I recommend Fairfield post -acute rehab ! My clients son first time at facility sang their praises…read moreand stated facility staff is nice and facility is very clean!

After spending 3-4 weeks there I had a pneumonia reoccurrence placing me in the hospital…read more When said hospital was told by Fairfield Post-Acute was over booked and I found that they weren't who k

Greatest care facility in Vacaville! My mom is here for a fractured pelvis - they do physical…read moretherapy every day, the food is great, staff is amazing and caring and we couldn't be happier w her progress!

My mother was recently put here to rehab from back injuries. I went to visit and check it out this…read morelast weekend and I am just THRILLED she landed here. Yes it is a bit older of a place but SO CLEAN and the decor throughout is just wonderful and fun. Lots of areas (also kept very well) to walk around and even a glider-swing on one of the patios that accomodates wheelchairs! So fun! Every person I encountered was patient and very nice. My mom's care team was very responsive to her needs. My mom will be there for a bit longer to recover so I'll have to update but from what I saw just over 2 days I am so thankful she is there and I would highly recommend it to anyone. I will note that the rooms are a bit small for 2 beds but the staff does everything they can to accommodate for visitors if there is more than 1 .... repeating that the rooms are clean! I even looked in corners.

I would just like to say that this place is amazing the staff and counselors are absolutely…read moretop-notch care coordinators are beyond the expectations and the food that is served by Tony and his staff is absolutely delicious I highly recommend Archway Recovery Services for your Rehabilitation needs....Ryan Corum

This drug treatment center is the worst treatment center that deserves to be shut down for not…read morehelping me with getting through my drug addiction because of some bullying ass people that pass judge ment on my past and behavior that I was working on. Worst thing u can do is throw some one out when their trying to fix and work on their life long addiction to drugs. Please don't contribute to these types of programs that just get their $ payment and then kick u out do the same thing to the next person

I still stand behind everything I wrote in my previous review. My father continues to receive…read morecompassionate, loving care from the incredible nurses, CNAs, therapists, and physician at The Ranch. They know him, they genuinely care about him, and that means the world to our family. That said, I have two concerns that I hope management will address. The first is the decision to convert one of the rooms into a three-bed room. Quite honestly, it is simply too small. There isn't enough room for three patients, their visitors, wheelchairs, walkers, and the staff who need to care for them. The patient in the bed nearest the door has people constantly squeezing past, and visitors often have to step out of the way just so others can enter or leave. With three televisions competing for attention and conversations happening all around, the room often feels chaotic rather than restful. When a physician, nurse, therapist, or other staff member comes in to provide care or transport a patient to therapy, the room becomes so crowded family members often need to step out just so everyone can move safely. Maneuvering wheelchairs and walkers in such a confined space is difficult, and there is very little privacy for conversations about a patient's care. Even as visitors, we often find ourselves speaking in a low tone of voice because we don't want to disturb the other patients or interrupt their care. It creates a crowded, uncomfortable atmosphere that doesn't feel conducive to healing and, in my opinion, could become a safety issue if there were ever an emergency. My second concern is staffing. This is not a criticism of the staff themselves. Quite the opposite. They continue to be some of the kindest, most compassionate people we've ever met. My concern is that they appear to be carrying an impossible workload. They are constantly moving, always helping someone, and rarely seem to have a moment to breathe. It breaks my heart because these are exceptional caregivers, and I worry that they're being asked to do too much. I truly hope management recognizes that the people working here are this facility's greatest asset. Please don't stretch them so thin that they burn out, and please reconsider whether that three-bed room is really in the best interest of the patients. We remain grateful for the care our father receives, and we still recommend The Ranch. I hope management views this review in the spirit it's intended. We continue to trust The Ranch with our father's care, which is exactly why I'm taking the time to write this. These concerns aren't meant to criticize the outstanding staff--they're meant to help preserve the quality of care that makes this facility so special :)

This facility is keeping family members from their loved ones. Because I pay out of pocket, over…read more$30,000 I am being kept from my family. Please DO NOT bring your loved ones here!!! I am now having to go through legal channels to be able to walk in the building. After speaking with the director I realized he had no care of my loved one healthcare. I am extremely disappointed with this facility and will be taking legal action to take my loved one out. This is a money grabbing facility!

I didn't see a doctor there but was recommended by NorthBay ER. I had a fractured shoulder. I…read morecalled and was transferred to voice mail. I left a message. Called the next day, same scenario. No return call. Called the ER and they called their office. They told ER there was a problem with my insurance and they would call me later today. Both were lies. I had already called my insurance and was told I would have a higher copay because it was out of network and everything was fine. I did billing and coding for doctors, clinics, and Orthopedic doctors for over 35 years so I know how it works. I finally got a call 2 days later. If I or my employees ran our facilities like this, we would be out of a job. Very bad customer service.

