Buyer beware... On 11/12/21 we contracted with Jason Provau…read morefrom Handyman's Best to order and install a new (exact replacement) door that leads from our kitchen to the outside porch. After his assistant took numerous measurements and pictures we placed the order, my husband drove to the factory signed the order and paid the invoice. We received the new door on 12/09/21. There were several issues with the door: the number of bore holes, the glass and trim were incorrect. On 12/14/21 we received what we thought was the corrected door which Jason and his helper installed on 12/20/21. Relying on Jason, the door install specialist, we didn't notice that this second door's bore holes were on the wrong side. Our original door opened on the right side. The new door opens on the left which makes the door open to the rear exterior wall which is 20" away from the door opening. This is extremely inconvenient. Not being professional builders, how are we supposed to "catch" every error. We had already spotted several mistakes the first time. At a minimum a professional's first responsibility should be to verify that the exact replacement door we wanted is in fact the exact replacement. When we questioned why he installed it that way Jason told us it was a new building code that required the left side exit. My husband contacted our county building department and learned there is no such code. At this point Jason pointed us to the verbiage on the backside of his contract that my husband signed but didn't read. It is filled with legalese removing him from having ANY RESPONSIBILITIES. Relying on his contract verbiage, Jason refused to take any responsibility. In fact, whether we paid for another exact replacement door - $1,700 or, had him do some sort of on-property retrofit, he wanted us to pay him the same labor fee we paid to have the wrong door installed. This is a buyer beware alert! Legally Jason is covered, but it is unprofessional and dishonest!

Jason and his crew are the best. They came out and installed a new fence for me. They removed the…read moreold and disposed of the trash. They put up a beautiful new perfectly aligned fence for me. I was impressed on how knowledge they were and how professional they were. I would recommend them to anyone.

I hired Jossua and his friend to rebuild my 1950s bathroom. The work is horrible and they took my…read moremoney and ran. Charged me for services they never performed. I have plenty of pics to show. The tile job is the worst ive ever seen and truly shows that he is a complete novice and cant do a decent tile job. Ill be taking him to court over this and hope folk steer clear of this baboon who takes peoples money and wont return phone calls, emails, or texts. Truly not a professional and wouldn't hire em to mow my yard in the future.

Left a message and a phone message. Still haven't heard from them.read more

Our roof was replaced by this company in 2007. We have paperwork. Couple of days ago and for the…read morefirst time in 18 years we were informed by insurance company that we do not have a permit for our roof, therefore they cannot insure us. I called Champion and emailed them, of course they never responded. That is just how they do "business". About 7 years after they replaced the roof we had a leak. We went to their office and made an app for them to come out, they NEVER did. Second time we came to their office, Christopher saw us, ran and lady at the front said that he is not there :) Such wonderful humans. When I called City of Jax they stated that this company never paid for the permit and they never submitted copy of the contract. Nice work! Owner of this company at the time tried to scam us with paying more for services they did not do, so this company is the last place you want to do business with. We did not speak English well in 2007 as we do now, so they obviously realized they can scam foreigners. 2007 were different times. Now we can read reviews online and avoid companies like this one.

Champion Roofing replaced the roof on our house a couple of months before we purchased it and…read moreincluded a long-term warranty. Our home inspector noticed that water was pooling on part of the roof and suggested that the warranty should cover improper installation leading to water retention. Shortly after completing the sale, we reached out to Champion to register the warranty. Tina confirmed that this would be no problem, and she would start working on the paperwork. We mentioned the pooling water, and she told us that her boss (Chris, the owner) was out of town. He would get back to us upon his return. A week later, we had heard nothing about either the water or the warranty. This began two months of getting the run around. We would call, be told that the warranty was in process and Chris would reach out shortly, and then nothing would happen. This week, a branch fell on our roof, puncturing it in two places. Obviously, the warranty doesn't cover that, but we asked if Champion could repair the damage. After a few phone calls, Chris finally visited our home for the first time. I suppose he saw an opportunity to get paid again. He quoted a price for the puncture repair, and we asked him about the pooling water. His curt and rather rude response was, "That's normal. It's a flat roof. What do you expect?" I pointed at the even flatter carport roof that the same team installed right next to the pooling water and said, "That roof is also flat, but it doesn't hold water." I told Chris that his response was not acceptable. He described what he thought he could do, but said, "It won't fix the problem." He then sent us a proposal costing an additional $500, knowing that by his own admission it would probably be insufficient. We hold that a properly installed roof shouldn't retain pools of standing water for more than 48 hours and that the installation company should fix such deficiencies in their work when they arise. You can clearly see a dip between the edge and the center of that section of roof. Contrary to Chris's claim, it isn't a flat roof. Due to Champion's bad installation, it is a dipping roof. Additionally, when installing the carport roof, the crew did not take care to align their nails to the trusses, so there are long roofing nails poking through the underside of the ceiling in multiple locations. It's quite ugly. To resolve the punctures made by the fallen branch, we hired a different company that came to fix the damage within a few hours (after a single phone call), and they charged us less than half of what Chris quoted us. Clearly, the roof was not installed properly, and we are quite disappointed that Champion refuses to address their mistakes. Other homeowners should beware especially if your home doesn't have a steep roof, if you care about what the finished product looks like, or if you value prompt and courteous customer service.

