Great customer service and goes very fast if they are busy. Good deals good selection most of the time

Waiting for over 30 minutes for a curbside order, had to call to ask if they were on the way and they said they'd be out soon, I'm still waiting and it's been another 20 minutes. It's not even just a one time thing, this happens close to closing, during opening, and any other time I've ordered curbside. Save your time, literally. Update: it took an hour for anyone to come out; please don't offer curbside if this is the experience everytime. read more

Placed my delivery order early in the day and they even called me to verify an item in my order just for them to cancel my delivery order which I waited all day for. Makes sense why they have bad reviews read more

JARS Cannabis - Cannabis Dispensaries Near Me - Phoenix, Arizona

Walked from the Greyhound Bus Station to JARS for nothing. This place is cash only bruh no card.

This company is super unprofessional commits to making deliveries and pick up orders and then never delivers or has orders ready on time. I highly suggest taking your business elsewhere. read more

This business needs to be reported to the BBB. They actively steal your money by upcharging every price to the nearest dollar in favor of the company. Meaning that something coming up at 4.75 with tax included forces you to pay the extra quarter *BECAUSE THEY REFUSE TO STOCK CHANGE IN THEIR DRAWERS*. Their POS machines also have this requirement baked in because the recipes will lie to you as well. Only after i pulled out my calculator at the front desk at the arcadia branch did I realize that this was happening. Thieves, Plain and simple. read more

Ahhhh I love y'all!!! Tonight I had the pleasure of Matt as my budtender.He was super chill, attentive, and didn't overwhelm me. ((As someone with anxiety this is super important)) I've been here 4 times now and it has always been a flawless entry and service. Y'all don't wanna know how many points I've stacked I've been here at 7 am, mid day, and at 9:30. Always kind and courteous staff. read more

JARS Cannabis - Loaded up for a trip in May. - Cannabis Dispensaries Near Me - Phoenix, Arizona

Horrible customer service Arcadia location. Ordered on line, twice, both times cancelled with no explanation. Finally called and spoke with a rep. Promised a delivery time and date. Never showed up. called a second time and assured order would be delivered. Nothing. Called third time, again, assured all was good and they would add a "freebie". Delivery time 6-7 PM. Nothing. Called at 7:15 and it was then promised by 8PM. Mind you this is the second day after order. Finally 8:30 delivery and many phone calls it arrived. No wonder they have a 40% off sale. They need business because they are inefficient and lack competency of technology or staff. Nice people but clueless. read more

No experience Better care More value of customers Honor system for peoples birthdays read more

I was told I need to show my card even though I've been here multiple times... then I had someone grab my phone and then he check me in as medical w/o needing it. They Slow and rude! Don't come here. Especially if you have a medical card!!!!! read more

JARS Cannabis - Cannabis Dispensaries Near Me - Phoenix, Arizona

Honestly had a bad experience with an employee. Coming here for a while but after that I was not wanting to go in. He was whispering about me to another employee I'm not sure why but it made me feel uneasy, uncomfortable, and judged. Don't enjoy coming in here much anymore just accompany my friends. read more

Nicole was super helpful. Very good descriptions of the products, plus I got a 30% first time visit discount! read more

JARS Cannabis - Shopping bag - Cannabis Dispensaries Near Me - Phoenix, Arizona

Just flew in from Ca, where we have quality herb smoke. First stop from the airport was this place called JARS. The setup is awful, the flower is stress, the customer service is non existent. We spent 80.00 on these micro joints, the salesman made them sound like the strongest hardest hitting marijuana cigarettes in all of AZ. What a joke. I opened these things up and literally starting laughing. 80.00 for this? I said HELL NAW. I walk back into this clinic called JARS and ask to speak to the manager. Two salesmen told me I could exchange with a receipt. I go to grab the receipt. Ms manager comes out also with zero customer service skills and politely tells me to go f myself and enjoy their rabbit turn reefer bits. Stay the hell away from this place at all costs. read more

JARS Cannabis - 80.00 worth of joints from this sham of a clinic - Cannabis Dispensaries Near Me - Phoenix, Arizona

Service was terrible young lady with glasses just rude and nasty attitude ruined my experience first time I've ever had a bad experience at this location. Will most definitely not be coming back ! read more

The Cannabis is good, and they have good deals. Everyone is friendly and helpful. The only thing they do not have is chairs for handicapped people , you have to stand outside in line and wait to be called. Just make sure you go early so you dont have to stand for long periods of time. They are usually quick. read more

jars is amazing The bud tenders takes excellent care of you. The staff are very knowledgeable of their products and their affects

