I promised to post another glowing review about my experience with the amazing Dr. James Chen. This was my second (and final hopefully) round with the other foot - talonavicular surgery to the right foot. They are now both fused by Dr. Chen. So Firstly let me give the following people my enormous thanks: To Mimi (you are wonderful and a great listener!), Teresa, (you are so fab my friend, always making my life easier with appointments etc - thank YOU), Emily Ly, who is just so good at everything, including endlessly helping me fix PCP letters, surgery paperwork, resources re: Medical equipment, even a home care-person whom she referred to me last year, who was and remains a great friend of mine (she is excellent); and then to Berlinda - who is just someone who, like a timeless friend, picks up where I left off, a year ago, without having missed a beat - she is great and fast with every visit - a fluid one always; Tu, who is so sweet, accommodating, thoughtful and goes the extra mile, and to Garrett, who could not have been more chivalrous nor kinder if he tried. He cares about every patient, in the same way. And then... there is Dr. Chen: Breezes in, always well prepared, on time each and every time (I rarely wait at all) for every visit, has the x-rays on file, listens really well to his patients, and has a kindness about him, that resonates through him. He really does care about every patient, and loves what he does. He has been awarded for many of his published articles and is honestly, possibly one of the best orthopedic surgeons you could ever hope to find. He is THE expert to go to. The Merlin of orthopedics. I have read the yelps, they all say so many wonderful things about Dr. Chen. "Getting older is not for sissies". Well that is true - I never experienced anything wrong with my bones however as we age, things happen right? He gave me the confidence that this totally doable and that I would be able to use the foot and walk again, pain-free. Thank you so much for all you have done for me. I feel you guys are like my second family now, and always will be. You are all one special group of people. And excellent in everything you all do. For one another and for patients who are all in need of you, your expertise and integrity. It's all there, at 450 Sutter Street. Eternally grateful, Valerie read more

Dr. Chen is a boss. He repaired my torn meniscus and ACL back in November, and the procedure could not have gone better. More than that, he clearly cares about his patients. He is persistent in ensuring that the post-surgery recovery is going smoothly, and I always felt that he had my best interests in mind. What I mean by that is that he cares about what's next after healing and that I'll be able to get back to doing what I love. I've made a full recovery, and highly recommend him! read more

I was referred to Dr. Chen by my primary care for shoulder pain. Scheduling and all paperwork were done online making checkin speedy and painless. I waited only few minutes to get in a room and even less time to see the doctor. Dr. Chen and his nurse were very friendly and clearly explained the reason for my pain and what we needed to do to. I was relieved to have a knowledgeable doctor and a clear treatment plan. I would absolutely refer Dr. Chen to friends. read more

been almost 5 years since i broke my ankle, and as a runner, i was devastated and anxious what that would mean to such an core part of my life. i was able to get a consultation at ucsf, which diagnosed me with a trimalleolar fracture--the consultation was brief, almost rushed. though i understood that ucsf was an educational institution first, it didn't sit right with me, despite its renowned reputation. so after some research, i went in for a second opinion with dr. james chen and am so thankful i did. he spent time to discuss my situation, talk through the x-rays, and correctly diagnosed my bimalleolar fracture. the quality of care, attention, and skill was excellent and i felt confident my surgery was literally in the best hands. orthopaedic surgery can seem a bit medieval with its screws + plates on bone alignment, but his "craft" is to be trusted! i've completely healed and been back to running ever since. read more

Amazing doctor! Love his helpful staff and highly recommend this doctor for any issues related to orthopedics. He's the best in his field and it shows with all the people who come see him. Would not trust anyone else! read more

I just want to say Thank You to Dr. James Chen. Had 2 surgeries on my ankle (3 broken bones and dislocation), one was hardware installation and another one was hardware removal. Both went better than I thought its possible. I recovered from the first one within 3 month and I'm walking a week after my second surgery (hardware removal)!! My case wasn't easy. I was told it'd take me a year to recover from the first surgery from another doctor, and here I have 2 surgeries and I'm practically back to normal in 4 months. I am forever thankful to Dr. James Chen for literally putting me back on my feet and being the most talented, personable, kind, amazing doctor I've ever met. You are the best. Appreciate your work very much. read more

I recently had a bad fall and cracked a bone in my foot. Someone recommended Dr. Chen to me and I am so happy I decided to see him! He is highly experienced and very caring of his patients. With his expertise and recommendations, we were able to avoid surgery or any permanent damage, and I have now made a speedy and full recovery! Also, his x-ray tech, staff and assistants were very helpful and friendly! read more

