I have a 1967 Camaro. I took my Camaro to Allan's because of all the good reviews I read…read more My Camaro needed shocks and the fuel gauge sender was bad. I bought all the parts and they said they warranty the labor but not the parts which was understandable. I had the two installations done on different days. The shocks were done quickly and professionally. The car rides smoothly and makes it enjoyable to drive. I was then quoted the price for the fuel sender installation and brought the car back a few weeks later. I returned and had fuel sender installed. They called me back and informed me that they were having issues with the installation. They had my car for a few days. They were able to finish the job but the end price was way more than the quote. After talking with the manager the final charge was closer to the quoted estimate. These guys do good work and I will most likely return for service.

Woke up to a dead battery, and after checking yelp for an auto repair shop, decided to call Auto…read moreservice by Allen. So glad I did because Juan took me right in and gave me an upfront quote after checking to make sure he had my specific battery in stock. Not only great customer service but I was in and out within half an hour!

Great shop. Guys are professional and courteous, work is done right the first time. Happy that they…read moreare here, I've had problems with other auto repair shops. Beats the hell out of going to Reno. 10/10

I brought my vehicle to Auto & Tire Doctor in Truckee for an oil change and tire rotation…read more After the service was completed, I spoke with Daniel at the front desk and mentioned a concern about making sure the under-body panel used during the oil service had been properly secured. During that conversation, I happened to notice that my tires did not appear to have been rotated correctly. I had requested a tire rotation, and Daniel confirmed that it had been performed. However, upon inspecting the vehicle, I could see that the passenger-side tires had been swapped front-to-back while the driver-side tires had not. I was able to identify this because the tires on my vehicle have different tread patterns, making it easy to determine whether they had been moved. When I pointed this out, Daniel initially maintained that the tire rotation had been completed. After I showed him the difference between the passenger and driver sides, I was given several explanations regarding tire placement, vehicle handling, and concerns about the condition of my tires. None of those explanations addressed the fact that one side of the vehicle had clearly not been rotated. Eventually, another employee stepped in, acknowledged that the driver-side tires may have been missed, and immediately offered to bring the vehicle back into the shop to correct the issue. I appreciated that he took responsibility and worked to resolve the situation. My concern was not the mistake itself. Mistakes happen. What I found disappointing was the response when the issue was brought to Daniel's attention. Rather than simply acknowledging the possibility of an oversight and correcting it, I felt my concerns were dismissed and met with repeated explanations that did not address the actual problem. During the interaction, Daniel also made comments about wanting to "get this lady out of here" and referred to it being "Tuesday" while discussing the situation with staff. Whether intended that way or not, the comments came across as dismissive and unprofessional, particularly while I was trying to resolve a legitimate concern regarding work that had not been completed. The tire rotation charge was removed from my bill, and the work was ultimately completed correctly. I appreciate the employee who stepped in, acknowledged the issue, and resolved it. Based on this experience, I would encourage customers to verify that all requested services have been completed before leaving and to carefully review any work performed on their vehicle. To the shop's credit, the tire rotation charge was removed from my bill, and the work was ultimately completed correctly. I appreciate the employee who stepped in, acknowledged the issue, and resolved it. Based on this experience, I would encourage customers to verify that all requested services have been completed before leaving and to carefully review any work performed on their vehicle.

I brought my vehicle to Auto & Tire Doctor in Truckee for an oil change and tire rotation…read more After the service was completed, I spoke with Daniel at the front desk and mentioned a concern about making sure the under-body panel used during the oil service had been properly secured. During that conversation, I happened to notice that my tires did not appear to have been rotated correctly. I had requested a tire rotation, and Daniel confirmed that it had been performed. However, upon inspecting the vehicle, I could see that the passenger-side tires had been swapped front-to-back while the driver-side tires had not. I was able to identify this because the tires on my vehicle have different tread patterns, making it easy to determine whether they had been moved. When I pointed this out, Daniel initially maintained that the tire rotation had been completed. After I showed him the difference between the passenger and driver sides, I was given several explanations regarding tire placement, vehicle handling, and concerns about the condition of my tires. None of those explanations addressed the fact that one side of the vehicle had clearly not been rotated. Eventually, another employee stepped in, acknowledged that the driver-side tires may have been missed, and immediately offered to bring the vehicle back into the shop to correct the issue. I appreciated that he took responsibility and worked to resolve the situation. My concern was not the mistake itself. Mistakes happen. What I found disappointing was the response when the issue was brought to Daniel's attention. Rather than simply acknowledging the possibility of an oversight and correcting it, I felt my concerns were dismissed and met with repeated explanations that did not address the actual problem. During the interaction, Daniel also made comments about wanting to "get this lady out of here" and referred to it being "Tuesday" while discussing the situation with staff. Whether intended that way or not, the comments came across as dismissive and unprofessional, particularly while I was trying to resolve a legitimate concern regarding work that had not been completed. To the shop's credit, the tire rotation charge was removed from my bill, and the work was ultimately completed correctly. I appreciate the employee who stepped in, acknowledged the issue, and resolved it. Based on this experience, I would encourage customers to verify that all requested services have been completed before leaving and to carefully review any work performed on their vehicle.

