I needed my prongs checked on my ring. I chose Lang Jewelers because it was in a convenient…read morelocation. The store was bright and the employees were friendly and welcoming. The prongs on my ring were inspected and they offered to clean my rings for free. They had a nice selection of jewelry in the store. I would recommend Lang Jewelers.

I'm a first time customer that learned about Lang Jewelers from their sponsorship of the Tioga Car…read moreShow last month. I needed holes punched in 2 leather bracelet straps that were too tight. They were able to provide service on the spot and at no charge! I will definitely be back for future repairs and jewelry needs! They are very responsive even after hours through the Facebook messenger app. Free parking and Convenient location across from Local Provisions.

We always use Brittany's for anything custom! Jim always takes care of us! They also have a large…read moreselection of anything you could possibly need.

After many purchases there in my last visit , it felt impersonal and cold, what I wanted was going…read moreto take 2 weeks and just had a negative mood of the saleswoman. So we went o Govinds, all great, warm smiles and one day service.

Andrea was pleasant and informative as I made my decision on both setting and center stone of an…read moreengagement ring. Mr. Sanders came out and introduced himself after setting the stone, nice guy.

I went in shopping for a gift. The owner cleaned my rings and came out and said that the prongs…read morewere brittle on one ring and the other had needed some repair on a previous repair. Since both rings were my mom's and fairly old, I didn't want to take the chance of losing any of the stones I left the rings after getting the price to repair them. I don't live in Gainesville, but this jewelry store, the owner, and the entire store gave me such a good feeling, I left my rings! I got the call they were ready. My sister in law picked them up. The repair work is fabulous. My rings look better than ever. I am sure he did more work than he charged me for! Honest folks who do fabulous work. I will definitely shop here in the future

Frequent shopper but very disappointed with my experience today. Went looking for a necklace for…read moreanniversary gift which was a shocker because my husband actually suggested it and we were first yell at because they didn't see my husband remove his cap the first time.. we were immediately approached by the salesman, I told him was just looking and I mean he did not leave me alone. Very uncomfortable and pressured the entire time. Let a girl look around, please. I finallyI found one piece I was interested in and asked to see it but was entirely too long, I asked if they could order in shorter length and you would think I had asked for a half price discount, he said he would have to ask the manger, after about 15 minutes of waiting for him to speak to manager he started helping another customer. And we were still waiting. Finally I was done and we left. They entire staffed seemed to be a jumbled mess. None of the others sales people we had worked with in the past were there. I'll keep Looking at another store for my new piece.

Not much good I can say about this establishment. I…read morepurchased a very expensive watch from there in June 2022. When a screw in the bracket fell out a few months later, the manager of the store couldn't be bothered to assist me. She relegated me to one of her employees. She didn't even bother to recognize my existence even though she wasn't doing anything else. I had made my purchase and needed service. She doesn't do service. The IDC in Gainesville Florida is located in a new shopping center that assesses a 5% special tax on all sales. 5% on several thousand dollars makes their goods overpriced compared with everyone else in town. I will not be returning.

I never thought I would find an amazing place like this in Gainesville! We are truly lucky to have…read morea family owned business of watchmakers. Michael took care of an old Cuban piece that holds more sentimental value than anything else. He was so knowledgeable and explaining the parts of the watch. I would come back here with any of my other watches that need service. A++

This morning (Friday, 23 January 2026), I paid a visit to House of Time in Gainesville, FL, to see…read moreabout having an old pocket watch repaired. I handed the watch to the lady working the front showroom and shared what I knew about the watch's provenance; I also mentioned that I had just casually looked online for information about the maker (Wuesteman), the watch itself, etc. Before I could continue (to mention that I was interested in having my watch repaired), the woman, in a very harsh tone, said, "If you are looking for information, you will have to talk to my boss." To say that I was shocked by her abrupt interruption is a gross understatement. I quickly considered how the conversation had progressed up to that point and came to a conclusion. That she assumed I was only looking for information about the watch was, in my opinion, arrogant. After I asked her to return my watch to me, I replied to her - in a similar tone of voice - words to this effect: "You just made a big mistake. I was going to ask if my watch could be repaired. You assumed that I was only looking for information. You ASSUMED that." With that, I walked out the door. Yes, I could have continued with my request after her initial reply. A fully rational person might have been able to do that, but the manner in which she spoke to me soured any desire I might have had to do business with this establishment. I am reminded of the old saying, "You get only one chance to make a first impression." Bearing that in mind, someone with a more personable affect in customer-facing situations would be a great improvement to your business.

I was recently given a piece of jewelry and needed an appraisal for insurance. A friend of mine…read morewas going to Judy Dominek for an appraisal and brought me with her. She will do the appraisal in front of you while you wait. My friend had just gone to one of the well known Diamond retailers in the area to have her jewelry appraised, but wasn't satisfied with them. Judy is very personable and really knows her stuff. She is GIA certified and provided a very detailed appraisal along with pictures. I have been to several different appraisers throughout my lifetime and I have to say this was one of the best experiences I have had. I was extremely pleased with her professionalism and attention to detail. I highly recommend Judy Dominek Jewelry Appraisal

Judy is courteous, professional and a pleasure to work with. She will do the appraisal while you…read morewait.

Beautiful crystals and awesome customer service!…read more I am an avid crystal collector and am always happy to find new crystal stores. I was so excited to have found Rock N Glass! I ordered several crystals online from them. Why I love this store: * The extensive selection of crystals. They have many unique crystals that I have not seen elsewhere. * The awesome customer service. I had a few questions and the owners were very prompt and helpful in their responses. * Quick service. Literally the day my order was placed, it was packaged and shipped. Hah, my only regret is that I live far away from Florida, so I am not able to visit this store in person. I highly recommend this store and will definitely be buying from them again!

Beautiful crystals. Beautiful ladies run the shop! The crystals are breathtaking. Magic is…read moredefinitely in there air!

I recently had Prem Jotwani replace my 36-year old engagement ring. I was impressed by the…read morebeautiful work, excellent and prompt service, and, most importantly, Prem's integrity. He was honest in pricing. I am now inspired to return to Prestige with my dad's watch for cleaning and repair. We are lucky to have the Jotwani's as fellow members of our Gainesville community.

This is my favorite jewelry/collectible figurines store, and the customer service I receive and the…read morehigh-quality items they offer is the main reason why. It's a highly innovative mom and pop store which is a bonus for me. They are knowledgeable and they're extremely helpful. PJ's repairs jewelry and watches. The owner offered me some very good information about reasonable jewelry insurance. They are reactive to the needs of their customers. PJ's are and have been my ally for many years giving me appropriate attention every single time. I really like the way they do business is what I'm really trying to say.