I was so impressed by this Clinic! Every single member of staff went above in beyond in every…read moresingle aspect. They made me and my very nervous German shepherd very comfortable. They are extremely patient, kind, and thorough. After having some bad experiences at the vet, I am so grateful for All-Star Vet!

They have an amazing staff/ team that almost always has availability for my pets and always follow…read moreup with genuine care.

From start to finish, every single person I came into contact with at this practice was amazing…read more The secretary was so calm and reassuring on the phone and the doctors were thorough, kind, and efficient. I'm so grateful and pleased to know my dogs taken care of in the middle of the night 24/7/365. Thank you ALL.

If you have any other option other than to take your pet to MedVet save yourself the heartache and…read morego somewhere else. We took my dog in after he was in a fight. He had a large, deep, bleeding gash on his back. After waiting for more than an hour to be "triaged" we complained that our dog was actively bleeding and no one had been by. They came quickly after that and said they would keep him for the night and he would be ready by 6am. Fast forward to 7am I still had not heard from them so I called and he had not even been treated yet. In fact, he was not ready to be picked up until 2:00. It took them 17 hours to stitch up his gash. I get that emergency medicine is unpredictable and they were probably busy with emergencies much worse than mine. However 17 hours and $1300 later I finally have my dog back and NEVER ONCE TALKED TO A DOCTOR. Only techs and front desk people. Unacceptable. I could have driven to Chicago and back and it would have taken less time and I'm sure I would have had better communication. There is really no excuse or explanation that warrants the lack of communication and the complete absence of communication from the doctor. Do better for your patients and the people who are worried about them.

We have recently relocated to the area and needed timely help with a reactive dog. From the first…read morecall through the first visit the staff was spectacular. My dog is 7, had the best visit of his life and I wanted to hug all the staff. We are so happy to found a perfect fit.

Super rude receptionist. They only care about the money at this place, not your animals. If you…read morecare about your animal I would stay far away from this vet. The receptionist are the worst.

i brought a ct that was inrenal failure to this hospital and even though there wasn't much that…read morethey could do, the staff treated my cat and my family with the utmost respect. At a very dire time, we felt very comfortable with the staff especially the veterniarian.

My dogs always end up hurting themselves at the most inopportune times. The Purdue Small Animal…read moreHospital is always available for them. It isn't cheap - the intake fee is $160 just to get an evaluation. But, I have found the service and care to be excellent. Bart has become a regular, so we joke that there will be an examination room named after him...

We have been going to Noah's north for more than 14 years when we got our first puppy from uncle…read moreBill's. Their first location was walking distance from our house and they continued to give reasonable and cost-effective care. Our first dog lasted 14 years in their care and when his tumors caused him to fail. The emergency clinic was compassionate and caring. The facilities are clean and well maintained. The staff it handles our dogs perfectly. The staff and the dogs are always calm and will be behaved. They offer reasonable options for care based on the dog's age health, etc. they aren't pushy. In total, we've had four dogs and a good relationship with Noah's North.

Our pup was older (15 years old) and one day began showing stiffness in his front leg. At first, it…read moreappeared mild -- possibly a sprain or minor injury -- but it progressed into a noticeable limp. When there was no improvement, we scheduled a veterinary appointment as soon as possible. We went to Noah's trusting their professional opinion. The vet recommended X-rays and keeping him at the clinic for several hours. We reluctantly agreed. When I returned later that afternoon to pick him up, his condition was dramatically worse. He was barely able to walk and was dragging his leg on the floor. The staff minimized this by saying he was "just sore" and needed rest. I was shocked and devastated. His leg condition after the visit was significantly worse than when we dropped him off. From that point forward, he struggled to stand to eat or drink and rapidly declined. At night, he would wake up crying in pain while trying to move in his sleep. Given his age and existing cancer diagnosis, our family made the heartbreaking decision to let him pass peacefully. We chose to take him to a completely different veterinary clinic to do so. I will never return to this clinic and do not recommend trusting them with your pet. Our experience resulted in far more suffering than relief during our dog's final days. Edit: Correction -- he was dropped off early in the morning and picked up later in the afternoon (not overnight). This is the same location where X-rays were performed (address shown in attached paperwork). Names will remain anonymous. This incident occurred last year, and our dog has since passed. Reopening the situation would not change the outcome or bring closure. I am sharing this based on our experience at the time of care for awareness purposes.