First time at this location and I'll say make sure you double check what they have for deals. Their online deals were confusing and I ended up paying money than I planned. The stiiizy all in one are the same as the disposable. And they have different deals on leafly compared to their website. So just beware. Felt ripped off so last and only time I come here. read more

This place is ghetto the metro location is wayyy better No Ac when I went during an ARIZONA summer ! Horrible customer experience from Sima I passed on a free pre roll because I just could not vote them as #1 read more

First and last time at Jars for me... ordered an online order and asked if I could add on the highest testing house pre roll, he said sure. When he came back and told me I'd get 30% off of the pre roll as a first time special, I said cool do you think it would make more sense to get an eighth rather than a gram since I'd get a discount.... He flat out said "I don't know, I'm a lazy mother fucker though and I already went and got this pre roll for you.." WOW.... Just WOW. That was 10/10 worst first time experience at a dispensary and I would not come back based on the pure disrespect, poor customer service, and blatant laziness. Not to mention that pre roll he sold me was 15%... weak. read more

AVOID AT ALL COSTS. Extremely overpriced for so so bud. 21% THC eighth on a buy one get one was $37 after taxes. Curaleaf down the street sells ounces for $65 of 18-23% THC. When leaving, I hear of another employee telling a customer of a $45 dollar half ounce deal. When I asked about that deal. She said she mentioned it but all sales are final and if I wanted to get that deal I would not get that deal anymore because she gave me a deal on the first one. WHICH IS A ABSOLUTELY TERRIBLE DEAL. STAY AWAY!!! STAY AWAY!!!!!!!! STAY AWAY!!!!!!! read more

I see why nobody was even here. Staff was so rude except for the security guard. Rules that no other dispensaries have that'll make you feel like you're not a paying customer. Save your time y'all. Better bud and service anywhere else honestly. I came back and learned that the guy who was RUDE his name is Chris. Someone pissed in his cheerios the day I came in. Other than him making my experience terrible.. this place has awesome bud!! And the guy who helped me today was great! read more

Had mold on my weed. Reached out to them AND terp paradise to no response. Molded weed can NOT be put on the consumer. It's not like you get to inspect the bud but they'll take the money. I put the word out that jars is on the no flight list. Go to PRC or Local joint instead. Way better customer service and NO MOLD! read more

JARS Cannabis - The upper right side next to the stem. Bluntedinaz on IG for the video that's much clearer. - Cannabis Dispensaries Near Me - Phoenix, Arizona

Sucks to leave a review like this because it's completely opposite from your guys firsts review Was very excited to show up to this location drove across towns because we seen they had some good opening deals Right when we got there we checked in then walked in right away was approach but a gentleman and we proceed to ask him question an asking him about the deals that are going on He had no clue on any deals he was not informative he didn't even seem like he didn't even want to work there I never had to walk into a facility and quickly walked out Only good thing about this place was when I called in yo complain the manager lady was a sweet hea read more

Leafly shows they have early bird/night owl discount, yet upon arriving they tell you they no longer honor it. Update the website, then?

This is my favorite JARS Cannabis location out of the 4 JARS dispensaries. I really love the JARS points/rewards system. If you are a recreational or medical patient, place an order online to skip people in line. The staff is knowledgeable and friendly. They carry a lot of well known brands and have daily deals! read more

Express is not express. Pre order and stand in line longer than coming to shop med and rec. wild that they have no care that I've stood here longer than anyone in the other lines. Probably won't be coming back here unless I hear they fix the issues. Don't offer express if it's not express. I've given it multiple try's and run in to the same problem. Prices match everywhere else not any real value for the wait. read more

Called to see if they exchange this catnip they gave me the guy answered joking around like he could then told me couldn't and later told me if I had a different approach maybe they would've like I'm gonna be happy about being lied to about exchanging a product didn't even want a refund just a exchange the first dispensary that doesn't do exchanges and the product was listed at %25+ THC I didn't even get a buzz from the weed I wouldn't step back in there if they gave away weed for free read more

For phx some of the best prices and selections. While weed prices are all going up being able to buy some cheap weed helps out. Bogos and cheap half ozs read more

Raise their prices weekly. Can buy 28 1 gram containers cheaper than buying 1 ounce!! They up my loyalty points required for freebies EVERY WEEK TOO.! Total rip off going to State to complain read more

