A wonderful, professional practice. Dr Matt is so knowledgeable, personal, professional. Hygenist…read moreHannah did a great job and the front of the house staff is helpful in accommodating my unusual schedule. so happy I found this practice.

Love having my teeth cleaned especially at Family Dental. Love the people working there and the…read morecomfortable surroundings too.

Thank God! Normal business hours i.e., four days a week finally 8 to 5, like the rest of the world…read more Unfortunately, Dr. Matt and Dr Patton, (Dr. Matt mainly) does not have the patience or communication skills to work with senior citizens with common medical issues. He will send a seven page letter, but won't talk to you in person or on the phone in order to clarifies something. High turnover in their staff, high stress practice. Loss of key employees, lack of communication, particularly Dr. Matt. It is not personalized. McDonald's feeling. Drive-through. Hi throughput. I am so thankful to be at Heartstone Dental now in Middleton. People are truly kind, patient, , communicative, mature and experienced! Easy to work with. We have to drive a little farther, but it's well worth it. Superior dental care there! Heartstone Dental Care. North Gammon Rd. Middleton.

Astonishing staff! Wonderful experience, definitely would recommend! Came in because I cracked my…read morefront teeth, and they were able to do the same-day care! Very uplifting and generous staff!

I called to make my child's first ever dental appointment - and they did not gather any demographic…read moreinformation. Only my child's name... no date of birth, no phone number.. nothing... we scheduled the appointment, thankfully I had to call back and reschedule. I rescheduled - gave the new scheduler my phone number and child's information - THEY NEVER ENTERED IT IN! My fiance just took him to his appointment that was supposed to be canceled but, they never entered my information to call me!!! HORRIBLE! Every time I spoke to someone, they were eating while talking on the phone or speaking to someone else....

1/29/2026 Work @…read moreEpic and Looking for a dentist, please read this before you make an appt. There are lots of choices out there. My original review was written 1/6/2026. I felt it should be updated The office manager responded to that review, saying that if we had problems getting a hold of her. I mean no malice; I just want other Epic employees to be aware of this situation. So they don't find themselves possibly going through this, especially for those who travel a lot. This has been a frustrating experience, made more frustrating by today's experience with the office manager. A few years ago, he had some crown problems. . Here's a quick summary of why he asked to be compensated. My husband has needed backup 5 times since 1/6/2026. Will need another 1/2 day. He will have spent 2 1/2 vacations day and will need another half. 1/6 went to have it checked 1/8 temp crown put in ( fell out that same evening) 1/9 temp crown put back, but needed to go to Middleton since Verona couldn't fit him in 1/20 for a permanent crown. Didn't fit right 1/29 Thought he was getting the permanent crown, but dental work was needed 2/13 Hopefully, the permanent crown He's spent 3 weeks being careful about what he eats. Now has 2 more weeks to wait. Having used 3 sick days by the middle of Feb is frustrating. Hopefully I can update this in February, saying that he has permanent is finished, so that he can be back to eating anything he wants. My husband paid the full amount after the dental insurance kicked in. When my husband spoke to the officer manager about possibly being compensated for what I typed out above. She listed a variety of reasons why they couldn't. I'm going to highlight two of them, Six crowns myself, so I know how you feel. ( I doubt she's had this same experience of coming 6 times ) And we don't do free dental work. My husband wasn't looking for free dental work, but a little knocked off for the fact that he would need his backup 6 times instead of 3 is the reason he asked. The one positive was that the dentist said if the crown comes in, maybe they could get him in before the 13th Hopefully, in 2 weeks I can come back and update this, as it finished.

I am leaving this practice…read more FWIW, I did receive good care in a practice with good dentists and reasonably state-of-the art technology. They've had turnover in dentists but they've all been above average to good, some with more experience than others. HOWEVER, it's been at great cost. I've gotten inaccurate cost estimates (SOW jotted on the back of a business card??) and their insurance department doesn't like to process anything that isn't Delta Dental. It's cost me thousands in extra payments.

My family has been seeing Dr. Tepe for 16 years. He is great with nervous children - and nervous…read moreadults as well. I also have a seizure disorder and this office was very flexible with me concerning seizure activity. I even had a seizure once during a cleaning and they were well prepared to handle it. An afterthought to service is always money. They were totally up front with costs and helped me maneuver my annual deductible and flexible spending constraints. Super helpful group in all, but we love Dr. Tepe!

Great care for my 92 year old mom. She is a frail lady who now requires quite a bit of dental…read morecare.. Drs Shacherl are very gentle with her.

I am rarely moved to write a Yelp review, especially for a positive experience, but my first visit…read moreto Main Street Dental this morning was just outstanding. I got there early and they took me in early, they were flexible about the services I could have (I thought I was only in for an exam, but they had me down for a cleaning, which I had initially declined but then I changed my mind, and they just rolled with it either way), and they stayed focused on the business of dentistry. All in all a very efficient, thorough, and friendly visit.

I came with my 6 year old, who was anxious about the dentist because he has had bad experiences…read morewith his previous provider. The RHD who did his cleaning was incredibly engaged, thoughtful and kind to my child. She explained each step, showed him how all the equipment worked, and moved slowly and gently as she did the cleaning- while still talking him through each step. He had fun, laughed throughout, and felt in control of himself. On a previous experience with my 10 year old- much the same- They had a terrible time with the last provider and was absolutely traumatized before so getting them through the door the first time here was full of trepidation. Those fears and concerns were immediately relieved as soon as the tech came to talk to my child. My child even allowed a tender spot to be worked on and injecting a numbing agent- This kid is terrified of needles- they administered them with very little pain!- because the tech was gentle and kind and thoughtful with the work they were doing to ensure minimal discomfort. I absolutely recommend Maple Grove Dental for anyone with children. They understand patient care.

I hate going to the dentist. Abhor it. But after 4+ years of avoiding going, it was time to bite…read morethe bullet. Glad I ended up at Maple Grove Dental. Instead of taking shortcuts with painful equipment, my hygienist cleaned by teeth gently by hand. The dentist himself was extremely nice and gentle. If I had known going to the dentist could be this painless, I would have gone years ago.

Well, what a nice surprise!…read more I have not been to a dentist regularly and the thought of going made me anxious the closer and closer my calendar reminder got. After my first appointment though, I am (mostly) not dreading my follow up appointment! The building itself is straight out of Better Homes and Gardens magazine, very comfortable and clean with obvious aesthetic appeal that made me look at my own home decor in envy. They have a very comfortable waiting room with some fun things for anyone who might have some nervous kids - or adults who are kids at heart. The staff was very easy to talk to and professional. They answered my laundry list of questions, some of which probably toed the line on what is and what is not their actual responsibility. Special thanks to Sky who helped me feel calm and at home as we watched a cooking show on the tv above the patient chair (nice!). Lastly, the complete transparency during checkout was really a huge selling point. They showed me a complete breakdown for my follow up appointment so that I could make adjustments as needed and avoid any awkward sticker shock conversations. Thankfully, my insurance covered most of my appointments, but I know that is not always the case for everyone; the transparency during scheduling is telling of their business model! I hope I don't have to do be soon, but if I do I know I will be in good hands!

Great staff and dentist. I was having problems with a partial appliance made by another dentist in…read moreOklahoma. The dentist diagnosed the problem, trimmed some of the material from the partial and completely fixed the problem. I'm glad I went to this practice.