Finally a dr that tells you if you want to see change and be a healthier person I t starts with…read morewhat you, what you have in your home, etc. not just prescribe pharmaceuticals or suggest tons of vaccines. If that's something you're interested in, you'd love this Dr. we were recommended to go to him through friends and we couldn't be happier

Worst doctor's office experience I've ever had. All he did was spout conspiracy theories and…read morealternative medicine BS for 15 minutes (like 5G causing cancer), then had the audacity to refuse to bill it with insurance properly and charged me $120. Fought with them for weeks to rebill it or refund it and they wouldn't. Front desk staff is also terrible about relaying messages or getting back to you. I had to call 6 times over the course of a month.

Excellent service provided. The staff is very friendly and helpful. They thoroughly check on the…read morepatient and family.

my mother's appointment was at 850am in the Mineral Wells office. We were there at 830am, as…read moredirected, to complete paperwork before her appointment. We were told that the doctor was in his way. At 10am, we left the office without seeing the doctor because he STILL had not made it to the office!!! Her eyes had been dialated and everything!! I told them we would make an appointment with another Physician who cared enough to at least show up on time!! The last time we will use Dr Kerr!!!

It is the worst run clinic in the entire world. Absolutely stupid rules. The Family practice would…read morenot give me a referral for allergy testing unless I came and visited with the doctor since it had been a while the doctor had seen me. Its only allergy testing man!!!! How does it matter. I do not want to pay 35$ copay for just obtaining a referral and then pay bills for allergy stuff. Come on!! I despise that place.

Don't waste your time with this lady! What a waste of time and money! Cash pay and wouldn't even…read moreorder labs for his new pt visit. Ridiculous! Wanted him to make another appt for her to simply write out a lab orders for his first $150 visit. As if he wouldn't have to comeback to get results and pay then anyways......she's still going to get the money. She blew off everything he said and asked for, stating she "reviewed the chart." What chart?! Never seen him. That's o e reason he wanted basic labs. Don't waste your money or time here. Now I'll have to send him to another doctor.

Some of the best care I've ever received from a health care facility. All of the staff was so kind…read moreand helpful especially the nurse who took care of me. I came in with a severe case of food poisoning and they did everything could to help fix the situation. Helped tremendously after not being able to eat or drink for three days. Would highly recommend if you're ever in an emergency.

The staff at Surepoint are amazing! They truly care about their patients and wanting to help those…read morein need. Quality emergency care and quick service!!

Beware! Nurses and the PA were incredibly kind and helpful,…read morevery attentive too. The one housekeeper on the other hand was awful. She walked into our room briefly while my very sick mother and I were talking and when she walked into the hall I could hear her telling her coworkers everything. On top of that, I overheard her talking bad about my mother behind our room door before she stepped in claiming she didn't want to get sick from "that nasty old lady". Once we were discharged I made sure to get her name and will be filing a formal complaint for Mrs.Ramos.

Took my 8yo son to the ER to request fluids. We had previously been to urgent care where they…read moreconfirmed he had Flu A and prescribed all meds but also refused fluids. After getting to the ER we were admitted and taken back and I specifically insisted on fluids due to lack of output, inability to keep fluids down due to puking, and having diarrhea still they said no. We've done this before and my son already has a compromised immune system so I think it's pretty awful to deny a child fluids when a parent specifically states WE HAVE DONE THIS BEFORE AND THIS IS THE ONLY THING THAT HELPS HIM RECOVER. We are now on day 6 of Flu with same symptoms and he looks like a ghost. The experience was less than exceptional and quite frustrating! We're paying a gigantic amount to use the ER the least you can do is actually listen to a parent when they say "I know my child!"

I had no visible problem and was just looked over closely. I was told that all was well and to…read morecome back in six months. I did have some pre-cancer spots burn off the last visit, but all is well now. I like Mr. Wesley Bull and he is always happy and talkative, which I enjoy! Back in six months.

2nd time I've been here. My appointment was at 9:30, I was back in a little room at 9:31... no…read morewaiting. Th PA checked throughly checked me over. Had a couple of places frozen, but one place had to be cut off. Yep, the shot hurt, but shots always hurt. I was on my way within 30 minutes. I'll be back next year.