The secretaries of this building and the office are a bunch of incompetent, condescending witches…read more I had a right shoulder injury that broke it and required surgery and I kept calling them to try to get ahold of my doctor I saw. They came back after a 3 minute wait and said "we can't find em" let's. Just switch your Dr. I'm like okay? So They did and he saw me and started the whole process over again which took 2 weeks. He saw me and scheduled surgery. He said "talk to the secretary to get the dr. Note." So I did, I said I needed it asap. They said it would take 1 day to send it through email...it took almost the entire month to get it filled out after calling back 5 TIMES. And each time they gave me a snippy attitude AS IF I WERE IN THE WRONG. In the actual surgery room they asked me if it was my left or right arm. I said right obviously that's where the Injury and sling is. "They told me oh I guess it was an orthopedic secretary who wrote down the wrong information" THEY ALMOST OPERATED ON THE WRONG SHOULDER BECAUSE OF THESE INCOPMATENT SECRETARIES. and yet they have the disrespect of a snotty teenage brat towards the patient who sustained injury to no fault of his own. I definitely dont need to feel like im burdening or angering them by calling in and asking for help. I treat them respectfully and all do is dish out is attitude after several times being PROVEN they are in the wrong.; without fail I might add. Replace these people. They have no idea how to treat desperate patients.

I want to thank my OT Baily for the great care. I had fractured my thumb and she helped me with…read moretherapy. The facility is a nice open layout and I had a great experience overall. The office is really nice and professional also.

Just got hung up on by Vibrant Care, they called me to say my doctor hadn't properly given the…read morereferral and although they had scheduled me, they had to call and cancel the appointment the day before. How asinine is that? Then she said they wanted to reschedule and I said fine, I'll reschedule when you call me once you have the referral sorted. She started to complain that is not how they do things and I said again I'll schedule when you have the referral and she hung up on me. I'm not interested in running around trying to get other people to properly do their jobs. I do not want anything to do with people who hang up on their potential patients because they ae rude and incompetent. If you encounter incompetent and rude people in one part of the organization then the rest of the org is just as bad in my experience. I contacted my Dr. and I won't be wasting my time with these supposed professionals.

Don't judge a book by its cover! Despite the old aging facility, the staff are absolutely…read morefantastic. This was my dad's second stent in rehab within two months. The previous place he was at was new, modern and looked beautiful. However, the service was absolutely horrible. After reading the reviews here we decided to give Piners a try and could not be happier. The staff truly Care and are supportive. Agnes, the physical therapist is one of a kind! Truly a gem and we are so grateful for her.

Great place to work. Caring and professional Co workers. Highly recommended to bring your loved…read moreones here!

For anyone struggling heavily with addiction I highly recommend this program. They approach each…read moreindividuals needs with the utmost consideration. You are a human here not a number and they display this through a tough love mentality, balanced with empathy. There is positive peer pressure, that of which helps every member reflect and take accountability for their actions, as well as addressing the deeper problems that led to addiction in the first place. This program saved my life on the dates of 1/18/22- 11/24/22. May they continue to keep saving lives!

My experience here was extremely damaging and disappointing. The living conditions were poor, the…read moreenvironment was toxic, and the staff spoke to clients in ways that were demeaning and disrespectful. Instead of feeling supported during recovery, I felt stressed, unheard, and treated like I didn't matter. Recovery is hard enough without being in a place that makes it worse. In my opinion, this facility does more harm than good, and I would never recommend it to anyone seeking real help.

My 97 year old Mother spent the last 3 weeks here recovering from severe hydration which caused her…read morefall. She was here 2 years ago. We were happy with the care she received, that's why we brought her back again. First of all, it's a very clean facility, small and personal, but most of all great staff. The nurses my Mom had were professional & helpful. The CNA's were amazing. The ones I will mention were the very best. Mario, Smile, Rain, and one special CNA on swing shift named Michelle. Jessica on the weekends was also an excellent help with my Mom, Nursing director Teri was extremely helpful, always available to help. Vanessa social worker was also fantastic at assisting with so much. The physical therapists & occupational therapists were also great. I hope my Mom never has to go back, but if she ever did, Legacy would surely be our number 1 pick. Much love & thanks to the staff. We are forever grateful for their kind & wonderful care of our Mother. Thank you so much!

I was sent to Legacy for nursing and physical therapy services, following Spinal Surgery. This…read morefacility was clean. The frontline staff was professional, kind, and engaging. However, I experienced a lack of preparation, an absence of communication, and a failure to reorder necessary medications --on multiple occasions. These negative aspects of my time at the Legacy stemmed from the Administration's systemic failure. Administration provided no orientation or introduction to the facility. Thus, I had no knowledge of visiting hours, food menus, or any patient rules. I did not even know there was an onsite Social Worker until the last week of my 5 week stay. I had to track her down to find out if administration had a discharge plan for me. I was initially provided a wheel chair with no foot rests and a bed with no arm rests. This was at a time when I was non ambulatory. Eventually, these medical items were provided. Still., when the facility ran out of my two heart medications (needed 2x a day) I wasn't told til the time I was to receive them that they ran out and had not yet reordered. It took 24 hours to get these medicines. All in all, my review of the Legacy is mixed.. I think if the Administrators strengthened themselves into a team that promoted clarity and transparency to their patients/clients this would be a very good facility. Patricia McGuire Lopas