I've been using Jay for over a year. He's on time very consistent, and reliable. He Ultimately gets you where you need to go, on time. I definitely recommend. read more

Our family has been using Jay's for years. There's always a person on the phone and a cab normally picks us up within fifteen minutes. On a recent trip, Jay's picked us up faster than Lyft would. My uncle had a 2:30 pm appointment with his physical therapist at Kaiser. The only available Lyft car would be at 2:20 pm, so there's a chance we would've been late. I called Jay and he sent a cab earlier than that time frame. We made it to his appointment early. In the past, I've used Jay's for trips going to City Community Services, Sutter Hospital, and Mercy General. Since these places were in the downtown and midtown areas, the cab fare was inexpensive. read more

Jay helped us to take my father in law to San Francisco airport. Very great communication, friendly, and the ride was excellent per my FIL. Thank you Jay for your service and we will contact you again the future! read more

Jay is reliable, punctual and professional. I plan to use his services again in the future.

Dependable, friendly, consistent, and affordable! Comparable, if not better priced than Lyft. Would much rather support this local business over a big corp. highly recommend! read more

We are so happy we found Jay's Cab. The last couple cabs were late picking us up & also asked us to prepay. This company is run like a fine-tuned clock. This trip we used Jay's to & from the Sac airport. On time & early to pick us up so we never had to wait. Also, we received help with our luggage. (We had a lot) Very reasonably priced, courteous, friendly & we'll use them from now on for all our travel needs. We have already recommended them to our neighbors & friends in our area on Facebook. Please give them a try. read more

When you want a cab, you want it to be expedient, inexpensive, and safe- these are cab necessities. You also probably want it to smell decent, look decent. and have a friendly, courteous, decent driver- these, as well know, are cab luxuries. In a yellow sea of mediocre cabs, my girlfriends and I struck gold when we came across Jay and his taxi company. I can't say enough good things about Jay's Taxi Services. My ladies and I are no stranger to the Sacramento night scene and being the responsible, lazy, spirited consumers that we are - we always opt for cabs over walking or driving. As there are typically a herd of us all trying to get to the same place, we STARTED calling Jay because he offered a "van cab" option. We KEPT calling Jay because of his amazing customer service, fantastic & fair prices, and his reliability. As far as cabs in Sacramento go, it really doesn't get any better than this. No matter what kind of transportation you're looking for for your night's drunken adventures- Jay has it. Town Cars, regular cabs, van cabs and your night will never be put on hold waiting for a cab as they are always outside your front door in ten minutes or less. The prices are always fair and Jay even responds to text cab requests because let's face it, who wants to walk outside the club in the cold to call for a cab? I gladly give Jay's taxi services 5 stars, my only fear is that with so many good reviews that the company will be inundated with cab requests and it will no longer be the best kept secret in town. read more

I called two days in advance to schedule a pick up and drop off for an elderly women. They picked her up and dropped her off at a appointment and guaranteed they could pick her up and return her home. When it came time to pick her back up they said they had no one available. I called multiple times and they refused to pick up the phone. I left several messages as well. This is sad how a company is willing to leave a elderly women stuck somewhere with no one to contact for a back up ride. Also, it was 95 degrees outside and she waited outside hoping someone with a familiar face would show up. read more

Great service. Picked me up in time in early morning. Though I was going one way, he made sure I had a ride back if needed.

Excellent, needed taxi to airport from Roseville with 4 kids and allot of luggage even a small dog! Jay's was there early waiting for us with clean minivan at 5:30am. Gave us a great deal $60 to airport! Awesome service, Yelp never lets me down! read more

A very reliable, nice, hardworking, taxi service. Anytime we needed a ride we could count on Jay to get us where we needed, and be there when we needed him. Next time we need a ride we know who to call. With the personal service we get, we know we can trust and count on him to be there. He provides accurate timing on when he'll be available, and doesn't keep you waiting, thanks Jay! read more

Exceptional service! Anwar and his team of drivers are always professional, courteous and on time. Always a big help when I have to fly at the last minute. Thank you for what you do! Gabrael read more

When I called at 4:50 am to confirm that he was coming, he was already outside my house! But he told me to take my time, even though he was early. Had a big, clean van, was quiet and respectful, and the bill ended up being less than I expected. I will use his service again! read more

