They should really have Apple Pay it's stupid how I had to beg my sister and waste 15 mins just to try and get the things I wanted. They should fix this problem because my love for Jamba Juice went down a lot. read more

All Jambas are not created equal. Second bad experience in a row here. And they're the only Jamba I've been to that charges for fresh OJ substitution in the smoothie. Too many other locations nearby. Won't be back. read more

Seriously, Orange Appeal. I order them everywhere, but this Jamba Juice messes them up more than any other. I don't want an Orange Creamcicle. And their prices are a little higher than others as well. I need to find a new smoothie place in the area... read more

What's up w the employees over here? I'm no jamba expert-but neither are these guys. Slow service & why did the people who got here way after me get their smoothie. Hate this location read more

Jamba Juice is pretty much jamba juice. If you like smoothies it's pretty good. This location happens to be a little slow sometimes even though there are plenty of staff. Not quite sure why that is but it seems to be a common theme at this location. read more

3 visits in 3 weeks, 3 stars for the 3 drinks. . . only! All three times, I was never greeted or acknowledged and stood at the register for several minutes until someone decided to come take my order. One issue, no big deal, three consecutive times, problem. I love me some JJ so I'll be taking my $ to a different one. read more

Very disappointed in the changes, I've always loved the pomegranate pick me up, it is no longer on the menu but still available. I will no longer waste my money on jamba juices anymore. It used to be made with pomegranate juice, raspberries, blueberries, and strawberries then they went to frozen raspberries, then they cut out the raspberries all together and went to sherbert! I went to the encino location today and brought a small bag of frozen organic raspberries and asked if I could substitute them for the sherbert. Absolutely refused, if I wanted sherbert I would go to Baskin robbins. Jamba juice will never make another dime off of me read more

This place is under staffed! During peak times the kids can't serve more than 5 people. I wait for 30 minutes all the time since I am here every week. I suggest managing the schedule better or customers will no longer come here. read more

Never had a problem with this location. Everyone is willing to help choose the perfect smoothie for the flavor you're looking for. I am vegan so I need to make sure nothing has whey or dairy, and I was craving a smoothie that tasted like a PB&J sandwich and the girl offered me a dairy free strawberry drink (forgot the name...strawberry swirl??) and she added peanut butter in there, and OMG! It's amazing. TIP: look up their "Secret Menu" items...Red or White Gummy Bear is AMAZING! read more

This is my favorite Jamba Juice in the valley. My go to is the Caribbean passion. Rafael makes my smoothie speedy, accurately and always gives me great recommendations really makes me feel welcomed. I can tell his number one priority is customer satisfaction. read more

I love Jamba Juice, but this location needs A LOT of improvement!! Every time I go here, my order is either wrong or they take a very long time to deliver. The team needs better training and customer service. read more

This is where I go for my smoothie fix! It sits in the heart of Encino with a ton of shops to explore, stop by here before you do! Sammy Jo is the sweetest thing and always keeps it 100!! read more

Hard to believe but this was my first time ever in a Jamba Juice. Thought I would try something new. Guess I chose the wrong location. The young man working there was pleasant enough and when I said it was my first time, he mumbled something under his breath about being there to answer questions as he walked away. I was ordering and he tried to get me to buy the large size. He tried to up the order with additional things that I didn't know about but I just got a basic small. As I was the only one in the store, I couldn't understand why he needed to know my name. Got my drink and left. To be completely candid, the smoothie had absolutely no flavor whatsoever. No strawberry, no banana, nothing. Can't imagine needing or even wanting to go back. read more

Smoothies are the same as other jamba juices by there customer service sucks . Ralph the cashier couldn't wait to be done and over with me or at least that's how I felt . Not a thank you or a can I get u anything else .. nothing but ok ok ok .. very rude . And he slid my drinks on the table and walked away didn't even say thanks or have a good day in other words I hated the service read more

Worse employees horrible !!!!! I waited 35 minutes for them to prepare my drink while 15 people before me left and my 3 drinks where not ready yet. Jamba Juice is great but service is horrible in this location read more

Overall the staff is friendly. That being said every time I come there is an issue. This time the system was down and the girl could not figure it out. No big deal, it happens but the girl should have figured it out after it happened to the girl before me. Then my drink was horrible with a ton of ginger. Luckily the manager was there and made me a new drink. The last time I had an issue with my gift card that was not fixed. I think the staff at this location needs better training. read more

the only jamba ive had a problem with....came in with only one girl working....ordered something with orange juice, sorry we don't have any orange juice. ok weird, move on. ordered something with green juice, sorry we are out of green juice. most unfriendly customer service ive had at a jamba too. read more

So disappointed, to start when I finished putting my order I wasn't asked my name which was fine since it was just me and a couple who just came in. After about five minutes of waiting one of the three girls finally decided to start making the drinks when about six more people came in... I had still been waiting which was about another five minutes when she started saying name of drinks no one had ordered and I'm thinking maybe I heard wrong so I decided to politely ask if it was a mango a go go and she rudely just says no it's not urs... So I'm thinking well no one else was in front of me so I should be next??? So I'm still waiting when other drinks start coming up and none of which are mine... So the two different purchases behind me get their drinks first and when I finally here my drinks I'm unsure if they are mine because they didn't take my name and they are not the way I wanted them made. So after waiting so long I was just annoyed and surprised to see that they were not as I ordered and the girl that made the order noticed it was wrong, didn't say anything. So all in all this location is no longer a place for me to go. It may not seem as bad but it's the attitude that really got to me so thanks to that and my bf being bummed out on his drink this place is no longer a spot for us... read more

Very friendly & fast. I like coming here after my work out across the street to grab my protein berry workout!

I come here a lot and TWO times I have been to the bathroom and they didn't have soap. The first time I brushed it off, the second time I let the employees know that there's no soap in the bathroom (dirty hands touching food that's going in my mouth) and one of the employees completely turned his back and ignored me and another girl says very rudely "yeah it's broken so it runs out fast." Also there's a friggin weirdo who works at the cash register. Absolutely making no sense and making very strange comments to me. Do not like this location. read more

Terrible. They didn't even get my order right, then refused a refund or an exchange. Do not get any acaí smoothie as they are gross and taste terrible. They're also overpriced. read more

There is NO soap in the bathroom- how do the employees wash their hands after going to the bathroom- really gross. I told one of the employees there was no soap and she said 'ya ok' and had no intention of doing anything about it- this is definitely a health hazard. read more

love this place any city I go, this place never fails me..