Lisa Kiley was professional, listened to all my needs, and made it easy for me to switch to State…read moreFarm. I would highly recommend giving her a call. Thank you Dave Kiley and team!

I can not say enough about Dave Kiley and his amazing staff. They are always there whenever I need…read moreanything or have a question. I have had numerous dealings with State Farm for my vehicles, homeowners and State Farm Bank. If I ever have a question or problem with the home office or claims reps, Dave and his staff are RIGHT ON IT and have an answer for me or solve the problem completely pretty dang fast! To be completely honest, I do not think I could be any happier with anyone as I am with them. I will remain with Dave Kiley and his staff until my final days or theirs! LOL They seriously go above and beyond to be there for you!!! Thank you Dave and your team!!! Kevin Misak

I don't have enough good things to say about State Farm, who insures our Rogue, and our agent, Rick…read moreHittle. Our Rogue has had an invisible target on its back door since September 2022, when it was struck from behind on the Interstate. Not our fault and luckily, everyone was ok. In April 2023, another rear-end accident that wasn't our fault. No injuries, thank God. Our Rogue was a mess again. State Farm oversaw our repair process both times, and they were quick and caring about it. Our agent, Rick Hittle, was there when we had any questions. The claims agents treated us with concern, and answered all of our questions, also. We immediately had a rental car to use. Our vehicle came back in spotless condition from the repair shops. There is always a question about which insurance company to ask to handle a claim when the accident isn't your fault; the insurance company of the driver who caused the accident, or the company you know. Both times, we have trusted State Farm, and both times, we have not been disappointed. Now, they are subrogating against each drivers' insurance companies to get our deductible and their money back. Thanks for being a company we can trust, State Farm, and Rick Hittle. We are grateful customers.

Our family has used State Farm Insurance since 1978. We have been with Rick Hittle for most of…read morethose years. We've had a minimal claim record. A major hailstorm in June 2024 that totaled the roof. After stalling for weeks, State Farm sent an assessor over who assessed damage just under our deductable. State Farm's estimate was $60 thousand dollars less than several roofing estimates I had gotten while waiting for State Farm. My repeated requests to have a State Farm, representative review the damage was treated by Rick Hittle as if I was totally unreasonable. I even called the State Board of Insurance to inquire whether it was reasonable to ask for a second opinion from our insurance carrier. Hittle adopted a victim stance as if I was being a "bully". I paid for a licensed independent adjustor and was told that my claim was valid, and they encouraged me to pursue arbitration. This resulted in State Farm stalling for a total of 8 months, which involved leaks in 4 different rooms as I was advised not to do repairs until the adjustors reached an agreement. Surprise, State Farm said that the hail damage was too old, and that though we had State Farm Insurance for all those decades, they weren't responsible. Once it became clear that State Farm was not going to pay, I had to get a loan and pay myself. Hittle was NO help whatsoever. It feels like elder abuse to me!

I was in a tough spot where insurance had lapsed and needed to get something in place ASAP, but was…read morein a very tough place financially and not able to get all the bells and whistles. I reached out to half a dozen different places to do some price comparison and ended up going with the Allstate coverage for home & auto with Jarrod Michoski. Unlike almost everyone else I spoke with, he understood my present situation and sold me only what I needed. He set the stage for a conversation in the future where we can revisit and make sure I have the best coverage, but knowing where I'm at today he didn't waste his time or mine trying to sell me an expensive package. I very much appreciate & respect his way of doing business.

I have used Jarrod Michoski for 6 years since I moved to Texas and I love him!!! Jarrod is always…read morewilling to help, is personable and quick to respond (email and phone). He is very knowledgeable and upfront. I have stuck by him because he doesn't make you feel like just a client but someone who he genuinely cares for in terms of insurance!

Allen Pitts Agency has provided top notch service for my auto, home, life and medical insurance…read moreneeds. Recently added their Medicare supplemental policy with Carol Pitts providing expert guidance through the Medicare maze. I have been with State Farm 50 years, several agencies over 3 states. Very happy with Allen Pitts Agency. They are the gold standard.

Had the pleasure of being cared for by the Allen Pitts team. Auto, home, life, health, bank and…read moreinvestments - they can do it all in one place and bring the experience, passion and professionalism I expect. Our family has been with State Farm for 3 generations and this office is a great example why we have never switched.

Wanna hear something a bit cheesy?…read more I feel like I'm in Good Hands with Allstate. I know... regurgitating a line from a commercial from an Insurance company... I'm ashamed of myself. But it is so very TRUE. I've been with Andrew Rice and Allstate for a number of years, and I'm always more than pleased when I call up to his office with questions. I'm about to add to my policies with him (I have home, auto, & life), and it is directly related to the ease in which I can get a direct response from his staff and Andrew. I call up there, and the lady who answers the phone is obviously smiling! You can hear her smile. She is happy to help me and answer my questions. She walks me through everything I need to know about my new policy and I have at least 30 questions. Insurance made simple. I'm sure you can get insurance from a number of places, but I highly recommend if you are shopping around that you check out Andrew Rice and his staff. They are great people who alleviate any stress around an industry that can sometimes be confusing.

This guy is impossible to reach. No one ever answers the phone at his office. He doesn't return…read morecalls or emails. I finally had to file a complaint with the Allstate national office to cancel my home owners and auto policy Run away from this guy!!!!!

Working with Adam Miller was fantastic!!! He spent time explaining and giving me my options. We…read morefound the plan with the best coverage and saved me thousands. Thank you State Farm and Adam Millerp

I was very happy to experience an agent who takes time to educate and inform me about my insurance…read morecoverage options, demonstrates their dedication. And I'm glad that I had a positive experience with my auto and home insurance agent. I went to Fabiola Sears - State Farm Insurance Agent office to review my policies renewal documents and Fabiola provided valuable assistance by thoroughly explaining each coverage option, carefully going through them with me, and making adjustments based on my specific needs. Saving money is always a plus, and it's great that she was able to help me achieve that while ensuring I had adequate coverage. I certainly refer her office for all our insurance needs.

Personalized service that you don't receive anymore. Andrew's team is outstanding, always making…read morethings right.

mersedes was the biggest help! got our car insurance switched over from progressive, and she helped…read moreus save on our car and home insurance! she was friendly and a pleasure to talk to! thanks again mersedes !!!!!

They will put you in an inferior homeowner policy and then with major hail damage, the company…read morewould only pay us 1/8 of what all adjustors said it needed. We asked for help from the company owner and he said just call an adjuster. He couldn't be bothered I guess but he sure liked the commission off of our premium we paid. Come to find out this was a new company they were writing and they didn't even know the details of the policy and are now not using this company anymore for their clients homeowners policy. Did I mention we haven't heard a word from them to see how our claim has been going or our fight. We are on our own with absolutely no help or communication with them or from them. If you are smart, you will not employ them as your agents.

They allowed our insurance to expire, I do not have any sort of correspondence from them. Searched…read moremine and my husband's emails to confirm. They called me at 5 PM on a Friday and left a message after my husband spoke with someone TWICE, giving HIS contact info, once requesting quotes we never received and again to inquire about the policy being cancelled. We pay via mortgage payment- how was it cancelled?! The insurance company sent us a letter May 25 saying we were canceled- but told me our broker had it OVER a month ago! We had no idea. Apparently they're having office issues per what a unhelpful lady in office told my husband.. Do not use this company! If you have a broker to ensure you are covered, this is not the broker to go with