Worst service ever. Been customer at the Buena Park location for years before it closed down…read morerecently. Had appt at 9:00 for hearing test today and ear aide cleaning. Johny came out took our aides look at them said okay didn't bother cleaning or anything handed them back said okay there. We asked what a bout the hearing test, said he didn't have time to do it. Told us go to Costco's they can do hearing test and clean the sides. What ?? Why bother making an appointment confirming it and not doing it. Ridiculous!!

Initially the new hearing aids, me-energy RIC worked better than my nine year old hearing aids…read more Every time you go, you will likely see a different technician but this is not a problem as long as you keep track of your history and tweaks. I think this retail center is good if you have mild loss, but probably not for higher loss than that. Each technician will hold the h aid up to their ear. When you get a great technician, worth it if you can book again with them. But I've had issues with understanding people speaking for over a year and technicians can't fix it. Streaming and zoom calls are good but not great. I went for a consult elsewhere and found out if you can hear streaming or calls but not people unless they are in front of you two feet away- it's a microphone issue. I'll make an appointment at Miracle Ear since my h aids are still under warranty and let them know what I need fixed. I'll follow up on the review with the results

Met with Dr. Dekriek. Not only he was very friendly, but also a knowledgeable specialist who cares…read moregenuinely about his patients. Thank you!

Only Rating a 5 because I can't rate it a 10. Came with Dr. DeKriek for a hearing test but with…read morethe test had a very special criteria and Dr. Dekriek didn't say no to me even though it was something very new to him. He figured it out and continued to help me and was very detailed with the explanation for everything making it very easy to understand. His customer service is the best I've experienced so far and will definitely be coming back if needed no questions asked. You won't regret coming here at all

They need to give some classes on how to treat patients and be polite to the receptionist.read more

Nice place kind caring staff, Lisa lipe the audiologist took care of my requests and checked both…read moremy ears. Thanks to her results will get mailed to me

Took my father in law for a hearing evaluation. Very professional care and Monica Jaime was great…read more Speaks Spanish and had an excellent manner of interacting and addressing questions and concerns. Would definitely recommend.

Expertise! Caring! Clean surroundings ! Knowledge and professionalism! I met the most caring,…read moreknowledgeable, kindest hearing expert at Whittier hearing center. I am a healthcare professional of 41 years so I know what I'm talking about. Jessica Paz is the best person I've ever encountered to guide me through a new process. She's so confident, and at every single step made sure I was comfortable and knew what was going on. She was attentive to every single thing! When I met Jessica this was all new to me. She cared about my comfort, I had very little knowledge, she explained everything in a way I could understand. And I'm an old senior so I need a little extra encouragement and teaching. She even wrote things down for me, very reassuring! If you need to get your hearing checked, or equipment to do with hearing, Jessica Paz is your expert!

Dr.Thakkar was very kind to both my parents. He took his time to really explain things and was very…read morepatient. You can tell he knows his stuff. Very empathetic as well. He really took his time and really went over everything. He was also kind enough to provide many options to care for their needs. If you're looking for an audiologist, book him for sure!

I booked an appointment online for my mom and had to take time off work to bring her. When we…read morearrived, there wasn't even an audiologist there for that day. Apparently happened to others as well. No offer to reschedule, no call to make correct a mistake(?). Are these fake reviews? I don't care how good you are at audiology, if you can't provide some basic customer service and a functional scheduling system, it's just not worth it. There are many others to choose from.

Went to HearUSA to get a routine hearing exam by Kevin. He did an amazing job explaining the…read moreresults to me and going over the different products that could improve my life. Highly recommend this place if you are looking for good pricing and excellent care!

Excellent location. Lots of parking. Terrific audiologist and friendly helpful staff. 1801 W…read more Romneya is the correct address.

I honestly can't say enough good things about this office. I originally found them while bringing…read moremy daughter in for an audiology appointment, and from the very first phone call to the end of the visit, the experience was exceptional. Scheduling the appointment was easy, and every single staff member we interacted with was kind, welcoming, and genuinely helpful. The front office staff made us feel comfortable right away, and the audiologist herself was absolutely amazing! She was patient, knowledgeable, and compassionate. She took the time to explain everything clearly to my 12 year old daughter. It's rare to find a medical office where the care feels this consistent across the board, but this place truly delivers. I'm so grateful we found them and wouldn't hesitate to recommend them to anyone looking for an audiologist who truly cares.

1. Legal patient name is not the same as my name on Yelp as I do not go by my legal name which is…read morewhy I am not coming up with (just a first name) 2. I called and texted, did not get a text back like you said because the business does not use a texting feature. The address is correct. There is a small sign by the door that said "All Ears Audiology 115". I am not going to keep going back and forth. I understand it's frustrating, but it was frustrating for me to experience that as well. I understand if the appointment was accidentally deleted or not made correctly. But lying about it is not cool. I am sure this is a great doctor. But this is my experience.