I needed a car battery. The associate showed me options online. I selected one, and it was brought…read moreout. I also received a $22 discount for returning the old battery. I was in and out in no time. Great service. One of the gentlemen offered to install the battery for me, but it was for another vehicle.

Super friendly and warming they took the time to answer questions from me who knows nothing about…read moreautomotive. Explained everything in simple terms. They came to look at my car and help me find out what the problem was and wasn't. I'll be back

Shop keepers are helpful, fully staffed and they have tools you can borrow so you can do some minor…read morerepairs right there.

Wife came in yesterday morning around 11 to try and replace her fob battery. Seems simple enough…read moreright? WRONG! The racist behind the counter told her "you have to know what kind of battery you need" meanwhile he's standing behind a computer that's utilized to search car parts and accessories. This lazy jerk refused to help so I walked in shortly after my wife walked in and grabbed the keys and walked out the store. If you only want to help certain people, move out to the sticks where you will be happy helping people with the same complexion. I don't recommend this unhelpful store.

Good store and good location - on Gilead Road, off Statesville. Sizable parking lot, allowing for…read moregood amount of parking. Inside, there were plenty of supplies/products. Staff was helpful upon checkout. Good store for picking up necessary auto products.

Terrible customer service. Obviously the phone is more important than the customer standing right…read morein front of them! The guy answered 3 calls while I stood there for 10 mins.

It's an auto parts store............ They were helpful…read more It was fine? Would I go back? Yes

My daughter needed a battery but we didn't know until late in the evening. We got to the cornelius…read morelocation 30 minutes before closing and Angel was patient with us helping us figure out what battery was right for her car and taking extra time to put the battery in even though it was near closing time. He was so kind and very helpful. We appreciate your excellent service Angel, thank you!

Went for refrigerant to fix my car's A/C. The employee was very helpful in getting me the right…read moreproduct and even helped me use it right in the parking lot. Excellent service.

The staff was helpful and knowledgeable of the parts I needed. Olivia helped me carry my stuff to…read morethe car. The store is convenient and to get to. Ill visit again when I need something.

I wish more stars were available to give these guys. There's a reason that I'm willing to drive in…read morefrom out of state to bring my car here. I've come to DAP for tire mounting, turbo replacement, random engine lights, etc. Every time, they go through the car thoroughly take pictures, take notes before sending to me for repair approval. They've taken plenty of time to work with my (very slow to approve) insurance company. Lee even had to stay late with them on the phone to get the repair completed when I was on a tight deadline. They didn't have to do that. They're experts on European import cars and I don't have to worry when I drop it off that some problem is going to stump them, as I've had happen with other mechanics. Can't thank DAP enough.

If i could give less i would. I ordered a steel oil pan kit for my 2017 golf sportwagen…read more Immediately on arrival, I noted that one of the studs for the oil pressure sensor was slightly angled, but due to the nature of my vehicle leaking from the oil pan, I did not ask for a replacement as the repair was urgent. When I went to install the pan, the bolt was halfway down the stud and the stud completely broke. The bolt wasn't even anywhere near flush with the oilpan. I emailed the company, they took a long time to reply, and when they did, they obviously did not even read my complaint, immediately telling me that I overtorqued the bolt and they would not be refunding me. I didnt even get a chance to torque the bolt. The fact that they did not take the time to READ and ask questions or even attempt to understand the issue, confirms they are preying on the consumer. Shame on them. My car is now leaking oil once again due to their poorly made product and they are refusing to take responsibility for it. Upon doing the research I should've done prior to making the purchase, I found multiple reviews of the same stud snapping, some of these reviews dating back years. Not a new problem, and they obviously have not made an attempt to fix the existing issue. Do yourself a favor and stay away from this DISHONEST company who doesn't take the time to actually read and understand the issue, rather they glaze over and assume. This is ridiculous considering i now have to fight to have my money returned as well as having to redo the job so my car isnt leaking oil. My credit card company is aware of the details. I cant beleive they advertise this as a "quality" part.

Staff is friendly and helpful. Will stop in for a touch of air somtimes next door…read more Regular sales on all kinds of things from windshield wipers to windshield wiper fluid. The last visit had Rainex two for $6.00. The sensor in the car let me know and took a whole gallon of it. Was glad two were bought now have back up.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Nice little auto parts store and the staff is nice and friendly. Was looking for some window shades…read moreand was just about to give up when the sales person helped me find one.

Everything! This was the worst buying experience of my life. The salesman (charlatan) was nice to…read moreyou; the sales manager was the worse of the worst. I'm only coming back in 2026 to tell you the story of 2021; that's how bad it was. We bought a used Land Rover discovery that after 3 weeks and both catalytic converters went out, was going to cost 10k to fix! At this point we knew we were in trouble but still in the 30 day window of "oh shit, bring it back". They gave us the run around for a few days and finally decided to buy it back but wanted to charge us 3 weeks rental (WTF???)!! Here is the catch; they would only take it back if we bought another car from them, but it came with conditions! Had to be on the lot!! We ended up with a truck, which we needed and it was a nice diesel truck with 70k miles ; bought the warranty (thank god), it blew an injector at 80k and also needed a new steering box! At this point I'm like what else can go wrong; well....they test drove the vehicle with a spare and ruined factory the brake calliper covers; then tried to pawn it off on their technician. It's just a complete shit show there! Be warned. 5 years later I still have much hate for them. I no longer own anything i got stuck with from them.

I went in to purchase a Toyota Sequoia. After a test drive and during the negotiations, the rep…read moretook out another couple that came in to test drive the same vehicle without having the courtesy to tell me. I asked the manager what was going on and he said this was just business and nothing personal. Ha! When I saw the rep come in with the other couple, I asked what happened to the deal that we had. His response was that he was going to hear what the other party offered first. This is after not informing me what the game was. Well, I left the dealership in a very loud manner letting all customers and staff knowing how I felt. The next day, the rep had the gall to call me and apologize and wondered if I still wanted the vehicle. There was no way in hell that I would have bought something from the dealer even if he dropped the price significantly. To the African American manager that was on duty: Ask yourself what the key to success is for a pissed off customer. On a side note, I was able to find a better vehicle at a lower price via Craigslist. All things worked out in the end, but wasting a couple of hours with these unprofessional clowns was not ideal. Hopefully they learned their lesson not to anger the wrong customer. Cheers!