Saturday evening my wife and I purchased a 2021 Chevy Tahoe Z71 from Nash Chevrolet. I have never…read morebeen a fan on buying cars, new or used but our salesman, Jeff Campbell changed that for me. We stopped in right before the dealership was about to close, 9 minutes before to be exact. We didn't intend on working a deal, but just wanted to stop in and see what they had on the lot since car dealerships have had limited inventory due to the chip shortage. We saw something we liked, so I went in just to ask a few questions. Jeff made it clear that he was willing to work a deal right then and there, if we were. We hesitated because we didn't want to be rude and keep them there late, but the Nash team insisted it was ok. I told Jeff that I was a no BS kind of guy, and I wanted to get a few thing out there before we even started running credit etc.. Everything that I had concerns about, he put to rest and honored his word the whole way through the process. I told him we didn't want my credit run more than once, and I wanted to know up front if we were going to be paying more because of the vehicle shortage. He assured me the online price was the price, and by the time we signed the papers, it was. Our credit was also only ran one time as promised. There were no hidden fees, and nobody pushing anything that we didn't want pushed on us. We also were financing the vehicle under our business. I thought it might be a problem to do this being that it was after hours and Saturday, but it wasn't. Even though commercial financing costs a little more, we were still very pleased with our rate. Because the dealership was technically closed, there was nobody there to detail it, but Jeff promised that we could schedule something the following week and they would get it cleaned up for us. The pandemic has been tough on dealerships. There are fewer cars to sell, and employees that still need to be paid. Many dealerships have been marking up their vehicles 10 or 15k over the MSRP to help offset that. I'm so grateful to Nash Chevrolet for not taking advantage of us. As I told Jeff before we left, he has gained a customer for a life and I will be happy to refer anybody that I know to him.

CUSTOMERS BEWARE!!!!!!! I am extremely disappointed with the service I received @ Nash Chevrolet on…read more3-30-26. After bringing my 2025 Chevy Traverse in, due to the check engine light being on and the vehicle rough idling and overheating, Service Advisor (Sedrick) informed me that the upper radiator hose was leaking coolant and that the vehicle was unsafe to drive. The vehicle is still under manufacturer warranty, so I expected the dealership to stand behind their product and provide a courtesy vehicle while mine was being repaired. (Also, Sedrick stated the hose was not in stock and could take anywhere from 2 weeks to 2 months before the part arrives). Instead, I was denied a courtesy vehicle altogether. Their reason for the denial was I needed a credit card, even though I have a valid driver's license and proof of current insurance. When I asked to see the written policy requiring a credit card none of the staff was able to produce any documentation showing that such policy exists. When I asked for a supervisor, I was told Mike Lambert was home doing home repair work and would not be back until Wednesday, April 1,2026. I asked if there were someone else I could speak with who could make a sound decision, an aggressive NO was the response I received. It makes no sense to tell a customer their vehicle is unsafe to operate and then refuse to provide transportation, especially when the issue is covered under warranty. I had a valid driver's license and proof oof insurance. This left me in a difficult and unnecessary situation. A dealership should prioritize customer safety and honor warranty obligations. unfortunately, that was not my experience here. In addition, the staff I encountered (all male) were not professional, willing to assist or reasonable. After reading the other reviews it appears Nash Chevrolet has difficulty dealing fairly with its customers. I DO NOT RECOMMEND NASH CHEVROLET

I used Mike to replace 2 catalytic converters on my car. He did the 1st repair in a timely manner…read moreand gave me a warranty sheet to send into the company, Cateran and the warranty was supposed to replace the part if it went out before 5 years. The part actually went out before 12 months, and then he alluded that the warranty wasn't worth the paper it was printed on. If I wanted the part company, Cateran, to honor their warranty I would have to leave my car with him for at least 10+ days so that Cateran could get a warranty rep to come out. Needless to say there was no way I could leave my car for 10 days, so I had him replace the catalytic converter again and pay again. In the interim before the 1st repair went bad, I had him replace the 2nd catalytic converter. He used the same parts company, Cateran, and gave me a copy of the warranty to send into Cateran, which I did again. Now that the 2nd CC has gone out before 12months, Mike will not take my calls. Additionally, I have reached out to Cateran regarding their warranty (email response only, no phone#) they have not responded as well. Buyer Beware!!