Doctor Chen was polite and very informative about what was going on with my case he explained how my patela would get off track and what it could lead to, but most importantly he gave me clear instructions on how to strengthen and fix the issue, fast forward a year from my visit I been pain-free since I following his directions. read more

Dr. James Chen is BY FAR the best Orthopaedics surgeon you could ever hope for, with a great office staff to boot. He recently performed extensive rotator cup surgery on my left shoulder, and it is healing wonderfully. I know this in-depth, as I had surgery on my right shoulder last year @ UCSF Orthopaedics, and the results are like night and day (that shoulder still aches immensely, so I am having him have a"re-look" at it next). Even while being wheeled out to the car following surgery with Dr. Chen's, the nurse commented in passing that he is fast becoming well known (as some sort of wunderkind :) in his field. What a stroke of luck being referred to him by my general practitioner. Way to go Dr. Chen!!! read more

Update: it's been over a year since knee surgery. Last month, Dr. Chen told me I'm 100% cleared to go back to sports & all other physical activities! In the later stages of recovery, he advised me to remain cautious with cutting & twisting motions (to avoid re-tearing my ACL), but to continue running and strength training. I followed his advice, and am so thankful that I am now 100% recovered. Lastly, I *still* receive periodic check-in emails/surveys to report on how my knee is doing, and how I feel post-surgery. I'm really happy with and impressed by this long-term follow-through. read more

Dr. Chen's orthopedic practice is the absolute gold standard in patient care. His entire team exceeds all expectations. Their communication, caring attitude, professionalism, knowledge and expertise is unparalleled. These attributes let me know after all my research, I made the very best decision to have Dr. Chen perform my surgery. After spending 30 years in the medical field, in my opinion, there is not a better practice or a better orthopedic surgeon than Dr. Chen and his amazing team! read more

Hello! I wanted to write another review regarding my post-operative care with Dr. James Chen. For those who have submitted excellent reviews, I am just another incredibly grateful and devoted client; Dr. Chen performed the most extraordinary talonavicular surgery about 7 weeks ago. I want to mention everyone at this clinic who have been so memorable and helpful beyond my wildest dreams - so here goes: Firstly one rarely finds a surgeon who is WILLING to spend quality time with patients. I might add, that his PA, Stephen is so good, competent and caring, they both make this dynamic duo team which seriously is no different to a "miracle weaver". Dr. Chen has a wonderful disposition, never gets impatient nor flustered and tailors all of his post-op care (and surgeries) for the best possible yield. He has written many papers and is so experienced in the orthopedic field, it is quite rare to find "the one". What was extraordinary about this surgeon, is while I have never had surgery before, at the tender age of nearing 60 years old, I had one day of pain only. My foot was extremely damaged prior to surgery, so I anticipated perhaps more pain afterwards. Not at all! While the healing takes a while for it all to work, his encouragement, Health Loop (a platform they use to regularly reach out to patients post-surgery - great tool) and his PA Stephen, all rallied around me, whenever I had questions or concerns. He emails you at the weekend through this Health Loop and one never feels alone. There are other members too who use Health Loop and I was so impressed with their turn-around times for responding to me. Dr. Chen is brilliant - what can I say, (and I work in healthcare);He is humble, a problem-solver, extremely skilled and knowledgeable and was really good with me even if I showed frustrations and/or concerns. He just made it the easiest of times and I will never be able to thank him enough. His PA stephen and Dr. Chen feel like friends to me - I so appreciate what they have done with me (there were some complications with my cast which they immediately took care of and tailored for my healing - amazing) - and I will be sad to no longer see them! A special thank you to the amazing front desk staff: Teresa, whom I spoke to mostly I believe, Jolan, Adriana and Mimi - they are just so committed and by the way, during this Corona Virus time, they all showed up, never calling in sick and remained 100% dedicated to patient care. Dr. Chen and the clinic/staff are committed to being the finest of medical professionals and human beings. If anyone needs to find that "ortho magician", look no further. He is a treasure that is well hidden in the Bay Area. I am extremely fortunate to have read the yelp reviews which led me straight to him. Thank you so much, Dr. Chen, Stephen and to all the lovely front desk staff, who have all secured a really special place in my heart. You make this a better world. Valerie read more

