I urgently needed a metal screen top for our aquarium that houses a bearded dragon. I couldn't…read morefind a store that sold them without ordering in advance. After a quick phone call, World of Pets came to our rescue!!! They had exactly what we needed in stock! Even though they are not close to where we live, it was well worth the drive to get exactly what we needed without a wait, and Preston was super helpful!!! They have a vast inventory, not only for aquatics, but also reptiles and things you can't find elsewhere! HIGHLY RECOMMEND!!!

I went in to buy a 20 gallon long tank because none were available at Petco or Petsmart, at the…read moretime. They charged me 60 dollars just for a standard 20 gallon long. Every place else that does have them, sell for half that price. So will I be back? Nah. Too far out of way. The staff seemed ok however, but I've read many different reviews stating other wise.

The staff are super friendly, patient, and very helpful. I've been in twice so far to buy White…read moreCloud Minnows and a Pleco. Going on two weeks and they are doing perfect. They specialize in fish here, not like a run of the mill pet store does. They actually quarantine the new fish and make sure they are well before selling them. This is my new go to Aquarium store. Sure the prices are a bit higher here, but the old saying has never been more true, you get what you pay for. You want quality? You gotta spend a little more, which to me is great. I'd give more than 5 stars if I could but unfortunately, 5 is the limit.

Extremely helpful employees, live plants and fish were all extremely healthy. I live far away but I…read morewill return if I'm Ever in the area again.

My dog is two years old and he is consistently groomed with Dave in the salon. Every time my dog…read morecomes out after a groom his tail is wagging. You can tell not only does he look amazing, but he feels amazing. Today I stood back and watched some of the grooming and I was blown away. My dog was completely at ease. I have had people stop me in the past and say how well groomed he is, even on vacation in another state. Till today and watching I could not fully appreciate how lucky we are to have a consistent groomer like Dave. He not only does a great job, but my dog enjoys the experience.

Grooming was terrible! Or should I say I say non- existent! $43 for a nail trimming, facial and…read moreanal hair hair trims. They claimed they bathed him. I couldn't tell. They had me come back the next day for a full service on them and it was a repeat of the same B.S.!!! I'll be taking the hour drive to pet sense where I normally take my maltipoo. Pet Smart has lost my confidence. Totally disheartened and disappointed.

I bought a Miniature Pincher today. The Young Ladies were very nice . Professional,Caring &…read moreKnowledgeable. I picked her up today @ 6pm. 11-24-2024. Thank all of you !! I highly recommend.

I called three days ago to check the price on one of the puppies. I was told 1,200. and 10% off to…read moremeet with him. i called back today after he went on sale and he's now $5,000. WTH????? They can keep him!! BAD CUSTOMER SERVICE!!!!!!!!!!!!!!!!

This location of WBU may be on the smaller size, but it has everything you need to upkeep your…read morebackyard habitat as well as offer a bunch of cute knick knacks! Sabrina helped us navigate the store and had a friendly and very knowledgeable conversation with us during check out - a terrific worker! They offered useful items such as Feather Friendly film to prevent window collisions that you can put on at home. They also had fun items such as ChirpyTop, a little bird that goes on the end of a wine bot and chirps when you pour! I had a great time looking through their BOGO 50% off Christmas ornaments, finding one Chickadee and one American Goldfinch that go great with my nature-based Christmas tree. Looking forward to my next visit!

First time customer and was very impressed. Great selection of products. The store manager was…read moresuper friendly and knowledgeable of the products. he was very helpful in recommending the best products for my needs. Will absolutely be returning!

Poor Planet Pet! It seems like the owner wants so badly to have a wonderful neighborhood pet store…read more Something just didn't click. Let me say that they try to offer a wonderful selection of higher-end dog and cat food and I really appreciate it. In fact, their prices are usually 1-5 dollars cheaper a bag than some of the other local pet stores that carry the same brand. The problem is with their ordering. They don't keep up with replenishing what they sell. I have 3 large dogs and usually foster 1-2 smaller dogs at a time. That's a lot of food a month! I go in to buy 30-35 lb. bags at least twice a month. At one point I literally told the manager "Keep this food stocked, and I'll keep coming to buy it." and told her how much I buy on a monthly basis. That worked for a little while. They always run out of the formula I feed and they stay out of it for weeks, sometimes months. They sell fish, birds, rats/mice, some other various reptiles/amphibians, and people are allowed to call and see if they can bring in litters of unwanted kittens to give to the store to re-home. So usually you can find a few kittens running around the place too. It definitely smells like a pet store so be prepared! The really big thing that keeps me from frequenting Planet Pet so much is the customer service. I should say "what customer service"? The employees are all 16-23 with big adolescent chips on their shoulders. They act like it's the worst job ever and you are bothering them each time you want to purchase something. Many times you have to actively seek out someone to ring you up because nobody will come up front to greet you when you come in. Every once in a while a nice person will be working, but it's so rare that I'm actually shocked when it happens. The store general manager is so friendly and approachable I have no idea why she chooses to hire the kids that she does. I'm 100% sure it hurts her business.

Ummm where to start, most of the fish tanks are unhealthly…read morewith either dead floaters in them or passive fish mixed in with aggressive, tanks are unlabeled or mislabeled with species and or pricing, this goes for live plants as well as fish. The staff doesn't know what they have or what they're getting in. They don't seem to care either, when I went it seemed like a bunch of high school or post high school kids working for beer money. you'd be better off drive down dixie highway a bit more and going to world of pets.