I had an aftermarket exhaust that another shop installed for me that caused drivability issues…read moreabout 3 years. The issues started showing up after I had the exhaust installed but I wasn't sure if it was actually caused by the exhaust. The issue was the exhaust vibrating during wet rainy days when cruising on the highway severely where it bashes against the chassis causing the car rear end to fishtail where I have to slow down and focus to keep it in the lane on the highway. My personal mechanic helped me confirm what the issue was and showed me on a lift that my exhaust was merely millimeters away from my drive shaft. She showed me the exhaust was mounted kind of crooked and an exhaust specialist can help me correct the fitment. I was disappointed with the previous exhaust shop I had the exhaust installed at so decided to try a different establishment and found my way to Haddad Discount Muffler which wasn't far from the previous exhaust shop I initially got my exhaust installed at. My biggest problem with the other exhaust shop is that the owner just lets his junior do everything practically unsupervised which lead me to the situation I was trying to resolve. The owner of Haddad Discount Muffler took more of an active role. After I described what was happening with my exhaust and showed him where the exhaust was rubbing, he told me what he can do to resolve it. I ask him about the price quote because he doesn't except credit so I will have to used debit, I had to make sure the job was within my means to pay. He quoted me between $100 and $200 which was a safe range for me. I then told him the exhaust tips was crooked, and I can never get them to be symmetrical. He said he can adjust them and spot weld them, so they stay in place. I then finally told him I got new tips in the back of the car and that is when he said, this may affect the price as he has to see how well they fit. Now he got his junior over to work on my exhaust. I was worried as I can never seem to get the people with the most experience to do the work, but the owner took an active role. He told his junior where to cut, where to weld, he shifted everything into place and lined up and measured everything meticulously and kept asking me if I'm happy with where everything was sitting. I was happy to see him measure the distance the exhaust tips sit from each other and how far the sit from the side and top of the bumper. The replacement exhaust tips I have given him to install were much shorter than old cheap tips they replaced. Mike was skeptical that they would fit but I told him they don't need to protrude if they hug the bumper neatly, I would be happy with it. When he was done, the quad exhaust tips were sitting tight and symmetrical within the bumper, vastly improved over the way the previous tips fit. He had his junior spot weld them in place, so they don't shift but allows for easy removal if taken to exhaust specialists. The price ended up being well under $200 and I was very happy with the job.

I recently had a very positive experience at Stone Mountain Volkswagen. I saw a used Mazda which…read morethey had listed online, and I met with Amish Patel to test drive the vehicle. I decided to purchase it as a surprise birthday gift for my daughter. A few items on the vehicle needed to addressed before we took possession. On the day we arrived with our daughter to pick up the car, Amish had the car set up with one of the big bows, so we were able to surprise her. Amish even videoed us surprising her. The repairs and items that needed to be addressed were all completed, and well done. Even though I came in to purchase a used vehicle, and not even a used Volkswagen, I was treated with all the time, attention, and respect, as if I were purchasing a brand new, top of the line Volkswagen.

I have been a loyal VW customer for almost ten years, having owned two Tiguans, and I am usually…read moresatisfied with their service. This time, however, I was disappointed because they did not honor the oil change coupon advertised on their service page. I got in touch with the Business Manager via email to address the issue. The Business Manager proved highly responsive and quickly solved the problem to my complete satisfaction. For this prompt response that reflects positively on the leadership of VW, I give five stars.

I had a great experience. He really knows his stuff. He helped me diagnose a problem and did…read moreeverything to help me work towards a fix. Would definitely do business again. Price was reasonable. He helped me with some serious issues, blown head gasket service.

Nard has worked on several of my cars. Just recently a mechanic shop tried to get over on me. I…read morecalled hI'm and he got the job done. The staff was friendly, professional, and took the time to clearly explain what was going on with my vehicle without making me feel pressured or confused. They diagnosed the issue quickly and gave me a fair, transparent estimate before starting any work. The repair itself was completed on time, and my car has been running smoothly ever since. I really appreciated their honesty and attention to detail--it's not always easy to find a mechanic you can trust, but this shop definitely earned my confidence. The waiting area was clean and comfortable as well, which made the experience even better. Overall, I highly recommend this shop to anyone looking for reliable and trustworthy auto service. I'll definitely be coming back for future maintenance and repairs.

I called this guy for a valve cover gasket for a 4 cylinder car which takes about an hour to…read more replace...in less than a minute he tells me 382.00. three Hundred and eighty two dollars the gasket itself cost 40.00 or less. this is not the head gasket or something that takes a few hours. Everywhere else I called was 100 to 170.00. I would think before I choose someone who doubles the price

I have used Mark for several services now. He has always been clear, upfront, and quick when I…read moreneeded a new starter, or just had a weird squeal and some routine maintenance. He recommends services without being pushy or just trying to tack on extras like other shops. He doesn't cut corners on parts, and you will be very happy with him. I also felt the pricing was very fair. Mark explained the difficulty of things and I never once felt like I overpaid. I will certainly call him again when I need something else done.