Dr. Chen performed two knee surgeries for me. He and his staff were incredibly friendly, organized, and helpful. He's a surgeon who I felt I could trust and would highly recommend. read more

--____-- I first went to Dr. James Chen in April 2015. After I ran the NYC Half Marathon, I couldn't get rid of this aching pain in my left knee. At first he said it was a meniscus tear; however, after a MRI scan, we discovered it was just a typical runner's knee issue. So, he prematurely misdiagnosed me. No biggie since he sent me to a physical therapist whom I thoroughly enjoyed being a patient of. But but but... fast forward to October 2015. Perhaps it was my fault for running another half marathon without the proper training, but once again, Dr. Chen misdiagnosed me. He said I had IT band syndrome and sent me back to my physical therapist. Turned out, I didn't have IT band syndrome. Again, no biggie. What I didn't like was how his STAFF behaved while I was in his office. The walls in his office were thin... I could hear everything you say through them. Of course, they were (and possibly still are) IGNORANT, UNPROFESSIONAL & YOUNG residents/students working there. The one who assisted me had the audacity to say, "Maybe she shouldn't run anymore if she keeps getting injured," to another resident. Then, they both laughed -- I was flabbergasted. Well, perhaps, Dr. Chen should stop being a doctor since all he did was misdiagnosed me... TWICE within six months!!! And perhaps, he should fire those two assistants for being unprofessional dicks. Think again if you want to come here to get misdiagnosed by Dr. Chen, and then be rudely insulted by his staff behind closed doors. read more

My girlfriend and I have been treated by Dr. Chen for knee and shoulder injuries. Dr. Chen has a down to earth and friendly attitude while demonstrating that he clearly values customer service by prioritizing his patients first. He has a very busy patient schedule but tries to minimize wait times so scheduling an early morning appointment would be best. Our visits were efficient and what I expected from a specialist - diagnosed the problem, gave me treatment options, and helped me choose the best one. I received an X-ray, crutches, and a knee brace all on site. I had an injury that required surgery and I researched online several surgeons in San Francisco. I found that Dr. Chen performs the most advanced surgical techniques and actually teaches courses to other practicing surgeons on how to perform surgery. I then met him in person and could tell that he likes to help people and clearly enjoys what he does. He operated on my knee with a fantastic outcome. His amazing surgery scheduler, Sara, made the entire process run smoothly. It was unfortunate to sustain this injury but my experience with Dr. Chen and his staff is something I will never forget. Without a doubt, I would recommend Dr. Chen to anyone. He is the best knee and shoulder doctor in San Francisco. read more

I am conflicted about adding 2 or 3 stars or even 4 for Doctor Chen: His diagnostics, friendlyness, availability and care were very good BUT his solution was not: In short, I had a knee injury, pain due to extreme sports, from the MRI he mentioned that my meniscus is almost gone so I am "knee to knee" thus the pain ... His solutions: cortison shots, fluid injections and ultimately knee surgery. Fortunately, I know one of the best doctors @ SOAR in redwood city. After checking my MRI and my knee, he assigned me for 4 weeks (2x) physical therapy and I am already feeling 60% better. When I met my therapist, he asked seriousely if I am planning to go skiing soon, I guess it is a ppossibility - w/o surgery. Last, I am not criticizing Dr Chen, I am only reminding readers to get second opinions before a surgery. read more

There's a reason why James Chen has all 5 stars in his reviews, he's awesome. I was recommended several doctors after I had extreme lower back pain and went with him because he had the best ratings. He has a great bedside manner (which can be unusual for a surgeon) and seems to actually care about what you're going through. He took x-rays, and found something a little suspicious so suggested an MRI. His office's relationship is so good with Rad Net Imaging that I was able to go over and do the MRI right away. Bad news for me was that I had 2 herniated discs and a pinched nerve route. My MRI was done at 6pm and Dr.Chen called me that same night himself, first leaving me a message around 8pm and then left another around 9:15pm. I've never had a doctor go so out of their way to call me twice in an evening (unfortunately probably because my results were so bad), but also because he saw that I was in so much pain and it was important that I know. To me, that shows a doctor that cares. Not to mention, he had notified my primary doctor asap also because I received an email from her first thing the next morning. I followed up with Dr.Chen and he did suggest seeing a spinal specialist since that's not his specialty, and gave me the name of the doctor he would chose to work on himself if needed. I only had two appointments with him, but they were both much better than I ever would have expected from a surgeon. Highly recommend him! read more

