I have used Co-op Cab once in a while since the 1990's and have always had very nice drivers that made me feel safe. My most recent use 3/10/2025 was a bit less professional upon dispatch, as they left me and the driver confused as to whether 2 separate cars might have been sent and the stated 20 minute for arrival was actually 45 minutes, probably due to my confusion getting a second call asking if I needed a ride. At age 72, a little more upfront dispatcher guidance would have helped both of us. The driver was very good at checking in with me along the way, which was helpful and reduced my stress over the late arrival. He took the most direct route to my home and waited for me to safely get to my door, which was appreciated. I wish they used GPS services, but expect to use them again as needed. read more

Driver #9 was legit the best person I've ever met! So kind, professional, caring and creative when it comes to making your ride the best! Highly highly recommend! read more

Used CA Co-Op taxi service today, 5am, March 21, 2022. The driver would not start driving until we paid and told us the trip would be $80. According to TaxiFareFinder the trip should have been ~$58. They did not have a meter to run. We had a flight to catch so we had no choice but to pay the rate. DO NOT USE read more

California Co-Op Cab - TaxiFareFinder estimated rate for the exact route we took. No traffic - Taxis Near Me - Sacramento, California

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Amazing services. Always on time, clean and reliable. Will use again!!! Recommended!!

Best cab ever. On time, super friendly, clean car and very prompt. Deserves 10 stars.

My father called California Co-op Cab last night to order a cab to the airport this morning. The company never came. He tried calling them and no one picked up. This left us scrambling for an alternative. read more

Universal Mobility is a wheelchair and stretcher transportation service based in Sacramento, CA.

If you are in West Sacramento and need to get to Amtrak reliably, I recommend you forget the rest and dial up (916) 444-7777 and relax. Put the number in your phone right now; you won't want to lose it! This is a review of CCOC, which is an excellent, professionally run and pleasant to use cab/taxi company. After being rebuffed by several other rude companies not all whose names I will utter here again, since it may actually draw customers to them out of curiosity. Just don't want to wreck the integrity of the yelping that for me, has usually worked great. So I will only mention California Co-Op Cab in praise. California Co-Op Cab is the real deal, from the A to the Z, IMHO! This review is to thank and praise my dispatch person, my driver, the clean well equipped vehicle, and the willingness to pick me off the curb at the right time I asked for, take me to the place I need to go, for not a barrel of money (same as an airport ride, bit less) and with a SMILE no less. I cannot praise this company enough, really. I don't get to take trips much anymore. Probably if I had missed my connection it would have been a bummer. But it was not, California Co-Op Cab showed up EARLY and courteously and efficiently got me to Amtrak, time to spare. MANY THANKS, California Co-Op Cab, will recommend you. And, given I can take more trips, will be in your cab again. Have a wonderful day and be safe out there, you are GREAT! read more

Fact: When you're out drinking, your driving skills suck. Best to leave the rig at home. My blasted friend, who shall remain nameless but whose name rhymes with Leah Schmee, called this cab company to get our slightly sauced butts home. I think she may have called these guys because she was having trouble pushing numbers on her phone, to be perfectly honest. Theirs truly is the easiest to dial! Our cab driver was courteous and prompt. The car was clean as a whistle. We were swiftly escorted home safely. Really, what more can you ask? Call 'em. Reasonable prices, and way cheaper than a DUI, my tipsy Yelpin' friends. read more

It's 0505. Call was at 0450. When you're heading to a busy airport on a Monday morning, 15 minutes is the difference between catching a flight and not catching a flight. This is why Uber is winning. Unacceptable. You had one job. I won't make this mistake again. read more

