dude guys we're cool as fuck. very freibdly and helpful. I had some sand in my bed and they…read moresprayed it out without hesitatio. def would go back even for 10$ a wash!

Beware ........ Volcano Quick Lube & Auto Wash…read more1857 Haggerty Rd Commerce Charter, MI 48390 Under New Ownership ........... Ask for quote first. I just got $tickered $hock ............ and misleading pricing. In the past, I had my family and business vehicles serviced here. This past weekend, and discovered cost increased almost 40%. * Oil change $130. * Gave cost for new air filter, $14, on invoice $24.95 (bait n switch) * No More free car wash , either :( * creepy manager Not Happy

Stay clear of this location and the manager Joe who is arrogant and smug. Doesn't care about…read morecustomer service just his attitude and ego. Watched 3 cars leave behind me while the other 2 gates were closed at 8:00 am in the morning on weekday. When I went back that afternoon and both the others were open and was met by his smug attitude and found out this clown was part owner and was told I am not welcome here, I was happy to leave and go to one of the many other locations for Jax. All of which I have never had an issue with.

Came in for a real quick spray down to clear the salt off the car. A few minutes spraying down my…read moreown vehicle... if I had known the credit card was going to be charged $10 to do that, I never would have went in there. That price... posted, nowhere. Hell no on going back. Crazy.

Aftermath. See photo. Dirty window with soap streaks. And that's with forty percent tip. Yikes!read more

"earth to Novi come in Novi" aka very large retirement home... If you tip these guys ur car gets…read morereally clean. No tip brings ahh issues as explained in previous posts

I just went by there because they didn't answer their listed phone (a cell phone). The place is…read morevacant. Too bad too because they did a fine engine compartment steam cleaning for me a couple of years ago.

I do not recommend this detail service. My car was left dirty even after a "full detail" -- with…read moretrash still in the cupholders, stains on the ceiling, and old wrappers left behind. They even left garbage in my driveway. When I contacted them, they acknowledged the poor service and agreed to a refund -- then completely ghosted me. No follow-up, no accountability. Save yourself the frustration. There are plenty of other places that actually clean your car and treat you with respect. This isn't one of them.

They didn't even spray the whole car before sending it through the car wash, ice and salt build up…read moreon cars is the reason ppl take it to a car wash. To give excuses why you didn't spray it is ridiculous - job is simple. We informed them it wasn't sprayed on one side, gave us a hard time before sending us back through to not fix the problem.

I love this Jax's car wash. I give credit to all the employees for standing out in the freezing…read morecold, spraying your car and wiping it dry when you leave. They are super friendly and appreciative. Tip well they deserve it.

The stiff rubber brushes are FAR too aggressive. I was lucky a kinked license plate was the worst…read moreof the damage. I would not trust my vehicle to this car wash.

Excellent service with a smile & car wash every time. Got a gift card for Christmas and been there…read moredozen of times. Happy every time!

You guys are horrible by not allowing me to cancel my subscription I have been attempting to cancel…read morefor 3 months now.

i have been using this car wash for years and never had a problem until Wednesday of this week. As…read moresoon as i saw the gouges that were put on my car i took it up there to show the attendant . she tells me " no one else has complained about it so she can guarantee that it didn't happen there‍ well i can guarantee it did happen there, the whole back half of my car was replaced by a rear end accident. After reading other reviews and seeing similar comments. It must be a script they learn working at the zax car wash to deny all responsibility. The car wash itself was horrible, very little soap, the foam strips dragged in clumps across the roof of my car, my car looked worse after the supposed wash. At least before the car wash the dirt was even and there weren't gouges in the black plastic and tailgate. i paid for a $24 for an ultimate plus tip to damage my car. Never again.

I've been going here for quite some time and absolutely love the personal touch..meaning the…read morevehicle gets towel dried. Now out of the blue they stopped doing that. Why? When it makes a difference. I'm sure you're going to lose a few customers over this. I mean why pay for detailing when they can't towel dry your vehicle?! Definitely not worth the money, time or drive anymore.

This is definitely one of the better car washes around that I've been to lately. They actually…read morespend some time spraying your car with the hose both front and back to get the difficult to clean places. So I think they do a pretty good job the options and pricing are reasonable where they have three price points you can choose from depending on how dirty my car is I an able to make a selection. I think it's a good value. They also have free towels and vacuuming in the adjacent lot free to you so it's a great option.

Answered many times not gonna answer again I said it was terrific . OK how many times do I have to…read moresay terrific to get 85 characters I'm not gonna answer again. I hope this is enough this!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Pulled in for an oil change, they wanted to charge me $249!!…read more I went down the street and spent $114 for a synthetic change. Avoid this place!!

Just go to the Jax on Richardson. Much better service and quality. The way it's setup is also not…read morevery convenient.

The photos say it all. Still a significant amount of dirt left after paying for their top dog wash…read more$15 the best they offer. I would not recommend for very dirty cars, it's ok for a regular maintenance wash. My car was pretty dirty, but you would think the attendants would use their power washers to spray out visible dirt. My car is also black so it had many places with dirt still visible. I didn't go back to speak with management, i just went elsewhere so i can't comment on customer service. Upside, Vacuums work well and there's a gas station onsite, one stop shop.