso for our chips. Took our very complicated order, thanks to the kids our food came out super fast, they weren't super busy. My two youngest you'd thought she had served them spiders, she redid their meals to their liking, much better. We had a nice dinner. The staff sang what I think was Happy Birthday to me. I got a free dessert for my bday, chocolate and caramel churros. We definitely will return for dinner again. Now, restrooms were awful, smelt horrible. Sewer back up? read more

See all

Food was good. Smaller menu than most Mexican restaurants but different choices. Example: a few meals with octopus in them. Staff was friendly and attentive. Would definitely return. read more

I would have to say that overall everything was good. Service was on point, food was ok and the price was not bad. I had the Menudo. It was very flavorful and the tripe was extremely tender. Here is the downer for me. After living in Arizona for 16 yrs I became accustomed to their style of Menudo. Meaning, loaded with hominy and served with fresh cilantro rather than oregano. I would still say that this was good for the area. My wife had the Nachos. She complained about the lacking of flavor and the chips tasting stale. I think her taste buds were broken. I ate half her order and they reminded me of the ones in AZ. The beef could have used some more seasoning and the chips did get soggy rather quickly but overall they were good. My suggestion in getting the nachos, get them deconstructed. I'm sure we will go back. read more

Jalapeños Mexican Grill - Beef Nachos - Mexican Near Me - Auburn, Indiana

See all

Every time I go there service is horrible. Today I ordered a CUP of soup, it was acknowledged by the waitress. Someone put it upon themselves to change it to a bowl, most likely because that's I I ordered, however that shouldn't have mattered. This was the 3rd time I've been to Cheddars and 3 strikes they are out. If there is a next I'll only order water, and just maybe they will get it right. read more

Just the sweetest kindest staff around! Food is always great and we love spending money with such a hard working group of people.

Stopped by on a whim, and we were really glad that we did. Food was amazing, server was fantastic, and it was all at a great price. If you're in the area, swing by and cozy up to the bar for lunch or dinner! read more

My first time wasn't a good experience in this place. The enchiladas verdes had very little salsa and were cold and hard. Hannah's service was ok until she delivered the check with attitude because we had the audacity to ask the manager for the check. Jamaica was $5 and mostly ice. Won't be back. read more

Jalapeños is our favorite local Mexican joint- and we prefer it even over other Mexican places we've eaten when we travel. The service is fast, the food is consistently tasty. Portion sizes are fair and the ambiance (since they renovated) is nice. Certain seats (by the speakers) can be a bit loud- but overall, it's an enjoyable atmosphere and they have flexible seating for larger parties. We recommend this to folks who visit! read more

The food is ok. Nothing special. I thought it was very expensive for what you got. Ambiance was nice, place was clean. Service could have been better. Out of drinks for awhile. read more

We mostly do carry out. Most times the food is excellent. We do like their salsa and they are generous with the chips for carry out. But they have messed up our carry out order more than once. One time our order (a dish we often ordered) was so spicy hot that it could not be eaten (and I like SPICY). When we called to notify them (because we were afraid someone else would suffer the same), the manager wasn't really interested in making it right. It's the same with orders they have mixed up, no offers of some kind of compensation, while we use our time and gas to correct their mistake. If you are doing carry out, be prepared to call.. and call... and CALL. On multiple occasions we have had to call numerous times as they do not answer. We have then looked online to make sure they haven't permanently closed. We have also given up and ordered elsewhere. Not sure why someone can't answer the phone. Your best bet is to eat inside, avoiding being ignored or needing to drive back into town in order to correct their mistakes. The atmosphere is decent and not too loud. Update: We have since ordered carry out for 3 people. The usual generousity with chips wasn't the case. Normally 2 very full bags have been reduced to 3/4 full on one, and not even 1/3 on the other. They once AGAIN messed up an order by forgetting to add the queso to a dish that is dependent on it. I think we are done ordering here for awhile. I'm going from 4 stars to 3. read more

I had the Quesabirrias dinner at the suggestion of our waiter, Jason. (I always ask the staff. If they're working around the food all the time, they know what's good!) It was a bit on the greasy side, but eyes roll back in my head good! The flavor of the sauce and fresh lime with it were terrific. We were here in the early afternoon, for a late lunch after a funeral in the area. read more

Service was excellent food was most delicious margaritas are the best I highly recommend them for a great place to dine

Great food and service. We drive 2 hours just to eat here. The jalapeños fajita is the best I have ever had.

The jalapeños quesadilla was delicious, as was the margarita. Great service! Love the salsa and individual bowls.

Great food, great salsa, & great service! 4 stars only because the carne asada was a little over cooked. Other than that, the drinks were great & food came out fast! Loved the fajita rice bowl! read more

Love love love this place Mason, the server, absolutely outstanding He takes such good care of you! read more

Service here is hit and miss. Have waited 45 minutes to have my order taken. I like their salsa, but not their enchilada sauce, and not their rice, which has too many peas and carrots mixed in. read more

This is a great place for lunch or dinner. The servers are always nice and there are lots of great dishes on the menu!

Tried this Mexican restaurant at the recommendation made by the place my car was getting repaired at. I love authentic Mexican flavors and spices and am often disappointed by the More American style Mexican food chains. This place is a pleasant surprise! It was not busy during my visit. Food and service was amazing!! read more

This is legit Mexican food. They've opened a second place if Ft. Wayne which suggests they have "balls" since cedillas from FW came up here I'm not a huge Mexican connoisseur. I think they are both great and I've never been disappointed with either. As mentioned in prior posts my friend and I like sitting at the bar. Despite us being the only duo at the bar service was slow. I get it's not there niche but still gotta say it. You read more

Poor Managment. Over works young employees. Barely gets a break. Doesn't work around young employees schedules.

