Located in Pearl Ridge Mall. The staff are helpful and friendly…read more The store is small. They have items, however, not much to choose from. The Ala moana store is bigger with a wide assortment of jewelry.

I love the service I get at Ben Bridge when I come in to do my semi annual jewelry inspection…read more The jewelry here is so shiny and sparkly. I've heard the saying that Diamonds are a girl's best friend, but I'd be satisfied with pearls, sapphires, rubies - heck, anything in the store lol. Located at Pearlridge uptown on the first floor, it is located in the middle of the mall. Right across is Cookie corner and Starbucks, so you can grab a snack after you're done shopping here.

Great service. Paul is an experienced craftsman. He has fixed a lot of our family jewelry.read more

Was recommended by family to come downsize my ring so was my first time with Mr. Armbruster. Very…read morekind man, good for talk small story with. Work was done relatively fast, I did go to check in to see if it had been finished a few days after drop off and to my delight, it was. Definitely older style of business, but the best kind. Decent price. Overall very pleased with service

Searched for a watch repair shop close to the West Side of Oahu. Macy's Pearlridge came up on Yelp…read moreand the reviews were very positive. The repair shop is located after the Men's Shoe Department as you enter from the parking garage side of Macy's. Go past the Men's Shoe Department and take an immediate left and you'll see them. They're so friendly and helpful. They took care of changing out the battery in my watch in just a few minutes at a very reasonable price. Highly recommended for your watch repair needs.

FAST! FRIENDLY! NO FRILLS!!! I totally forgot this place was here inside MACY*S...!!! I kept…read moreholding it off to change the band on my watch. The lady was so helpful. she sized my watch and guided me to what bands would fit my watch. The whole process took less than 15 minutes from arrival, to the watch being repaired.... It only cost me $36.00 for parts and labor. COME ON WEDNESDAY, 20% Bands and FREE Installation...

I don't spend time to write reviews, but this is an exception. Having experience locally,…read moreinternationally, and on mainland, Royce is top tier. Too often do luxury transactions leave a slight taste of "buyers remorse". Aloha Watch Buyers, is an outlier. This level of honesty and professionalism are hard to find in people, especially in this industry. Last week I decided to sell some watches, which began our relationship. Originally not being the highest offer for my timepiece, I had low expectations. Maintaining open dialogue, we were able to make a deal with much better value.

My husband sold his watch to Royce, and the experience was excellent. He was professional and easy…read moreto work with throughout the entire process. We highly recommend him!

If you need to pawn or sell jewelry, highly recommend. The customer service is very much…read moreappreciated. They will take care of you!

This place is close to me and I go there when I need my watch batteries changed. They so far have…read morealways had the correct battery on hand and do the change quickly and for a low price. The staff are very friendly and nice. I've also had watches resized here, and they also do that very well and for a low price. They have nice jewelry in stock as well.

Business is located next to Times Kunia -…read more We were looking for a watch repair person to install a new battery and found this place. Actually, my mother-in-law remembered when the owners had a business in Pearl Kai then Chinatown. One thing she said was the owners were really friendly...and she was right. The battery was replaced within 7 minutes. During that time, we talked stories with Jennifer while her husband took the watch to the back to do his tinkering. They are open Mon thru Sat 11 to 5pm and closed on Sundays.

I went here for a watch battery because I didn't want to scratch the watch, not only did he not…read morehave the battery but wanted to charge $45 for it and he scratched the watch!

We have been shopping with Pacific Diamond for years. The staff (especially Bev) is friendly and…read morehelpful and have never made us feel pressured to purchase during any of our visits. We have always felt that we were given fair pricing and great value. Thank you Pacific Diamond for all your help throughout the years!

This place was amazing ! Huge Thank you to Xaria for going above and beyond ! The entire staff I…read moreencountered was kind and personable !

Called in for some questions on furniture. The male operator had responded in a very rude manner…read more I was disconnected, or so I thought I was. Called back with no answer. So I called back 20 minutes later to continue asking about furniture I wanted to pick up. Again, they responded unprofessional and hung up.i will never do business with them and do not recommend anybody to them as well. If you are looking for furniture or to pawn anything, I would try elsewhere. There are many other companies that provide way better customer service both on the phone as well as in person. This was the first time in a while where a I was turned away from business by speaking with an immature and unprofessional person via phone.

If I could I would give this family pawn shop a 0 rating......Wish I read all the reviews before I…read morewent. He totally ripped me off. Silver necklace I got from Kay's that was over $300 was applying worth $40...... if your planning on selling your jewelry, do yourself a favor and go to someone else that will give you what your jewelry is worth!