I've been to Bella Vida once before several years ago and did not like it. However recently I…read moredecided to try it again. I badly wanted it but did not have the resources. I was however able to pay with Apple pay which is something that attracted me to go there once more. Definitely never again. I don't normally like female massage therapists. They or she are not strong enough to really get in there. I thought she dilly dallied way too much. She was fumbling with oils and it kind of felt like she was stalling and not really into it. At one point she even dropped a bottle of oil. I understand work sucks but I'm paying a lot of money so suck it up and do the work. She barely pulled my muscles or stretched any bones. Terrible job.

I am here from out of town and in need of some lymphatic massages. I found this place because it…read morewas near the hotel i am staying at and I'm so happy that i did. Beatriz was amazing!!! I came in for a total of 6 massages during the duration of my stay and she went over and beyond every appointment. She was so sweet and made me feel extremely comfortable. I couldn't be happier with my experience here. Next time i come to town i will definitely be returning.

Wowowow 10/10. We were greeted by May and Ellie for our couples head spa experience. We were…read morebrought back to this beautiful room. Your eyes a covered with this warm eye patch so you dont know what they are using. Im pretty sure ellie touched my soul because it was THE BEST head massage i ever had in life hah

This spa is truly a hidden gem. The facial was absolutely incredible -- my skin looked and felt…read moreamazing afterward. I only wish I had taken before-and-after photos to show the difference. I can't recommend this place highly enough. Next visit, I'm definitely trying the head spa service.

They've updated their menus, as they offer more services since I've been back…read more I was looking for manual lymphatic massage, and this place had it! I was impressed by the overall technique and the gentleness that was provided. I also added a +$12 for a essential oil scalp massage. It was so relaxing. They have great specials on their website. The receptionist is so nice and friendly! yovanna was still there and she was great!

You want to come here! It's definitely a spa experience. I had 2 lymphatic massages with the owner…read moreand she was so kind and caring. The rooms are so relaxing. They have heated beds, heated towels, soft sheets and blankets.

My boyfriend and I went here today for a couples massage for Father's Day, and it was a wonderful…read moreexperience! The location doesn't look like much from the outside since it's tucked away in a shopping center, but once you walk through the doors, it is incredibly peaceful, clean, and smells amazing. We were greeted immediately by very polite and welcoming staff. Our massages were done by Jenny and Vivian, and they were absolutely extraordinary. These ladies definitely know what they are doing! They targeted the exact areas I mentioned were hurting, and my boyfriend asked for deep tissue, which he definitely got. The therapist's technique, perfect pressure, and knowledge of exactly how to stretch the muscles was delightful. We also chose to upgrade to the hot stones, which was a fantastic added touch. With such perfect pricing and a team that truly understands the art of massage, we will definitely be back.

My therapist couldnt have been licensed. Ive had 100 massages and this was byfar…read morethe worst ive ever encountered. She started off simply pushing on my back. After 10 mi utes i told her i was expecting a deep tissue. At that point she started attacking my back with movement that were erratic. I yelled out in pain which lasted 3 additional days. I was given a gift certificate and they responded with the bottom of the barrel experience. They shouldnt be in business passing off that woman as a therapist

I had the best massage of my entire life with Maggie today at this spa for the first time!…read more What a wonderful spa and service. If you like walking on the back massages, this is perfect for you. I was in search of a spa like this for so long and am so glad I happened upon it. They also can do cupping and incorporated it into the massage perfectly. Thank you!

Eager to book a couples massage and after reviewing many Groupons, I realized I wanted something…read morewith a little more "high end" feel to it without breaking the bank. This spot is exactly that, reasonably priced 70 minute couples massage with stellar service. We got Annie & Liane and they did an amazing job at getting our knots out while also making sure we were relaxed and comfortable. I would highly recommend if you're in the Fort Lauderdale area and seeking some relief!

