My son's HP Omen laptop screen was replaced by Jason, and I couldn't be happier with the service and outcome. Here's a breakdown of my experience: **Quality of Work**: Jason provided the link to purchase the screen replacement part from Ebay. The new screen looks and functions just like the original. The resolution is sharp, colors are vibrant, and there are no dead pixels or other defects. It feels like I'm using a brand new laptop. Jason also did a refresh of Windows since the laptop won't get past the Omen Logo on boot up. Truly appreciate that my son did not lose his school project files. **Speed**: The repair was completed in just an hour, which was faster than I expected. I appreciated the quick turnaround as my son heavily rely on his laptop for school projects and his gaming. **Customer Service**: Jason was friendly and professional. He explained the process clearly, provided an accurate estimate, and kept me updated on the repair status. **Cost**: The price was very reasonable and unmatched. There were no hidden fees or unexpected charges, which I really appreciated. **Overall Experience**: I'm extremely satisfied with the screen replacement service. The quality of the repair, combined with excellent customer service and fair pricing, made for a positive experience. I would highly recommend Jason to anyone in need of laptop repairs. read more

Absolutely top notch service! All I can say is "Wow"! A couple days ago I got the harebrained idea to clean up my laptop myself and uninstall some old programs. Needless to say, this was a bad idea because in the process of uninstalling, I uninstalled some very important and necessary programs. Once I restarted my computer, I got the dreaded "blue screen of death" with an error message and couldn't get back into my laptop in normal mode at all. After two days of trying to fix it myself and calling around, I found Jason on Yelp and contacted him right away for a quote. He replied within minutes with a solution and gave me a very low and reasonable quote. Once I agreed, he remotely logged into my laptop and not only fixed the problem, but cleaned it up and made it run faster. He did all this within a couple of hours and remotely too so it doesn't really matter where you're located in the city (you can be across town!) He absolutely saved the day and I can't thank him enough (I also use my laptop for work.) Not only will I be referring him to everyone I know, Jason will be the one I call from now on for all my computer related issues. Please do yourself a favor and don't waste your time on any other IT service, call Jason first! You will not be disappointed!! read more

I had a huge problem with my PC after attempting to use YouTube tutorials to swap my PC case (horrible thermals on my original case) and the AIO cooler for the CPU (again, horrible thermals with a high-temp cpu like the 12900k). The PC would basically power cycle on and off repeatedly. I reached out to Jason on New Year's Eve about my issue and he was super quick to respond. He invited me to drop it off at his place to get it looked at and worked on. The timeline of the repair was a bit long, but it was my fault to say the least. I ended up frying my motherboard and cpu when swapping cases and the cpu cooler. Jason and his tech did an amazing job of diagnosing the issues and Jason offered to buy replacement parts. He was patient with me as I was checking multiple times a week for updates, but the severity of the issues made it take much longer than I initially expected. The PC is running like new and actually posts. The cable management was done well and better than I would have been able to do. Quality work, great communication, and Jason is just a super nice guy overall. Didn't have the pleasure of speaking to or working directly with the tech that helped on the repair, but I'm confident his team of techs are top-notch in the Austin/Pflugerville/Manor area. read more

Meeting on Holy Ground... My husband, Mr. Yelp (thank God), found Jason's website. Just in time too. If my computer was racing a turtle it would lose by a long shot, only for the fact that the amount of mold and moss growing on it would weigh it down. Jason was very kind and efficient. Price is awesome! Let me tell you a little story..a true one. SO I had fallen into the common trap of going to a local huge retailer that shall remain unnamed...YUB TSEB--DAUQS KEEG anyways, nothing ever got done. This is a new computer, and I was not ready to send it to the PC graveyard. Also it doesnt hurt that I read an article online about a former employee of the above unmentioned company. They are not trained to do anything other than sale you another computer...and a not very good job at that either. SO, you can imagine my relief when Jason came to the rescue (by my husband's crafty computer searching skills). ****Heads up, he met me in the parking lot of a church-so i figured God would strike him dead if he was a creeper. But Jason was very cool and explained he was being price gouged when trying to rent a shop to do business in. Now, he can have a shop and charge you triple or meet you on holy ground and get a good deal. I mean come on people its a no brainer :-) read more

I broke the charging port of my laptop. I work from home and my laptop is essential to my job, so to have it on 13% with no way to charge it was not the way I wanted to start my Monday. My boyfriend referred me to Jason, who had previously fixed his gaming PC. I gave Jason a call with the intent of just having the port fixed. When I brought him the laptop I mentioned that I wasn't too concerned about anything but the repair, as the laptop was slow and I was already planning to buy a new laptop come Black Friday. Jason told me he would be able to give my laptop a tune up and have it running the way I needed it to without having to drop a bunch of money getting a new one. Jason was able to fix my laptop within the same day and not only does it charge, but it is running faster than it ever has! I cannot tell you how often I wanted to pull my hair out with how slow this laptop was, but this last week of work was SEAMLESS. I didn't have to worry about switching between tabs with a lag, or long loading times with my email, or opening and jumping between multiple files without the pesky unresponsive message. 10/10 would recommend Jason for your computer repair needs. He is super friendly and provides a quality service at an extremely reasonable price! read more