I called for a cab last night and asked how much it would be from Midtown to Del Paso Blvd. They said it wouldn't be more than $15. I was getting texts from a friend going to the same party and her cab was lost with the meter ticking above $30, so I thought $15 sounded ok. They said it would be 10 minutes. Almost exactly 10 minutes later, right as I was ready to go, the cab showed up. Having had an experience the night before with another company where the cab was 30min late, I was pretty happy! The two guys in the front seat were friendly and courteous and took me right to my destination. I walked in about 5 minutes after my friend who left 45 minutes before me! Plus the meter said 17.80, but they only charged me 15 since that's what they told me it would cost. A+ :) read more

For a night out on the town, I don't drive, cause I'll usually want more to drink than would be wise to get behind the wheel. And I'll be honest, I'm not fond of most cabs. (Which is why I tried the super-expensive Johnny's Towncar... not worth the price). So I tried Jay's for the first time this New Years for a ride to Grange. I called, the he asked me to text him the details. Awesome. He arrived a few minutes early, IN A TOWN CAR!!! UPGRAYEDD!!! (That's 2 D's for a double dose of pimpin'.) It was super clean, he was very friendly, and even offered to solve my towncar service woes in this city. (I just want a towncar for pick-up and drop-off without having to pay for an 'hour'. Like a premium cabby price.) This cab is highly recommended, and is now saved in my phone. I don't need to look for a cab anymore. read more

Great taxi service! I called Jay because of the positive reviews on Yelp. He arrived in less than 5 min (just like he said he would) and was actually waiting for me when I left the house! The car was clean and Jay was super friendly. He gave me his card so I could call him at the end of the night for a pick up from Capitol Casino. When I called for a pickup (at 3am), once again, he was there in no time. If you want a reliable, friendly, no hassle taxi service - Jay is your guy! read more

Okay I am going to completely revise my original review. We didn't have an awesome experience with the driver that was sent, so my original review was poor. I would not have called Jay's again. But then I get a call from the person I originally talked to (Jay?) apologized for our experience, and assured me that customer service is paramount to them. Well, I absolutely applaud that kind of follow through with your customer service! We don't use cabs very often, but I will definitely give Jay's another shot the next time we do! read more

It took a second look to make me yet another super satisfied Jay's Taxi customer. These guys are always prompt, always speedy, always professional. Whether it is Jay himself or one of his many other drivers, you'll always get a friendly face willing to drive you to wherever the night requires. Best of all, they don't cost a lot. Jay will always charge you a fair rate and you can hop in the back seat buzzed without worrying about getting gouged. In a highly competitive market, Jay provides the service and quality that keep the customers coming back! read more

Great customer service! I've tried most, if not all, of the taxi services in midtown and as long as these guys keep it up, they're my #1 choice. They pick you up when they say they're going to, take the straight route there and charge a fair price. It sounds so simple but so many other companies just don't get it right. Sometimes calling a cab company is a gamble for us gals - we don't want to get stuck with a creeper cabby. It's important to feel safer in the cab than if you had just walked home by yourself. The drivers are all very polite and the cabs are clean. This is a legit company with nice employees. Next time you think you want to walk 10 blocks home from the bar at 2am, give these guys a call instead. read more

I'm giving this taxi company 5 stars through my friend's experience! My friend's taxi driver not only was on time, but was early! He waited at the parking lot for a good 15 minutes because he didn't want to be late to pick my friend up when he drove through the Downtown Sac traffic. He was also super friendly. I would definitely recommend this taxi company! Great service, great people, great prices! read more

I chose this cab company because of all the good yelp reviews. Well, I was surely disappointed. Were they on time- yes Did we get there on time and safely- yes I was looking for a nice and comfortable ride for my gf and I to SFO from Sacramento. I was debating a limo or town car, but after calling up Jay's and talking to the rep, I was assured a new Camry would be comfortable and nice enough for our long drive. This was most important to me and was willing to pay extra for a nicer car. When the driver showed up, it was a taxi van. It would have been nice to get a courtesy call with a heads up that they would be coming with a different vehicle. This thing was gross. It smelled and looked like it had a rain storm inside it, complete with leaves and stains. Also, there was another passenger in the car. What is this, a super shuttle? I was looking for a private ride! The whole time I wanted to have a conversation with my gf, but instead we ended up texting the whole time because we were so uncomfortable. Also, the driver was taking phone calls and texting while driving. I would have passed on the cab all together before we got in, but we didn't have time to wait for another taxi service to dispatch a cab, let alone on a holiday weekend. After the trip, I asked the driver if we can take another look at our negotiated price, since the vehicle that picked us up is not what I agreed on over the phone. He said no. I told him that the van was below standards, and he started arguing with me at the airport, and telling me "I'll show you a dirty old van" and he started looking for cabs to spot. Really dude? Anyway, after more arguing, he did offer to take off 10% from the original price. Thank you for that, but it's the least they could do. The whole thing was unprofessional, especially since there was another passenger. Did he collect two fares? I certainly didn't get any discount for a group fare. I would not use Jay's taxi service again, nor would I recommend them to anyone. read more