Best doctor in town. He came on the recommendation of my primary care doctor and a nurse friend. Not only did he fix my right collarbone up, four months down the line, the scar is incredibly, barely visible after I had surgery. Dr. Chen went out of his way to make sure I would heal well. Also very cool was how accessible he was. His office has an online system that makes sure you check in, sometimes as much as every day, as you recover to make sure that you're okay. Like everyone else, I always realize I have more questions after a doctor's appointment and I could easily shoot a message to Dr. Chen's office and get a response directly from him within 24 hours, often within 12 hours. With most doctors... you're lucky if you can speak to them until your next appointment - in a month. He's possibly the best medical experience you'll ever have. read more

I saw Dr. Chen when I hurt my hand/elbow on the job. I was in a ton of pain and I haven't had the best luck with orthopedic surgeons. He was patient, kind, and did a great physical exam. He is very genuine, has a wonderful bedside manner and I feel so lucky that I had such a great physician! I highly recommend him as he's not only an amazing doctor but is also a very pleasant person. His only flaw is that he might drink too much Diet Coke ;) read more

So two years later... I have another dramatic sprain. I am walking down some steps coming out from an airbnb at 4am to catch a 6am flight. Slipped on a step and fall down the rest of the steps with my luggage bag. My ankle and knee catches my fall. Disoriented, in a lot of pain, I proceed with getting into my uber to the airport.. they wheel me to the gate from check-in, I limp on board, sit for a 5 hour flight back to SFO from EWR (thanks to the nice people at United I had a row to myself so I did elevate and ice). I think it's totally fine but my boss really encourages me to go see the doc and see an Xray. Of course I go see Dr. Chen! (Here comes the review) The staff was able to fit me in the same day. They were very welcoming and I see him at the scheduled time. Dr. Chen tells me I don't have to sprain ankles to come see them. Ha Ha. I like this doc. I had said many times that I was totally fine and think that the bruising doesn't coordinate with the fact that I think I can bear weight on it and have no pain. Dr. Chen was very thorough in the X rays that he wanted to see. AND YES.. There was a fracture. :( for me but :) for Dr. Chen catching it despite my persuasion of "I'm okay". Also, I call back next day to ask about my boot and Jess promptly answers all my questions as well as provide really fast and clear feedback on getting a 2nd boot for home versus outside (I'm kind of a germaphobe). Quick note about the location: They've moved since I've seen them last. They are now at 450 Sutter and there is a parking lot in the building. Parking is $8/hr but well worth it if you're on crutches or have a hard time walking for a long time. If you're on crutches or in a boot then just valet your car with them. It's worth it. read more

Dr. James Chen is the perfect doctor: Medical Expertise: I went to Dr. Chen for treatment after I fell and broke my ankle in three places. My case was complicated because twenty-five years ago I had broken this same ankle in the same three places. Scar tissue had formed at the injury site when the metal rod and screws had been removed. In addition, I had broken my right femur in this leg. Under these challenging circumstances, Dr. Chen performed successful surgery on my ankle. Kind Bedside Manner: During the months of treatment and recovery, Dr. Chen was most supportive. He kept me informed of all procedures every step of the way. Through HealthLoop he checked in with me daily on my condition and answered any questions I had, even on weekends and Mother's Day!! I sought treatment from Dr. Chen because he had been rated a 5-star doctor. Based on my experience, he fully lived up to this rating read more

I was referred to Dr. Chen by my GP after my shoulder issues were not responding well to PT. He is incredibly knowledgeable with a great bed side manner. He recommend a surgery that would address the issues after doing an MRI. I had the surgery a month ago and already I feel the positive results. On top of that the surgery was a snap and recovery time minimal. I've already referred Dr. Chen to a friend and will continue to do so! read more

Very knowledgeable and kind. I had multiple old injuries causing problems in my foot and ankle. Dr. Chen was able to diagnose and fix all of the pain. He was also very patient and thorough. read more

Dr Chen is the best in the business! I have had two successful surgeries done by him and can attest to his excellence. He is smart, meticulous and good with his hands-everything you want in a doctor performing surgery on you. If you have a torn ACL or labrum, go see Dr Chen and know your getting the best care money can buy. read more

