A very no-nonsense way to buy a new car; straight talk, no BS, and zero stress. There are only two…read moreautomobile dealerships that I've ever bought from where one person managed the whole transaction, start to finish: Preaus Motor Company in Farmerville, LA, and Jasper Jeep in Jasper, GA. Both are exceptionally good dealerships. For a dealership as good as Jasper, we'd fly-in and drive home.

I inquired about a vehicle at Tutton via phone because I live four hours away. My experience began…read morewith a classic high-pressure sales tactic: Josiah told me someone was currently looking at the truck, then immediately recanted, saying, "Actually, that truck isn't being looked at, so we can talk now." Despite the red flag, I proceeded. I was explicit that I would not be financing through the dealership. I had a "do not exceed" approved loan check from my bank and asked Josiah to confirm this was acceptable. He assured me it was and agreed to provide an "out the door" (OTD) price for my visit the next day. After driving four hours, I test-drove the vehicle. Josiah was polite, and we even brought him lunch to show our appreciation for his time. However, the truck had several issues: PCM codes, dash warnings, missing parts, a stuck air dam, a struggling starter, and erratic shifting from a recently replaced transmission. Despite these concerns, the OTD price was not reduced from the advertised price. Furthermore, Tutton's documentation fee is a staggering $1,000--nearly triple the average of other dealerships I researched. Then came the "hidden" fees. Once I presented my bank check, Josiah claimed he "didn't get a chance" to mention a $1,000 surcharge for not using their internal financing. When I protested, the "negotiation" became a shell game. They offered to cut that fee to $500, but suddenly the tag fees, taxes, and a previously unmentioned "ETR fee" increased to make up the difference. When they finally agreed to "remove" the outside financing fee entirely, they padded the other line items--tags, taxes, ETR, and a new "TTL review reimbursement fee"--so the final OTD price remained almost identical to the original. When we asked to speak to the manager, Brian, the experience worsened. He was condescending and dismissive, stating, "You already drove four hours... I know you are going to get the truck." He refused to budge even $400 to offset the imminent starter failure. Two days after getting the truck home, the starter failed, leaving me stranded. I had to tow it and replace the part myself. Both the salesman and manager lacked transparency and integrity. Instead of a professional transaction, it felt like a coordinated effort to swindle us through line-item manipulation. Based on other reviews, this seems to be a consistent pattern. I would strongly advise buyers to look elsewhere.

Excellent scheduling and service process. Service and quote were inline with the service issueread more

After just having accepted an offer to a new job, I knew that my work expectations called for a…read morenewer truck. After looking at a ton online, my dad and I ran across a Shottenkirk Ford Facebook post. Keep in mind this was posted by their verified official Facebook account. The post included a graphic that showed "$4,000 off" in huge font, then below it said "get $4000 off now for lease, trade-in, auction, etc." So, my dad reached out via FB messenger with a screenshot of an available truck from their website along with questions about how to use the voucher. He received a response with no name and vague information that said " It's easy, schedule an appointment with me, lock in your voucher, and pick out your new truck." So, he tried to do so. They responded that the discount event manager would be in touch soon. A day and a half went by and he had not heard anything, so we decided to go to the dealership (1 hour drive from my office) after work to look at the truck and hopefully to speak to somebody who was actually helpful. We dealt with Landon and Ivan. Right off the bat, they offered $4k+ less for my current truck than KBB trade-in value. After an unnecessary waste of an hour, they finally came up to a slightly more reasonable number. However, once we went on to discuss the price of the truck that we were interested in, they first claimed that they knew nothing about the $4000 voucher. Then, after looking at it, they spouted a bunch of BS about how I was ineligible and the voucher was in applicable in my situation. All these nonsense qualifications that they said I did not meet were not detailed anywhere or in any way on the post from Facebook, so my dad and I walked out and left. Right as we finished our hour drive back home last night, a different salesman named Daryl "DW" called my dad all apologetic and kept asking, "What do I need to do to make y'all happy?" So, we said that the only way we would even consider continuing ANY conversation would be if they honored the $4000 voucher THAT THEY ADVERTISED! This morning, my dad texted Daryl multiple times throughout the day and was completely blown off. Around 6pm this evening, Daryl finally texted my dad a picture of a printed out deal with the message "Here is the deal. We are losing money on this"... The supposed "deal" was literally worse than what had been proposed the night before in person. Therefore, my dad and I have now wasted hours on the road, gas money, hours in person, and hours on the phone with these scamming lowlifes. MORAL OF THE STORY: Do not walk, but RUN away from Shottenkirk Ford. They are fraudulent, scamming, deceitful scumbags. They couldn't care less about you or your needs, they just want your money. Every.damn.penny. Don't trust their social media, their salesmen, or even their sales managers. Disclaimer: If you're unfortunate enough to walk in Shottenkirk Ford, expect for 1% of what you're told to be factual, know that their "market value" is an internally generated BS number that is likely 30% over TRUE MARKET VALUE, then if somehow you're still there, expect to pay an additional $2k or more in mandatory Shottenkirk junk fees on top of vehicle price. DO YOUR RESEARCH, if you don't, they'll sell you ONE truck for the price of two and tell you that you got the deal of a lifetime.

This has to be the best Chevy dealership in Georgia. Very fair pricing, easy to work with and my…read moresalesman Tanner goes the xtra mile to make sure the customer is happy. The owner Steps up when needed to back his salesman up. As far as the service department no one better, Tim and Mike are the best. And no I don't work there, but I've purchased 5 different vehicles and never a problem.

I purchased a 2025 Equinox from Day's Chevrolet of Jasper after making calls/visits to multiple…read moreothers. Scott was so easy to work with and also gave me the right price. I drove several hours to get to this location and pick up my vehicle, and Scott ensured everything was ready for me upon arrival and that the entire process was prompt and smooth. Jason was also great in assisting me with the paperwork, and the gentleman in finance was helpful as well. From start to finish, this was a very straightforward, simple, and pleasant process, and as a single mom who had all my kiddos with me during this transaction, it was very appreciated.

I'm SO happy and loving the Audi Q5 I recently purchased from you guys!!! Never had a better or…read moreless stressful experience buying a car than I did with Appalacian Auto Brokers right here in Jasper, GA!! Friendly, no pressure and a great deal!! Thank you!!

purchased a 2011 Kia from this dealership on 28 July , paid the purchase amount plus taxes and tag…read morefees . After my first temporary tag ran out went to tag office and they told me nothing had been processed. So contacted dealer and they said it was the system. Waited another thirty days and went back to tag office and they told me there was a hold on it because taxes hadn't been sent in . Finally after nearly three months they finally paid the taxes to the state and I finally got a tag . They really seemed like nice people just wished they had been honest with me up front and called me like they promised!