The doctors are very good and professional and treat you as family…read more Dr Justin Cecil is a PA but is very good and can do alot of things that you would think you have to do at a specific place

They have become WAY too busy. Why have a PCP if you can never see them. If you call for a sick…read moreappointment they quote 5 days out. How is that even reasonable? Corporate America has taken over the medical field and it is not in the best interest of the consumer. You feel rushed when you can get an appointment. A huge group like the one at Deane hill/Northshore only has 3 doctors on staff this week. That is extremely poor scheduling and time management. And it's not like you can find any doctor in town that isn't part of a huge corporation anymore.

Awesome doctor. Knowledgeable and a great guy to talk to. Highly recommend.read more

My husband was taken here after collapsing for no known reason. The doctors and nurses were…read morephenomenal. They did everything they could to help my husband recover and find out what caused the collapse. Everyone we met explained everything they were doing and why, and patiently answered all our questions. Yes the ER was crowded and the wait to see him long, but that was a small price to pay for him ultimately leaving the hospital healthy again a week later.

Really just stay away, the facility is poorly maintained. The policies and procedures for patient…read morecare are poor and dirty cause infections twice already with my wife. There ER is extremely short staffed or horribly run possibly both and they do not care. God forbid you question them on anything, the ignorance you receive from those fine nurses WOW. I called and asked were my wife was after I walked to get the car, went up for flights, waited 6 cars to get out, drove to the flag circle and tehn waited 10 minutes so I called and asked were my wife was and JESSIE the #$%^& started a fight. You would think in 20 minutes a human being could push one woman 500 feet in wheelchair, you would also think wen you ask the question you do not get a condesending #$%^ on the other end. Amazing 8 - 10 nurses and staff can sit and talk about there days, lifes and everything they did last night but not one can push a wheelchair. Lazy, dirty, the same garbage sat on an elevator floor for 3 days when my wife was inpatient. My wife (with cancer in chemo) was septic and spent over 12 hours in ER, over 5 of those no one even helped her. To be clear my wife has been a pediatric oncology nurse for 29 years, the lack of protocols and cleanliness is disturbing.

Dr. O'Brien had a terrible bedside manner. He spoke over my wife the entirety of our visit then…read moreproceeded to shame us for for not having an MRI for an issue that is about 2% chance of our daughter having, which every other physician we've seen has advised against the MRI. We actually tried to get the MRI and were denied by our insurance. I would never recommend this practice to anyone. We also waited for an hour to be seen. Clown.

I brought my 2 month old baby in for a potential sty on her eye, they did an eye exam & dilated her…read moreeyes. they ultimately decided it was a hemangioma & that she would need to start a blood pressure medicine & informed me that she will need to have bp checks done either by her primary care or a cardiologist- i reached out to her primary care after the appointment to help speed up the process (which Dr. O'brien recommended me to do). Dr. O'brien has stated to her primary care's nurse that "i jumped the gun" & then proceeded to never prescribe her medicine, nor return any phone calls to her primary care, her cardiologist, or me regarding continuation of her care/treatment. we have since went to a different ophthalmologist. i am extremely disappointed in the care my child received as it is completely unacceptable to go ghost on your patients & their needs. i would not recommend this practice to ANYONE, as they clearly do not provide adequate care for their patients.

First time seeing Mr. Gauslin today since my other doctor has left. I was nervous but I had an…read moreamazing appointment and he spent the time needed to properly address questions I had in my appointment. I appreciate his time and listening to everything I said and for helping me find the proper solution. Will definitely bring coming back to see him again!

I have been a patient of Dr. Rebecca Jackson since 2010. Given that I spend half of the year at a…read morevacation home on the west coast I am only in the Knoxville area half the year. I have not needed my primary Dr. Jackson in close to 3 summers while here, although have seen several orthopedic Doctors, GI and cardiologist. I returned to the area for the summer and soon became quite ill. I called Dr Jackson's office to get in to see her for what I thought might be bought of Acute Diverticulitis. The woman that answered the phone said that since I had not seen Dr. Jackson in close to 3 yrs. I was no longer her patient and would need to be seen as a new patient! The woman said she would talk to Dr. Jackson and call right back. About 4 hrs. later we called again and a different woman answered and in describing the earlier call she also said she would talk with the Dr. and call right back. Meanwhile, I was in terrible pain for that whole period. I never did get a call back and still have not 1 week later. I went to the ER in Lenoir City and was diagnosed with Acute Diverticulitis as suspected. I think Dr Jackson and her staff dropped to ball are unprofessional and obviously did not care about all the years I saw her. Pretty sad!