I called ahead and let them know what the situation was with our dog. They were able to meet us at…read morethe car and get a gurney for our dog. We got checked in and seen by the staff quickly. Our dog got X-ray done and blood work. They sent a text with the plan for treatment and bill. We paid through the link sent. VEG offers snacks, drinks for waiting customers. The staff operated in a quick, professional manner and were able to help our pup out. They also sent all the information to our primary vet. We were stressed out , but they made the situation better and we are glad our pup is recovering well.

I wanted to love VEG. I called ahead to let them know our newly adopted rescue dog is anxious at…read morethe vet. We were warmly greeted and shown into a private room, which I appreciated. Unfortunately, once we met with the clinical staff, the interaction did not go well for our dog. Their approach seemed to increase his anxiety rather than help settle him, and the situation escalated to the point that I decided to leave without having him seen. I called another practice right away, explained that our dog is fearful at the vet and that we had just had a very difficult experience elsewhere, and they still agreed to see him. The difference in handling was significant. They spoke kindly to him throughout, got down on his level, used petting and treats to help distract and settle him, and had two team members participate in the exam. His anxiety diminished significantly, and he was able to receive treatment. Vet anxiety is a new experience for us, even as 30+ year pet owners. I'm sharing this because VEG has a good reputation and we have received good care with another pet. But owners of anxious or fearful dogs (or pets in pain who may not be acting like themselves) should ask detailed questions in advance about handling approach and comfort working with behaviorally challenging patients.

I was so impressed by this Clinic! Every single member of staff went above in beyond in every…read moresingle aspect. They made me and my very nervous German shepherd very comfortable. They are extremely patient, kind, and thorough. After having some bad experiences at the vet, I am so grateful for All-Star Vet!

Trigger warning: pet bereavement…read more We are newer to the area and had went to a vet on Springmill but I didn't care for his bedside manner towards my cat. Anyways, Lilly Vanilly (Lilly) was always food insecure. She was a dumpster kitty that was weaned way too soon. She became obese and had some health problems because of it. Last month she became constipated. She would strain and cry. We attempted all of the things. Pumpkin, forcing fluids, high fiber wet food. We made an appointment and they got us in the same day for a ROUTINE appointment. They didn't charge for an ER appointment which I appreciated. They took X-rays and Lilly needed to be deobstipated. I left her there for the afternoon. The initial deobstipation didn't work. The second one a few days later worked much better and she seemed like she was getting along much better. Back to her normal self! Fast forward a week later and she was just not doing great. She had to go to the kitty ER in Indy and stayed for a day. Anyways long story short they fixed her once again. Temporarily. We lost our poor girl today. I'm not sure if it was the constipation or the fact that she may have had an obstruction but her last month of life was heartbreaking. All-Star was incredible through the entire process. Seeing these comments about how expensive it is has been strange because I feel like the cost of services is on par with any other facility but the staff here shines! Even follow up texts to ensure things are going well. Yesterday I made an appointment for 0800 today because she stopped eating and began exhibiting signs of generalized weakness. Lilly didn't make it to her appointment. She passed about 7am today. I still brought her in, but a different kind of appointment. We made the decision to get the personalized cremation where they return the ashes in an urn of your choice. They also allowed me to take paw prints which I turned into art. They'll do much better prints for me as well (I'm not a professional paw print taker, but I love to paint and Lilly would always kind of just sit and watch while I create. I'm glad I had supplies with me today) anyways. As sad as this story is I still have two cats as patients and I'm very impressed with the care that we received.

From start to finish, every single person I came into contact with at this practice was amazing…read more The secretary was so calm and reassuring on the phone and the doctors were thorough, kind, and efficient. I'm so grateful and pleased to know my dogs taken care of in the middle of the night 24/7/365. Thank you ALL.

