I went on a follow-up, to see how I am doing with my arthritis etc...and monitor its progression…read more Giving the nurse practitioner (Tiffany Steelman) 5 stars... But the long blonde headed woman who check me in was abrupt, and not professional. Without eye contact handing me over to someone else. Tiffany Steelman NP, is very caring, knowledgeable, and makes you feel relaxed by truly listening. No question is NOT answered. And she let my hubby in to ask questions, and it's comforting.

My only problem is that they are part of a large Healthcare organization and they used my cell #…read morefor a reminder to the tune of 3 times a day within the last week. And once or twice a week the week prior. During my visit I told the receptionist who was extremely nice but told me they have no control over them

Dr G is an excellent Rheumatologist Dr and there are very few in Knoxville! Just make sure you…read morearrive on time!

Sadly, this specialist office has gone the way of many before it, the patient is an object and no…read morelonger a person. No longer is the patient allowed to be in charge of their healthcare. If you follow the treatment plan they want you to, you will remain in their good graces. They give a little allowance for your own concerns specific to your case, but have very little tolerance to do so. They won't hesitate to make you aware that they are in charge, that you are not, and you have to do what they say. Anyone seeing a rheumatologist is usually suffering from chronic pain or an autoimmune condition causing pain as well as other problems. The individuals that elect to work in this field need to have a tremendous amount of compassion and the ability to listen to the patient. I found this office, the clinical staff and the administrative staff are lacking in this necessary attribute. The worst of them being the doctor. They want to compartmentalize your care and if it's not specific to their "wheelhouse" , then they don't want to touch it nor do they care to even hear about it. But the human body works as one, and sometimes these paths need to cross. They can't handle that and they won't handle that. If you dare push back, they will fire you from their practice and they won't think twice about it. I have no doubt that there are good providers that work under this office, but I have not met them or experienced their quality care. They have lost sight of the goal. I don't know if they're trying to accommodate some mold or some grant requirements but they are running a team of bullies. Now, if you want to fall in line and be a good little robot, then they'll be tickled to death to work with you, but you're not allowed to have an opinion or anything remotely close to one. Do not dare to stand against them! If you need specialized care, do not go here! you will not get it. You will be dismissed! Do not go here if you need compassion and empathy and patience for your circumstance. They will disappoint you! You will be dismissed! It shows that the staff there have spent little to no time dealing with an ill patient, in the midst of a flare, bedside in an inpatient setting. They like their ambulatory, walkie - talkies. not even low maintenance, they like no maintenance. Don't have a crisis. Don't need an immediate response on ANYTHING. They are not urgent care! Nor anywhere close to urgent care! Dont need them because they don't need you and they'll tell you that proudly. You will be DISMISSED! They have a checklist and an order of operations, and they will go by that list and you will as well or they will fire you. You may have clinical documentation of why you won't fit that mold and that you need exemption and exception. They will fire you and YOU WILL BE DISMISSED! It is apparent what they are doing is old fashioned bullying! No one should enter their doors as a new patient without being fully aware of how they are about to be treated. It is inhumane and so opposite of the hypocrite oath. And I will just say shame on WBB for supporting your OFFICE MANAGER who told me I had no rights as a patient! The state of Tennessee would disagree with you! I'll never believe that this office ever looked at my complete medical record and even if they had it, I don't believe for a moment they read it. I don't think they were prepared in this slightest for me to be the exception to the rule and the fact that they have no tolerance for that shows in how I was treated. They will fail you! And FIRE you. They will be offended and leave you in the lurch. It's disgusting but true. Be very careful. Exceptionally careful. I attempted to be open minded ever since my very first appointment. Outside of being told I have "PTSD" and to "see a therapist", that is the most recognition that I got that I might be different from all the others. Saying that didn't change their approach at all. In fact, this doctor seemed annoyed about my affliction and has ever since made me feel like I was doing something wrong.. They don't try to help or do they even attempt to get you help or anything to assist you. But they push, and then they push harder, then even harder for you to make the changes that they want. The doctor rules at this practice!

Dr. Smith used to be my Rheumatologist a few yrs ago. When he left Blount I was devastated. When I…read morewas able to seem at TN Direct Rheumatology I was so happy! He is very caring and takes all the time to listen and get to know you and your family! I can not recommend him enough!

Dr. Brett Smith is unlike most of the other doctors I have worked with. He truly cares about me and…read morecontinuously works to help me. As my rheumatologist, he takes the time to listen and help me with any and all health issues I am having. He even picks up on things that my primary care physician does not. I am pleased that I can now utilize him as my primary care physician. I trust that Dr. Smith has my best interests at heart.

I'm completely satisfied with the docs and my advanced practice nurse. My only complaint has been…read morecalling the office and the phone ringing for a long time before anyone answers. Twice I've called in the past 4 years, been put on hold and left on hold because apparently the office closed for the day. There's also a small privacy issue with the sign-in form where you must write your birth date. Often the next few patients who sign in can view this private information. Why not just the last 4 digits of your phone number along with your name, arrival time, doctor name and the general reason for your visit?

Went there for a pre-employment drug screening today, not only was the women entirely rude. She…read morealso expected me to piss in a cup while she watched!! Im 42...I've done over 20 drug tests in my life for new jobs.. and NEVER was someone in the bathroom with me..this is NOT a probation piss test,..it was incredibly intrusive and unprofessional. if i was female and this was a male staff expecting to watch, there would be a lawsuit.

Great place to have a physician. My doctor was not in yesterday and I saw the Nurse Practitioner,…read moreNikki. She was very thorough and professional. Highly recommend Summit!

after moving here, care was not as good as my previous place. they told me to get an appt at a…read morewalk in clinic inatead of seeing someone or doing a take health appointment. that is with myself and 2 sick kids at home :( very disappointed

A very pleasant doctor who listens and asks many questions. On our first visit he took extra time…read moreso that he would have a good overview of my husband's health history. The only reason I am not giving his office a 5 star rating is that before you can make an initial appointment, the office/doctor needs to review your health files to determine whether they "accept" you as a patient or not. Obviously we were accepted and I was able to take my husband in, and we were both very pleased both with the office staff and with Dr. Collins, but were off-put by the acceptance requirement.

Dr Lauren Cline is wonderful Internist. She allows plenty of time to ensure that all of your…read morequestions are addressed. There is never any feeling of rush. Her nurse, B. J., is always available by phone for consultations.

Doctors Robinson-Harris, Dr. Turner and Dr. Bishop provide top notch medical care. They are very…read moreknowledgeable and listen to all your questions and concerns. Their staff is friendly and accommodating. The location is easily accessed and has plenty of parking.

Terrible follow up. I was very sick, it took 4 days to call me back and by then I was in the…read morehospital. Takes 6-8 weeks to get an appointment with a provider. Yesterday a manager returned my call and she was extremely rude and wouldn't even let me finish a sentence. Do better!!!

Nothing bad to say about Dr Pardue. The office staff and level of care from student/ junior…read moredoctors is abhorrent.