Your company recently inspected the HVAC system in my rental. These are photos from before and…read moreafter their visit. Their technicians (Dale and apprentice) colluded with the landlord of the home to provide a report saying that there was no HVAC cleaning necessary, and no safety hazards in the home. I have Mast Cell Activation Syndrome and have been very ill in this home. I provided the company with my doctor's accommodation letters that I also provided my landlords, stating that I must have the dust removed from the home in order to reside in the home safely. And because the homeowner is their client, this company created a false report and refused to hear pr address legitimate safety concerns. Highly unethical company. Clearly just in it for the money. Avoid at all costs!

My heater stopped working and after searching YouTube and phoning a friend I isolated the problem…read morewith my furnace. I needed a new igniter which was unavailable at most hardware stores I searched and the needed part wouldn't be available for delivery for 7-10 days. Capitol did not have the part on hand nor were they a vendor, but their customer service relayed me to a local supplier, Ferguson that might have my replacement parts. I was fortunate that my house was only 60F inside but my pets were cold, and they couldn't just put on a sweater all day. I greatly appreciated the service I received for no gain that allowed me to make my home a warm place again. Thank You!

Hands down the best company to hire! They were very professional, install was flawless and works…read moreperfect. So happy with this company and glad I didn't go anywhere else. Do you self the favor and hire this company you will not regret it for a new install!

I have used this company for every HVAC application imaginable and every single visit has been…read moreprofessional, knowledgeable, and on-time. These are the folks who installed and now service my new(ish) heating system which is energy efficient to 96%. This has saved me a boatload of money in utility fees when compared to the old system and I'm doing something for the environment. Yes, they're expensive but so is everybody else these days. At least Air Handlers is worth it.

Sunset air for many years has done us well for both heating and air issues to electrical. No…read morecomplaints.

Sunset Air I would avoid at all costs especially if you live on Anderson Island. I have only once…read morebefore done a negative review on any company but this time I feel compelled to do so. First of all they have to take a ferry to our island which is inconvenient for most businesses from off the island we understand that. The issue stems from their charges they use to come to the island. They charge a flat rate of $250.00 to come here for every customer they have that day they will only come over when they 2 or more appointments. The standard going rate from every other contractor is the cost of the ticket which is $33.00 or up to $75.00 per customer. We had them come and service our 5 year old mini-split it wasn't cooling back in mid September of 2025. We are snow birds and left the island the week after they were here to go to AZ for the winter. We came back on Memorial Day 2026 when about 3 weeks later we tried to use the AC but it still wasn't working. We called Sunset Air back to have fix what they hadn't fixed before. Their charge for the repair in September was $1,219.00. When we called them back they said it would be another $250.00 for the ferry ride plus a $250.00 service charge just to look at it! The repairman was average at best the 1st time he didn't even put it back together with all the screws I had to do it myself. We will be calling the Attorney General to log a complaint about their shady practices. Sadly, Bill Cunningham

Ok, so I generally don't like leaving reviews, but I am quite disappointed with this company. I…read morescheduled an appointment for one of the electricians to come out at earlier this week as we are having power issues supplying our laundry vent. We got a call about an hour prior to the appointment time saying the electrician was on their way. Great. However, he never showed up. I called the company to see what's going, and I was told they would call the electrician, then call me back. Over 30 min later, no call, and it's 5 minutes prior to close. I called again and finally the electrician called me back and gave me a 100 excuses and rescheduled the appointment to today. Well, here we are, over an hour past the appointment time, and he didn't show up, no calls, no messages, nothing. I would be wary doing business with a company that has this kind of an issue TWICE in a row.

Didn't even decide to hire. Had a very straightforward job with several outlets that needed…read morereplaced and the woman answering the phone was rude and very vague about how much it would cost. I'm sorry, but a range of $130-500 for time and not knowing the cost of something as simple as a replacement outlet is unacceptable.

When we realized our water heater was due for a replacement we called Kai and crew again. They took…read morecare of the installation and we were good to go, or so we thought. The new water heater had a manufacturer defect (not Community Heating & Cooling's fault). I contacted Kai who immediately went into action to get a replacement from the manufacturer. A few days later, the team were back to quickly replace the faulty heater with a new one. They were super quick and we have had no issues since then! A true test of a company is when things don't quite go perfectly. Kai is a rock star and took great care of us, despite the manufacturer defect. The next time I need anything in the HVAC realm, I'm calling Kai!

Remove this business. Permanently closed. Business license never renewed since 2023. Unfortunately,…read morethey badly installed new HVAC unit and have to absorb the costly repair cost.

Literally one of the best plumbing businesses around. My craftsman home is over 110 years old, I…read morecould not find a honest or trustworthy plumber in Grays Harbor to fix an old bathroom tub faucet. They fixed my bad faucet and for an amazing price compared to others that tried to cash in on my misfortune. Thanks again Barbos Plumbing will do business again!

Very responsive and considerate. Worked with us on prioritizing repairs. Would highly recommend.read more

We would give 10 stars if we could! This company, owner and crew are all very helpful, professional…read moreand friendly. Our call to them was an emergency boiler issue after a water leak. They came out on a holiday weekend to assess the problem. Our radiant heat floor system is very complex and covers a lot of square footage. They came out and did all the work necessary to fix the problem. They explained in detail the issue, possible reason for the issue and different options on how to fix it (our choice). They even spent extra time to add/change things to make our system more energy and cost efficient. The price for all of this was very reasonable, even less than we anticipated. Why would you use anyone else when you can use the BEST! Thank you, Sanitary Plumbing & Heating for OUTSTANDING service.

These folks replaced the water heater for our radiant heat system. Most other plumbers that I…read morecalled were not that helpful or didn't seem terribly interested in the job. These folks called me back, worked us into an already busy winter schedule during a pandemic, did a great job, explained everything clearly, and even taught me things that I didn't even know about my heating system. The estimate and final price were very reasonable. They sorted the original setup we had beyond just replacing the heater, including the surrounding plumbing as well. They were always looking for ways to do things economically, I think we can all appreciate that. Everyone was kind and careful enough for me during COVID-19, which I also really appreciated. Thank you.

The work was done with perfection and true excellence. Everything was completed efficiently,…read moresafely, and to the highest standard. Couldn't be more satisfied.

Had some hiccups getting the appointment set up, and their receptionist is a slightly creepy AI,…read morebut otherwise good experience! Had them troubleshoot a faulty outlet installed by other electricians. They fixed the other guys' mess for a very reasonable price.