I was measured and fitted for a tuxedo on March 30 and was scheduled to pick it up on May 27…read more When I arrived at the Danbury store at approximately 5:00 p.m. on May 27, I was told that my tuxedo had not arrived. Since I was leaving town the next day for my son's wedding, I called the store again on May 28. They still did not have it. I asked if the tuxedo could be shipped directly to the hotel where the wedding was being held, and the store agreed. On May 29, while checking with the hotel about the shipment, I received a text message from the store stating that my tuxedo was ready for pickup. I called to verify and was told that my tuxedo was indeed at the store. The package sent to the hotel arrived later that day. Because of wedding events and the rehearsal dinner that evening, I did not open it until the morning of the wedding. Unfortunately, it was not the tuxedo I had ordered and it did not fit. After learning that my actual tuxedo was still at the store, I requested that it be shipped overnight to another address. I was assured it would arrive before the wedding. Instead, it arrived later that afternoon, after the wedding photos had been taken and the ceremony had already begun. In the end, I received two tuxedos, neither of which I was able to wear. I returned both and was ultimately given a refund. This experience was deeply disappointing given the importance of the occasion. This was my son's wedding day--a once-in-a-lifetime event for our family. Unlike many other situations, there was no opportunity to reschedule, repeat the day, or recreate the moments that were missed. The wedding photos will last a lifetime, and unfortunately they serve as a lasting reminder of what should have been a simple and reliable part of the day. For customers renting attire for a wedding or other time-sensitive event, reliability is just as important as fit. Based on my experience, I would strongly encourage having a backup plan in place well before the event.

OK, so I go in there for tuxedo first jacket was a little tight after measuring me. The second…read morejacket was perfect. The shirt was perfect. The shoes they gave me were perfect. The pants we had to order he said come in a week and it did come in in a week and I didn't have to get them altered. Everything was perfect. Thank you very much. I definitely recommend this place they have a lot of other stuff Thai shirts suits pants.

Macy's a store you can depend on. They have departments which serve the whole family-men's, women,…read morechildren, household and cosmetics/perfumes and cologne. The store is well maintained and organized. I found the employees to be rather helpful as well. They have 3 floors of different areas to shop, they even have a Macy's backstage which offer deeper discounts on items.

I had a frustrating experience at Old Navy. I bought 5 items, but I was overcharged because two…read moreitems were added twice. My total came out to $80 when it should have been around $50. When I went back to the cashier, she told me only one item would be refunded. I had to explain again that there were actually two duplicate charges. Only after insisting, she checked again and finally processed the correct return. The situation was confusing and embarrassing. I hope staff can be more careful and pay better attention when scanning items.

This is such a beautiful store with really nice staff. Jessica was so kind and helpful. The store…read moreis clean. It's on the lower floor of the Danbury Mall. The they used to have only men's clothing but now they have women's clothing, too. Look for their sales. You can get some things at great prices. Highly recommend this place.

Julian was beyond helpful with a special sized coat that was the last one in stock. He was able to…read morekeep it aside for me and then allow me to call back for payment and special shipping instructions! What great customer service! Thank you Julian, I will be back! -Nick

Great clothes great staff and customer service. Knowledgeable polite much more sophisticated than…read moreother stores. staff also educated sales are phenomenal 2 suits for $1499. Each suit is $1299. Great place for quality clothes and professional staff

#epicfail I waited over a week to have my new Vans sent from Danbury Mall to West Farms Mall I get…read moremy new shoes to find out they sent 2 different sizes...West Farms called Danbury and told them to hold my correct shoe there, I drive 2 1/2 hours to Danbury to find they've sold my shoe (so another mixed pair is out there). So, I go back to West Farms, since they couldn't help me in Danbury and finally got my mismatched shoes returned and now a new pair should be coming in another week. They wouldn't apply express shipping. Now I'm stuck using the shoes on the right (which aren't even mine) because Vans wouldn't help me out by letting me get another pair of shoes with some kind of discount for all the trouble, delays, and 6 hours of driving. sent an email to customer service, maybe they'll do something to help. #vans #fail #badcustomerservice #noshoes #socialmediahelps

Every so often I buy my wife a gift and for the last year or so I have been going to MK in the…read moremall. Every time I have been personally assisted by an excellent Assistant Manager named Christina who goes above and beyond in assisting me with my purchase and always delivers 100% customer satisfaction. At this point I'm regular there and I wouldn't go anywhere else. You have me for life and I will definitely recommend this location to all my friends and family. Keep up the great work team MK, thank you.

If I could give 0 stars I would. BIANCA, the store manager was extremely rude and I cannot use the…read moreother words to describe her on a public site. She was wonderfully helpful and friendly until she heard it was an exchange. Her demeanor immediately changed. She was condescending and had a huge superiority complex going on. I see this isn't the first complaint against her for basically the same reason. If Michael Kors can afford to lose customers, feel free to leave her in place. However, myself and my daughters have been MK customers for years, but they just threw away 3 loyal repeat customers. We won't be going back.

My four friends and I drove over an hour away to Danbury to check out Primark. I have never been…read morehere before, this is the only location in Connecticut. Primark is an Irish retailer of affordable fashion for men, women and children. Other locations also carry home items, but not the Danbury location. They are very popular across the British Isles as well as several countries across Europe. The Primark in Danbury is part of the Danbury Fair Mall, the good news is you can access it as its own store, no need to go through the mall. This store is massive, there were so many shoes when we first walked in. There's hair accessories, purses and other small knickknacks. The clothes aren't super organized. The hangers are marked with various sizes, but they are actually all random sizes hung on random hangers. This was everywhere, same with the shoes. I am a bit selective when it comes to clothes shopping, I prefer my items to be mostly cotton. Cotton items were difficult to find or non existent at Primark. We spent two hours here and all I found were two items. Keeping in mind that they are a fast fashion retailer, the quality isn't always there. Loose strings, uneven stitching, unavailable sizes are all a part of the gamble. The wait to access a fitting room was surprisingly fast and efficient. The line to check out was long but moved fast, due to several open registers. I'm glad I experienced Primark, while they aren't for me, they might be for you. Marshalls, Target and Amazon are more accessible for me.

I love the selection of clothes. I can find from comfy to formal wear. For how inexpensive…read moreeverything is the quality is not bad at all. I've shopped here many times and the clothes lasts. The store is always busy but still kept in order. The lines can be long but move pretty quickly. This is one of my go to stores.

I purchased a blazer here. I attempted to return it the same shop but was told I couldn't return it…read morebecause it had been worn. I only put it on in front of a mirror but apparently it shows signs of being worn from just that. The clothes here is foreign made unk masquerading as elevated fashion, built to last very few wears. In contrast, my blazers I purchased in the same price range from other shops, Brooks Brothers or LL Bean have lasted at least a decade and look better. For the same price, I would recommend nearly anything else. The rough difference between the clothes here and something you'd find in Target or Walmart is just the price.

I refuse to shop here anymore the girls that work thete at the register have a stuck attitude I…read moredont understand why thete even working there if there going to act unprofessional and lose customers