Great service, good communication, knowledgeable, and met estimate. Would use again. Nick brought…read moreall required tools and replacement disposal, works great and service call was quick and efficient.

logo…read more N&A Property Services LLC We heard back from the proprietor, Nick Shaw, after posting our need for a licensed plumber to repair a clogged drain/inoperative garbage disposal on Tuesday (11/22) last week. He showed up on Wednesday to address the situation. He was here for about an hour, and claimed to have fixed it by snaking it out for us. We discussed other possible projects we have in our whole house renovation, and I thought all was well. NOPE! Later that evening, we tried using the sink and it not only did not drain properly, there was a 'new' leak below the sink where he had uncoupled the drain from the garbage disposal. So now we not only cannot use the garbage disposal, we cannot use the sink at all, even if we just need to rinse off the slightest of residue on our dishes. Forget about using the garbage disposal. So we texted him late Wednesday and his response was one of being very apologetic and insisted he'd be back ASAP to fix the situation. We knew it was Thanksgiving, and didn't really expect him to come that day, despite his having told me he was working on other projects that day (making hay while the sun shines, I thought). But then Friday, Saturday, and Sunday came and went, and after several more (polite) texts to Nick, still no response. He's ghosted us. So, we're out the $250. The owner, Nick, is NOT responding to our text messages. I have no other recourse, since I checked my banking statement online and the check has already cleared. All I have is this (unfortunate) means of alerting others that they might find themselves in a similar situation if they contract with N&A Property Services to do whatever work they might need accomplished. I have to say that having spoken to Nick at length, after he'd 'fixed' the drain, I NEVER in a million years suspected we'd get GHOSTED by him. He's polite, well-spoken, seemingly proficient at what he does. But how many days of NO RESPONSE and NO SHOW at our home do we need to sit by idly and wait? I only know that we certainly did NOT get what we paid for. We are NOT pleased that his business model doesn't contain any 'SATISFACTION GUARANTEED' warranties. We're essentially out $250 for a job NOT DONE. I'd give this guy a miss if I had it to do all over again. I really hate being taken advantage of...I much prefer leaving a positive review for a job well done. SIGH Services Performed: No Cost: $250 Hire Again: No Overall 1.0 Price 2.0 Quality 1.0 Responsiveness 1.0 Punctuality 2.0 Professionalism

My pavers look brand new after the Paver pro team came out to assist with some funky dirty pavers…read more Scheduling was a breeze and Sara was polite and knowledgeable, answered all of my questions. The owner Jeremy came out to assess at the end (the next day) and told me the sand level for the pavers was already perfect so it ended up costing less than originally expected. I don't know if that kind of honesty would have been found at another company so want to mention that here. I give them all the stars

These guys make appointments and then don't call or show! Their office staff is rude and thinks…read moreway too much of herself! Given poor communications, I wouldnt give them an opportunity to do business! Their excuse for not showing or calling is they had no record of the appointment (that I made with Jeremy) and it was raining! This was an appointment for a quote on a covered lanai - really raining stops a quote where all is needed is a measurement indoors! The person that answered the phone hung up before i could even tell her it was indoors! RUDE!

We had scheduled a time for Wed but he had to push it to Thursday, then never showed and told me…read morethat he didn't want to do it. Big waste of time and very unprofessional

Sabid and his team did a great job, great communication, always on time, highly recommend!read more

We hired Honey Do Service to do multiple repairs/jobs around my mom's house. The work that we…read morecontracted them for ranged from replacing rotted wood siding to vinyl siding repairs, as well as finish work for a breezeway ceiling. Along the way, they noticed a few things that needed attention and called/emailed us immediately to inform us and to see what we wanted to do. Communication was great throughout the entire job. Michael was the main handyman on the job and was wonderful! His attention to detail with the woodworking was excellent. Freddy also helped Michael during the process. Both gentlemen were kind, respectful and careful with how they handled the jobsite. I also have to give a shout out to Scott (owner) and Brittany (office) - they were great to work with. Overall, we are very satisfied and highly recommend them. Thank you, The Honey Do Service! We are very happy with the work you did!

I recently noticed a area in my yard was not getting proper watering and went out to look at it so…read more looking at it, I had noticed they poured concrete for the Post to hold the gate and it was up against the sprinkler head, so I was able to remove two chunks that were up against the sprinkler head and then turned the irrigation on and it was not rotating properly so I called them up to take care of it for me ( to clean up the concrete that they poured right next to the sprinkler head and fix it ) So a guy came out, took a look at it took pictures made notes and said he would get back with me. Never heard back from them for 10 days. So I called.them back to find out what was going on, and the secretary would give them a note to call me back The guy that came out that looked at the problem called me back and he said the owner Scott ( which is on the beach Boulevard location) it was out of warranty. What a crock! The stuff was there the day they left ! I had spent a good amount of money with them ( also had them do another project In that time frame ) and yet Scott couldn't fix a problem for me being it was out of warranty when I caught the problem wow! That is poor customer service I work in the trade industry-as well, but not what they do, but I know what I do for a living demands quality and customer service are the most important thing for what I do. Would not recommend them and won't ever do business with them ever again !

We had Hammerhead come out to repair a leak in my mother-in-law's roof over her laundry room. The…read moreroof still leaks. We have called them repeatedly to come out and fix it. They take weeks to respond to our emails and calls. Completely ignoring us is not going to solve the problem. We requested our money back since they can't seem to fix the problem. The textured surface over my mother-in-law's laundry room has bubbled. We are ready to take them to small claims court to get our money back.

stay away from this company I had a roof repair that had a warranty for 2 years only lasted less…read morethan 9 months. their warranty means nothing stay away from this company