These are my guys! I just moved to Sacramento recently and always play it safe when having a few drinks. This leads to lots of cab fare. I hit up Jay's because of their Yelp reviews, and it all makes sense. They are at my door within 10 minutes. They greet me by name when I call. They take credit cards and they don't screw around with their routes. My drivers have become my friends and people that I can rely on whether I'm going out on the town, or just need a lift in a pinch. I highly recommend Jay's Taxi Services. read more

After living in San Francisco for so long using Uber and P2P services like Lyft, I almost forgot about taking an actual taxi cab. Prior to any of the said P2P services having actually launched in Sacramento yet I decided to give these guys a try (per Yelper suggestions) and was pretty impressed! When I called dispatch someone friendly answered on the second ring and told me a driver would pick me up soon. Within less than 2 minutes my driver, Rizzy, called me to let me know he was on his way and would be there in under 5 minutes. Rizzy showed up right on time and got me home just in time for dinner (which was good because after comparing notes on the best pizza places I had worked up an appetite!). My ride with Rizzy cost me only $9 with tip (across downtown to midtown). The same exact ride in an Uber cost me twice that at $18. The cabs are just as clean, the drivers are friendly and show up promptly...seems like Jay's is a pretty solid option too for about half the cost! read more

I like this cab company, and sometimes I don't. We're always on this discount roller coaster ride. There are times when I've had great experiences - I wish I could remember the driver's name -- he's always talkative, but not sickeningly chatty, he knows where he's going (for once) and he's just....nice! He opens the door for you, makes sure your dropped off in at your destination and not a block away like some drivers. I love this guy. Other times, Jay's brings weirdos to drive you. Like a seemingly drunk grandma that stops in the middle of the street because !?!?! who knows. Maybe she saw something in her drunken haze? There are hits and misses, but I can say there are reliable -- and maybe you'll get lucky with getting a town car when the crazies are too busy. Pray you do. read more

I've never had a bad experience with Jay's! They are always friendly over the phone and always on time, sometimes even a little early! I called Jay's the other night and when they arrived the cab driver waited 10 minutes, while my friend finished getting ready! Oops, I felt really bad, but once we we got in, he immediately told us we smelt good, told us some good stories, and delivered us safely to our destination! I've never ridden with Taxi Dave, but Jay's is quality without the bells and whistles...and fedoras. read more

With Uber and Lyft taking off in Sacramento, we tend to forget about the O.G. taxi services that were once so good to us. I mean, don't get me wrong, I have had my share of, not-so-up-to-par taxi services. In fact, I always hate when taxi services don't take credit or debit...um, come again? Time to get with the 21st century people! Nobody carries cash around anymore...unless your name is Ginger Kitty Cat. They always make it seem like it is SUCH A HASSLE to process your card too. Really taxi driver? You have more important things to do than get paid, and potentially receive a good tip (if you stop with that exasperated breathing and frustrated look)? My boyfriend and I had to use a taxi last weekend as we were running late for an event. We usually ride bikes, but since we were late, thought a taxi would be better. Not only did Jay's Taxi Services pick us up in the allotted time said over the phone (15 min), but he also had the cab clean, air conditioned and welcomed us with a smiling face. He also had Beyonce playing and had mentioned he was a big fan- (major plus in my eyes). When it came time to pay, I was scared to see his reaction when we asked, "Do you take debit?" Refreshingly, the gentleman smiled and said, "Yeah of course, this is the 21st century, right?" Ahh, finally! A man who not only shares my ideals but also enjoys my girl, Beyonce?! This cannot be real!? He processed the card and returned it. I asked what we needed to sign so that we could tip. He simply said,"Don't worry about it, just write a good Yelp review."-Luckily my bf had cash, so we still tipped him anyways. Beyonce-lovin' taxi man of Jay's Taxi Services, this one is for you! Thank you for the great service! read more

Rizzy at Jay's saved the day when Enterprise left me hanging on a pick-up. I called, received great customer service, had a cab in front of my office in Natomas within twenty minutes, and had enjoyable conversation with my driver, Rizzy. As an added bonus, the ride from Natomas to the Enterprise in Midtown was surprisingly inexpensive. If you like prompt service, clean vehicles, fair prices, and good people- look no further. read more

it cost me $10 (with tip) to go across town 2 miles on a cab i called for in advance. i suppose that's average cost, but the driver, abdul, was polite and on time. the cab was much cleaner than any cab i've ever been in. all things considered, it was more than i ask for. thus-- 5 star rating from a discerning writer. jay's has a fare calculator online. very helpful if you want to know almost exact numbers. don't forget to put the "sacramento" in the address line too or it will calculate your fare from here to kalamazoo. calculator on jay's site: http://www.jayscab.net/fares/ read more

