I wish I could give this company a negative number....because I would for a variety of reasons:…read more 1. No follow-up skills: I left several phone messages that were never returned. 2. I had to chase him down through Chamber of Commerce staff. 3. Kept my laptop, wouldn't return my calls even though I told him I was moving out of state. 4. Contacted him asking him to return my laptop and he promised he would. His promise was made in October 2019 and it is now mid-February and I still don't have my laptop and I will probably never see it again. I would wager that he has sold it for parts by now. 5. Very unprofessional and full of excuses with absolutely no follow through. He is condescending, egotistical and rude.

From the owner: Computer Creations NW & Shield Technology Services NW specializes in Full Service Technology Sales,…read moreService, and Support. We offer Short Term and Long Term Small Business Managed Technology Services, Cloud Support & Security Suites. Additionally we offer Website Design-Development-Maintenance, Laptop & Desktop Repairs, LED/LCD Repairs, Smart Device Repairs, Virus & Malware Removals, Disaster Recovery Services For Hard Drives, SIM Cards, Flash Devices and SD Cards as well. We have skills and training in many areas of Technology, Don't see your need on the list then give us a call and we will either help you or find you a Professional that won't take advantage of you and your hard earned money. Additionally, we offer business, Commercial grade video surveillance sales, installation, and maintenance.

The pros at Connect&Protect are the real deal!…read more I wanted 24h security cameras installed and evaluated a few companies and pros. Here's what set them apart: - Responsive and generous with advice on my home security needs even before hiring - Flexible planning and open to feedback. We had a good plan after an initial walkthrough, but even as I changed my mind a couple of times, they were open to discussion and iterating on a final plan with me - Competitive pricing The actual install itself was impeccable. High quality drilling, great wire management. If I had hired a handy man, this is where the work would have ended. But we ran into a complication with networking and the pros at Connect&Protect were able to effectively troubleshoot and fix it. It was a great experience end-to-end. It's clear that the folks at Connect&Protect cares about their customers and truly enjoy their craft. Highly recommended!

Not sure why this place gets great reviews on Google, but I have had nothing but a horrible…read moreexperience. I booked this company in early June through an app called "Thumbtack" to install cable drops from my router to my office. After not hearing a response for a couple of days, I should have taken this as a sign, but I called the company to see what the hold up was. My phone call was returned-- and after a polite conversation with the owner, Khalil scheduled me for the 28th of June. between 10 am - 7pm. After about 12 noon, I didn't get a call from anyone so I called, and they said they would see where the tech was, and would call me back. After a few hours, I got a call back from the company and they told me they wouldn't be able to make it-- but had an opening on the 4th of July, and they could get me in. I was skeptical with it being a holiday, but they assured me that they would be there. Well, the 4th came and went, and not only did they not show up, I couldn't get in touch with ANYONE to figure out what was going on. The following Monday, I was called by the company after I left a message to figure out what happened. The owner eventually called me back-- and he apologized profusely and gave me some discounts to things and promised he would reduce my price. I gave him the benefit of the doubt.. (I know) But said he could be out there on Friday, July 18th. Between 10-5pm. As you can probably see, by noon, I got a message from the owner that he was stuck at a job and if he couldn't make it, could we change it again to 22nd of July. I told him that if he couldn't make it, then I would want a refund. I decided to cancel as it continually shows that I am not a priority. I was promised that I would be the first customer first thing on the 18th, but it has shown that he has put me on the back burner again. I also had to call each time, and it took forever to receive any service. I would highly suggest anyone considering them to read this post and be aware. I am currently waiting for a refund that was supposed to take 2 weeks, but they offered a cashier's check, which I accepted. Please don't book this company for any work if you value your money or your time.

We had an old, cobbled together security camera system for our church that was not working. John…read moreReed came, looked over the whole system, provided a free estimate for a complete overhaul after listening carefully to what our end result desires were. I am delighted to say that he went above and beyond for us. The camera system he installed (between two separate buildings covering over 1 acre of parking lot) works perfectly and is exactly what we had hoped for at the price that was acceptable. He remains committed to the installation, always immediately available to address minor trouble calls and has earned our gratitude for a job very well done. Can't recommend him highly enough!

John the owner is amazing! His pricing is very competitive, he doesn't cost an arm and a leg like…read moreother commercial businesses. We've done business since 2018 and he's always answered my call for help! John thank you for everything you do!

they don't even deserve one star! Since Custom was sold the customer service haa been unacceptable…read moreAND the yearly cost is outrageous. I am moving on!!! service, quality value all unacceptable.

Talk about going from First to Worst, this sadly is the case for Custom Security Systems. While the…read moreoriginal owner was in charge, I had three complete home security systems installed and they have worked flawlessly for years. I recently had a forth system installed in a new building after the business was acquired by Stanley security systems. Then, they became Stanley Convergent Security Systems, then they became Securitas Security. My experience with the last system was that it cost a fortune and hasn't worked right since it was installed. There have been multiple service calls but problems remain. And forget calling the main numbers for any help. I have literally been on hold for over 30 minutes numerous times while waiting to speak with customer service. One thing in particular I love is that without fail, if a person from a Securitas department says they will call you back, they won't. I really feel for the local people who used to make Custom Security Systems so great. But the companies that have churned them into "The Borg" that is Securitas has absolutely ruined a once great company. If you do ANY business with them, you do so after being warned.

I needed some help with my nest thermostat wiring. Our furnace's wiring is uncommon and not covered…read morevia the instructions provided with the extra power connector doohicky. Kevin was able to come out and get everything wired up right without issue. Professional and quick. No more errors on the thermostat! I will definitely be calling SVE for future electrical work

Brian was amazing!! He showed up about 20 mins after I called, his price was very reasonable and he…read moreeven offered to make me a copy of my key for an additional charge (which was also very reasonable) I got quotes from two other companies and they are more and longer wait times. Thank you so much Brian ! You saved the day!

Brian originally came to my home to unlock a BMW for me, which he did in very little time for a…read morevery reasonable price. While he was there we got to talking about motorcycles, and I happen to mention I've been having a hard time finding a locksmith to cut my replacement Ducati keys. Brian whipped out this little toaster sized​ device and easily cut my new blank key without needing any sort of reference numbers from the factory or anything. Additionally, his machine was able to repair a key that had previously been incorrectly cut by another local locksmith. This company gets my highest recommendation, and I've been spreading the word to anyone who needs a locksmith. If I could rate 10 out of 5 stars, I would! ​