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    Surepoint Emergency Center - Stephenville

    3.6 (8 reviews)
    Open Open 24 hours

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    Touchstone Imaging Weatherford - Business Logo

    Touchstone Imaging Weatherford

    4.2(21 reviews)
    45.4 mi

    no long wait. in and out. The lady at the front desk was very efficient and the CT tech was very…read morenice. The office was very clean.

    I don't have even the words to articulate how absolutely amazing these people are. They got the…read morereferral from my drs office and I was called literally on my way home from that appt to schedule. They got me in very quickly. They also have appointments after 5 which was great! They told me copay before visit then called me to remind me of my appt the next day. When I first walked in it was so nice seeing a very clean waiting area. I was greeted immediately. I had an MRI that day without contrast, followed by an MRI with contrast on my pelvis and lower back. I went in and told them I was beyond dehydrated and I already have horrific veins as it is. (For reference- anytime I've been inpatient they have to get nurses trained in sono guided venipuncture just to take blood. And even then I get stuck no less than 4 times. I'm not exaggerating. To have an IV set, they have to call in the PICC team to set a midline. Which oftentimes I've had to be stuck 2-3 times for that as well. Which really paints a picture if you know the skill of the PICC team.) I didn't have high hopes, to say the least. They were very quick to take me back. The gentleman who set my IV, even though I could tell he was nervous, remained reassuring to keep me relaxed. He joked with me and made me laugh. Which really helped. He did have to stick me twice, but this was no fault of his own. But... he got my TINY sclerotic vein on ONLY the second try!! Mind you, I am on some medicine that has caused me to have some tremors. So I'm very shakey. They also offered me a blanket if I needed one. Anyone who has had an MRI knows it's not quick, at all. You have to lay completely still for about an hour. I was in extreme pain. I cried the entire time. The team were amazing at reassuring me and just kept saying how sorry they were and just a little longer. I have never had such an amazing experience. I didn't catch the names of the people that day, but I hope you read this and know that I thank you.

    BodySpec - BodySpec Dallas

    BodySpec

    4.6(29 reviews)
    92.0 mi
    Available by appointment
    Budget friendly

    Fast and easy! Scheduled day before and they were ready on arrival. Super easy just lay there for…read more10 minutes and then an email will arrive within 10 minutes with all your info. The technician was nice and friendly. Results give alot of insight if you're looking to have a baseline on your health. Non invasive and so insightful. I know these have mixed reviews but I felt it was helpful to my fitness journey. Would recommend!

    I have been a BodySpec customer for approximately three years and have completed numerous scans…read more When I arrived for my appointment, I knocked on the van door and, after receiving no response, opened the door to announce my arrival. The technician became very upset and informed me that customers are not supposed to open the van door. My first concern is that this protocol is not communicated anywhere in the appointment process. I reviewed my confirmation email, appointment instructions, and other communications, and there is no instruction telling customers not to open the van door, to wait outside until called, or to look for any readiness indicator.  When I asked how I was supposed to know this procedure, I was told it was clearly stated in the appointment email. It is not. My second concern is how the interaction was handled. I was treated as though I had knowingly violated an established rule when, in reality, I was following the arrival process I had come to understand through years of experience as a BodySpec customer. I have completed numerous scans over approximately three years, and technicians often do not open the door at the appointment time, and I have never seen any signage/indicator in the van window depicting whether the van is ready for the next client.   As a result, knocking and then opening the door after receiving no response had become the only practical way to determine whether the appointment was ready to begin.  Put simply, it is not reasonable to hold customers accountable for violating a procedure that was never communicated and is inconsistent with the experience BodySpec has repeatedly created for returning customers. My third concern is the justification that was given. The technician explained that she was alone in the van and did not know who I was or what my intentions were.  While I understand the importance of employee safety, that concern does not justify blaming a legitimate customer for failing to follow an unpublished protocol.  More importantly, the reasoning itself is difficult to reconcile with the situation. If unauthorized entry is considered a genuine safety concern, the solution should be clear instructions, visible signage, and/or physical controls such as a locked door. i.e., An undocumented customer procedure does little to address someone with actual bad intentions, while creating unnecessary conflict with paying customers who are simply trying to attend their appointments. A customer cannot reasonably be expected to comply with a rule that has never been communicated, and a person with malicious intent would be unlikely to follow that rule regardless. What is most disappointing is that this situation was entirely avoidable. A simple instruction in the appointment confirmation such as "Please do not open the van door. Wait outside until the technician invites you in" would have prevented the entire interaction. I have been a loyal customer for years, which is why this experience was so surprising and frustrating. Unfortunately, this interaction has significantly damaged my confidence in BodySpec. I hope the company will review both the customer communication process and the way situations like this are handled in the future so that other customers do not have a similar experience.

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    Surepoint Emergency Center - Stephenville - emergencyrooms - Updated September 2026

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