Well, not big on reading reviews for the most part. Perhaps many of them are a bunch of B.S. Anyway, went to 2 store front shops here in Austin. I gotta say , those 2 folks couldn't have cared less about my problem with the laptop. The first shop , on Burnet said, "Yea, we can fix it" , You won't get a better price ! I thought, wow, this guy can already see through a solid wall onto the front seat of my car and already determine that it would be repaired. Hmmmmm. Ok. Well, Yea, I ain't that stupid. Second place I went to visit, very similar experience. Went home , called my neighbor . Got on his computer , went to Craigs List to find a single individual who has the skill's to fix the problem. This is very important. Jason was the only one who answers the damn phone. Let me say this again. He was the ONLY ONE who know's how to answer a fricking phone ! L. Here's the deal. You will not find a young man who has the knowledge and really gives a crap about helping you solve the problem. This young man is a winner. He will be a winner because of his values, and besides, found out he's a drummer too ! AMEN ! Jason, Thank You, my computer's in the future will all be purchased through you. Thank You, Stan. read more

My laptop is about 8 yrs old. I'm thinking to myself, "Well, its time to replace anyway so just deal with the issues until you can buy a new one." Well, that was until it died last week. I already knew that places like Best Buy would charge a small fortune just to diagnose the issue. Being one who likes to support locally owned small businesses, I found Jason via "Yelp". After reading all the phenomenal reviews I gave him a call. Jason is not only a WIZ at computer repair, he is also a VERY nice guy! He repaired my AC Adapter port and system "Tune Up". Now my laptop is performing as it did when I first purchased it! Jason's pricing structure not only makes his services affordable but also helps those who would otherwise continue to suffer with system issues. Before calling Jason I could only use my laptop in "safe mode". Now, It is as if I have purchased a brand new machine! One more added bonus...Once Jason has worked on your machine he will load his remote assistant on your machine which of course with your permission will allow him to access your system and address any issue. Jason, your motto should be: "Experience the Best and forget the Rest!" Thank you...Thank you...Thank you!!! read more

I cannot say enough good things about Jason! We live in CO and ordered a computer from Jason by word of mouth (that's how good he is). We spoke on the phone and I asked what kind of computer I would need for my business. He gave me two separate options and expertly explained what kind of computer it was, the hardware, the software and how it would meet my individual need. When I had questions later (not being a tech savvy individual), he quickly called to give me an explanation that made the light bulb go off (OH! I get it now!). When I received my computer I was as excited as a kid in a candy store! It was everything promised and super shiny! ;) Once plugged in, I tried to navigate it to the best of my ability, but alas, I installed something I shouldn't have. What to do?! Why, call Jason, of course! I gave him remote access to the computer and his lightning fast fingers went to work fixing the issue I'd caused! The repair took all of 10 minutes! This has been the best experience of any tech repair I've needed. Jason is personable, funny and patient, which are good traits to have in this industry. I will absolutely refer him to family and friends, and will order from him again! read more

I would give Jason a 6 star rating however Yelp only offers 5 stars towards a top performer. This should be your first indication of how excellent and professional my experience was with Jason's Computer Repair! Jason returned my call and email within an hour and was all over it from there. Jason's ability to conduct his computer repair services remotely is a convenient and secure option. Jason worked immediately on my software issue and was able to solve my initial problem right away. His price was both economical and convenient to complete via his website. I then called Jason the following day with another computer problem that may or may not have been caused by the computer refresh and he worked on my issue for several hours until repaired. Not only did Jason repair my computer resulting in faster processing speeds he didn't even charge me for the follow on service that he provided. What a professional and upstanding business owner!! The Austin area needs more independent and self starter entrepreneurs like Jason!! I highly recommend Jason's Computer Repair and will definitely use his service in the future. MAJ Martinez US Army read more

I recently had my computer have a message pop-up stating that if I closed it a virus would be uploaded onto my computer. I immediately contacted Microsoft Technical Support, or what I thought was MTS. I would up talking with a come IT tech center and signing up for a year's worth of customer service. I even gave them my credit card information. After they fixed my computer, I had a hinky feeling because they down loaded some software on my computer and showed me some images from my computer that I thought were falsified. I immediately cancelled my credit card with my bank. The next day I researched for a local computer tech support and found Jason through a recommendation. I contacted Jason, who called me, remote accessed into my computer, checked it thoroughly, removed all of the software that the other company installed in my computer. He cleared it all up within an hour and helped my computer run better. If you are security conscience about your computer, and want some trustworthy to work on your computer - contact Jason. He is now my go to IT guy! read more

I was referred to Jason when my original hard drive crashed; and since then (3 years ago) I would not dream of going to anyone else for computer service. He is very knowledgeable, specializes in quality work done quickly and expertly, and just today helped me with some clutter that I accumulated on my machine which was slowing it down; and which had rendered it virtually impossible to use. It's--once again--thanks to Jason that I might actually finish the autobiography I've been working on for 11 years; because I'll never again be able to blame my delay or procrastination on my computer. Know too that he is fair in his pricing, and speedy in his completion of the work--and has known how to diagnose and prescribe treatment for all the problems I can create with my fumbly hands and lack of knowledge about how to use my computer. I think of him as Dr. Jason -- Computer Consultant and Surgeon. Do yourself a favor, don't trust anyone else with your Computer. This man is the best. read more