If you have any other option other than to take your pet to MedVet save yourself the heartache and…read morego somewhere else. We took my dog in after he was in a fight. He had a large, deep, bleeding gash on his back. After waiting for more than an hour to be "triaged" we complained that our dog was actively bleeding and no one had been by. They came quickly after that and said they would keep him for the night and he would be ready by 6am. Fast forward to 7am I still had not heard from them so I called and he had not even been treated yet. In fact, he was not ready to be picked up until 2:00. It took them 17 hours to stitch up his gash. I get that emergency medicine is unpredictable and they were probably busy with emergencies much worse than mine. However 17 hours and $1300 later I finally have my dog back and NEVER ONCE TALKED TO A DOCTOR. Only techs and front desk people. Unacceptable. I could have driven to Chicago and back and it would have taken less time and I'm sure I would have had better communication. There is really no excuse or explanation that warrants the lack of communication and the complete absence of communication from the doctor. Do better for your patients and the people who are worried about them.

We have recently relocated to the area and needed timely help with a reactive dog. From the first…read morecall through the first visit the staff was spectacular. My dog is 7, had the best visit of his life and I wanted to hug all the staff. We are so happy to found a perfect fit.

Super rude receptionist. They only care about the money at this place, not your animals. If you…read morecare about your animal I would stay far away from this vet. The receptionist are the worst.

My dogs always end up hurting themselves at the most inopportune times. The Purdue Small Animal…read moreHospital is always available for them. It isn't cheap - the intake fee is $160 just to get an evaluation. But, I have found the service and care to be excellent. Bart has become a regular, so we joke that there will be an examination room named after him...

Senior clinician at PUVH ER had all diagnostic evidence that Henry had internal organ trauma, but…read morein error she sent him to Ortho where they did bone fracture surgery and said Good Prognosis. I was back in ER 3 days later because he was wasn't moving, eating, drinking water, in pain, declining fast. Waited in ER over 9 hrs, they said hospitalization, then internal organ damage, sepsis; another 4-6 hour surgery that he survived! Saw him next day in intensive care, he tried to flip himself up to me. His heart stopped within 24 hours, they did not triage correctly.

We have been going to Noah's north for more than 14 years when we got our first puppy from uncle…read moreBill's. Their first location was walking distance from our house and they continued to give reasonable and cost-effective care. Our first dog lasted 14 years in their care and when his tumors caused him to fail. The emergency clinic was compassionate and caring. The facilities are clean and well maintained. The staff it handles our dogs perfectly. The staff and the dogs are always calm and will be behaved. They offer reasonable options for care based on the dog's age health, etc. they aren't pushy. In total, we've had four dogs and a good relationship with Noah's North.

Our pup was older (15 years old) and one day began showing stiffness in his front leg. At first, it…read moreappeared mild -- possibly a sprain or minor injury -- but it progressed into a noticeable limp. When there was no improvement, we scheduled a veterinary appointment as soon as possible. We went to Noah's trusting their professional opinion. The vet recommended X-rays and keeping him at the clinic for several hours. We reluctantly agreed. When I returned later that afternoon to pick him up, his condition was dramatically worse. He was barely able to walk and was dragging his leg on the floor. The staff minimized this by saying he was "just sore" and needed rest. I was shocked and devastated. His leg condition after the visit was significantly worse than when we dropped him off. From that point forward, he struggled to stand to eat or drink and rapidly declined. At night, he would wake up crying in pain while trying to move in his sleep. Given his age and existing cancer diagnosis, our family made the heartbreaking decision to let him pass peacefully. We chose to take him to a completely different veterinary clinic to do so. I will never return to this clinic and do not recommend trusting them with your pet. Our experience resulted in far more suffering than relief during our dog's final days. Edit: Correction -- he was dropped off early in the morning and picked up later in the afternoon (not overnight). This is the same location where X-rays were performed (address shown in attached paperwork). Names will remain anonymous. This incident occurred last year, and our dog has since passed. Reopening the situation would not change the outcome or bring closure. I am sharing this based on our experience at the time of care for awareness purposes.