I have to start reading reviews before I try a new thing. CO OP cab clearly doesn't care about making their business better, because all the negative reviews have a common thread going back as far as 2014. The thread being rude, punctuality and overcharging. This is the worst cab service I have ever encountered and I've taken a lot of cabs. The driver showed up late. Refused to let me guide the route, habitually ignored me and extorted me. I had an emergency at 230am and needed a ride to West Sacramento from downtown and back home again. He threatened to leave me alone at a gas station at almost 3am if I did not give him 15$, even though I just gave him $20 (which was more than the fare). He said I must give him 15$ right now because he didn't "like me." He demonstrated dangerous driving behavior, he was rude, mean and unskilled at his job. Whether they like it or not cab service is a part of the hospitality industry. With the cost of cabs, it's not unreasonable to expect to be treated with basic courtesy. Furthermore, If you cannot meet the basic requirements of your job- in this case driving in a safe and non terrifying way-than maybe you should look for other opportunities. If you want to roll the dice with your life, treated badly and have your stolen then you've found the exact right cab company for you. read more

Be careful when you call co/op cab most of the drivers are rude and if you are in a wheal chair the driver will start the me tor befor you leave the parking lot it will say a higher amount than it should read more

This is my go-to cab company... Mainly because when I first moved downtown, their number was easy to remember and they were always parked nearby at Memorial Auditorium. They always know where they're going, are easy to communicate with, have clean safe cabs and, probably most importantly, they all take ATM! read more

If a 0 star rating was possible, that's the one I'd pick. I called them specifically to get a wheelchair taxi to take my mother to a doctor's appointment the next day. I set up the appointment, then later that night Angelo called and left a voicemail on my cellphone. He said that he was sorry for the "misunderstanding" but they couldn't pick us up the next day because they had double-booked the time. I found the message at 9am the next morning (Mom's appointment was 12:30) and frantically tried to call Angelo, no answer, left a message. I went back to the internet and found Ride On Time wheelchair-taxi's and booked them instead. I left a message at Angelo's number (still no answer) and told him I'd re-booked and never mind. At 11:30 a.m. I got a return call from Co-Op wanting to know if my Mom still needed to be picked up. As if! Ride On Time took beautiful care of us, in the pouring rain the driver Sergei was wonderful with Mom and gave us wonderful service. Forget Co-op Cab if you need a wheel-chair taxi! Go to Ride On Time! read more

Stars because we got a ride back to our hotel. Driver was nearly rude - hard to understand and seemingly confused. Thankful for the drive - but at least be nice! read more

I called co op cab after I got shafted by yellow cab and they said they'd send someone. After 20 min. We called and they didn't understand we were requesting a cab, then said they wouldn't send someone because they thought we'd be mean to the driver. WTF! They were about to be better than yellow cab, not now! read more

Driver #44 He is the best guy ever. He was very polite and cordial. I don't understand why people are so mean to him. I would recommend this cab company to anyone!!! Keep up the good work guys! read more

I had to catch a train at 6:10am and so I thought 40 minutes is more than enough time to make the 8 minute ride there. I reserved a pickup for 5:30am. I called at 4:45 am and every 10 minutes after that. No one picks up the phone until 5:30 and then tells me someone will be there in 10-15 minutes. read more

PLAIN AND SIMPLE I will always call first, YELLO did not show didn't even apologize. called CO OP and Richard showed up as stated in 10 min in a cool ex cop car. read more

You know that feeling when you wanna turn up? Well you gotta get to the liquor store. Was a quiet, cool, quick ride. Don't think it could've been better. read more

i got a California co op cab, on september 1, at the safeway on 19th street. my driver was Jay, HE HAD NO RIDE METER IN HIS TAXI !! i asked him where was his meter, and he told me that he only excepts cash, and i told him i had no cash and he said where do you bank, and i told him wells fargo, and i took out $20 because the ride from 19th street safeway to n st where i live was $20 i have had other cabs from this company and they had a meter! JAY the driver was on HIS PHONE WHILE HE WAS DRIVING!, he has been in multiple accdidents! if you get this driver RUN LIKE CRAZY! HE IS ON HIS phone while driving...not safe at all...his cab is FILTHY, DIRTY! this driver has some issues! he talked to me about he voted for Trump! and proceeded to talk about politics, while turning around to talk to me, while i am in the back seat, and his phone is ringing! read more

