I've been coming to Top Auto Repair for over 6 years, and Van- the owner has always been honest and…read morereliable. He gives you the price upfront, so there are no surprises, and his prices are very reasonable. He only recommends the services your car actually needs and never tries to upsell unnecessary repairs. My whole family has been coming here for years because we trust his work.

On a Sunday I had time to get an oil change that was overdue. Looking online I stumbled upon Too…read moreAuto Repair while a lot of other shops were closed. I seen that for Sundays they are by appointment only so I gave them a call around 10:40am. They asked if I can come in after 1 but I said I not had an hour so they said they can squeeze me in at 11:30. I came at 11:20 and they loaded me up quick and I was in and out under 20 minutes. They topped off my fluids and inspected my car (new to replace front brakes pads) which I knew that. That shows me they really inspecting the car after the oil change so I respect that. The value for a synthetic oil change with filter was $55 which was cheaper than other locations. There's a reason why this place is rated 5 stars. Great customer service!

I was recommended this place by my brother and have had to tow my daughter's car here twice and I…read morecan't say enough how good these guys are here. Quick to respond and follow up quickly and I felt the price was right and did not feel like they took advantage in fact on my second return the owner was honest and said something was disconnected on the battery and didn't charge me. It's rare to find honest auto shops these days so I definitely appreciate and would recommend this place. Don't let all the parked cars fool you!

I took my Mercedes Benz to Alum Rock Auto Care to have my power steering pump fixed only to have it…read morereturned to me with a broken side mirror light and scrapes all around the car. I spoke with the workers at the auto care, but they refused to take accountability for their own mistakes. I 100% do not recommend anyone come here if you want your car returned worse than how you brought it in. I recommend anyone who brings their car in to take photos all around. I am extremely upset with how they handled this situation, all I asked was for them to fix the damages that they created. I will be filing a complaint with the BAR.

Honest, helpful, and respectful are the three best ways to describe this business. They thoroughly…read morelooked over my car and provided honest feedback about what could be fixed and what couldn't be fixed. The staff was friendly, patient, and easy to talk to. They took the time to listen and explain everything clearly, without any pressure or sales tactics. It's hard to find a mechanic you can truly trust. This shop has knowledgeable, trustworthy people, who genuinely care about their customers. Highly recommend.

Brought my car here after the dealership recommended work. Dealerships are known to over charge…read moreand when I took my car here and talked to Hoang he recommended what really needed to be done at a way more reasonable price. He mentioned other items that can wait. This shop is honest, reasonable with pricing, finishes timely, and they are very friendly. Will definitely be back for my tune ups.

I can't believe it's been so long since my last five star review of this fantastic business. White…read moreRoad auto service handles everything automotive for myself and many of my friends. I have my oil changed there, both major and minor repairs, and I just had brakes (front and rear) replaced there yesterday. Tai has been servicing my cars for about 15 years now. He is absolutely the fairest, most honest mechanic I have ever dealt with in my life. I think it's also a good sign that several of his staff have also been there for this full-time. One has to assume he's just as fair and honest with them as he is with his clients. If you live anywhere within the greater San Jose area, and need good, quality, honest car repairs you need to look no further than White Road auto service.

This is how you get ripped off... I got a card in the mail…read morefrom AAA for a free 40-point vehicle maintenance inspection. I didn't even know AAA has auto repair centers? However, I trust AAA and have been a member for quite sometime so I took my car in to be inspected at their Tully Road location. To make a long story short and after testing my car with lots of fancy diagnostic tools they told me I needed $3,924.07 in repairs including front and back brakes. Huh?! I asked what is "needed" rather than "recommended"? He quoted me around $2500. I politely told him I would go to my regular mechanic to take a look. I've been going to Tai/Tran at White Road Auto Service for decades and he has always been the most trustworthy person. Being a good old fashioned mechanic he looked under my car with a flashlight and deducted I needed my front brakes resurfaced. Then he checked under the hood and said I needed to top off my oil. Total cost $234.91. That's a difference of $3,680.16. Who do you think is going to be my forever mechanic?

Jonathan and Ky have great customer service skills in addition to their knowledge about cars! I…read morebrought in my car to them to check if everything is OK and they did a really thorough job. If you're looking for a car shop, I highly recommend taking it here and having it under the care of these two men. Thanks again Jonathan and Ky!

I needed my brakes replaced and the rotors. Willards gave…read moreme an excellent price, excellent service and very quick with their work. I am very happy with Willards and will come back when I need additional repairs.

To update everyone, these are fairly new owners so I believe a lot of the good ratings is from the…read moreprevious owners. Tammy's really nice and made me feel at ease. However, the mechanics didn't seem genuine or thorough. There was a language barrier which made it hard to connect with them. When Tammy left to escort another customer, the mechanics rushed the job and me out. I took it to another mechanic and he fixed their work easily.

Went here for an oil change and I had only requested that. But they saw that my dust covers for my…read moreshock absorbers were a bit torn and they informed me that I need to change my shock absorbers entirely. They assumed I was a clueless about my car. And I walked out saying no thanks but only did the oil change. Of course I went to my standard service center and they told me that the repair shop was trying to make a quick buck off me. Only the dust covers needed to be replaced and the shocks were perfectly fine. @diamond repair be honest, else you'll lose all your customers. NEVER GOING HERE AGAIN EVEN FOR AN OIL CHANGE.

outstanding experience!…read more - Great prices - I found their rates to be very competitive and fair. - Expert service - Robert was incredibly thorough and helpful throughout the process. He explained everything clearly and made sure I understood the process and timing. - Excellent communication - The team kept me updated every step of the way, making the whole experience smooth and stress free.

I had my change oil done very quickly. I asked them to check the psi of my tires & perform a brake…read moreinspection. It was completed in less than an hour. They recommended change of tires which I was planning to do in a few months. Their service & not upselling me on something I don't need provided great value. Their staff named Robert has been very helpful with my car maintenance.

Late to appt due to a long call but he was still able to do my service for me! First one since my…read moreToyota card expired and I think it was very valuable compared to what the receipts used to say at the dealer.

I recently found Thanh on Yelp when I had some urgent issues with my car. He was one of the few…read moremechanics I could reach early in the morning, which I really appreciated. Thanh responded quickly to my calls and promptly diagnosed the issues. He is communicative, knowledgeable, and friendly! I felt my car was in good hands, which was very reassuring. I was already impressed by the online reviews, and seeing another customer in the office give him the highest compliments only reinforced that. I even nodded in agreement. The shop is located in a plaza with several other auto repair spots. It can get very busy, especially on weekends, so I'd recommend calling ahead or making an appointment.