Best Mexican dining option in Auburn! Clean, attentive service, and tasty food. Chips and salsa are constantly refilled with warm, fresh chips. Prices are reasonable! read more

Very impressed. I love Mexican food and this place didn't disappoint at all. Granted, their prices are slightly higher than Cebolla's, but the quality was far better. The restaurant interior/bar/patio were all very clean and well kept. The waiters/waitresses were friendly and down to earth. Our entrees were served promptly. Overall, good service, food, and atmosphere. Very excited to return some evening for drinks!! read more

Jalapeños Mexican Grill - Chimi Jalapeños - Mexican Near Me - Auburn, Indiana

Stopped in to eat shortly after the coronavirus "lockdown" was lifted. Staff were friendly and wearing masks, as required. Food was good - they have quite a large menu. Chips were not served warm, but were very good and the salsa was a tad on the spicy side. I liked the enchilada sauce, but my husband said it was too spicy for him - they were spicier than a lot of Mexican restaurants in Fort Wayne and Auburn serve. I think some Mexican restaurants serve food on the bland side - but Jalapenos' food is very flavorful. Will definitely be back! read more

Used to love this place when they first opened, not impressed anymore at all. The fajita meat has been sooo fatty, that the majority of my meal is inedible. I can't continue to go there and spend good money for it to go in the trash. We've never liked The salsa, it tastes like spicy tomatoes.. it's gross. Also if you don't like red enchilada sauce on your burrito.. they put it on unless you tell them not to..FYI On a positive note, their queso is delish read more

I have been a waitress before, I know sometimes there are bad days. But tonight, my waitress was SO RUDE! I come in here often and have NEVER been treated this way. First she never even greeted us or told us her name then she acted annoyed by our order and I even complimented her several times and tried to get her to smile, we felt like she was trying to rush us out as well and when it came time to pay, I gave her a $100 bill, intended to tip her well, then she very LOUDLY had other waitresses come to "check" if it was a real bill or not. I'm not sure what her issue was, it seemed to only be towards myself and no one else with me. Maybe she was having a bad night, but I left feeling very wronged by her attitude and behavior. Food was GREAT as usual though! read more

Very glad to have Jalapeños in our community. The food is always top-notch and service is excellent! Went there for lunch one time and did not get what I ordered. Though normally not a good thing, the wrong dish was so very good. I had to ask my server what it was so I could order it again! read more

Front waitstaff was very unfriendly. Waiter was slow with getting our order. After waiting for about 30 minutes for our food, hubby sent his back because it was cold. When paying for my meal, the customer behind me also said their food was cold, staff said that the kitchen was busy. Sorry that is no excuse!!!! read more

Well, its premium priced mexican food, but its not remarkable. Its ok, but not worth the price. Nothing distinguishes this place from the other Mexican places in this area. Sides are skimpy. Wish they offered some different dishes or variety of salsas. Won't be going back anytime soon. read more

The second time we have done a call in order and have not been pleased. $34.00 a dog course a tip because my boyfriend is good about that to be lied to when placing the order so half of it would not be eaten and not given all our food. I am slowly starting to lose faith in this place. You want order accuracy. Not to make customers not want to come back. read more

We've been looking for a Mexican restaurant ever since our move back to the Midwest from Southern California. Sadly, this restaurant was a disappointment. The red sauce had a strange sweetness, the salsa was bland, and the Guacamole was pasty. read more

I used to love going to this restaurant and I actually would prefer it over Cebolla's. The owners are very nice and welcoming and food is usually good, sometimes the queso dip is cold, but nonetheless it's good! Until tonight I have not had an issue. We arrived at 8:59 pm and they do not close until 10. As soon as we walked in one young lady at the counter rudely told us that they were wanting to close early and pretty much telling us we are not welcomed. Besides that servers are usually nice! Just some attitude issues. I guess that's teenagers for ya! read more

This is a family favorite. The food is great and the servers are awesome. They are one of the few places that serves menudo in the area and it's outstanding. My kids would eat every meal here if we would let them. read more

What a wonderful restaurants for a casual family dinner. After a long day of running here and there it was nice to sit down and enjoy fresh chips, salsa, and guacamole! Our party of 6 was seated and finished eating in less than 40 minutes on a Saturday night! The staff was very attentive and we never had to ask for refills and had no missing dishes (which never happens when we go out!) The prices are fair in comparison to chain restaurants. However, the food tastes much fresher and has a slight edge on other Mexican restaurants. The kids menu had a variety of options all under $6 drink included. They have a fun bar for 21 and over so if you want a more intimate dinner outside of the dining area I would recommend asking to sit in the bar. Overall, this restaurant is a great place to try! read more

See all

Good food! Had to wait for it though. Waited over an hour, for cold food. But it was a Sunday though. Brought it to the managers attention and he just shook his head and gave us a whooping $3 off our total bill. Maybe if there wasn't children back in the kitchen the food might have came out quicker. read more

The desk clerk at our hotel recommended Jalapeños and we were not disappointed! After a long day, the Margaritas hit the spot! My wife ordered the fish tacos, she loved them! And I had the jalapeño chimi, excellent! The service was great, and they were always cleaning. Highly recommended if you happen to be in Auburn and in the mood for Mexican! read more

THIS PLACE CHANGED MY LIFE. I have always dreamt of finding a mexican restraunt that would meet my needs and never let me down. I have been to many many mexican restaurants in my time- too many to count LOL! I have had some spoiled beans, some greasy water, and some oily "chips"at other mexican restraints- not Jalapeños! This place has defied all the other places i've been to. The food is consistently amazing. I've been there over 20 times and it has never failed me. The salsa and queso taste like heaven. The burritos, quesadillas, and fajitas are like no other. It looks great since they redid it and i have absolutely no complaints. read more