Dr. Chacha is very welcoming and offers good advice for stuff like dry eyes and getting more from…read moreinsurance.

Owners are less interested to entertain you. Checkup was done in less than 10 minutes and no one is…read moreso much interested to show me the glasses if you want to buy one from there. It was good before but my last visit was not satisfying at all. I had my 3 prescription old glasses with me to make sure I get different frame this time but I left the office without getting any glasses even if my numbers were changed. No proper explanation of my eyes evaluation. Not a single question like "do you have any other problem/issue with your eyes or vision?" Less then 10 minutes and handed me over the new proscription paper and done. Even if there was only one person there at that time which was me. No other patient was there. I want to buy glasses from there but I thing now I will use the proscription and buy it from somewhere else where people are interested to show me some frames AT LEAST.

Dr. Chokshi is a smart and knowledgeable doctor with a gentle demeanor. The staff was also helpful…read morewith selection of frames and appropriate lenses for my needs. My husband and I have been patients of Dr. Chokshi for 5 + years now. We followed her from her previous office where she worked and now to her private practice. Excellent care.

I had been a patient, left and came back. New doctor, new experience. Signed in, did my forms, new…read moreprocess which is a little more expensive and not covered by my insurance eliminates the need for dialation which is a definite win in my book. So glad I came back! Very happy with my experience!

Refused to give me my own medical records. They told me they were on the patient portal and they…read morewere not. When I told them they were not on the portal their response was because my prescription was expired. I told them yes, I know I have a new appointment elsewhere today and need to bring in my old prescription. The girl who answered the phone had the most attitude for no reason saying they followed the law and handled things the legal way and I had to come in in person to get them. I explained I was not in the area and I asked to speak to someone else. The second person I talked to then offered to just fax my old prescription over to my new doctor. Why wasn't this option given by the first girl? Because she was a raging bitch who was intentionally being unhelpful. This is the second issue I had with this place. I went for an eye injury and they processed my card. Then they started to harass me saying I never paid. I literally watched them swipe my credit card. The doctor also smells like cigarettes. Don't go here unless you enjoy being treated like shit.

I've been going to Harleysville eye associate since 2021 and my experience has been roller coaster…read more With my first several pair glasses, I've always had to bring back due to lens not properly made to my prescription and had to get them send in redo under warranty. More recently 2025, they did it again. At the office, vision appeared to fine at first but after a week using at work, I've notice couldn't focus on monitor and during presentation on wall flat monitor. After explaining to them, they said the place that makes lens didn't do good job with correction. So, I've patiently waited another 2 weeks to get my new glasses back. After that fiasco, glasses was perfect but then the frame broke. It was AllFlex listed $130 which my company eye plan covered cost. The hinge decided to slide out one day during normal usage. They replaced it no question ask with one in store. 6 weeks later, I was on vacation and same thing happen frame. End up having to super glue to get me through vacation and then paid them another visit. I was so disappointed and ended up paying additional 110$ for upgrade frame. One thing to note, this place doesn't carry many quality frames, like Lens Crafter and alike. They're small outfit and feel frame cheap and overpriced even with insurance. I don't recommend this place and will look for elsewhere come next year. I think gave them enough tries and chances to improve but don't see it. Don't need headache, prefer my glasses done right first time. I've paid good $$ for service and overpriced frames and not getting quality. Don't need apologies and we'll make it right for you; that's just all fluff talk.

Skip the mall and come here if you want superb lenses, frames that compliment/fit well/feel great…read more Or, if you have a specific frame you find somewhere else, they can even turn a pair of trendy readers into your favorite glasses. Very talented craftsman.

Mark always helps me find the perfect pair of glasses. I will never go back to the eyeglasses store…read morechains again.

This has been my eye doctor for years and even as the staff changes the quality stays the same…read more It's not just for glasses and contacts but also for real medical problems with your eyes. Thery are good, fast and have good hours to get to so when that crisis comes up, this is the place to go.

I went there out of sheer desparation. I had just had my eyes examined elsewhere and the sales…read moreperson at the competition was unhelpful! Well there loss! It is going to be worth my time and money to drive the 45 minutes to Lansdale for my new glasses and exam location! Debbie was phenomenal! She listened and shopped for me and presented me with plenty of choices. In the end I purchased two pairs of glasses, a regular and a sun. I can't wait I will be able to drive and see in comfort!

Dr J Lim knew off the bat after 3 mins of observation what my kid suffers from. It took another…read moreoptometrist about 12 mins. She recommended a surgeon who is excellent for kids. I have a very happy kid who has excellent sight with specs recommended by Dr Lim. I have been going to Dr Lim last one year, excellent staff and beautiful location always a helping hand

I had a very disappointing experience with this office. While Dr. Lim is knowledgeable, the overall…read moreexperience at her office is overshadowed by terrible customer service and billing issues. The new front desk staff member, an older gentleman, was extremely rude and unprofessional. When we raised a legitimate concern, he responded by mockingly pretending to cry in front of my face (yes, seriously). When I called him out on this behavior, he couldn't even look me in the eye or apologize. It was the most immature interaction I've ever had in a medical office. On top of that, the office appears to overcharge, and getting in contact with anyone is extremely difficult. Calls often go unanswered, and resolving billing or scheduling questions becomes unnecessarily frustrating. A healthcare office should treat patients with professionalism and respect. Unfortunately, despite the doctor's clear expertise, the front office experience makes it difficult for me to recommend this practice.