Any spa that FORCES a 20% gratuity at service fee or whatever other garbage you want to call it is…read morea complete scam! Too bad you guys charge $360 for a massage then feel the need to FORCE a 20% charge on top of that??? You guys should really be shut down!!! Completely disgusting practice. Hope you guys go bust!

Unfortunately, I don't see myself returning, which is a shame because this spa truly has some of…read morethe nicest facilities in South Florida. After several visits, I've realized that it doesn't matter how beautiful the space is if the environment is consistently disrupted by disrespectful patrons and if staff make no effort to maintain a relaxing atmosphere. During my most recent visit, I checked in an hour early specifically to enjoy the amenities. While I was in the women's sauna, a group of girls were sitting directly outside playing music at full volume, letting their phones ring and ping with notifications, and talking loudly the entire time. Several staff members walked by and said nothing. I moved to the coed area hoping for a more peaceful experience, but instead found a woman in the hot tub with a full tripod setup actively recording. Again, multiple staff members passed without addressing it. I finally went to the front desk to ask whether filming was allowed, and only then did someone approach her, yet she continued recording even after being spoken to. After my treatment I was hoping maybe the people who were disturbing the peace might have left but unfortunately they were still in the women's room, this time one was FaceTiming somebody from the hot tub. It was at this point that I accepted defeat and just decided to leave. I simply cannot wrap my head around how people think it's OK to film and stream in private areas, and how the staff can walk by and say nothing. My actual treatment was fantastic, but it is impossible to overlook how often the relaxation areas are filled with people talking loudly, playing music, and taking videos on their phones in areas were privacy as generally expected. When a spa charges premium prices, guests should reasonably expect a premium experience that protects privacy. I'm not getting that here anymore.

I have mixed feelings about my experience here yesterday. On one hand, the facility is beautiful,…read morevery clean, and the staff is incredibly welcoming. The massage portion of the facial was amazing and easily the highlight of the service. However, I don't feel the service was worth the price point. While the esthetician was kind and explained her steps, the actual treatment felt rushed, as if my face was just being "played with" rather than treated. Several of the masks and cleansers caused a burning sensation that wasn't addressed. Most disappointingly, I woke up today with my skin looking worse than when I went in. I also received zero aftercare instructions. I wasn't told whether to wash my face, what to expect regarding irritation, or how to maintain the results. Overall, it felt like a waste of money for a professional treatment.

Nice little spa here in Springs. I can't believe they've been here so long and I didn't know about…read morethem. Anyhow, place is cute with nice setup. Super clean and smells great--as you'd expect (but some places will surprise you lol). My esthetician was friendly and knowledgeable. She explained everything as she went through the facial process, probably until I fell asleep cause duh, spa day!! Facial went well. Face feels lovely. I didn't know this place was here before but I'll definitely be back.

I booked a Deep Tissue massage and red light therapy package at the Diplomat Spa and had very good…read moreservice by the staff. The Spa is very serene and relaxing with its relaxation room, steam room, and hot sauna. I also enjoyed the showers which were well equipped and with great water pressure. My Deep Tissue massage was very good although because of my back pain, I asked the therapist not to go too deep to avoid pain and discomfort. The red light therapy was also relaxing and a nice add on. I am not sure of how effective therapy this is but was given headphones with relaxing music to add to the experience. With my spa services I was also able to use the Diplomat Hotel amenities including pool and beach. Although the pool area was very crowded even on a Monday afternoon and many children, not great if you want to relax, so I headed back to the spa early.

Absolutely stunning hotel/resort/spa. Went specifically for the spa to get a full body massage. The…read morestaff at the front was so friendly and courteous, Teki and Venus are gems and explained the whole process perfectly. Made sure all our questions were answered and even went above to help us find a great spot for lunch. The therapist Josefina and Sharon were amazing and did an amazing job making us feel welcome and relax. Overall we enjoyed our spa day and looking forward to going back explore the hotel and the rest of amenities.