I have been battling psoriasis for 40 years and have seen several doctors without any improvement. A year and a half ago it worsened and appeared in places I had never had it before. I had always had some patches on my elbows, scalp, ankles, but now my hands and feet were involved and it was becoming incapacitating due to the pain of cracking and bleeding - plus the necessity to wear gloves 100% of the time. I was even starting to lose my fingernails. I wanted to avoid biologics, but after many, many topical ointments, creams, and vitamin A products I was running out of options. I was referred to Dr. Fu (Mason Dermatology Center) by my GP. The office is run very efficiently by warm, friendly gals and my wait time is never longer than 10-15 minutes. Dr. Fu always spends adequate time with me and answers all my questions. She asks a lot of questions and actually LISTENS to my responses. I feel as though she genuinely cares - a trait that so many doctor lack these days. After a couple of 'trial and error' topical occlusive treatments she started me on a new oral medication - not a biologic - that gave me terrific results. I had never seen such a turnaround in my psoriasis symptoms, but the medication was so very expensive I could not afford it. She and her staff worked tirelessly to fill out paperwork and forms to help me get prescription assistance. After about 4 months - my psoriasis was in complete remission, but my RX assistance was running out. Again Dr. Fu, with the assistance of her staff found a way to help me afford my medication by setting up assistance directly through the manufacturer of the drug. I've never known a doctor that would go to this trouble to help a patient stay on a medication. I am not exaggerating when I tell you that this experience with Dr. Fu and my psoriasis has really been life changing for me. Everyone involved with the office worked hard to make the difference. read more

My experience with Dr. Fu was about as far different - 180 degrees worth - from Sarah R.'s experience as you could get. After signing in I waited only 2-3 minutes before being called in to the examination room, where after being interviewed by their nurse about my general medical condition, Dr. Fu entered about 2 minutes later. I should note that Dr. Fu entered my examination room at my exact appointment time. After exchanging pleasantries about our respective families, weather, and vacation plans (leading to a very relaxed encounter), Dr. Fu began her complete exam. Having many moles I see Dr. Fu every 6-12 months on a regular basis, and she has always been upfront and open with explanations and answers to my questions concerning my skin. Dr. Fu conducted the exam in a pleasant and professional manner, and explained what had (or had not) changed since my previous exam, and pointed out areas that needed watching over the next months until the next regularly scheduled exam. The entire exam took only 10 minutes no time during which was Dr. Fu ever anything but very nice, smiling, and engaging. At the end of the exam she pointed me to the reception for check-out and payment, and this transaction went smoothly and rapidly. The receptionist then told me that I did not need to call them back for the next appointment as she said that they would call me in 10 months to set up the next appointment date at my convenience sometime within 11-12 months from now. Top marks to Dr. Fu and her practice for providing a professional and satisfying patient experience for me. read more

Terrible experience. 1) I waited for over an hour in the patient room. 2) I was dressed in a paper gown that ripped every time I moved. 3) When Dr. Fu walked in, she opened the door wide open from the hallway - she held up her notebook in front of my face so no one walking by the hall could see my face - but they COULD see me barely clad in a paper gown. 4) When she did the examination, she ripped the paper gown away from that part of the body until I was nearly naked at the end in a shredded paper gown. It was the most insulting physical examination I've ever experienced. 5) She spent less than 5 minutes with me, and when I expressed some concerns about some bumps on my skin, she said, "It's fine" and walked out before I could ask her to elaborate. I will NEVER return to Dr. Fu. Poor service, poor examination, non-existent bedside manner. I don't ask for much from doctors - respect and answers to my questions. Dr. Fu provided none of that. read more

I have been a patient of Dr Fu for several years now. I have always been treated in a respectful and friendly manner by all of the staff. As for Dr Fu herself, I can only say the best things. She always addresses any concerns I have and I always see her with in minutes of my appointment time. When I was concerned with some hair loss (which is agonizing for females) she called personally to discuss the results of a test she took to analyze the problem. She also caught skin cancer on my face which if not caught sooner may have resulted in some real problems. She also always finds something nice to say to me every visit. I know her expertise and education are unmatched. I would definitely recommend Dr Fu to any one. read more

I cannot say enough good things about Dr. Fu. From her knowledgeable and friendly staff, to her state of the art office and resources, Dr. Fu is THE dermatologist in the Cincinnati area to care for your skin. She combines her extensive expertise in all areas of Dermatology, both cosmetic and clinical, with genuine caring for her patients. If you need to see a dermatologist in the Cincinnati area do yourself a favor and visit Dr. Fu. I have rarely seen a doctor who takes the time to understand and address each patient's unique needs as she does. My only hesitation in submitting this review is worrying I won't be able to get in for appointments because she will be so busy! read more

Dr. Fu is an amazing Dermatologist! As for the other post about Dr. Fu; she was screening you so well to try to save your life from skin cancer. That is why she needs you to be nearly nude... Dr. Fu checks under your feet and all private areas because you can get skin cancer in an area that never is in the sun! So you should be thankful that Dr. is so detailed; because she is in the business of helping to save people's lives from skin cancer. Any Dermatologist that does not check every inch of your body for possible skin cancer is not doing their job; which is to protect their patients! Dr. Fu is also kind and has a great bedside manner! :-) Thank you, Pete read more

I have been a patient of Dr. Jan Fu for approximately ten years. She is always very thorough, as well as knowledgeable. If I do have to wait in the examination room, Dr. Fu always enters thanking me for waiting. Dr. Fu makes every patient her priority and never rushes the examination or the explanation. Over the years, I have had minor as well as major skin issues. I'm impressed that Dr. Fu keeps such detailed records. Dr. Fu has mapped every spot and dot on my body ensuring that she accurately monitors each for any change. I have the utmost confidence in Dr. Fu's talents and knowledge. read more

I have been a patient of Dr. Fu for over 25 years. She has saved my life by finding pre-cancerous moles on my body in places you would least expect to find them. She is very thorough, and has a good eye for assessing moles to be removed immediately, or she will mark a mole on my body diagram to watch for my next visit. I see her every 3-6 months. I highly recommend Dr. Fu as a very professional, personal, and extremely competent dermatologist. read more

Dr. Fu has been my dermatologist for almost 30 years. She is kind and caring about me as a person. She is on time and has saved me from melanoma and many other types of skin cancer over the 30 years. She even came in on the 4th of July to remove a large melanoma from my back. She is always concerned about the patient's comfort . When she was not available her staff gave me good care as well. I will miss her and wish her well in Henderson, Nevada. read more

I have been seeing Dr. Fu for about 7 years and have been nothing but impressed with her. I was looking for a doctor that was top of the field when it came to skin cancer, as years of tanning as a teenager have made me very nervous about every mole or anything suspicious that appears on my skin. Dr. Fu is very thorough at every appointment, listens to me, and is honest and upfront. I feel confident that I am getting top notch care! read more

I've been a patient for several years and I am very happy with the service I receive. Dr. Fu genuinely cares about my health and always takes the time to discuss any concerns I may have and gives me all the information that I would need. I never feel like she is rushing and that is rare these days. Highly recommend! read more