The Jars at Metrocenter but the 24th street location wouldn't accept my valid MMJ card because it wasn't a plastic card and I reluctantly decided to do rec, but a corner of my drivers license had a slight crack at the corner that didn't obscure the picture or the info and they insisted I leave even tho my ride hadn't arrived yet, (I'm disabled.) they didn't even let me sit inside the waiting room while I stood and waited, without my medicine. Thanks Jars. I probably won't go to the one at metrocenter any more, even tho it had been my favorite dispensary, but after this experience I don't want anything to do with this company. read more

They use to have really great deals every week but now it just seems like they're desperately trying to empty their inventory or something. This was my go-to place for flower and carts but now their deals are just low quality THC products or products that are mixed with cbd. The budtenders are amazing! All of them are really helpful but it's probably time to switch dispensaries. read more

So I had left my previous bad review, and received your somewhat robotic response that you seem to be responding to everybody with. But, I am told every time I go in to leave a review and get a free pre-roll. My fiancé and I did return to Jars and had a way better experience then last time. The guy who helped us actually seemed to enjoy his job and didn't make us feel like we were a bother to be in there. I was extremely happy and so thankful I didn't have to be helped by the last employee who helped us. However there was no comment about my free pre-roll under my account, so I asked if I could show the review and was told it doesn't work that way. Then I come back to yelp and I read that it looks like other customers have also never received their free pre-roll upon leaving their review either. I am just confused. Is it that I have to leave a good five star review to be able to get my free item and bad reviews just don't count? I know it's a free pre-roll, that's probably sold for $5-$10 so it's not a huge deal. It's the principle of the situation. I truly thought since I had such a bad experience the least you guys would make sure of is that i would receive my free item and not just a robotic automated answer in response. read more

You have to wait outside till you get called back. And it's hotter than shit outside right now so it sucks.

Drove out of my way to go here because they had the exact product I wanted listed on their recreational menu on leafy....got there and they said they could not sell it to me cause it was medical only. Then why do you have it on your recreational menu? They then tried to upsell me other products that had zero to do with what I wanted. Worse dispensary experience ever. read more

They have some good gas I had a problem with was redeeming a pre-roll it was kind of a waste of your time not too legit and lightweight waste of a time to fill the steps out other than that they got some cool deals stay groovy smoke1 read more

Customer service SUCKS here & even when called out, they still don't care. Don't waste your time

Went for my first time spent almost 200 and didn't even get my 30% discount also got private reserve 2 different kinds and was not that great ! read more

if I could give it a zero,..I would!!.. it used to be Debbie's..I'm a medical user,have been going there since it opened!!...Jars took over & they hardly have specials...& it's waaay more expensive, not to mention..half the time the weeds all dried out!!!..I didn't get a physical license last time I got it..it's only on my phone, it's never scanned but, they would punch in my ##!!.. today I went there,..the guy started punching my # in....some girl w/ green hair & glasses told me,..we no longer punch in ##'s..it has to be scanned!!..my pic's on there, I asked her if showed my d/ license to confirm it was me..she said,...' No,sorry....we're under new management!!... REALLY!!???.. well,..it was just the kick in the butt I needed to go somewhere else!!..gotta killer ounce of weed for 180$$.. so long Jars!!..you're horrible!!! read more

Came in to buy some quality flower but instead of that I was sold & suggested the exact opposite of the kind of flower I was looking for. The their bud tender literally stated he had smoked this exact strain & that it didn't have a distinct smell I was trying to stay away from. With all that being said, I was still suggested a strain that I explained to the bud tender that I absolutely did not want. I'm also a very frequent customer & live close by but after this you guys have clearly lost a customer for sure!! Things are tight with Bills and all so I definitely didn't just have money to throw away because I'm not gonna be enjoying this flower at all. Not a good experience for me at all. read more

Honest to God I've never had a bad experience here until today January 30 9:10 PM. Register three a clown female with blue hair with no respect for her job I mean she was 1000% disrespectful I walk in let her know I'm always here matter fact I was just here last night I'm actually just coming for this one deal it's jukebox. Buy one get one. Oh, I ask if I can see both because there is only two left she says they're both trash, so it really does not matter.. well, I still want to see them just to see which ones are better she goes. You can't even see one, so I will just grab one. I continue to tell her to grab both. She's walking back telling me I can't touch them even though I don't care. I will tell you to squeeze them and see if they are fresh. She literally had no respect for her own job. Like if you're not gonna help the company grow go the fuck home. I will never come back to this location just because you want to be a complete piece of shit.. then she actually had the nerve to say you people like to touch the bags. When I asked her to squeeze the nugs are they at least a little fresh ? You people huh? Smh after that two minute conversation I had to walk out before I made myself look bad I'm actually too good for individuals that act like that. Do better jars... if they don't have common courtesy, cut them loose! read more