I have been taking our cars to this establishment for oil changes consistently for several years…read more They have always been able to get us in without an extremely long wait. Never gave us a reason to use the other oil change place across town. This all changed yesterday. As I drove to work after my vehicle's oil change I noticed a weird feeling on the left hand side of my steering wheel. I couldn't quite figure out what I was feeling until I got to my work's parking lot. I got out to find the leather of my steering wheel gashed up. Either cut by a tool or something clipped to an employee's belt. After I finished my work meeting, I called up the shop to let them know the leather of my steering wheel was damaged by who ever was in my vehicle. They told me to come down so they could see it. I immediately drove down to the shop and the front desk guy came out to look at my damaged wheel. After he checked it out he said that there was no way one of their employee's damaged my steering wheel as they are not allowed to bring tools into vehicles and proceeded to say that my steering wheel appeared "aged" and that I was basically a liar. I literally couldn't believe it. I drive this vehicle every single day, these gashes were not there when I dropped off my car at 8:00 AM. As soon as I drove away, I felt the damage on my steering wheel and knew something was off. I looked up what it costs to replace my steering wheel and it's $2,000. Oh! And later that evening, my husband went to inspect my vehicle and found that they either ripped off my wiper fluid cap or did not replace it. So now I'm driving around with a missing wiper fluid cap. I'd think twice before coming to this business. All I wanted was an oil change. Instead my steering got damaged, which will cost me thousands to replace, and got called a liar.

These guys were amazing!!…read more Back story: I had a bad belt, my Dad changed it for me and didn't tighten it properly. So it squealed every time I started my car up. A few weeks ago, I loaded my car down and headed to Burning Man. On my way over the pass on I80 my car started to smell like burning rubber and squeal while it was running. What does a girl do? I called my Dad! He said, call a mechanic!! I call these guys and asked how much it'd be too access the damage. He says free! So I head straight there! Long story short, they find out the smell was coming from my loose belt. They fixed it for free and had me back on the road within 15min!!! Did I mention this was 10:30pm on a Sunday night?!? Like I said, these guys are AMAZING!! If you're in a tight spot, call them!

Owner Robert Haney is a lifesaver. He is a family man and is a generous public servant. I made a…read moreday trip from Sac. Ca. on a Saturday. I ran around Reno and was about to head 4 hours to the Bay Area, but my power steering pulley broke and my vehicle was undrivable. I was in a bind. Mechanic shops would soon close within 3-4 hours and everybody knows that they are swamped on the weekends. Autozone referred me to Robert at Half/Price Auto and guaranteed that the fellas at Half/Price do great work. I gave Robert a call explained my predicament and he informed me that he would not only take care of me, but that he would stay past midnight if necessary to get me back on the road. Half/Price Auto is located on a shared driveway with several other warehouse businesses. It is a family owned business. When I arrived I was welcomed by Owner Robert Haney, his wife, daughter, her little dog, and mechanic staff. Robert stopped work on several other vehicles to expedite my repairs. I was quoted a fee of $45-$50 per hour for labor. Other mechanics in the area that I called quoted me labor fees from $80-$95. Robert offered to personally drop me and the misses off to the Peppermill Casino which is very near to the shop. After a couple hours we returned. I was informed that there were several other issues with my vehicle. It took maybe two additional hours to repair, but Robert only charged me what was originally quoted. I hopped in the car and continued our weekend excursion. I was very pleased with my experience at Half/Price Auto Repair. Thanks guys!! P.S. Robert informed me that his shop is open 7 days a week!!

Justin and his wife are awesome!!! We showed up at closing…read moretime on Sat and Justin literally stopped what he was doing and helped us!! They were so helpful and kind and honest and fixed our truck so we could head home on Sunday. We highly recommend them!!! Thank you Justin for all you did to help us

We borrowed a friends Ford F-350 turbo diesel for a camping trip and it conked out on us. We…read moremanaged to get it to Tahoe City Auto Repair and Justin was totally amazing, ran diagnostics on it & installed a new alternator that afternoon. He saved us & got us back on the road in great shape. Awesome customer service & these guys can really fix just about anything. Highly recommend!

Friendly, informative, and honest. They took care of our brakes in an emergency and were very easy…read moreto work with. They got the job done quickly.

Don't ever get tires here!! A friend suggested I support local businesses instead of Costco so I…read moregot tires here. Everything was fine and I took them in for their first 5000 mile rotation and they gave them back with a huge bulge in the side. They claimed I hit a pothole and won't replace it. Bulls*it liars!! With this car the tires have to be removed from the wheels to rotate and they damaged it with the machine by being careless. I even offered to suck it up and just pay for a new tire and they ghosted me. The worst business.

Auggie's is incredible. I've always ended up in Truckee for any automotive work and never really…read morepaid attention to the businesses on the Lake. But I am so happy that we got referred to Auggie's. They are fast, do a great job and really took care of us. We had an issue with a trailer that Auggie's was able to fix quickly and perfectly. I can't say enough good things about how we were treated, how fast the work got done and how well it got done.

WOW! My car looks brand new. Augie used the best materials, was exacting in his work, and the…read morepaint job is perfect. Not only was the work impeccable, it was done in a timely manner, great price and Augie is a happy, personable guy you'll enjoy working with. Although I'm not looking forward to my next fender bender, I know where to go for the best service!

We were coming down from Bay Area to Lake Tahoe. Just on Donner pass our wiper blade got broken…read moreand we had to come down with a single wiper blade on the passenger side and other mechanic (Quality auto repair) in Truckee asked us to wait five days in the middle of a winter storm to get it fixed, he didn't even look at it. it was even very difficult to drive the car locally in Truckee, but they didn't listen. They just said go help yourself. Hy-tech immediately helped us, invited my family inside their office. Fixed. The issue in 15 minutes did not charge extensively at all. They were very kind and responsive and they prioritized us in their busy schedule. In 20 minutes we were out we were just very thankful because they saved us the entire long weekend and they were very kind and friendly and they were very helpful. Appreciate.

Fantastic service. Aaron took great care of us and we were back on the road quickly. I highly…read morerecommend!