The stiff rubber brushes are FAR too aggressive. I was lucky a kinked license plate was the worst of the damage. I would not trust my vehicle to this car wash. read more

Motor City Express Car Wash - Damaged license plate. - Car Wash Near Me - Wixom, Michigan

Excellent service with a smile & car wash every time. Got a gift card for Christmas and been there dozen of times. Happy every time!

Closes often with no notice. Towels smack in my passenger side mirror everytime. Car wash is fine. Base wash does not include the towels to dry your car. Value is worth it if you go frequently. read more

i normally don't write reviews, but the young man that helped me with my carwash was too kind to not give a shoutout too. I believe his name was Justin and made my visit amazing!! will be coming again soon. read more

I tried to give this place another chance and again I would give zero stars if possible. I paid for a pre-wash and the kid just pushed me right through when I rolled down my window and said hey I paid for a pre-wash he said sorry we're having issues with the track at the moment. They did not offer a refund. read more

great service, good prices, a service employee named justin helped me sign up for a the membership and he was very helpful.

I signed up for the one month unlimited car washes, just one month. However they charged me again the next month, which I did not want. So when I called Motor City Car Wash I was told a manager would have to call me back. One or two days later I got a call from the manager and I told her I did not sign up for a reoccurring service, but I guess you had no choice, when you did the one month its automatically reoccurring. When I asked the manager why this happened when I did not sign up and why would they do that, she told me "Netfilx does it", but your NOT the same. Its a scam, I will never go there again! read more

I have been going to this place since it opened and I agree with many of the others that they started out great, but have gone downhill since then. They used to spray your car and take their time prepping it prior to the wash, but now it seems to be a quick spray on the windshield. The only attendant never smiles and finds his job a nuisance (at least that's what his body language says). Doesn't matter what level of service you purchase, the car never comes out completely clean, especially on the back end of a SUV. Yes, I said never. Truly. The free vacuums are nice though. I don't see the value if the car is never truly clean after running through the wash, whether you pay $8 or $20. read more

Stopped by for a wash and most car washes of this model have free towels to dry your car or someone who will do for you especially for their price tag. I asked the attendants at the end about one. Nothing was provided outside. I was told to go around the building to the office . Girl manager inside seemed annoyed that I asked and must of been really hurting their profit to give away a baby washcloth size towel to dry off the soap still on my mirrors and window. Won't be stopping here again. read more

closed for weeks now after taking everyone's monthly subscription money and all the place offers is a free car wash

This used to be my go to place. They had good service when I first started coming here. The last couple of times I've noticed that my car wasn't getting as clean as it used to. They used to put a sleeve on your wiper; but they didn't today and my wiper blade got completely ripped right off. Agh. Now off to the dealer for a unwarranted repair. read more

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I tried to buy a gift card online and was having some difficulty. I called and spoke with avery nice gentleman who helped me through the whole process. I highly recommend this car wash. They have very nice people working there. read more

Can someone please explain to me how the drying towels at the exit of the car wash are still not right & do not work properly. They either miss the side of my car by 8- 10 inches or don't work at all. This problem has been going on for years. I've brought it to the attention of on site management & emailed management with no results. I would give them a 5 star rating if they would only fix this problem. Larry F. read more

Terrible! Enter at your own risk! Place used to be great! Now its terrible.. calibration is totally off my car comes out half clean! and nobody bothers to pre-wash anymore. They damage my car (due to not adjusting properly) ripped my luggage rack right off... along with the seal up there, I was stuck in a car wash from hell beating the heck out of my car, until they finally shut it down due to the pieces of my car that were ripped off getting stuck in the track! Initially, after watching the video they were very apologetic, but now have only offered a half ass fix to the problem. Canceling our business account with them! read more

They need to calibrate their washers! They missed the front half of my car, twice! Normally I don't ask to go they again if my car is still dirty after the wash, but it looked so bad I had to. Even after a second time thru, the front half was still not clean. Waste of money. read more