Staff were super friendly and cared about the issues my cat was having. They have me in very fast…read moreand took care of the issue with out stressing my cat out anymore. This is an urgent care so be prepared to pay more than a normal vet bill. The standard visit is $149 and anything after is extra

Waited almost 3 hours to see the doctor. I would not recommend going to this location. Try any…read moreother urgent pet care. Regret chosing this one. Not going back.

I've been going to Dr. Clayton for years. I foster, dog sit and have three dogs of my own. So…read morelong as the care you need is relatively simple and your animals are healthy, the office seemed great. However, when the time came that I had two very sick pets, I had a horrible experience with the care, diagnosis and customer service at this office. I will never recommend somebody go there again. I took my dog, Sherman, in Monday morning, as I knew something was seriously wrong. Sadly, they misdiagnosed him and sent Sherman home with Pepcid; but offered to keep him for observation. Given that they had just evaluated Sherman, I didn't feel it was in his best interest because he would not be able to get decent rest while they "observe" him in between appointments. They already knew he had been vomiting and not eating. Two days later, Wednesday, nothing had changed, and Sherman was considerably more ill and with a fever. I brought him in, they took his temperature, did a blood draw and offered to keep him to "observe" again. They had no explanation of what they would do differently other than wait for the blood panel to come back. I knew lying in a cage at the vet office would only cause him additional anxiety when he was already very sick. By Thursday, my other dog, Maisie, started falling ill. The Clayton vet could not fit me in until Friday later in the morning. I called earlier that Friday and spoke with a technician, to try and understand what they were going to do differently. Suddenly, Dr Anne Clayton came on the phone and started berating me. After remaining silent while she went on a rant for 2 1/2 minutes, she ended the call by telling me to go to another vet. There I was on a Friday morning, now with two very sick dogs, looking for a new vet. Thank God for All Star Veterinary in Westfield! Absolutely amazing! They fit us in immediately, repeated the appropriate bloodwork and started my dogs on the antibiotics they needed. It was dicey over over the weekend as I had to hydrate both dogs with a syringe until the antibiotics kicked in. My first dog had a much longer road of recovery given that he had gone so long before receiving proper care and medicine. After the weekend, I texted Clayton Vet to see if they would bare any responsibility for what had taken place. I understand that sometimes we have bad days or mistakes happen. Instead, he responded defensively, stating he listened to the recordings and that he was inactivating my account. I understand his desire to back the other veterinarians at that office. But he could've responded simply with, "We had a lot going on at the time. Sorry if things slipped... how are the dogs doing now?" After years of a business relationship, and sending them many new clients, it is disappointing to say the least. My dogs almost died as a result. Dr. Clayton told me that he had a recording of the call - I strongly encourage him to post that recording for others to decide for themselves. What's a shows an additional testament to their ignorance and customer service is how they continue to advertise on their Yelp page. They're actually using a picture of MY dogs, standing in MY front door to promote their business. See below.

I highly recommend Clayton Family Vet! I have always had a fantastic experience. Whether it be…read moreemail, call, or in person. From front desk, to techs and doctors. Everyone here is wonderful to work with. I would not trust anyone more with my zoo of animals!

Such a welcoming and kind environment! I also love that there is a Starbucks right across the…read morestreet!

I came here with my daughter to help with her 2 dogs. Everyone was so wonderful and very caring…read more I've never been to an animal clinic where the doctor and her tech took so much time going over the dog's care and not being overly aggressive with expensive, suggestions. I cannot remember the Vet's name but the young lady was super sweet. I highly recommend this hospital.

We love it here. We've been going to WVC since 2012 since we got our 1st cat. 12 years later, we…read morehave 3 cats and make the extra drive to keep coming here. We love Dr, Bundy and her special care for our babies. Highly recommend.

The best of the best! The staff is amazing and they are just the sweetest to my two pups and kitty.read more