I might be Dr. Chen's biggest fan, and there are a lot of fans on here. Six weeks ago, Dr. Chen did a total knee replacement for me. He made the entire process, from first meeting to last check in on HealthLoop as smooth as possible. He is positive but not unrealistic, caring but not phony, direct without being cold. Everything he predicted has pretty much come true. I won't go into how smooth the office is, how there are minimal wait times for your scheduled appointments, etc. Everybody else has those covered. Dr. Chen is the best, and I wouldn't hesitate to recommend him to anyone. read more

Dr. Chen is exceptional at what he does. I was in constant awe. He and his office turned what was initially a very miserable situation into something that I still can't quite believe - a full recovery. His professionalism, ease of explanation, expertise, and general demeanor was on full display, all of the time. His office, always helpful and in good spirits. I really cannot recommend this practice enough. The single best medical experience I've ever had. And in Dr. Chen, the single best doctor I've ever encountered. I'll be thanking Dr. Chen for the rest of my life. read more

I was referred to Dr. Chen by OneMedical for ongoing knee pain. Dr. Chen quickly diagnosed a torn meniscus. His staff was very helpful on preparing me for the surgery and scheduling the surgery. The surgery itself was a breeze. The surgery center was well organized and very professional. The surgery itself only took 20 minutes. I was amazingly pain free afterwards and only needed to take ibuprofen for pain. While the recovery took longer than I expected it was ultimately successful and I am know back to 100% activity levels with no pain. Dr. Chen's office is well run. Making appointments is easy, his staff is friendly and efficient. I have never had to wait longer than 5 minutes in the waiting room. Dr. Chen has a nice, friendly demeanor. He is clear in his communications and very patient in answering questions. I highly recommend Dr. Chen. read more

Dr. Chen is the best knee surgeon I've met. I hurt my knee while running, and Dr. Chen was very helpful. He looked over my x-rays and explained the mechanism of my injury. He went over my treatment options and explained that I had a slight MCL sprain. Thanks to his advice, I rested my knee and was back on my feet in three weeks. He reassured me that I would get better and I did. read more

Here is some background: 5 years ago I dislocated my shoulder playing Ultimate right in the middle of my track season. I didn't take care of it then and came back to haunt me. Fast forward to this year when I fell off my bike onto that same shoulder. An MRI confirmed that I had torn my labrum in my right shoulder. Dr. Chen took a careful and strategic approach to helping me and I felt cared for the entire way. I had my surgery a month ago (my first) and I couldn't have imagined a better way to have it done. Here I am today doing really well and on track to make a full recovery. I even have one more appointment scheduled with Dr. Chen to make sure everything in back in complete working order. I feel confident in the care I received and would recommend him to anyone! read more

Can't say enough about this office. So professional and attentive. They handled all my needs in a timely manner, from paperwork to appointment dates, questions and concerns, and follow ups. I have had two meniscus surgeries one on my left knee and one on my right knee.This surgery was by far easier than the prior as far as the surgery itself and recovery. Surgery was fast the crew were great at making me feel comfortable. All and all I highly recommend Dr. Chen and his staff. I am so thankful I did my research and found such a great surgeon and staff. read more

Dr. Chen is the best. He helped advise and guide me first through difficult decision to undergo surgery, and then followed up by doing an amazing job. I thought I would be stuck with pain (and a plate) for the rest of my life. I now have neither. This review is a bit overdue, my surgery was late last year. But I'm extremely grateful for Dr. Chen's advice, thoughtful diagnosis, and the options he provided for me to consider. He and his staff were really great from the time of my first consult through to my last post-op visit. I highly recommend Dr. Chen. read more

I sprained my foot a month ago and when it was not getting better, I knew something was wrong. Thankfully, the urgent care Doctor I saw highly recommended Dr. Chen (I knew absolutely nothing about foot injuries and doctors in the area). Dr. Chen was extremely professional and detail oriented. He asked every question about my injury, ensuring he understood all of the facts before he proceeded with X-rays. When one round of X-Rays was not enough, he had them take some more shots. Dr. Chen discovered an injury in my X-Rays that 99% of Doctors miss. He knew the severity in getting this diagnosed and set up an apt to get an MRI that night, even though it was already late in the evening. Dr. Chen went on to email me that he saw my test and even called me to discuss the results. He also scheduled me an apt with a Foot and Ankle Doctor for the next day This whole process was extremely seamless and I knew I was in great care the whole time. The Foot and Ankle Doctor was extremely impressed that Dr. Chen was able to diagnose this injury and added that he is a very highly regarded Doctor in the field. This type of care is a rarity and I feel very lucky that I was referred to Dr. Chen, I would highly recommend him to anyone needing care in the field! read more

