I love the service Scott & his son, Cameron provided me today. We chose to be a 1 car family about…read more2 years ago and so an all day wait at a car repair facility is a major event - especially if you are home alone while other family members are out of town. Well, they bent over backwards to help me aslong I had my vehicle in shop before 8am. I arrived at 7:45 am, Scott was opening up shop. I gave him the key & hoofed off to Corner Coffee. Scott shows up at Corner Coffee at about 12:30 pm to pick me up after repairs were done. He tells me that the transmission pump replacement took much less time than anticipated. So he gives me a generous labor credit. I was floored. AAA Auto Care wanted $7K to replace the transmission when all I needed was a pump replacement - a $2K cost. The honesty, integrity and communication was flawless. As a small business owner, I value these principles - and they nailed it. So don't even think twice before having Mr Transmission do your car repair for transmissions, brake work, fluid changes (oil, transmission, brakes, coolant), etc. If they don't do it, you can expect an honest answer. Can't say enough good things about these guys.

If I could rate this place lower...I WOULD...and by several levels…read more Initially, I had taken our 1994 Toyota 4Runner to them with a very, VERY slight transmission fluid leak and intermittent slippage when in DRIVE. In less than an hour after leaving the vehicle with them for their diagnosis, they called to say that the fluid level was low and the fluid pan gasket needed replacing, as did the fluid filter/screen. So, over the phone, I approved the repair work to be done. The next day, not only was the leak back, but it was 20-30 times worse -- not mere DROPS, as it was when taken in for the assessment/repair. The fluid is POURING onto our garage floor. So, I returned the car, and they replaced the "replaced gasket" with a new gasket, and I took the car home. Yep, you guessed it! A couple of days later, the leak is back and worse, now, than it was after the initial repair. As well, their front desk associate -- Cameron, who is the son of the owner -- gave me grief when I expressed my disappointment in their, would let me talk by talking over me. Then I encouraged him to let me speak, if I was to avoid suing them. He then unleashed a tirade of screams, using that narcissistic challenge of, "Do you know who you're talking to?!!! And then hung up on me. I immediately called back, and the owner had been brought to the phone and tried to explain...EXCUSE their shoddy work. First, he thought I was completely ignorant of car repair, not knowing that I'd grown up on a farm, helping my dad repair and retool LOTS of major machinery components, INCLUDING TRANSMISSIONS, manual mind you. Ultimately, I had to FORCE them to remove some of the fluid, they had refilled the fluid level way, WAY, WAYYYYYY beyond the FULL notch on the fluid check dipstick. Since then, the leak essentially has disappeared; however, here's the remaining issue, which I didn't mention, given the fundamental failure to resolve the leak. Not only did leak issue worsen on order of magnitude, but so did the transmission slippage -- now not just in DRIVE, but also in SECOND gear, failing to "pull" from a dead standstill, but will kick in after starting the car in LOW, then shifting upward and settling in DRIVE. Needless to say, HELL will receive a ton of fur coat shipments before I'd EVER take my care back to these guys. And, now, YOU stand forewarned. I'd been referred to them by SIGNATURE Auto Repair, who's just next door, literally, as THEY don't do transmission work. Ironically, neither does this MR. TRANSMISSION. Be warned...or be incalculably sorry!!!

Several years ago I had Brock rebuild my 7.3 f350 transmission back for me after it went out. I…read morehave been impressed with it ever since with no issues at all. So when my wife's Tahoe started acting up I immediately called him to get some prices. I fully went to his shop and unloaded all the wife's stuff to get it ready to leave for him to get to it when he could. He was several weeks out and I was gonna have to figure out how to find the wife another form of transportation. He wanted to ride in it with me first and put it on his computer. He quickly told me after a short ride that it wasn't my transmission causing the shifting problem. After 30 min of research he was able to determine that my rear tires were more worn than the front and caused the rear to spin faster. And because the wife had it in auto, the computer couldn't figure out if it needed to be in 4 dr or 2 dr. Now anybody could have told me that it was the trans and I would have agreed. The vehicle had tell tale signs and was at about that mileage. But Brock was an honest man. I offered to pay him for his time and help. He refused. I shook his hand and thanked him and went on my way. I write this review because Brocks Transmission will have all my business from now on. And I will tell any of my buds and extended family where they need to go for their transmission problems. There are still honest people left in this world. And Brocks Transmission is one of them.

I had a problem in my GMC that I could not fix. The transmission started to slip and was getting…read moreworse by the day. I dropped it off on a Saturday and picked it up the following Friday. Great work. Shifts like new. I purposely placed extra cash in the payment and I was tolled that I had accidentally paid to much. I knew this but he did not. Great Service and Honest, I'll be back again. Kent

CJ and his team did great work for me on my 1970 Mustang Mach 1. I would not trust "my baby" to…read morejust anyone, but after walking thru the shop and talking to CJ and seeing his vision for his company, I knew I could trust him to do great work on my car. Thanks CJ. Michael Donnelly

I would consider exploring other options…read more Upon having our transmission rebuilt and rear main seal replaced by Gears we had an immediate oil leak from rear main seal (approximately 1 quart every 2 hours). Gears Transmission indicated they were not obligated to warranty rear main seal leak (in which they replaced). After 4 weeks of constant calls, broken promises to remedy, paying for repairs out of my pocket and pursuing legal action for reimbursement I finally received reimbursement for warranty work. To make matters worse, a broken bolt was discovered from seal install, meaning they broke a bolt and attempted to hide during installation. In addition, a loose bolt in transmission bell housing was also found. During transmission repair and warranty claim, Gears was horrible about providing updates; they only called/ returned our calls two times over this 9-week process. Granted, we travelled cross country day after receiving truck with rebuilt transmission and Gears had to use another shop to perform warranty repairs; however we had to take truck to 2 different shops of their choice so they could obtain multiple quotes and we ended up paying for repairs out of pocket after they reneged on paying their bill to vendor of their choice. Only after beginning legal proceedings did I receive reimbursement for main seal replacement.