Using the car wash's app you get a complementary Turbo Wash and that will pull you in. Before you know it, you'll be signing up for a monthly plan. They are usually great workers, but occasionally you'll get an employee who you can tell just doesn't care, and barely pre sprays your front and back end. It could be they're having a bad day .. but it's rare.. overall your car will be squeaky clean. Free vacuum and mat cleaning machine too. read more

Just had my vehicle washed and this is the second time that damage has occurred. First time the machines bent the license plate in half and this time it snapped the rear windshield wiper. No one is around to file a report, and the phone system is just an auto mailbox. Hoping management sees this and offers repair as this seems to be a frequent occurrence with other customers as well read more

I had my 2018 Expedition washed there on 1-25-21, I will start with my vehicle was very clean after the car wash but three quarters through the car wash I hear a snap and I can't see my rear windshield wiper blade/arm. after the wash I got out to find the wiper arm facing down and blade gone. I spoke to the manager that was there,= and it was apparent she knew exactly where it happened in the car wash since she asked me right away "was it right after the second set of wraps?". She took a report and told me that "Ally" the other manager would contact me for the repair. Ally did call me two days later to tell me that both parts were on order and would be there so I could come in on 1-29-21 but she would call me to let me know the parts arrived. Well, today is 2-9-21 and still no word from Ally, I've called multiple times and straight to voicemail and I leave a message every time, I even went there on 1-31-21 since I was out in the area. The manager "same one that took the incident report" told me the parts delivery was delayed and would be in on 2-1-21. STILL NO WORD! I could understand if it was something I could fold in or take off but this is bolted onto the vehicle. You told me you were going to fix this and you've chosen to ignore me. Poor customer service, a $8 car wash turns into a $95 unnecessary repair. This negative review would of never happened if someone would of taken two minutes of their time to call me. Greg P. read more

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This new(er) car wash is located behind the gas station that is next to Culver's on Wixom Road. The entire experience is automated - select the desired wash on touch-screen. Someone will guide you onto the track. There is no manual pre-wash. I have a SUV and live on a gravel road so the pre-wash is essential to getting the entire vehicle clean. I have tried this place three times and each time, there are completely missed areas on my car that are left dirty- always the same spots; the area around license plate, the area under chrome detail on all four doors, and under the back window's wiper. For the price, I won't be returning. read more

Pretty sure this place is closed now. I've gone by over the past few days and they aren't open during their business hours and there are no signs read more

When the car wash was new they had outstanding service and the car came out very clean and completely dry. After just a few short months I joined the car wash club paying for (3) cars monthly in our family. Since joining the staff and service became very poor. The attendant does not wrap the rear wiper with plastic, does not pre-spray the car (suvs) or make any attempt to guide you in the wash. On a black car/truck it leaves swirl marks on the vehicle is not sprayed. The whole reason I joined this club was the attention that they gave. Now today I pull in the car wash at 6:58 just before closing. The attendant says "sorry, we're closed." He agreed that it was just before closing but there were two (2) other cars before me even though I was in line before "closing" he had to draw the line. Talk about poor service. read more

It's a really nice car wash the people are friendly they seem to want to please you make to sure your car is clean.

Been going here for a couple months and it's one of the few places that actually cleans the car very good had to a chance to meet the owner seems like a very good guy would definitely recommend. read more

Purchased the V12 wash and it left wax residue all over my car. Car looks worse than before I went through.

Best wash around have a mega cab crew can ram the entire truck is clean and dry everytime love the dryers at the end!

I've lived in this area for five years, and I've struggled to find a decent fast car wash, but this one fits the bill. My 10-year-old vehicle comes out looking as if it were freshly painted. Staff is incredibly friendly. I'll be buying a unlimited package shortly. Search this place out, and you will not be let down. It makes all the other automated washes in the area seem simply poor. read more