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    Kirsikka Jewelry

    3.9 (11 reviews)
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    Services - Kirsikka Jewelry

    Jewelry repair

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    13 years ago

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    Alexis H.

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    11 days ago

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    2 years ago

    Great customer service. Good quality and very nice collection. I had couple chains need to be fixe and they did excellent job

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    4 years ago

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    House of Time

    House of Time

    4.1
    (33 reviews)

    This morning (Friday, 23 January 2026), I paid a visit to House of Time in Gainesville, FL, to see…read moreabout having an old pocket watch repaired. I handed the watch to the lady working the front showroom and shared what I knew about the watch's provenance; I also mentioned that I had just casually looked online for information about the maker (Wuesteman), the watch itself, etc. Before I could continue (to mention that I was interested in having my watch repaired), the woman, in a very harsh tone, said, "If you are looking for information, you will have to talk to my boss." To say that I was shocked by her abrupt interruption is a gross understatement. I quickly considered how the conversation had progressed up to that point and came to a conclusion. That she assumed I was only looking for information about the watch was, in my opinion, arrogant. After I asked her to return my watch to me, I replied to her - in a similar tone of voice - words to this effect: "You just made a big mistake. I was going to ask if my watch could be repaired. You assumed that I was only looking for information. You ASSUMED that." With that, I walked out the door. Yes, I could have continued with my request after her initial reply. A fully rational person might have been able to do that, but the manner in which she spoke to me soured any desire I might have had to do business with this establishment. I am reminded of the old saying, "You get only one chance to make a first impression." Bearing that in mind, someone with a more personable affect in customer-facing situations would be a great improvement to your business.

    I brought a watch that I bought online to have authenticated at House of Time. While the watch was…read morereal, Michael was so informative and spent some time showing me the poor craftsmanship that was done. He went over and above explaining things about the watch and even did a depth test on the watch which it failed! He didn't even charge me! I'm so happy that I went to House of Time because if I didn't, I would have lost $17K on a defective watch.

    Kirsikka Jewelry - jewelry - Updated June 2026

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