Incredible doctor! I'm highly impressed with how he approached and is handling my knee issue. Look…read moreforward to continuing care with him.

Dr Freeto treated me like another surgery # in a factory instead of showing any empathy. I don't…read morebelieve he would even recognize me outside of the office. He didn't like that I asked for a second opinion. He didn't like that I had to reschedule my surgery due to a family emergency on the East Coast. He called one of the other Doctors in his own practice an A-hole. I reached out to try to make an appointment to talk to him about the situation & he ignored me & had his assistants tell me I was no longer welcome in his practice. His EGO is bigger than his skill. This is how he treats a patient prior to surgery? I'm really disappointed in his lack of compassion & not even taking the time to talk to me. I am always happy to share more information for anyone that wants to contact me.

Jacqueline Weisbein, MD and her entire staff are exceptional. Caring, thorough, and helpful. I have…read morereferred at least five patients following my spinal cord stimulator surgery. I appreciate the compassion and professionalism of this team of healers. After suffering with lower back pain, knee pain, and hip imbalances, I am so happy to have relief from these issues. Thank goodness I found the right team to help me. Judy M. Baker, Sonoma

We went to Dr Huffman's office. Professional, ease of getting appointments and communication with…read morethe office is easy via phone call/ VM/ text. You will get a response as soon as they are able to. Mom had a successful back surgery and still go to the office for follow up appointments. It is a life changing surgery which relieved or removed the chronic pain and discomfort for more than 10 years. Ample of parking space outside. It is located next to Kaiser.

I had to wait 2 1/2 months to get an appointment with Dr Weisbein. Of course, when the day arrived,…read moreI was expecting to see her but no. I was treated her PA who told me "not today". Recently, I was reviewing documents on my Napa Orthopedics profile. Under attendees it shows I saw the PA and the DR. Not the case!! Needless to say, I won't be going back to Dr Weisbein.

Dr. Jacqueline Weisbein has a very aggressive bedside manner. When she came in the room (first time…read moremeeting me) she sat down with her arms crossed and said, "So what's wrong with you?" I just had major surgery to have stage 4 endometriosis removed from multiple organs. I even had my appendix removed during the extensive abdominal surgery. She seemed uninterested in my post-operative report. My insurance company dropped me two days before the surgery and she yelled at me to stop crying and told me to get insurance. I did, & then her office was very rude to me over the phone & they didn't even call to confirm my appointment beforehand. I have over 20 years of medical trauma from being misdiagnosed with depression and anxiety when in reality I have had one of the most painful conditions. Dr. Weisbein's demeanor completely changed when her next patient (an older male) walked in and she quickly changed her tone and said, "hello my love!" to him. Bottom line- ladies!!! Don't go to this woman. She's mean. *I almost forgot to mention, when I told her I was in a car accident, she said it was against her policy to talk about more than one injury at a time. *Go to Dr. Eric Grigsby or Dr Melanie Johansson if you need real help and you are a woman. They are experienced and non-biased unlike Jaqueline. *Thank you for your apology for your aggression & I hope you do better for future patients. I am finding better/more experienced/better equipped doctors for my needs.

Dr. John Diana is the best of the best. He replaced my right knee 6 years ago and my left knee this…read moreweek. He used the Stryker Triathlon knee parts and the MAKO robot. It is not an easy recovery, but worth it in the end. You only want the best surgeon for this kind of surgery. Infection and failure are a huge issue that you won't need to worry about with Dr. Diana and his wonderful staff.

Dr Diana answered all my questions regarding my bum knee and I feel very comfortable going ahead…read morewith a knee replacement surgery with him. The staff was also helpful and friendly. I did have to wait for awhile but that doesn't bother me.

Dr Huffman's staff member was very very rude to both me and my primary care doctor's staff. I can't…read morecomment on Dr Huffman since I didn't meet him. His staff member ( I was told there are 2) was so condescending, unprofessional, and nasty to both of us that I decided (with my primary care doctor's blessing), to go to Golden State Ortho in Walnut Creek, which offers a very professional and friendly environment, staff, and physicians. I have been a clinical nurse specialist for a long time and have only been treated like this once before within the same practice/ Napa Valley Ortho/ back in 2019. I was going to give Huffman a try since he is a different type of specialist than the one I saw in 2019. However, even though Walnut Creek is more inconvenient than Napa, I'm very happy with Golden State Ortho. Until doctors start being responsible for their office staff's approach to patients, the patients will be unhappy with the doctor before they even meet her/him, the disrespectful and unprofessional tone being set by the staff. hope Dr Huffman sees this review.

The office is very welcoming. Dawn and Sara are responsive and helpful. Dr. Huffman Is exceptional,…read moreboth in terms of clinical skill and bedside manner. One of the best physicians offices that I have ever been to.

I am incredibly frustrated by the systemic scheduling errors and complete lack of communication at…read morethis facility. They managed to waste months of my time and ultimately left me without care due to their own internal blunders. First, their off-site call center gave me completely incorrect instructions to attend an "Intake" appointment with a different doctor just to establish care. I took time out of my day and physically showed up, only for the front desk staff to tell me "we don't do that" and cancel my appointment on the spot. To fix their mistake, they scheduled me with the doctor I actually wanted to see (Dr. Schoenrock). However, they forced me to wait months for this opening. Now, right before my appointment, they have canceled on me yet again. They refuse to take me on as a new patient because Dr. Schoenrock is leaving the practice. While I understand that doctors move, this clinic allowed me to wait for months following a massive administrative error on their part, only to drop me completely at the last second. They offered a random replacement doctor, but I refused because I waited specifically for the provider I chose. Turning away a patient after forcing a multi-month wait due to your own staff's initial mistake is unacceptable. Avoid this clinic if you want reliable scheduling and care.

The billing practice of this place needs to be investigated. They will bill for the same service…read moremultiple times from multiple people. They call it an urgent care but it is legally more of an emergency room. The actual service is good but that is only because the billing is so fraudulent no one comes backs more than a few times so it is empty.

Each time I visit here I have had a good experience. Friendly staff from receptionist Debbie, to…read morethe nurses and social services Debra, everyone is very helpful. Debra has stopped what she was doing multiple times to ensure I had the information I needed. Thank you!

My mother was a resident at this facility in November of last year, where she ultimately passed…read moreaway due to dementia and other serious health conditions. During her stay, the quality of care was inconsistent. While a few nurses went above and beyond in caring for my mother, and for that my family is truly grateful, many others appeared unwilling to do more than the bare minimum required of their job duties. Thankfully, my siblings and I were able to step in and help fill the gaps in care that we felt were lacking. Toward the end of my mother's life, there were times when it felt as though she was being ignored rather than compassionately cared for. What was most upsetting was the way our family was treated after my mother passed away. We were not given adequate time, privacy, or respect to grieve before her body was removed from the facility. That experience added unnecessary pain to an already heartbreaking moment for our family. In addition, Deborah, the Director of the facility, was consistently rude, unprofessional, and argumentative in our interactions with her. There was also an incident involving another patient, where decisions were made before the full situation was properly investigated, resulting in my mother being moved to another side of the facility. Based on my family's experience, I would not recommend this facility to others seeking compassionate and respectful care for their loved ones.

I injured my knee rock climbing and called Dr Brown because he and his PA-C did a terrific job of…read morehealing my mother-in-law's shoulder. They were caring, fast and efficient, getting both of our exams, X-rays and MRIs scheduled and completed in just a few days. Though they had to refer me on to a different specialist, I greatly appreciated their initial care, communication and diagnosis. Easy 5 stars... both doc and staff!