Called the night before needing to be picked up at 3:30 am for a 5 am flight. Quick and easily Jay assured us he would be there in the morning. Looking at our hotel room window he arrived almost 30 minutes early and we actually got to the airport before 3:30. Cant thank this man enough for transporting us and the punctuality was great. Definitely recommend using Jay's service when in need read more

I called Jays for the ride to the airport and the return trip 5 days later. The driver was right on time with a minivan to pick up our family of six and took us straight to the drop off. We were delayed at the baggage claims on the return and Jay was very nice waiting for us with a nice attitude. The flat rate to and from the airport was very affordable. read more

From reading reviews, I contacted Jay's to get a cab for reserved for 4 of us plus lots of luggage from Natomas to the airport. Jay charged a very reasonable flat fee for all of us combined. He was on time and brought a van that was clean and fit us all. He even adjusted quickly with no issues when i called at 5pm and moved up the pickup time by 2 hours to 4:00 am the coming morning. The return trip was easy and good service too. I called that morning and he tracked our flight number progress. Our flight arrived 45 minutes early and the taxi was on its way. I will definitely use Jay's again , especially to/from the airport. Very pleased. read more

best cab service in town. quick pick ups and friendly drivers. Jay is very personable and I will always make sure you get picked up quick. He sent us a towncar once because he knew he couldn't make it quick enough. Dont call anyone else. rizzy, your the man. read more

It doesn't get any better than Jay's Taxi Services, Sacramento CA. Last night after leaving the Elton John concert I was standing on the corner of L and 4th and Uber was charging $110+...no other taxi could come get me. Desperation set in. But Jay's came to get me. Only $10 plus tip. Nice van and wonderful service. Jay's Taxi is going in my cell directory and I'm giving it to all my girlfriends. Thank you Jay for taking me right up to my car. I felt very safe. And you are very professional. read more

I was going to uber for my early morning flight but didn't want to risk no one being available. I will absolutely use this service for all AM flights. They were extremely easy to reach and schedule with, and the driver called 5 minutes prior to let me know he was here. The van was clean, comfortable and my driver Jay was wonderful. Thanks so much! Great customer service. read more

My family and I (4 of us) were taking an early morning flight (6am) out of SMF and I was looking for a way to get all of us including all of our luggage there on time and comfortably. Having already been burned trying a ride share service in the past for that hour in the morning for a similar flight time I wasn't going to gamble again. Called Jay's and gave them my address and scheduled a 4:30am pickup with instructions to please send a van. He quoted me a price which I found very reasonable. I also shared my concerns about having a pick up that early and he told me not to worry because the driver would be there early. The next morning I get a call that the car was out front waiting and yes he was even early. Not only was he early he was very friendly and helpful as well. Professionalism seems like a very simple concept but not for all businesses. I'll definitely be using them again. read more

Jay's Taxi Services was the only service available, that helped my brother out when he was stranded at the train station after his train was delayed until the next morning! I am so grateful that Jay was able to pick up my brother (also named Jay), after everything was closed at the station. Thank you again! I truly appreciate how you worked with me to get my brother picked up and to a hotel for the night! You're the best!!! read more

I recommend jays cab. The driver was friendly and patient. He informed me how the meter worked and as well as told be about his business. I enjoyed my cab ride to my destination. It's wasn't awkward at all. If I ever need a cab this would my first choice . The cab was nice and clean. I recommend read more

Graveyard shift Jay is the man. We called and reserved a van taxi for 3:45am pickup. I of course worried about the company being late - we had a 6am flight to catch. At 3:35am Jay called to let us know he was outside. Not only was he outside 10 minutes early, but he helped to load everything and was super awesome during the whole ride. Perfect customer service. read more

Coworker chose Jay's to haul some VIP clients based on Yelp review. When we tried to pay over the phone with CC, driver kept saying card was declined. Tried another card, he said it was declined. 3rd card allegedly went through. We are now finding fraudulent charges on all 3 credit cards. I highly recommend you stay away from this company. read more

We also live in natomas and decided to go with a taxi service that was from the neighborhood. Myself, my wife, and my daughter was going to the airport at 430am. The driver arrived 10mins early which was great. Quick and reliable. read more