Another shop gave me a 3000.00 estimate, Howell's was 1300, with a better warranty. He'll get my…read morebusiness from now on.

At first glance, I was a little skeptical coming to High-Tech, but I did it anyways because of the…read morereviews. It's just this lot off of Buford Highway that honestly doesn't look visually appealing from the road. A small lot with a bunch of cars randomly parked- no clear parking spots, the entrance of the building is off to the side. We dropped our car off and didn't receive a call or an estimate the rest of the day. We figured they were just busy given all the cars in the lot. That gave us more reassurance that so many cars were there. However, first thing the next morning we received a call letting us know what to expect in terms of cost, what was wrong, and our options. They were very honest, explained everything thoroughly, AND best of all, did not try to push anything on us. We were given the cost estimate to rebuild our transmission with new parts or get a used transmission. They gave us recommendations and did not push the more expensive option on us. We opted for the used transmission, which we were told would take 1-2 days for the part to arrive. We assumed we wouldn't get the car back until the next week. The very next day we were called and told the car would be ready in 2 days. Much much faster than anticipated. They offered to replace the clutch for us too, which we declined and they didn't try to push it on us. The next day, we were updated on everything, and we decided to go ahead and replace the clutch. Despite this, the car STILL finished before the anticipated time. When I picked up the car, we were informed that he fixed another part for us and refilled the coolant for no charge, the transmission has a 6 month warranty, and lastly, I mentioned a discount on the website for $100 which he happily applied to our bill. The car drives amazingly. The clutch feels great. The transmission works perfectly. Shifting gears has never been easier. We are so pleased with the work, the speed, price, and how thorough the communication was. Trust the reviews and take your car here for any transmission needs.

We had our transmission rebuilt at this shop. We based our decision on its good reviews…read more Their communication is sparse. We had to call every few days to get an update or we would hear nothing. We finally got the car back after about 2 1/2 weeks. It seemed to run fine. After a few months, however, we were still having transmission issues and were provided diagnostic codes when we took it to a near by auto part store. Fine. It's under warranty. We take the car back to the shop. Our vehicle sat at the shop for legitimately 1.5 weeks with little to no calls or updates. We finally retrieved our car without our warranty repairs as we were given excuses about how short staffed they were and how someone had jury duty, blah, blah, blah. Meanwhile, we're renting cars, taking Lyfts, Ubers, etc... all while the car is just sitting there. Simply said, this shop does not honor their warranty or at least not with any urgency at all. If you have 100 years to wait.. then maybe your experience could be different.

I really wanted to give a positive review because the brake pad replacement itself went smoothly,…read morebut unfortunately the experience took a turn afterward. When I went outside after the service, I immediately noticed a lug nut was missing. After looking closer, I saw that the wheel stud itself was broken - which I know for a fact was not damaged prior to the repair. When I contacted the mechanic about it, he did not deny breaking it and asked me to go purchase a new stud and lug nut, which I did right away. He said he would return to install it, but after that point communication became very unreliable. I texted several times with no response. When he finally replied "yes" to confirm he would complete the repair, he still never followed through. Since then, my messages have gone unanswered. On top of that, he told me the broken stud was "no big deal" and that he knows someone who drives around with multiple broken studs - which was extremely concerning to hear from someone responsible for vehicle safety. I don't feel comfortable driving with a broken wheel stud, and the situation has been left unresolved. I wish this could have been a positive review, but based on the lack of accountability, poor communication, and safety concerns, it cannot be.

Kevion arrived a few minutes ahead of time, was friendly and professional. He got my drained…read morebattery charged up and offered follow up at no extra charge.

I must say that I had a great experience with AAMCO, Rick the technician was very forthcoming with…read moreme and let me know what was going on. Nick also was extremely helpful as well. I will go back to them again

Horrible service just trash job I took my Chevy up here for a transmission replacement brought the…read morevehicle home because it's a project car I'm working on from my stand point and my professional certified mechanic Brother inform me that this transmission among other problems after installing the transmission, it was done incorrectly and uncompleted. When I went there and asked for a manager or the owner, the employee proceeded to tell me " we're all in charge so just talk to me" I stay at the promise about the transmission that they had just installed a few weeks prior to the day, I was there the vehicle has not been driven from the second I open the hood and looked under the vehicle I could point out so many various things that was wrong on top of that The transmission leaking do not take your vehicle to them horrible work they will cause someone their life with the horrible work, God forbid The response from the employee, "we're all in charge so just talk to me," is also unprofessional and unhelpful. As a customer, you have the right to speak with a manager or owner to express your concerns and seek a resolution. I will be reaching out to our Attorney General's office and local consumer protection agency.