I found Jason by doing a google search and decided to work with him based on the yelp reviews. I was a little apprehensive about meeting him, so I chose a public place and took someone along with me. After speaking with him, he told me that providing mobile pick-up and drop-off services helped him save alot of money by not having overhead expenses. As a fellow entrepreneur, I can totally understand that. This just ensures he can continue to provide exceptional service at very fair rates without having to pass those extra expenses on to his customers. Jason ordered the part (which ended up costing more than we anticipated, so he got my approval before placing the order) and had my laptop back to me within 24 hours of receiving the part. This has been one of the best service-provider experiences I've had in a long time. Jason has earned my business and I'll be recommending him to everyone I know. read more

My name is James Kuempel, and I have owned businesses in the Pflugerville area over 30yrs. I love to support small business in the community. I have even started Pflugerville TX.-Small Business Depot, on fb. Everyone in town can join and shop local!!! ......So you might think I would write a good review for anyone in town, but I am to busy for that, haha. But I have to take time for this review. "My daughter plays soccer for SMU and is very busy with that and school, and she was volunteering for a youth soccer camp." "Well, She was right in the middle of a paper when she started having problems!" I sent her Jason's number and she could believe he worked into the night for her. She is so thankful Jascon, and she has your number NOW! ps. I had told her to call you for a tune-up the week before the crash.....lol read more

I have to add my own voice to the positive responses of other Yelp reviewers for Jason's Computer Repair: my experience with Jason was by far the best I have ever had in terms of computer technical help, and I cannot recommend his service enough. Friendly and professional, he offered to fix my computer problem (a severe malware infection) remotely without any sort of inconvenience on my part, and then immediately began working on my issue. An hour and a half later he was completely finished (the computer was working perfectly), and offering me suggestions and tips for future problems - and all, I might add, for an incredibly reasonable price (in fact, I almost felt guilty paying such a small fee). I will be recommending him to friends and family, and anyone else I meet with technical issues. read more

I worked directly with Jason of Jasonscomputerrepair.com. He was patient, persistent, and very professional. I called him first thing in the morning on a Friday, and he started working on my computer immediately. He logged into it remotely, so I didn't even need to leave the house, which was very convenient. My particular pc issue was more complicated than average. Jason put a lot of hours into cracking it, but did NOT charge more than we had originally discussed. Finding a dependable pc repair person is a lot like finding a good auto mechanic: when you meet one you can trust, you don't want anyone else to work on your equipment. I will definitely call Jason the next time something goes wrong with any of my computers. What he saved me in stress and time made his fee a bargain. read more

Jason is definitely my hero. I've had several if not 'many' computer guys over umpteen years.....and none have impressed me, nor worked so diligently and patiently as Jason himself. He offered to help more than I expected ...understood my description of issues at hand, and his total bill was unbelievable... I felt like i had been ripped off almost ALL the other times I've had help....and Jason worked totally remote......I'm still amazed at his work. He has touched base with me a few times to double check making sure I am pleased and everything is working as it should be....yes...it's all working better than brand new system ! I repeat...Jason is my hero..... I will never lose his contact info ! Thank you again Jason !!!! read more

Couldn't have had a better experience with Jason! Had an older gaming PC that was hopeless, wouldnt boot, when it did it would freeze and blue screen. Jason found all the issues Hardware and Software! He kept me up to date every time he found something new and was helpful when I brought it home and had questions. The pricing will vary depending on the task and time required (this is not a huge company please remember that!) Major businesses just suggested i buy all new parts, yet Jason was able to both repair the hardware and remove all unwanted Malware! What is loved most is flexible pick up and drop off times, even if he is away he allows for remote pick up! So convenient! Thank you for all the help Jason, great job! read more

Awhile back, Jason was very helpful in fixing a couple different issues with my Asus laptop. It took some doing, but he was able to resolve the problems I was having for a reasonable price, and was very communicative during the whole process. So when I had my most recent issue, I reached out again. I was honestly convinced that this time, the laptop was done for and I was just asking him to go in to retrieve my files. Jason said that he felt he could fix it up and get it on Windows 11 for me, which I thought wasn't possible. He was able to get the laptop back in working order in half a day, and was as professional and friendly as the first time I went to him. I will always recommend Jason first for computer repair. read more

I was referred to Jason through a neighborhood app "Nextdoor" that I use quite often to confer with neighbors, friends and customers in the Round Rock Forest Creek area. One of the best referrals I've received in quite some time. Having some computer experience after working at Dell for 22 years I was in a real jam. I opened something that appeared to be some type of ransom ware and freaked out! Well, Jason assured me that it was what he does, fixes issues like this on a daily basis, and he remotely took control of my computer and had me cleaned up and running in just a couple of hours. I can't recommend Jason's Computer Repair enough, very reasonably priced! Having computer issues? Call Jason! read more