Wow, they're incredibly rude. I just called a few minutes ago for a simple quote. I was totally polite, but the woman gave me MAJOR attitude. When I asked for the quote, she sighed really loud like I was bothering her and continued to take a nasty tone throughout the call. I don't know her name because she didn't give it, but she gave me a really bad first impression of the entire company. I wouldn't bother with them. read more

I am a 69-year old female who recently needed a ride home from the ER at 2:30 a.m. I was very groggy from the pain medication I had received. My ER caregiver called California Co-Op Cab and helped me talk to them and pay over the phone. When the driver arrived, even in my fog, I noticed how professional-looking and clean the cab was. When we arrived at my house, my driver helped me out of the cab and up my side steps. I was still shaking from the hospital experience and he put the key in the lock for me. I am so grateful to have had such a trustworthy, kind, and caring driver that night. I had some awesome people care for me that night, and I am grateful for all of them. Thank you California Co-Op! You are my go-to cab from now on. Donna B. read more

Awful...don't depend on this company. I'm 75. No car of my own. I had a vet appt for my cat. I called about 11 am to schedule a cab for 3:45. Really important to get to the vet. My apt complex is impossible to navigate so I asked the cab to wait at the corner. As I came out of the complex, I saw the cab pull up to the corner and 2 women who had been waiting for the bus got in. Lugging the heavy cat carrier, I went as fast as I could up to the cab, and said I had called. The driver asked my name then after a pause, the two women got out. I was very upset. He apparently just took whoever came first. At least the fare was reasonable. For the ride home, Coop sent a guy who ignored my directions and claimed that it was a set fare of twice what I had paid to get there. I objected. He lowered the price by 2 dollars and said, pay that or get out here as he pulled over. I got out. So I walked home...hard to do with the heavy cat carrier and now even further away since he had driven a couple of blocks. I called him and few choice names and slammed the door as I got out. He started to get out of the cab!!!!! What? I am 75, white haired and obviously a little disabled. NEVER AGAIN I'll rent a car next time. read more

I was scheduled for surgery on March 24 and had to be at the hospital at 5:30 a.m. I called Sacramento Taxi Cab 916/444-7777 the night before and scheduled a taxi. I went outside at 5:15 a.m. and waited for the taxi. When it didn't show up I called and the dispatcher told me the driver had called my cell phone to "see if (I) really wanted it". My cell phone was not on yet so I did not get the call. I had also given them my home phone number. She asked if I needed the tax and I said I need a taxi now. She said I'll cancel then . read more

My 84 year old uncle's new wheel chair lost its charge on a dark street a few miles from his apartment .Saturday, After 11pm , called 4 major taxi companies with no van available at this time of night. But this company came through for us at this late night hours in less than 20 min time. Kind, courteous , punctual and reasonable cost. To the driver Mr Jr. ,Excellent service and I'm extremely satisfied . I will definitely pass this on to folks with powered wheel chars. read more

I use Co-Op cab on a regular basis and I have had nothing but kind and polite cab drivers, and all of the cars are pretty clean also. They don't have any problem when they show up and I have a grocery cart full of grocery's either. They even help me to load my bags and unload them too. There rates are lower than some of the other cabs that I have tried and they don't take forever to get there after I call. I would recommend this company to everyone. read more

Best cab service ive ever had. The dispatchers were pleasant. The drivers were on time I have no complaints

Horrible service! We were in need of a wheelchair access van so that's what we got but it was disgusting inside and out. We got to where we were going just fine I verified that we'd be picked up by the same driver when we were done that way I could tip him big on the way back. Well we called was given the impression that our ride would be dispatched and on his way after an hour goes by I call to find out how much longer it would be the dispatcher seemed surprised that he hadn't showed but after a few minutes of waiting on hold I was hung up on I called back and she says she can't get ahold of our driver but wasn't real convincing. So we were on our own to find a wheelchair van available to pick us up. This is the worst service I've ever experienced from a taxi service they didn't even try to solve the issue. Worst customer service and no communication with customers or within the company. Save money take an Uber or Lyft. read more