Great facility. Quickly got in. Staff very nice and explained everything. Clearly went over pricing…read moreprior to doing anything. Doctor was very kind and thoughtful and prescribed meds and a treatment plan that worked well. She even sent me a text the next day to check on how my dog was doing, very caring touch.

There is no way you run an URGENT care hospital with just one doctor. Sat here for 2 1/2 hours…read morebefore they even looked at her. Then waited another hour and a half for treatment. And that was after multiple requests to do something. How do you not do quick 'rounds' to check on the status of the animals brought in?? This is unacceptable and we will definitely not be back. I asked them to do a fecal test and I was charged for one, but I question whether it was even done. No official test results... just that the test was negative. This was the Michigan road location in Indianapolis.

I've been going to Dr. Clayton for years. I foster, dog sit and have three dogs of my own. So…read morelong as the care you need is relatively simple and your animals are healthy, the office seemed great. However, when the time came that I had two very sick pets, I had a horrible experience with the care, diagnosis and customer service at this office. I will never recommend somebody go there again. I took my dog, Sherman, in Monday morning, as I knew something was seriously wrong. Sadly, they misdiagnosed him and sent Sherman home with Pepcid; but offered to keep him for observation. Given that they had just evaluated Sherman, I didn't feel it was in his best interest because he would not be able to get decent rest while they "observe" him in between appointments. They already knew he had been vomiting and not eating. Two days later, Wednesday, nothing had changed, and Sherman was considerably more ill and with a fever. I brought him in, they took his temperature, did a blood draw and offered to keep him to "observe" again. They had no explanation of what they would do differently other than wait for the blood panel to come back. I knew lying in a cage at the vet office would only cause him additional anxiety when he was already very sick. By Thursday, my other dog, Maisie, started falling ill. The Clayton vet could not fit me in until Friday later in the morning. I called earlier that Friday and spoke with a technician, to try and understand what they were going to do differently. Suddenly, Dr Anne Clayton came on the phone and started berating me. After remaining silent while she went on a rant for 2 1/2 minutes, she ended the call by telling me to go to another vet. There I was on a Friday morning, now with two very sick dogs, looking for a new vet. Thank God for All Star Veterinary in Westfield! Absolutely amazing! They fit us in immediately, repeated the appropriate bloodwork and started my dogs on the antibiotics they needed. It was dicey over over the weekend as I had to hydrate both dogs with a syringe until the antibiotics kicked in. My first dog had a much longer road of recovery given that he had gone so long before receiving proper care and medicine. After the weekend, I texted Clayton Vet to see if they would bare any responsibility for what had taken place. I understand that sometimes we have bad days or mistakes happen. Instead, he responded defensively, stating he listened to the recordings and that he was inactivating my account. I understand his desire to back the other veterinarians at that office. But he could've responded simply with, "We had a lot going on at the time. Sorry if things slipped... how are the dogs doing now?" After years of a business relationship, and sending them many new clients, it is disappointing to say the least. My dogs almost died as a result. Dr. Clayton told me that he had a recording of the call - I strongly encourage him to post that recording for others to decide for themselves. What's a shows an additional testament to their ignorance and customer service is how they continue to advertise on their Yelp page. They're actually using a picture of MY dogs, standing in MY front door to promote their business. See below.

I highly recommend Clayton Family Vet! I have always had a fantastic experience. Whether it be…read moreemail, call, or in person. From front desk, to techs and doctors. Everyone here is wonderful to work with. I would not trust anyone more with my zoo of animals!