I have seen Dr. Chen twice now for re-occurring issues with my back and foot. When I left the first consultation, I felt like I knew Dr. Chen for years! Not only did he make me feel right at home by introducing me to his staff of nurses/assistants, he has ability to break down my injuries and explain them in away that makes sense. I've lived in San Francisco for almost 15 years, and I would recommend him to my family, my friends and co-workers. He made sure I was back up on both feet (literally) quicker than I ever thought possible. Thank you Dr. Chen!! read more

I came here for an upper extremity issue. Dr. Chen seems like a nice doctor but due to the severity of my hand, I eventually had to go to a hand surgeon instead. Wait time can be 30 minutes but best parts are the nice staff members and enthusiastic receptionists. read more

I recently was injured while snowboarding and fractured my wrist. I called the office to schedule an appointment and was seen the same day. The whole process was so smooth and the front desk staff was fantastic. His medical assistants were very professional and caring. They asked me about my injury and made sure I felt comfortable. Dr Chen was awesome, he explained my injury and told me what to expect for recovery. He was very thoughtful and generally cared about my well being. I would highly recommend him to my friends and family! read more

I can't say enough good things about Dr. Chen and his practice. Dr. Chen performed my ACL reconstruction with a hybrid hamstring autograft and allograft on 4/21/15. He was able to schedule me next-day for an MRI and for surgery within 2 weeks of my initial diagnosis. Throughout the process he was kind, patient with my millions of questions and concerns, and thorough in explaining my options. Since my surgery, I've talked to many other people who've had an ACL reconstruction, and in every measure of success--level of pain, being able to walk and go up/down stairs, range of motion, swelling, scars--I've been surprised to find how quickly and well my knee has healed compared to what seems to be the average experience. Dr. Chen really did a fantastic job. And on a side note, I also really appreciate how much Dr. Chen gives back to the medical community, having medical student interns and residents shadowing or helping in the office. To me it just shows how much he really cares about and is invested in his work. read more

I saw Dr. Chen for what ended up being a meniscus tear. Dr Chen is straight forward, efficient and caring with his patients. He makes himself available through an app throughout the day if you have any concerns with your surgery or injury. I've thoroughly appreciated the fact that his appointments start on time and he tries to get you out early if he can. I would recommend anyone to see him if they're looking for an Orthopedic Surgeon! read more

I have had a couple appointments with Dr. Chen for knee problems that have been bothering me for a couple of months following a running injury. While looking for good Sports Medicine specialists in San Francisco, I found Dr. Chen through ZocDoc and made an appointment for a couple days later. When I got to the office, he was there right away and I was brought right back to see him. He was very attentive and welcoming and at the same time he listened intently to my input. He took the time to explain to me what exactly was going on with my knee and welcomed any questions I had. I should also note that the nurses and team were all great too. I went back for a follow up yesterday and my knee is on the road to recovery. What I appreciated the most was that Dr. Chen gave me the options for treatment and, with his guidance, let me make an informed decision about the right course of action. I highly recommend Dr Chen to any active person looking for a good doctor. read more

I have been struggling with rib and back pain for the past 1.5 years, seen multiple doctors, and have had numerous diagnosis'. It wasn't until I saw Dr. Chen that I started to get some real answers as to what my problem was, and how to move forward. Since I was only in San Francisco for a limited time, Dr. Chen even took the time to meet with me on weekends, as well as after-hours. He also never rushed our appointments - he would spend up to 90 minutes with me... however long it took to get all of the information he needed, as well as answer all of my questions. He was able to provide me with a MRI and CT scan, research articles that further explained my situation, and referrals for physical therapy. I had my MRI and CT scans taken in the early afternoon, and Dr. Chen called me that night to tell me the results, after talking them over with a Radiologist. Dr. Chen is very professional - not only did he give me his opinion on how to proceed, but he was able to tell me every other option that he came across in his research. On top of this, he is very personable; he is friendly and easy to talk to. This not only gave me confidence that I was interacting with a capable doctor, but it made my treatment decision that much easier. I recommend Dr. Chen with absolutely no reservations. read more

Dr. Chen has been fantastic. Not only a great doctor but an advocate. When the MRI company "lost" me in the system he dealt with the issue personally, called them and made sure I was seen asap. Answered all my questions and emails. Friendly, efficient office staff as well. 100 per cent recommended. read more